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AdderView CATxIP 5000
User Guide
Page 1: ...LOC REM VNC 100 LNK PWR www adder com AdderView CATxIP 5000 User Guide...
Page 2: ...ions 16 Remote switching control 17 Configuration Overall initial configuration 18 Initial configuration 19 Main menu 20 General security and configuration steps 21 Registering users and host computer...
Page 3: ...f you need to enter a port number 53 Viewer encryption settings 53 Supported web browsers 53 Further information Getting assistance 54 Troubleshooting 54 Appendix 1 Local setup menus 55 Functions 56 U...
Page 4: ...o IPv6 93 Vastly increased address space 93 Standard subnet size 93 Address allocation 93 Mixing IPv4 and IPv6 94 Appendix 7 Cascading multiple units 95 Connecting units in cascade 96 Addressing compu...
Page 5: ...ers or network devices thus extending the flexibility of the remote management facilities available Optional power switch control allows you to remotely perform a hard reset on any host system no matt...
Page 6: ...AM CAM CAM CAM CAM CAM CAM CAM Global User Global User Global User Global User Global User Global User Global User Global User ADDER NET Local User Local User LOC REM VNC 100 LNK PWR www adder com LOC...
Page 7: ...y host system The route from user to host differs depending on whether you re local or global A global user connection is made via the IP network directly to the appropriate AdderView CATxIP 5000 unit...
Page 8: ...l user port Connect a USB keyboard and mouse plus a video monitor to these connectors These allow you to perform the initial configuration of the AdderView CATxIP 5000 Additionally you can use these t...
Page 9: ...ifferent formats depending on the required computer connections PS 2 style Connectors Analog video PS 2 style keyboard and PS 2 style mouse Part number CATX PS2 USB Connectors Analog video and USB key...
Page 10: ...ew CATxIP 5000 units offer three main mounting methods Supplied four self adhesive rubber feet Optional single unit rack brackets Optional double unit rack brackets Connections Single unit rack bracke...
Page 11: ...e required installation Global users page 12 Local user page 11 Power in page 14 Computer power control switching page 15 Computer system via CAM page 13 Connections do not need to be carried out in t...
Page 12: ...e keyboard and mouse you can alternatively attach a combined keyboard and mouse device such as a KVM rack drawer to just one of the USB ports However the switch will only support one logical keyboard...
Page 13: ...to Networking issues within the Configuration chapter for more details IMPORTANT When an AdderView CATxIP 5000 is accessible from the public Internet or dial up connection you must ensure that suffic...
Page 14: ...r 6 cabling between the computer system and the AdderView CATxIP 5000 unit The maximum length of the cable is 10 m 32 feet 4 Attach the connector of the cable run to the socket of the CAM 5 At the oth...
Page 15: ...operation and will become warm to the touch Do not enclose them or place them in locations where air cannot circulate to cool the equipment Do not operate the equipment in ambient temperatures exceedi...
Page 16: ...to the power inputs of each computer system and the power switch box es are then connected to a mains power supply IMPORTANT Power switching devices have a maximum current rating It is essential to en...
Page 17: ...nnel if it receives the same command on its serial interface Consequently by linking the serial interfaces a master unit may be made to automatically switch one or more slave units as shown in the dia...
Page 18: ...device Note You must ensure that the AdderView CATxIP 5000 unit has it Options serial ports set to Sync Units This setting together with the baud rate selection can be made either via the local or gl...
Page 19: ...00 units have a fixed user account that cannot be deleted or renamed called ADMIN If you intend to use security then it is important to allocate a password to the ADMIN account Note Usernames and pass...
Page 20: ...ng setup within the network See Networking issues Option port serial details These two items control the use of the OPTIONS port on the rear panel of the unit The port can either be used to control op...
Page 21: ...led you will be asked for a valid user name and password before the main menu can be displayed IMPORTANT When supplied AdderView CATxIP 5000 units have their security features disabled which means tha...
Page 22: ...assword is case sensitive Note The field background colour will remain red until sufficient characters have been entered to form a reasonably robust password 6 Once the password has been entered you c...
Page 23: ...a password and restore factory default settings 1 Remove power from the AdderView CATxIP 5000 unit 2 Press and hold the reset button on the front panel requires paper clip or similar 3 Apply power and...
Page 24: ...tain network address ranges to be denied access to the AdderView CATxIP 5000 If set incorrectly it is possible to exclude all network users and so this option provides an emergency recovery point To c...
Page 25: ...al port Host Configuration Allows you to configure user access hot key switching and power control codes for the connected host systems Logging and Status Provides various details about the user activ...
Page 26: ...t enforce encryption unless a viewer specifically requests it If a viewer has its Let server choose setting then an un encrypted link will be set up Prefer on This setting generally enforces encryptio...
Page 27: ...roblems can be in clashes with firewall configurations For this reason the AdderView CATxIP 5000 is designed to be intelligent flexible and secure With the minimum of effort it can reside either behin...
Page 28: ...ill need to specify the port address as well as the IP address For instance if you set the HTTP port to 8000 and the IP address is 192 168 47 10 then browser users will need to enter http 192 168 47 1...
Page 29: ...k configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arrange for your AdderView CATxIP 5000 to be accessible usi...
Page 30: ...e the admin password for administration use only and use a non admin user profile for day to day access Use the latest Secure VNC viewer this has more in built security than is available with the Java...
Page 31: ...also set into Console Server mode that provides a total of 17 possible console connections If at least one KVM CAM is also used then the maximum number of Console CAMs that may be fitted falls slight...
Page 32: ...le to access port 08 on the AdderView CATxIP 5000 located at IP address 192 168 1 22 using the username sky123 ssh p 2608 sky123 192 168 1 22 Errors when using console server access When using console...
Page 33: ...or the EPS S8 power switch other power switches may require different settings Please refer to your power switch documentation for details about codes required by other power switches The structure of...
Page 34: ...ch portion of the AdderView CATx IP that you wish to upgrade Tick the Main option to upgrade the AdderView CATxIP 5000 unit itself Tick one or more of the CAM options to include them in the upgrade pr...
Page 35: ...ser access via IP network link LOC REM VNC 100 LNK PWR The front panel indicators Indicators LOC Keyboard or mouse data are being received from the local console REM Keyboard or mouse data are being r...
Page 36: ...numerals have been entered then release and Note The numbers on your keyboard s numeric keypad are not valid use only the numeral keys above the QWERTY section Note If your user port does not have aut...
Page 37: ...right buttons of a three button mouse Note The mouse switching option is usable only if the Mouse Switching option is enabled See Global preferences for more details At this point depending on the se...
Page 38: ...d Password when you first access a user port When you have finished using the computer it is then good practice to logout forcing any other users to authenticate themselves prior to use Note If the se...
Page 39: ...ys By simultaneously pressing and then releasing or By pressing the middle and right buttons of a three button mouse If you are not already logged in do so now 2 Press to select More menus 3 Highlight...
Page 40: ...provide access to other host systems When you select such an entry you will then be shown the main menu of the cascaded unit allowing access to the configuration menus of that unit Note On older Adde...
Page 41: ...xisting session will be shown How do multiple users coexist Each of the four global users and also the local user can view any host computer for which they have permission More than one user can view...
Page 42: ...ut then only admin user account is currently defined and only a password is required Options button Provides a range of viewer and connection settings MORE Enter the AdderView CATxIP 5000 address here...
Page 43: ...0 address will be shown here Options button Provides a range of viewer and connection settings MORE 5 Make any necessary option encryption changes and click the OK button to proceed Depending on the o...
Page 44: ...across automatically How do I escape from full screen mode Press the F8 button This button is changeable but is most often set to F8 Why is the button flashing red This happens when a new host screen...
Page 45: ...ected it provides access to a wide range of AdderView CATxIP 5000 settings See Appendix 2 Configuration pages via viewer for more details Mouse pointers Both viewers provide a double mouse cursor to h...
Page 46: ...rtant because it can help to decrease unnecessary video information being sent across the link thus improving overall performance Once this has been done providing you use the Hosts button to switch b...
Page 47: ...w 3 Click the User Accounts button to display User Accounts button 4 Against the entry for the required user click the Menu Bar Edit button The following dialog will be displayed 3 Click on any option...
Page 48: ...s the same effect as the button on the menu bar and re synchronises the local and remote mouse pointers Refresh Screen This option refreshes the whole screen image to remove any artefacts from moved s...
Page 49: ...encountered with the Calibrate function For best results choose the appropriate Change motion entry to match the host in use e g Windows XP SP2 Vista Windows 7 etc The available Change Motion schemes...
Page 50: ...end the contents of the clipboard to the host Click to send the code Click to send the contents of the clipboard to the host Enable Sun Translation When enabled this mode translates certain keyboard s...
Page 51: ...Repeat step 2 until the Display Activity indicator suddenly rises to a much higher level i e 50 This will mean that you have reached the noise boundary At this point increment the Threshold value by...
Page 52: ...below then click the Calc button Then click the Add button to include the new mode within the list If you calculate the setting for a mode that has too high a resolution to be displayed full width th...
Page 53: ...address then If the port address is a single character release all of the keys If the port address is two or more characters release the first numeral key and press the second repeat this procedure un...
Page 54: ...her offer four encryption options The resulting actions of certain options depend upon how the AdderView CATxIP 5000 to which you are connecting is configured Always on This setting will ensure that t...
Page 55: ...om Fax in the UK 01954 780081 in the US 1 888 275 1117 Phone in the UK 01954 780044 in the US 1 888 932 3337 Troubleshooting Global network users are unable to contact the AdderView CATxIP 5000 Check...
Page 56: ...right buttons of a three button mouse If you are not already logged in do so now What to do if the ADMIN password has been forgotten 2 Press to display the Main Menu 3 Use the following keys and to h...
Page 57: ...for the currently selected host For more details see power switching connections configuration or operation via menu Switch Computer ON Select this option to power on one or more computers Switch Com...
Page 58: ...n the screen will blank completely If you select Moving Logo then a small Adder logo will bounce around the screen Confirmation Box Settings Disabled Enabled When enabled a confirmation box is display...
Page 59: ...re good overall system efficiency Mouse Switching Settings Enabled Disabled The computer channel can be switched using a three button mouse or IntelliMouse Pressing the central button or wheel button...
Page 60: ...nent logged in state when there is no keyboard or mouse activity The automatic logout feature is only enabled when the screen saver feature is active i e not disabled Logon Security Settings Disabled...
Page 61: ...uration Reset Configuration Configuration Available only to the Admin user the configuration section menu allows you to determine settings that relate directly to the global IP user aspects of the uni...
Page 62: ...settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Hardware Indicates the version of the internal circuit...
Page 63: ...the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices a...
Page 64: ...ol option to IPV6 IPV6 Address Allows you to select an address from a list of configured IPv6 addresses Add Adds the selected IPv6 address to the IPV6 Address section Rem Deletes the selected IPv6 add...
Page 65: ...ection to power control switches Power Control to synchronise the operation of two AdderView CATxIP 5000 units Sync Units or to operate as a Console Server connection to link with other devices that a...
Page 66: ...n user 2 Press hotkeys can change 3 Press to show the Main Menu 4 Select Configuration and press 5 Select Reset Configuration and press To reset the AdderView CATxIP 5000 configuration 1 From a local...
Page 67: ...te link for details To add an entry Press the Ins key and enter the new host name and port number To edit an entry Move the highlight bar to cover the required entry and then press Enter Edit the host...
Page 68: ...esponding password To edit an entry Move the highlight bar to cover the required username and then press Enter Edit the username name and or password as required and then click the Save button to stor...
Page 69: ...ATxIP 5000 unit and login as the admin user 2 Once logged in click the Configure button in the top right corner of the window Logged on users Indicates the current users irrespective of whether they a...
Page 70: ...ticked the selected user can gain access using the local KVM console directly connected to the AdderView CATxIP 5000 unit Remote When ticked the selected user can gain access via an IP network link s...
Page 71: ...ions The maximum number and the default setting is 4 VNC Viewer Hot Key Sequence When using the VNC Viewer you can use key press combinations to select host computers and also to display the host sele...
Page 72: ...default EDID should be sufficient for the vast majority of situations If necessary use the Edit Preferred and Standard Timing button fine tune settings to support specific situations When you click t...
Page 73: ...ment Single Mouse Mode Mouse Switch Select the mouse button combination to exit from single mouse mode when active Use Quick Mouse Calibration Invokes optimised calibration techniques that handle the...
Page 74: ...5 week 1 is the first week in which day d occurs and week 5 specifies the last d day in the month The time fields specify when in the local time currently in effect the change to the other time occurs...
Page 75: ...called the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected dev...
Page 76: ...d amount of time or for as long as the AdderView CATxIP 5000 remains connected and switched on Discover allocations If this option is set to No the AdderView CATxIP 5000 will use the Stateless Address...
Page 77: ...are listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Cl...
Page 78: ...are configured monitored via their serial ports Baud Rate Determines the communication speed of the OPTIONS port when the above setting is configured to Power Control The other communication settings...
Page 79: ...ted by commas e g admin nigel preben steve Hotkey KVM Port Declare the numeric sequence that is pressed together with the hotkeys usually Ctrl Alt to select this host system which is the same value as...
Page 80: ...he clipboard 2 In a text application i e Word WordPad Notepad press Ctrl and V or right mouse click and Paste Date and time the event occurred Type of event user name and access method or remote IP ad...
Page 81: ...t Host Address Enter the IP address of the LDAP server that holds the required directory service Host Port The standard port address for LDAP links is 389 and this should not need to be changed unless...
Page 82: ...nsole Server ports SSH Base Port Sets the base value for the IP port used by the SSH Secure Shell protocol to connect to a particular port on the unit The port use is Base Port Port Number Port Number...
Page 83: ...tton in the top right corner 3 Click the Console Server Configuration option 4 Click the Edit Port Configuration button Baud Available baud rates for each port 1200 9600 or 19200 Parity Available pari...
Page 84: ...server screen image according to the Width and Height settings in the adjacent fields A drop box to the right of the fields allows you to define the image size by percentage or by pixels as required...
Page 85: ...the middle button of a 3 button mouse When enabled press the left and right mouse buttons simultaneously to create a middle button action You are advised to generally use a 3 button mouse Rate limit m...
Page 86: ...nt to AdderView CATxIP 5000 connections and should be left in their default states Expert The options within this section work correctly with AdderView CATxIP 5000 in their default states and should n...
Page 87: ...mance while still maintaining a full colour display even on slower network connections by affecting other aspects of operation For instance by reducing the amount of information sent about the mouse c...
Page 88: ...8 Send Ctrl Alt Del Sends the selected keypress es to the AdderView CATxIP 5000 and host computer This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Scre...
Page 89: ...ard When ticked the viewer will not send keyboard or mouse information to the AdderView CATxIP 5000 or host computer Accept clipboard from server This feature is restricted to software server versions...
Page 90: ...ephone number analogy given in the IP address section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you...
Page 91: ...hat the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final resul...
Page 92: ...omes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 0100...
Page 93: ...ser to make contact with your AdderView CATxIP 5000 it is necessary for the firewall to allow communication through a particular numbered port to occur One specific function of firewalls is to restric...
Page 94: ...ddress range and so it handles address allocation in a different manner than its predecessor Whereas IPv4 uses subnets of varying sizes using the Subnet Mask entry to define the size of each subnet IP...
Page 95: ...while both versions coexist exchanging traffic between them will require many relay routers and various transition techniques One such technique involves IPv4 mapped IPv6 addresses These are used in...
Page 96: ...that the local and global users linking into the AdderView CATxIP 5000 unit can all only view one host system at a time due to the single pathways formed by the connections between the AdderView units...
Page 97: ...e no crossover connections within the cable The cascade link cables can be up to 10m 32 feet in length providing that the total length from the AdderView CATxIP 5000 or AdderView CATx 1000 to any CAM...
Page 98: ...r marked in red requires a longer address 1203 as it is situated at cascade level 2 compared to the blue computer at the top level with its two digit port number The first time that you make a connect...
Page 99: ...pin RJ9 4pin RJ9 4pin RJ9 Multi head synchronisation cable MASTER end 9pin D type female SLAVE end 9pin D type female MASTER end 9pin D type female SLAVE1 end 9pin D type female Use this cable when tw...
Page 100: ...ings means press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then...
Page 101: ...gh frequency system screens Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz...
Page 102: ...er switches with AdderView CATxIP 5000 Follow the manufacturer s instructions when setting up and using power switching products Always ensure that the total ampere rating of the devices plugged into...
Page 103: ...ENT OF THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER IN...
Page 104: ...ween the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technicia...
Page 105: ...ay Bar Hill Cambridge CB23 8SQ United Kingdom Tel 44 0 1954 780044 Fax 44 0 1954 780081 Adder Corporation 350R Merrimac Street Newburyport MA 01950 United States of America Tel 1 888 932 3337 Fax 1 88...
Page 106: ...computer 11 keyboard 11 local user 11 multiple video head 16 network port 12 power control 15 power supply 14 Connector specifications 98 Console CAM 4 8 13 30 Console Server Access 30 accessing conso...
Page 107: ...network configuration 74 75 serial port configuration 77 setting IP access control 76 unit configuration 70 user accounts 69 Reset configuration 65 Resync mouse 47 RJ9 connector 15 Router 27 Routing s...
