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Appendix C - Product Support
HRU-419 List 1
September 25, 1998
53
A
PPENDIX
C - P
RODUCT
S
UPPORT
ADC Customer Service Group provides expert pre-sales and post-sales
support and training for all its products.
Technical support is available 24 hours a day, 7 days a week by contacting
the ADC Technical Assistance Center.
Sales Assistance
800.366.3891 extension 73000
(USA and Canada)
952.917.3000
Fax: 952.917.3237
•
Quotation Proposals
•
Ordering and Delivery
•
General Product Information
Systems Integration
800.366.3891, extension 73000
(USA and Canada)
952.917.3000
•
Complete Solutions (from concept to
installation)
•
Network Design and Integration Testing
•
System Turn-Up and Testing
•
Network Monitoring (upstream or
downstream)
•
Power Monitoring and Remote
Surveillance
•
Service/Maintenance Agreements
•
Systems Operation
ADC Technical Assistance Center
800.366.3891, extension 73223 or
952.917.3223
Fax: 952.917.3244
Email: [email protected]
•
Technical Information
•
System/Network Configuration
•
Product Specification and Application
•
Training (product-specific)
•
Installation and Operation Assistance
•
Troubleshooting and Repair/Field
Assistance
Online Technical Support
•
www.adc.com/technicalsupport
Online Technical Publications
•
www.adc.com/documentationlibrary/technic
alpublications