Adobe 38040286 - Contribute CS3 - PC, User Manual, Page: 238 / 274

ADOBE CONTRIBUTE CS3
User Guide
232
To ensure that the website and FTP folder are the same, Contribute uploads a temporary file using the FTP host
information you provide. The Connection Wizard uses the website’s address to “guess” the FTP path. Contribute
then attempts to read the temporary file through HTTP using the web address you provided. If Contribute succeeds
in locating the temporary file, the paths match, and the Connection Wizard creates the connection.
If the paths don’t match, the Connection Wizard prompts you for the correct FTP path, because Contribute was
unable to guess the path.
To ensure that you are entering the correct FTP path, use the Connection Wizard’s Browse button to locate and select
the FTP folder. If the path to the folder is correct, ensure that the folder has the proper read/write permissions for
the user. If you are creating an anonymous FTP account, the server must be configured to support delete, rename,
and overwrite privileges for the anonymous user.
To learn how to check your server’s FTP and folder permissions, refer to the documentation supplied with your
server operating system.
To give specific permission groups access to subfolders of a read-only FTP root, do one of the following:
• Write-enable the root folder.
•
Create a unique connection for each subfolder in the root folder, and write-enable these subfolders.
LAN connection can’t locate the remote folder
If the local area network (LAN) can’t locate the remote folder containing your web pages, consider the following
solutions:
• The remote folder must be set to shared to be visible to the network and any clients attempting to connect to it.
•
The folder must have proper read, write, delete, overwrite, and change permissions.
To check whether a folder is visible to your local area network:
1 Select Start > Run from the Windows Start menu.
The Run dialog box appears.
2
Enter the network path to the folder in the Open text box, and click OK.
For example, enter \\MyServer\MyFolder.
3
Verify that the folder is visible to the network and that you have proper file access permissions.
FTP dialog box fails to accept your user name and password
Ensure that you are entering the correct user name and password for the specified FTP or SFTP server. The FTP user
name and password may be different from your computer’s login information.