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USING ADOBE BRIDGE AND ADOBE VERSION CUE CS4
Adobe Version
Cue
If you can’t check in a version of the files because the Version
Cue Server is unavailable, you can proceed in two ways.
First, continue working on the files until you can use Adobe Drive to connect to the server again. When you do so,
you’ll be able to check in a version. Second, save the files locally, connect to the Version Cue Server when it becomes
available, and then check in the files you saved locally, taking care not to overwrite any else’s work.
Unable to see thumbnails for InDesign files in Adobe Bridge
If you don’t see thumbnails for InDesign files in Adobe Bridge, select Always Save Preview Images With Documents
in either the File Handling preferences or the Save As dialog box in InDesign.
Forgotten Version
Cue system administrator password
If you’ve forgotten your system administrator password, you’ll need to remove and reinstall Version
Cue, creating a
system administrator user name and password in the process. There is no easy way to remove Version
Cue without
losing all Version
Cue project files and data.
Version
Cue Server performs slowly or stops responding
Try either of the following:
•
Increase the RAM allocated to Version
Cue (see “
Set Version
Cue Server preferences
” on page 49).
•
If Version
Cue stops responding while you’re backing up project files, make sure that you’re backing up to a drive
with enough free hard drive space to store the files.
Unable to see a Version
Cue project on a Version
Cue CS4 Server
Try any of the following:
•
Make sure that the project to which you’re trying to connect is shared. If the project creator chose to keep the
project private, you won’t be able to access it.
•
Make sure that the Version
Cue Server that hosts the project is configured to be visible to other users (see “
Set
Version
Cue Server preferences
” on page 49).
•
Make sure that you have the correct permissions to view the project.
•
If the project was recently created, disconnect from the server, and then reconnect.
Updated 15 July 2009