Adobe 38040286 - Contribute CS3 - PC, User Manual, Page: 235 / 274

229
Chapter 14: Troubleshooting
This chapter documents common problems that you may encounter as an Adobe® Contribute® CS3 user and
provides potential solutions.
This chapter contains the following sections:
• “Problems installing Contribute” on page 229
•
“Problems starting Contribute” on page 229
• “Problems creating a connection” on page 231
•
“Problems editing a page” on page 233
• “Problems canceling pages” on page 235
•
“Problems sending reviews by using e-mail” on page 235
• “Problems publishing a page” on page 235
•
“Problems creating documents from templates” on page 236
• “Problems administering Contribute” on page 237
•
“Using Contribute with dynamic pages” on page 240
• “Problems with configuring Contribute in RSS aggregators” on page 241
Problems installing Contribute
Contribute is designed to function properly when it is installed on the Windows platform. The following common
errors can cause problems when installing the Contribute software:
• Entering an invalid serial number
•
Entering the serial number incorrectly
• Installing Contribute on a system that has restricted user permissions
If you encounter problems installing Contribute, verify that you are entering a valid and correct product activation
serial number and that the system on which you are installing the software has proper network and disk access for
your user account.
Problems starting Contribute
The following sections describe problems you might encounter when starting Contribute:
•
“Startup is slow or the application appears to freeze” on page 230
• “The Connection Failure dialog box appears when Contribute is connected to the network” on page 230
•
“Contribute doesn’t detect that it is disconnected from the network” on page 230
• “The Dial-up dialog box appears when Contribute is connected to the network” on page 230