Adaptive Recognition Osmond F User Manual Download Page 83

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Page 83/89

OSMOND

User’s

Manual

Adaptive Recognition

America

Adaptive Recognition

Hungary

Adaptive Recognition

Nordic

Adaptive Recognition

Singapore

[email protected]

WWW.ADAPTIVERECOGNITION.COM

Osmond N System Recovery

With the system recovery the original manufacturer settings are restored, therefore every saved and
stored data is erased.

To perform system recovery on the Osmond N device, do the following:

Turn the power touch button off and disconnect the connected cables (power supply, Ethernet

and/or USB cables).

Disconnected device

Place the device on its side looking out for the aluminum heat sink and unscrew the 4 smaller
screws in order to remove the cover plate.

Use an 8 TX screwdriver.

Summary of Contents for Osmond F

Page 1: ...w0 ...

Page 2: ...RVIEW 7 1 Package Contents 7 2 Parts and Components 8 3 Maintenance 10 4 USB Devices 11 4 1 Installation 12 4 1 1 Hardware installation 12 4 1 2 Software installation 13 4 2 OLED Display Status Icons of Osmond USB devices 14 5 Network Devices 16 5 1 Accessing the Device 16 5 1 1 Accessing the Web Interface of the Device from a Browser 16 ADMINISTRATION 22 1 Users 22 2 Date and Time 25 3 Language 2...

Page 3: ... 1 5 RFID Data 42 1 6 Barcode 43 1 7 Security 43 2 Edit App 44 3 History 47 4 File Upload 49 5 List Queue 50 SCAN PROCESS 51 1 Main Configuration 51 2 Scan Light 55 3 OCR Settings 57 4 Barcode Settings 58 5 RFID Settings 59 6 Display Config 60 DISPLAY ICON 60 8 Clipboard Copy 62 9 PDF Template 63 11 Result Upload 64 12 Queue Options 75 MAINTENANCE 77 1 System Information 77 2 Update 77 3 Backup 77...

Page 4: ...aptive Recognition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM OLED STANDBY MODE 79 SHUTDOWN PROCESS 82 OSMOND N SYSTEM RECOVERY 83 REMOVING THE OSMOND DOCUMENT HOLDER 85 DEVICES CAPABLE OF DUAL OPERATIONAL MODE 88 CONTACT INFORMATION 89 ...

Page 5: ...cognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM Equipmentmodifications This equipment must be installed and used in accordance with the instructions given in its documentation This equipment contains no serviceable components Unauthorized equipment changes or modifications cause warranty to void ...

Page 6: ...passports e passports ID cards visas and driver licenses The printed data is extracted from the entire page MRZ VIZ and 1D 2D bar codes while digital data is obtained from contactless RFID and contact smart chip optional A special feature of the Osmond device is that it has a built in PC which runs a fully functional web server that is accessible virtually with any device once the reader is connec...

Page 7: ...ition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM Device Overview 1 PACKAGE CONTENTS Passport Reader device 5V output power supply Power cord EU USB cable USB3 0 Ethernet cable 1 pc of glass cleaning wipe Blind plug Osmond L Osmond R Osmond F Osmond N ...

Page 8: ...plastic ABS housing 1 and an aluminum base plate 2 The object plate 3 is protected from the external light striking by the plastic ABS shield cover 4 The shield has a document holder 5 in order to facilitate the placing of the document The OLED display 6 indicating the various phases of the device and the On Off touch button 7 are installed on the front of the body Optionally the device is equippe...

Page 9: ...ocket 12 and the Kensington security slot 13 are located on the back of the device The Osmond device is designed with a removable document holder built in the shield This feature can be vital in special cases e g scanning extremely thick documents which cannot fit to the device due to their size being incompatible with the document holder In that case this holder can be removed and replaced with t...

Page 10: ...he following actions should be performed regularly To clean the device do the following 1 Turn the power touch button off For more information see Shutdown Process chapter 2 Clean the document window with a clean cloth For stains that cannot be wiped off with a cloth use a mild glass cleaner or a lightly dampened cloth alcohol 3 Verify that there are no streaks or smudge spots remaining on the doc...

Page 11: ...ON COM 4 USB DEVICES Osmond R F and L models are USB devices that operate as any other ADAPTIVE RECOGNITION passport reader They can be used with the Full Page Reader or Authentication Checker applications as well as our SDK For more information on the Full Page Readeror AuthenticationCheckerapplications please read the Full Page Reader User s Manual pdf or the Authentication Checker User s Manual...

Page 12: ...ed USB cable Connect the power supply to the unit and turn the device on by touching the red power button for a few seconds on the front side After the button led turns from red to green the device starts booting Please note that the boot sequence may take a few minutes It is strongly recommended to use the USB ports of the motherboard When connecting the USB cable to the front panel USB port use ...

Page 13: ...heck the automatic notification email which was sent on the day of the dispatch and use the link to download the latest passport reader software Alternatively contact our support team https adaptiverecognition com support to access our software modules The Passport Reader Software Package includes the following components Drivers for Passport Reader devices Software Development Kit for C C Visual ...

Page 14: ...wing status icons DISPLAY ICON STATUS NAME STATUS DESCRIPTION USB disconnected The device is ready but USB disconnected USB connected The device connected via USB Ready The device is ready to scan Moving The document is moving on the glass Moving ready The document has stopped and ready to scan RFID reading RFID reading is in progress Working Document reading is in progress File transfer Firmware ...

Page 15: ...gnition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM If you see the Update error icon during the update process this indicates that the update has failed for some reason In this case the device automatically rollbacks to the original firmware version ...

Page 16: ...etwork setup administrator root privileges are required Web browser We recommend using the latest versions of Chrome or Firefox 5 1 1 Accessing the Web Interface of the Device from a Browser 1 Connect the power supply to the unit 2 Connect the device directly to a computer or network switch with an Ethernet cable 3 Turn the device on by covering the power touch button for 1 2 seconds with your ent...

Page 17: ...d enter the following into the browser s address bar in order to access the web interface of the device launch the WebGUI interface hostname and port OSMOND N serial number and port E g OSMOND N204203 3000 Type the serial number without the very first character E g 204203 instead of 2204203 When using the device for the first time the device has to be connected to the Internet due to the time sync...

Page 18: ...a 192 0 2 3 3000 make sure that you check the Ethernet LEDs on the PC or the switch and device check whether the assigned IP address of the device can be pinged check proxy settings check that your browser is not set to offline mode 10 If all information was entered correctly the following screen should come up in your browser window 11 The default user account is the following Login name owner Pa...

Page 19: ...le the success or failure of saving a data sheet as well as if the document is to be changed in the document reader after scanning a page Information about the number of the notifications is displayed on the left side of the status bar located at the bottom of the screen if there is at least one notification The following notification types can be distinguished Error Warning Notification about a s...

Page 20: ... bar the icon of the highest priority notification can always be seen with the number of the notifications By clicking on the notification icon the notifications can be viewed in descending order by date On the notification panel it can be selected that every or just the chosen notification type should be listed The notifications can be deleted one by one or all at once In the case of a two sided ...

Page 21: ...TIVERECOGNITION COM If you are signed in you will find the following screen in your browser window This is the home page the START APP menu where you can scan identity documents Before scanning it is important to check the Main menu the three horizontal stripes at the top left corner of the webpage and perform the required settings Further on the elements of the Main menu will be explained ...

Page 22: ...ERS In the USERS menu you can create and delete users you can also change the passwords and the roles of the users Click on the NEW USER button to add a user The following window will appear Fill out the Username andPassword fields andselectthe Role oftheuser Byclickingthe Eye icon you can either show or hide the password Display name is a nickname or alternative name that is displayed at the bott...

Page 23: ...as with limited rights In order to use this function the public key is to be copied to the Public key text field at the EDIT USER option After a successful upload SSH key based connection can be established in the possession of the private key of the uploaded public key with the baas user The baas user has limited rights the allowed operations for baas user can be listed with the help command Furt...

Page 24: ...ce all the information has been entered click on the SAVE button to create the new user The created user will appear in the USERS menu Using the Session timeout option owners may specify the length of user sessions Session timeout value is applied for each user From each role only one user can be logged in at the same time The only exception is the Owner that can be logged in together with other n...

Page 25: ...are displayed which thereby can be checked The Devicelocal time indicates the accuratetime of the Osmond N device used by the client while the Client local time indicates the accurate time of the computer tablet or phone used by the client In order to enable the time difference checking between Device local time and Client local time tick the box of the Check time difference option If there is a l...

Page 26: ...s greater than 30 seconds The Osmond device is configured to synchronize time via remote time server When using the device offline automatic time setting is not performed Time delay information is also visible in the App The value of 127 is the time difference to the NTP server in milliseconds Such low delay is normal it depends on network speed Setting the correct time is necessary for the approp...

Page 27: ...on Hungary Adaptive Recognition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 3 LANGUAGE In the LANGUAGE menu you can select the language of your Osmond device web interface After language is selected click SAVE to apply changes ...

Page 28: ...anage OCR engines and software licenses on the Osmond device The selected OCR engine defines what data can be extracted if authentication feature is available those documents that are supported for the above features Under LIST LICENSESthe licenses are listed with the following data License ID License date Hardware ID Expiry date Description For availability and more information on OCR engines and...

Page 29: ...y those protocols can be selected from the list that have the following parameters specified Host Username Password Under Communication type the preferred protocol can be selected In case of specifying the Zip password field the compressed file is password protected The log files can be transmitted in real time In order to enable the Real timesending function tick the appropriate box Under Protoco...

Page 30: ...ase the upload of the stored database can be set by defining the parameters of one of the following protocols SFTP FTPS SMB WebDav Only those protocols can be selected from the list that have the following parameters specified Host Username Password Under Communication type the preferred protocol can be selected In case of specifying the Zip password field the compressed file is password protected...

Page 31: ...he k M and G letters can also be used E g 1G stands for 1 Gigabyte When set to 0 there is no speed limit Updatetime canbeexpressedusingthe daily hourly and weekly expressions Foradvancedsetting use cron time expression E g 0 2 to check for updates in every two hours Upon clicking Edit you may specify access details to the remote server By default it is configured to ADAPTIVE RECOGNITION update ser...

Page 32: ...GNITION COM WWW ADAPTIVERECOGNITION COM The update process is marked by a cogwheel icon with a progress bar on the device display When the installation of the new software is finished a cogwheel with the tick is displayed If updating fails for any reason that is also signaled on the device display Username and Password protection is not yet supported for update servers ...

Page 33: ...RECOGNITION COM WWW ADAPTIVERECOGNITION COM Network 1 LAN In the NETWORK menu you can inspect the Hostname and MAC address and also change Netmask DNS IP as well as IP addresses of the Osmond device Network parameters can be modified by users having owner or network admin privileges Once all the necessary changes have been made click on SAVE to preserve the changes ...

Page 34: ...set the port of the web server this port value is present in the browser address bar enable or disable HTTPS requires HTTPS cert for both the web browser and web interface upload a HTTPS certificate for accessing the web interface of the device The Osmond device requires SSL certificate for HTTPS connection This certificate should be uploaded in the NETWORK WEB SERVER menu using the Upload HTTPS c...

Page 35: ...or disable the use of HTTPS protocol for device communication simply check or uncheck the checkbox next to HTTPS HTTPS Certificate To upload a HTTPS certificate click on the BROWSE button and select the certificate by clicking on that you want to upload by clicking on Choose file Port value cannot be lower or equal to 1024 In order to appear admin interface of the device as trusted website your ce...

Page 36: ...server there might be a need to configure a proxy server if such server is used to establish connection between thedevice and thetargetnetwork then its parameters can be set in the PROXY menu IP address or FQDN and Port of the Proxy server can be set in the corresponding text fields by simply typing the desired values If the Proxy server requires authentication setthe Username and Password in the ...

Page 37: ...s thatcanbeused toaccess the device at EXCEPTIONS section After typing the IPV4 6 address with netmask bitmask click Add IP address to add exception to the white list If AcceptAll is selected and an exception is specified then the device allows connection from any IP address except from the one at EXCEPTIONS The FIREWALL menu gives the opportunity to list add and delete IP addresses and ranges The...

Page 38: ...1 START APP The Osmond device includes a built in application to scan document images perform OCR and authentication read barcodes and RFID chip information and to send the results to a specific target In Interactive scan mode see MAIN CONFIGURATION just click SCAN to scan process a document In Autonomous mode see MAIN CONFIGURATION just wait until Put page document can be seen on the screen in th...

Page 39: ...orange if no MRZ line has been read 2 Document genuine Checking the document Error red if the SECURITY OCR and or Face Compare are incorrect Warning orange if the document type is unknown i e not passport ID card driving license and or the result of the Face Compare is uncertain If any of the checks fails the Data extracted and or Document genuine sections turn to red If either the Data extracted ...

Page 40: ...r of the frame alters according to the result of the face comparison The interval limits of the results are the following 60 100 OK green No error message therate of the similarity is greater than 60 30 60 WARNING orange The two images are similar the rate of the similarity is between 30 and 60 0 30 ERROR red The two images differ from each other the rate of the similarity is less than 30 1 2 IMG ...

Page 41: ...daptive Recognition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 1 3 OCR DATA In the OCR DATA section the processed MRZ and VIZ data can be examined The OCR DATA section shows data fields that are configured in the EDIT APP FIELDSETUP menu ...

Page 42: ...NITION COM 1 4 MRZ DATA If the scanned document has printed MRZ lines those are displayed in this section 1 5 RFID DATA In the RFID DATA section data read from the RFID chip of the document is displayed These data include segmented MRZ line information DG1 in ePassports as well as RFID face image DG2 in ePassports The RFID DATAsectionshows datafields thatareconfigured in the EDITAPP FIELDSETUP men...

Page 43: ... it image of the barcode and its decoded data are displayed in this section Make sure to configure which barcodes would you like to read in the SCAN PROCESS BARCODE SETTINGS menu before scanning a document with barcodes 1 7 SECURITY The SECURITY tab displays the result of all security checks performed on the document If any of them fails it is displayed in red Orange values typically Passive Authe...

Page 44: ...interface of the document reader device is divided into sections At every section it is possible to perform the following settings Full section is visible hidden The section by default is in open closed position The icon of the section is visible hidden The name of the section is visible hidden Modifying the name of the section In those web browsers in which the interface is already in use the pro...

Page 45: ...ing aspects SECTION If selected the section is present in the Application OPEN If selected the Application shows the contents of the section by default ICON If selected the icon next to the title of the section is displayed in the Application TEXT If selected thetitle of the section is displayed The UPLOAD and SCAN phrases appearing on the web interface can be customized by entering the preferred ...

Page 46: ...FO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM Using the FIELD SETUP menu all data appearing in the application can be customized Every field can be displayed in the APP Summary Show in Summary RFID Show in RFID and OCR Show in OCR sections When selecting multiple fields for the same APP section use the icon to select all fields in the same column ...

Page 47: ...ip format PACKAGE FORMAT menu The fields can come from different sources e g MRZ RFID therefore the values from all available sources will be stored in the database but in the search interface these values appear as merged Once documents are saved they can be browsed in the HISTORY by using multiple filter criteria For filtering time periods use the date format of the MRZ lines e g 210919 stands f...

Page 48: ...OGNITION COM WWW ADAPTIVERECOGNITION COM Besides document fields like Surname Given names Period Type Nationality and Date of birth advanced searches can also be performed to list documents according to the following criteria Documents with OCR error Documents with security issue Documents belonging to male and female bearers Documents having a specific document number ...

Page 49: ...document packages that have been created earlier using zip format SCAN PROCESS PACKAGE FORMAT The zip format includes document images OCR and RFID data as well Just browse a zip file that was saved before and click UPLOAD Afterthat click on VIEW to display the results in the Application After clicking VIEW the images and data from the zip file is displayed as if it were a result of a live scanning...

Page 50: ...es No more upload attempt is performed For any document in unsuccessful status the following actions can be performed Delete See below at MARKED AS DELETED Redirect See below at MARKED AS REDIRECT Resend Attempt to upload document as configured at RESULT UPLOAD protocol as many times as set at Connect attempts Details Loading document data into the APP Same as APPLICATION HISTORY LOAD option MARKE...

Page 51: ...on off automatic Document cropping and rotation and Facecomparison o Logging should be used for troubleshooting purposes involving ADAPTIVE RECOGNITION support team The value of the Log level consists of 2 digits 1 value 0 2 This is the log level of the interface and the operation of the webserver and modules behind it In the case of sending troubleshooting related log files set this value to 2 2 ...

Page 52: ...alue o Tick the box in order to enable Auto by document size mode When Auto by document size is in use the device automatically determines the document size The default number of pages for the following document types are ID1 document type 2 ID 1 size cards like national ID cards driver licenses or any other 85 60 mm x 53 98 mm 3 3 8 in x 2 1 8 in sized or smaller printed documents ID2 document ty...

Page 53: ...package contains Image type elements as specified in the corresponding checkbox If jpeg is selected its compression is configured as specified at Jpeg compression o The Email notification option is designed to send automatic e mails upon scanning a document Make sure to configure parameters of EMAIL NOTIFICATION at SCAN PROCESS RESULT UPLOAD in order to use this function In the case of documents w...

Page 54: ...COGNITION COM WWW ADAPTIVERECOGNITION COM SITE OPTIONS Users can also change the Site title of Osmond web interface website in browsers The text displayed in the header of the browser can be customized in the Site title field if the application is on the reading interface START APP menu In case of other menu items the displayed address can be specified in NETWORK LAN ...

Page 55: ...LIGHT In the SCAN LIGHT menu users can select theillumination types of the image capturing process Only those image types can be seen which have been enabled in the APPLICATION EDIT APP Img Section menu and the corresponding illumination type has been selected in the SCAN PROCESS SCAN LIGHT menu In order to perform complete OCR and authentication tasks images should be scanned under INFRA WHITE an...

Page 56: ...xt side page of the document by all means In case of a two sided document 1 The device is empty waits for the document 2 Detects the inserted document 3 Reading 4 Waits for the removing of the document there is currently no timeout here 5 Detects that the document has been removed 6 Waits for the second side of the document until the specified time at Flip timeout 7 Reading is in progress if befor...

Page 57: ...tion Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 3 OCR SETTINGS Using the OCR SETTINGS menu users can configure which OCR engine is used for scanning the 1st and the 2nd page front side back side of the document For more information on OCR engines please contact your ADAPTIVE RECOGNITION sales representative ...

Page 58: ...anned documents Just click on Edit to customize the settings of the 1 page 2 page or both Default If the Vertical search option is disabled barcodes are read only if positioned on the document window in horizontal direction Suchsettings enableveryfastbarcodereadingoption e g for boarding passes In order to configure the Application to read any barcode all the available types should be selected in ...

Page 59: ...e SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 5 RFID SETTINGS In the RFID SETTINGS menu users can Select the RFID scanning mode Off Default Advanced Select which RFID authentication should be performed PA AA CA TA Which RFID files should be read from eDocuments DG1 DG16 Upload RFID certificate usable for Passive Authentication PA ...

Page 60: ... click on the SCAN button Interactive mode Scanning first page Scanning images and performing OCR RFID chip reading of the first document page Flip document Occurs if the device is set to capture multiple pages of a document Insert the next document page onto the device Scanning second page Occurs if the device is set to capture multiple pages of a document Scanning the second document page Scanni...

Page 61: ...evicecan be used unattended without accessing its web interface Click on the BROWSE button then select the required file in order to apply custom image for the current status The OLED display supports image formats of png bmp jpg or raw file with 128x64 8 bit grayscale pixels The OLED also supports displaying text instead of images Using the Display text option letters and numbers of the English a...

Page 62: ...he CLIPBOARD COPY feature is designed to copy OCR ed fields to the clipboard automatically after scanning a document This function can be customized for different document types Upon clicking Edit the feature can be activated by selecting the Enable clipboard copy option and thedocument fields to be copied to clipboard can beselected Basic field ifonly onefield is required First Fourth field if mo...

Page 63: ...ive Recognition America Adaptive Recognition Hungary Adaptive Recognition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 9 PDF TEMPLATE This functionality has no effect for Osmond devices ...

Page 64: ... each protocol can be performed in this menu The Osmond built in storage offers a feature to save scanned information to the device directly In order to configure this function click on Edit in the line of the local_database then just select local_1 local_2 or local_3 in the Local databaseURIfieldandspecifyaRow limit foryourdatabase Once Row limit is reached records in the database are overwritten...

Page 65: ...he desired values You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message The set value of the Close handshake timeout defines the period during which the handshake is to be successfully established and fulfilled The device ...

Page 66: ... the certificate by clicking on the required one and clicking Choosefile After uploading the certificate files their details are visible in the Certificate info field You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message T...

Page 67: ...ive Recognition Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM Click SAVE to apply changes Finally make sure to select WSS at Communication protocol option MAIN CONFIGURATION The Enable partial upload function is not supported for Osmond devices ...

Page 68: ... the corresponding text fields by simply typing the desired values Fill out Username and Password fields You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message The device attempts to upload the data at specified intervals i...

Page 69: ... in the corresponding text fields by simply typing the desired values Fill out Username and Password fields You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message The device attempts to upload the data at specified interval...

Page 70: ... out Username and Password fields Upload a Certificate by clicking on the BROWSE button and selecting the corresponding one by clicking on it and clicking Choose file You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message T...

Page 71: ...d values Fill out Username and Password fields Enter the number of the Connect attempts in order to set the maximum number of the connections without error message The device attempts to upload the data at specified intervals if the Upload frequency field is defined Specify the sender s e mail address in the From field and the recipient s e mail address in the To field Define the Subject of the ma...

Page 72: ...ost can be setin the corresponding text field by simply typing the desired value Fill out Username and Password fields You can specify the name of the folder accessible from the server s root directory with the Remote directory field Enter the number of the Connect attempts in order to set the maximum number of the connections without error message The device attempts to upload the data at specifi...

Page 73: ... fields Upload a Certificate a Certificate authority and a Client private key To upload the given certificate click on the BROWSE button and select the certificate by clicking on the required one and clicking Choose file After uploading the certificate files their details are visible in the Certificate info field You can specify the name of the folder accessible from the server s root directory wi...

Page 74: ... SCAN PROCESS RESULT UPLOAD SMTP menu as well as make sure to enable the EMAIL NOTIFICATION option in the MAIN CONFIGURATION menu Under the RESULTUPLOAD menu can be selected the UPLOAD METHODIN AUTONOMOUS MODE The owners may choose between the following options start uploading after removing a document the document upload should start right after the document has been removed from the scanner star...

Page 75: ...any document in the upload queue Queuewarning interval specifies the frequencyof sending queue update notifications Such notifications can be turned on off by using the Should send queue warning option For any documents failed to upload owners may limit the number of such items Maximum number of unsuccessful items and can also delete all of them permanently by using the Delete all unsuccessful upl...

Page 76: ... not be altered When corrupted limit is reached the oldest element in queue is overwritten by the result of the latest scan When Deferred limit is hit scanning any new document is not possible until the number of deferred elements is decreased When setting the Maximum number of items or Maximum number of unsuccessful items to any value that is lower than the current number of items in queue oldest...

Page 77: ...ons For availability of device updates please contact your sales representative 3 BACKUP The BACKUP option is designed to offer a feature to save all device settings and to load it back in the future at any time Backup option helps to avoid data loss upon any mayor software or hardware damage 4 RESTART Use the RESTART option to apply any new network or operation related change in device configurat...

Page 78: ... it the reading process begins Card icon the document reading is in progress Plug icon waiting for standby status Transmission tower icon placing the result of the reading in upload queue Upload icon upload is in progress 7 MARK OF THE READING PHASES IN AUTONOMOUS MODE Plug icon waiting for standby status Transmission tower icon placing the result of the reading in upload queue Remove page documen...

Page 79: ...Full Page Reader application 3 modifying the gxsd dat file 1 In the PRDTool utility tool In thePRDToolclickon the cogwheelicon in the Settingscolumntoopentheadditional features menu Enable the Screen standby option and specify a time period In order to save the changes click on the Apply button In the device firmware a fixed 3600 sec timer is set Following this the OLED brightness is reduced to 20...

Page 80: ...ldand specifyanydecimal value as PROPERTY VALUE The decimal value is in seconds example if you specify the decimal value as 5 the OLED screen fades after 5 seconds of the device being idle The OLED screen fades after the specified time has passed After the fade out and an additional 10 seconds the OLED screen turns off This method is currently available only in USB mode By default a 10 second peri...

Page 81: ...t and an additional 10 seconds the OLED screen turns off However if you modify the gxsd datfile as mentioned thesettingwill be defaultwhich will be reflected in the application as well This only needs to set once in the gxsd dat file This method is currently available only in USB mode By default a 10 second period is between the fade out and the off state This setting only goes live after the scan...

Page 82: ... following steps 1 Press and hold the power touch button until the shutdown process starts Hold the power touch button for another 5 seconds The progress bar on the OLED screen shows the remaining time 2 Release the button 3 Press and hold the power touch button again in order to approve the process Hold the power touch button for a few seconds The progress bar on the OLED screen shows the remaini...

Page 83: ...ery the original manufacturer settings are restored therefore every saved and stored data is erased To perform system recovery on the Osmond N device do the following 1 Turn the power touch button off and disconnect the connected cables power supply Ethernet and or USB cables Disconnected device 2 Place the device on its side looking out for the aluminum heat sink and unscrew the 4 smaller screws ...

Page 84: ...n the printed circuit board see the following image 3 Reconnect the disconnected cables power supply Ethernet and or USB cables 4 Press the button located on the printed circuit board PCB simultaneously with the power touch button until the OLED screen displays the following 5 Afterwards thefactorysettings arevalid soyou only canreachthedevicevia its defaultIP address Before accessing the web inte...

Page 85: ...ECOGNITION COM WWW ADAPTIVERECOGNITION COM Removing the Osmond Document Holder The Osmond device is designed with a removable document holder built in the shield Document holder under the shield This feature can be vital in special cases e g scanning extremely thick documents which cannot fit to the device due to their size being incompatible with the document holder ...

Page 86: ...OM WWW ADAPTIVERECOGNITION COM The process is simple and easy to perform in which the following steps will guide the user 1 Hold firmly the document holder and carefully pull it towards the front side of the device OLED display ON OFF touch button to remove it 2 Look for the blind plug which is provided with the device in the box The document holder left and the blind plug right ...

Page 87: ...tion Nordic Adaptive Recognition Singapore SENDINFO ADAPTIVERECOGNITION COM WWW ADAPTIVERECOGNITION COM 3 Gently push the blind plug into the slot of the document holder 4 If the document holder is to be put back to the device later on then the blind plug can be removed by using a long and flat screwdriver ...

Page 88: ...rder to use it you need to install the software which was discussed in USB DEVICES section The PRDTool is usually located in C Program Files ARH Inc utils PRDTool or C Program Files x86 ARH Inc utils PRDTool folder depending on the architecture of the installed PR software The tool s purpose is to gather various information from passport reader devices such as firmware version network information ...

Page 89: ...ost proficient assistance so you can quickly get back to business Information regarding hardware software manuals and FAQ are easily accessible for customers who previously registered to enter the dedicated ATSS site Besides offering assistance the site is also designed to provide maximum protection while managing your business information and technical solutions utilized New User If this is your ...

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