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USING ROBOHELP HTML 9
Review and collaboration
Last updated 12/14/2011
To reject changes:
•
(All changes) Select Review > Reject > Reject All.
Note:
To reject all changes in a selected topic, select Reject All From <topic_name>.
•
Select a change of type Inserted Text or Deleted Text in the topic. Select Review > Reject > Reject And Move To
Next, or click the Reject And Move To Next icon
in the Review Pane toolbar.
•
Select a change of type Inserted Text or Deleted Text from Review Pane, and click the Reject And Move To Next
icon
in the Review Pane toolbar.
Delete comments
Do one of the following:
•
Select the comment in the topic. Select Review > Delete Review Comment.
•
Select the comment in Review Pane, and click the Delete Review Comment icon
in the Review Pane toolbar.
Note:
If you delete a comment, RoboHelp deletes the comment from Review Pane as well as from the content. If the
comment has replies, the replies (child comments) are also deleted from Review Pane.
Review and collaboration in AIR Help
Rating, commenting, and moderation capabilities in AIR Help (Adobe AIR Application output) let you implement
review and collaboration in flexible ways. Depending on your requirement, you can choose between a trust-based
internal setup and a server-driven, secure external setup. Similarly, you can enable or disable moderation, allow or
disallow anonymous comments, and choose to work online or offline (with the ability to publish comments saved in
offline mode).
Topic rating
If you are delivering Help as an Adobe AIR application, you can enable topic rating to gather user feedback. Users can
rate any topic on a scale of 0-5 stars. The AIR Help application saves the topic rating for each user in a shared network
drive location (same as the location for syncing comments) or on a RoboHelp server and loads the ratings at the time
of viewing a topic.
When a user opens a topic, the user sees the average rating for that topic. Users need to hover the mouse over the rating
widget to see their own rating. If a RoboHelp server is set to save topic ratings, users are authenticated before providing
rating. In offline scenarios, topic rating is saved in the local user database and a status is shown in the AIR Help
application status bar. When the user goes online the next time and is authenticated by the server, the unsynced items
are automatically synced.
To enable topic rating, see “
Configure collaboration
” on page 289.
Commenting
Store comments in a shared network folder
If you want to provide a trust-based collaboration framework for internal users, specify a shared network location to
store comments. Users can read and add comments if they have read/write access to that network location. Comments
from each user are stored in a separate XML file at the location.