ADDER AdderLink IP Gold User Manual Download Page 1

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LOC REM VNC

100

LNK PWR

AdderLink

GOLD

AdderLink IP Gold

User Guide

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Summary of Contents for AdderLink IP Gold

Page 1: ...A B LOC REM VNC 100 LNK PWR AdderLink GOLD AdderLink IP Gold User Guide...

Page 2: ...se restoration 18 Resetting the configuration 19 Part 2 Remote configuration 20 Networking issues 21 Positioning AdderLink IP Gold in the network 21 Placing AdderLink IP Gold behind a router or firewa...

Page 3: ...53 User accounts 54 Unit configuration 55 Advanced unit configuration 56 Time date configuration 57 Network configuration 58 Setting IP access control 59 Serial port configuration 60 Host configurati...

Page 4: ...onnection IP network Internet The IP port allows direct connection to an Ethernet based local network and from there onto the wider Internet Alternatively the robust AdderLink IP Gold security system...

Page 5: ...andard USB port Modem port Optionally use this port to attach either a standard modem or an ISDN adapter This feature provides an alternative direct dial remote link into the AdderLink IP Gold Dual po...

Page 6: ...ndard manner so that you can use standard cables throughout your installation The unit is supplied with cables to connect to DVI and USB systems Other cables are available from Adder to support system...

Page 7: ...e size of the AdderLink IP Gold so that it fills the full width of a 1U rack slot M V M OWER CONTR OL H 5V 2A A MODE M K M INDO OR US E ONL Y B 1 2 CFG 1 2 ON 5V 2A A MODE M DV I DV I VG A VG A K M K...

Page 8: ...nect a USB link cable that has a type B plug more square than rectangular to the port marked K M within the COMPUTER KVMA SWITCH section of the rear panel IMPORTANT There is no internal conversion bet...

Page 9: ...MA switch to be connected 2 As appropriate connect either a digital or analogue video link cable to the DVI I socket on the AdderLink IP Gold rear panel Digital Connect a digital video link cable to t...

Page 10: ...Link IP Gold provides an ingenious feature that allows authorised remote users to transfer files and folders to a host computer such that they appear as though presented locally on removable media In...

Page 11: ...ce if you use a PS 2 style keyboard and mouse at the local console you must also use PS 2 style links from the AdderLink IP Gold to the computer KVMA switch Similarly if you use a USB style keyboard a...

Page 12: ...Wherever possible ensure that power is disconnected from the AdderLink IP Gold 2 As appropriate position a suitable digital or analogue video monitor to the DVI I socket on the rear panel of the Adde...

Page 13: ...n open Internet connection Wherever in the network the AdderLink IP Gold is situated you will need to determine certain configuration issues such as address allocation and or firewall adjustment to al...

Page 14: ...or more details The other serial settings are fixed at No parity 8 bit word and 1 stop bit Power supply connection The AdderLink IP Gold is supplied with a single power supply and an appropriate count...

Page 15: ...derLink GOLD Power to computer Box 2 port 6 address 26 Box 1 Box 2 Box 3 Box 4 Power switch boxes Daisy chain control connections The power ports are connected to the power inputs of each computer and...

Page 16: ...aspects of the IP network port addressing Modem config screen Allows you to optionally alter the current settings for the serial port that is used to connect a modem or ISDN terminal adapter The IP ad...

Page 17: ...remain set to 5900 and 80 respectively unless they clash with an existing setup within the network See Networking issues for more details When all items are correct select the Next option to display...

Page 18: ...of viewer applications that need to view it a number of settings are available that might not make perfect sense at first glance However these settings should allow you to configure the AdderLink IP G...

Page 19: ...f the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label Reco...

Page 20: ...e RESET option and press 5 Remove power return the mini switch 1 to its OFF position and then re apply power The locally connected monitor should display the first screen of the initial configuration...

Page 21: ...orner of the window to display the configuration menu Many of the options within the configuration menu duplicate those that were set or are available in the local configuration However there are nume...

Page 22: ...the AdderLink IP Gold correctly using only its network address The firewall router must be informed to transfer traffic requesting these port numbers through to the AdderLink IP Gold When a web serve...

Page 23: ...ver and obtain a new address 2 Re enter the same Network configuration screen where the new IP address and network mask should be displayed DNS addressing As with any other network device you can arra...

Page 24: ...iewer this has more in built security than is available with the Java viewer To download the viewer Use non standard port numbers Restrict the range of IP addresses that are allowed to access the Adde...

Page 25: ...switch other power switches may require different settings Please refer to your power switch documentation for details about codes required by other power switches The structure of each power sequence...

Page 26: ...security purposes it is not possible to retrieve user names or passwords from the AdderLink IP Gold To use KVMADMIN you require the IP address and admin password of the AdderLink IP Gold unit The comm...

Page 27: ...he IP network port Upgrades are digitally signed by Adder using a secure key This prevents unauthorised or altered firmware images being downloaded into the unit To perform a flash upgrade using the r...

Page 28: ...til the upgrade is complete 7 When the upload is complete and confirmed on screen log off the remote system and then power down the AdderLink IP Gold 8 At the rear of the unit return the mini switch 1...

Page 29: ...1 Press and hold the hotkeys usually and then press and finally release all three keys Note The and keys when pressed in combination are called hotkeys and they signal to the AdderLink IP Gold that yo...

Page 30: ...he hall of mirrors effect IMPORTANT Never configure a system so that your viewer is viewing itself When controlling a host computer using the locally connected keyboard video monitor and mouse it is p...

Page 31: ...ication download can take several tens of seconds to complete Once complete a connection details dialog will be displayed 2 In the Server entry type the address of the AdderLink IP Gold as follows v w...

Page 32: ...prevalent when the connection speed is low To remove artifacts click the Controls button and select the Refresh screen option See Controls How do I make the most of a slow connection The VNC viewer i...

Page 33: ...gramming new hosts into the AdderLink IP Gold admin user status required Configure This option is displayed only when you are logged on as the admin user When selected it provides access to a wide ran...

Page 34: ...calibration Performing this step is important because it can help to decrease unnecessary video information being sent across the link thus improving overall performance Once this has been done provi...

Page 35: ...escape sequences see Advanced unit configuration for details The single mouse mode does not require calibration Resync Mouse This option has the same effect as the button on the menu bar and resynchro...

Page 36: ...nce is required 16 bit uncompressed raw data is transmitted Sample rate The number of audio samples per second in Hz 8000 produces less samples and hence minimised data 48000 48KHz produces the best s...

Page 37: ...Occasionally it can be useful to manually adjust the Threshold setting in order to achieve a setting that best suits your particular requirements 1 Use the Calibrate All function to ensure that all o...

Page 38: ...files folders Select a disk drive Click the checkbox adjacent to the listed disk drive if any that you wish to copy to the host computer or Select files or folders Click the Browse button to display...

Page 39: ...wer or browser to view the hosts systems This is achieved using PPP Point to Point Protocol and means that you need to use a dial up networking method to initiate the connection Such software is stand...

Page 40: ...d Prefer off This setting will configure an un encrypted link if the AdderLink IP Gold will allow it otherwise it will be encrypted Prefer on If the AdderLink IP Gold allows it this setting will confi...

Page 41: ...he UK 01954 780081 in the US 1 888 275 1117 Phone in the UK 01954 780044 in the US 1 888 932 3337 Troubleshooting Remote network users are unable to contact the AdderLink IP Gold Check that the correc...

Page 42: ...ss the menus AdderLink IP Gold Control Shared Server 1 Access Mode Host Restore Mouse Functions Return To Host Configuration Logoff Select the Configuration option to display AdderLink IP Gold Configu...

Page 43: ...r installation see Encryption settings for details The use of encryption imposes a slight performance overhead of roughly 10 but is highly secure against third party intrusion Video Source Determines...

Page 44: ...provides an emergency recovery point MAC Address Media Access Control address this is the unique and unchangeable code that was hard coded within your AdderLink IP Gold unit when it was built It cons...

Page 45: ...the speed of the serial connection between the AdderLink IP Gold and a connected modem or ISDN terminal adapter The default setting is 115200 The other communication settings are fixed as No parity 8...

Page 46: ...get here 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be different 3 Select Configuration 4 Select Reset configuration WARNING This process will remove all settings and re...

Page 47: ...s possible to exclude all network users and so this option provides an emergency recovery point To clear IP access control 1 Use the local keyboard and log on as the admin user 2 Press hotkeys may be...

Page 48: ...There are six tabbed pages of options Colour level This section allows you to select the most appropriate colour level for the speed of the connection to the AdderLink IP Gold Where the connection spe...

Page 49: ...ouse move events When ticked this feature reduces the mouse movement information that is sent to the AdderLink IP Gold and host system This is useful for slow connections and you will notice that the...

Page 50: ...not apply to AdderLink IP Gold connections Full screen mode uses all monitors This option does not apply to AdderLink IP Gold connections Render cursor locally This option does not currently apply to...

Page 51: ...you If an existing AdderLink IP Gold is fully reconfigured then it will need to issued with a new identity In this case the previous identity listed in this tab should be removed so that a new identi...

Page 52: ...AdderLink IP and host system This is necessary because certain keys and key combinations are trapped by the VNC viewer Refresh Screen Requests data from the server for a complete redraw of the screen...

Page 53: ...e mouse keyboard When ticked the viewer will not send keyboard or mouse information to the AdderLink IP Gold or host system Accept clipboard from server This feature is restricted to software server v...

Page 54: ...menus Click the Configure button in the top right corner of the window when logged on as the admin user Logged on users Indicates the current users irrespective of whether they are connected locally b...

Page 55: ...can include certain keyboard symbols The password can be between 1 and 16 characters in length It is important to note however that the password background remains shaded in amber while the AdderLink...

Page 56: ...o select an appropriate period of inactivity before a screensaver is displayed and the user is logged out This setting applies to local users only and once the screensaver is displayed for security pu...

Page 57: ...ected the remote users will need to manually refresh the screen Note When a low connection speed is detected the background refresh is automatically disabled regardless of the settings of this option...

Page 58: ...The remainder of the specification describes when Daylight Saving Time is in effect The start field is when Daylight Saving Time goes into effect and the end field is when the change is made back to s...

Page 59: ...the subnet mask this value is used alongside the IP address to help define a smaller collection or subnet of devices on a network In this way a distinction is made between locally connected devices an...

Page 60: ...e listed higher in the list than any denied addresses Take care not to invoke any deny access settings that would exclude valid users 1 In the access control list click on the entry to be moved 2 Clic...

Page 61: ...bit word 1 stop bit Initialization Sequence The codes entered here are used to prepare the connected modem or ISDN terminal adapter for use with the AdderLink IP Gold The default code is a Hayes comp...

Page 62: ...at will cause the KVM switch to link with the required host system Adder Port Direct addresses must be entered within square brackets See Hotkey sequences and Adder Port Direct for details A list of v...

Page 63: ...M switches and remote access devices to communicate with each other Using the keyboard connections that link each device Adder Port Direct allows A controlling device to provide address details of the...

Page 64: ...ormation listed within the log and paste it into another application 1 While viewing the log screen press Ctrl and C to copy the data into the clipboard 2 In a text application i e Word WordPad Notepa...

Page 65: ...ven in the IP address section in order to use the telephone system efficiently it is vital for you to know your location relative to the person you are calling In this way you avoid dialling unnecessa...

Page 66: ...hat the local part of the address is formed by only the last four bits If you use the diagram from the previous example and insert the new net mask it will have the following effect on the final resul...

Page 67: ...omes a little clearer The above mask has the form 11111111 11111111 11111111 11100000 Ignoring the initial three octets the final six zeroes of the mask would ensure that the 32 addresses from 64 0100...

Page 68: ...a network firewall In order for a remote VNC viewer or web browser to make contact with your AdderLink IP Gold it is necessary for the firewall to allow communication through a particular numbered po...

Page 69: ...5 1 CLK DCD NC NC NC 1 2 DAT RXD 2 5 TXD GND 3 4 GND Female 6 5 4 3 2 1 DTR 4 6 5V DSR 6 7 12V RTS 3 TXD 12V 8 CTS 9 RI 6pin mini DIN female 9pin D type female AdderLink IP Gold to power switch cable...

Page 70: ...press down the key that follows means release the key that follows means press down and release the key that follows means wait 250ms note if a number immediately follows the asterisk then the delay w...

Page 71: ...Half width screens can be expanded to normal width using the scaling features of the viewer vesa 720 x 400 85Hz vesa 640 x 480 60Hz vesa 640 x 480 72Hz vesa 640 x 480 75Hz vesa 640 x 480 85Hz vesa 80...

Page 72: ...ng Do not attempt to service the AdderLink IP Gold yourself Safety considerations when using power switches with AdderLink IP Gold Follow the manufacturer s instructions when setting up and using powe...

Page 73: ...F THIRD PARTY RIGHTS AND FITNESS FOR PARTICULAR PURPOSE 4 Limitation on Liability UNDER NO CIRCUMSTANCES SHALL REALVNC BE LIABLE FOR ANY CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES WHATSOEVER INCLUDI...

Page 74: ...en the equipment and the receiver c Connect the equipment to an outlet on a circuit different from that to which the receiver is connected d Consult the supplier or an experienced radio TV technician...

Page 75: ...350R Merrimac Street Newburyport MA 01950 United States of America Tel 1 888 932 3337 Fax 1 888 275 1117 Adder Asia Pacific 6 New Industrial Road Hoe Huat Industrial Building 07 01 Singapore 536199 Te...

Page 76: ...trings power switching 24 D Daisy chain cable 68 Date local setting 42 DDC video source setting 42 DHCP discovering allocations 22 during initial setup 16 local setting 27 43 remote setting 58 Dial up...

Page 77: ...rk configuration 58 serial port configuration 60 setting IP access control 59 unit configuration 55 user accounts 54 Remote connection 29 Reset to factory defaults 19 Reset configuration 45 Restore De...

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