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Adaptec by PMC Product Support

If you have questions about installing or using your Adaptec by PMC product, check this document
first—you will find answers to most of your questions. If you need further assistance, use the support
options listed below. To expedite your service, have your computer in front of you.

Note: The phone numbers below are subject to change. Please visit the Support
section of

www.adaptec.com

for the most up to date contact information.

Technical Support Identification (TSID) Number

• Before contacting Technical Support, you need your product unique TSID number. The TSID number

identifies your product and support status.

• The TSID number is included on a white, bar-coded label, like this example:

• It's recommended that you register your product so that you have easy access to your TSID when

contacting product support.

Self Help and Support in English

• Visit our Web site at

www.adaptec.com

.

• Search the Adaptec Support Knowledgebase (ASK) at

ask.adaptec.com

for articles, troubleshooting

tips, and frequently asked questions for your product.

• For support via e-mail, submit your question at

ask.adaptec.com

.

• To speak with a Technical Support Specialist, call +1 408 934 7274 or +49 89 4366 5544 or +44 845

266 8773.

Technische Informationen und Support in Deutsch

• Besuchen Sie unsere Webseite

www.adaptec.com/de-de

• Suchen Sie in der Adaptec Support Knowledgebase (ASK) unter

ask-de.adaptec.com

nach Artikeln,

Tipps zur Fehlerbehebung und häufig gestellten Fragen zu Ihrem Produkt.

• Support per Email erhalten Sie unter

ask-de.adaptec.com

.

• Für telefonischen Support wählen Sie +49 89 4366 5522.

Техническая поддержка и информация на русском языке

• Посещаете наш сайт

www.adaptec.com/ru-ru/

.

• База знаний Adaptec (ASK) на сайте

ask-ru.adaptec.com

ask-ru.adaptec.com – статьи, советы по

устранению неисправностей и часто задаваемые вопросы о Вашем продукте.

• Для поддержки по электронной почте отправьте Ваш запрос на сайте

ask-ru.adaptec.com

• Чтобы обратиться к специалисту технической поддержки по телефону, звоните на +7 499 918

7200 или +49 89 4366 5555.

日本語での技術情報とサポート

弊社のウェブサイト、

www.adaptec.com/ja-jp

をご覧ください。

ask.adaptec.co.jp

Adaptec Support Knowledgebase (ASK)

で、お使いの製品の情報 トラブルシュー

ティングのヒント、よくある質問を検索してください。

• E

メールでのサポートには

ask.adaptec.co.jp

から質問を送ってください。

Information Technique et d'assistance en Français

• Visitez notre site Web à l'adresse

www.adaptec.com/fr-fr

.

• Rechercher dans le base de connaissances Adaptec (ASK)

ask-fr.adaptec.com

pour des articles,

conseils de dépannage et les questions fréquemment posées pour votre produit.

5

Proprietary and Confidential to PMC-Sierra, Inc.
Document No.: CDP-00301-01-A Rev A, Issue

Serial Attached SCSI (SAS) Expander Card Installation and User's Guide

Summary of Contents for Serial Attached SCSI (SAS) Expander Card

Page 1: ... Serial Attached SCSI SAS ExpanderCardInstallation and User s Guide CDP 00301 01 A Rev B Issue October 28 2014 ...

Page 2: ...ssly disclaims all representations and warranties of any kind regarding the contents or use of the information including but not limited to express and implied warranties of accuracy completeness merchantability fitness for a particular use or non infringement In no event will PMC Sierra Inc be liable for any direct indirect special incidental or consequential damages including but not limited to ...

Page 3: ...ange Issue Date Issue First release of document September 2014 version 1 0 3 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 4: ...aptec SAS Expander AEC 82885T 15 4 Installing and Connecting the SAS Expander Card 16 Before You Begin 16 Replacing the Full Height Bracket with a Low Profile Bracket 16 Selecting Disk Drives and Cables 17 Disk Drives 17 Cables 17 SAS Connectors 18 Installing the SAS Expander Card 19 5 Configuring the SAS Expander Card 21 6 Solving Problems 22 Troubleshooting Checklist 22 Appendix A Safety Informa...

Page 5: ...formationen und Support in Deutsch Besuchen Sie unsere Webseite www adaptec com de de Suchen Sie in der Adaptec Support Knowledgebase ASK unter ask de adaptec com nach Artikeln Tipps zur Fehlerbehebung und häufig gestellten Fragen zu Ihrem Produkt Support per Email erhalten Sie unter ask de adaptec com Für telefonischen Support wählen Sie 49 89 4366 5522 Техническая поддержка и информация на русск...

Page 6: ...H NOW OR HEREAFTER MIGHT OTHERWISE ARISE RESPECT TO THIS PRODUCT IMPLIED WARRANTIES INCLUDING THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT SHALL A HAVE NO GREATER DURATION THAN 3 YEARS FROM THE DATE OF PURCHASE B TERMINATE AUTOMATICALLY AT THE EXPIRATION OF SUCH PERIOD AND C TO THE EXTENT PERMITTED BY LAW BE EXCLUDED IN THE EVENT THIS PRODUCT BECOMES DEFECTIVE DUR...

Page 7: ... correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Use a shielded and properly grounded I O cable and power c...

Page 8: ... L listing has been found to comply with EMC Directive 73 23 EEC as amended by 93 68 EEC in accordance with EN60950 with amendments A1 A2 A3 A4 A11 Australian New Zealand Compliance Statement This device has been tested and found to comply with the limits for a Class B digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Spectrum Management Agency Canadian Comp...

Page 9: ...tic wave suitability equipment and to be used mainly at home and it can be used in all areas 9 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 10: ...pander Card also known as expander expander board Disk drive also known as hard disk hard drive or hard disk drive Solid State Drive also known as SSD or non rotating storage media Enclosure also known as storage enclosure JBOD enclosure or expander How to Find More Information You can find more information about your SAS Expander Card and the software and utilities included with it by referring t...

Page 11: ...ssor Available compatible PCI Express x4 connector or available RA 4 pin power connector SAS and SATA hard drives up to 12 Gb s speed One of these operating systems Microsoft Windows Server 2012 R2 64 bit Microsoft Windows Server 2012 64 bit Microsoft Windows Server 2008 R2 64 bit Microsoft Windows 8 8 1 32 bit and 64 bit Microsoft Windows 7 32 bit and 64 bit 11 Proprietary and Confidential to PMC...

Page 12: ...ough expander interfaces SAS protocol described in the Serial Attached SCSI SAS Standard version 2 0 SFF 8448 protocol using the Serial GPIO SGPIO interface provided by the expander Enclosure Management On board temperature sensor SGPIO Major Components 36 Port 12 Gb s SAS 3 Expander Chip Provides 36 PHYs Any PHYs may be combined into wide port s Any PHY can be SAS or SATA attached Supports multip...

Page 13: ...ces including SAS expanders Supports drives of mixed capacity SAS 3 and SAS 2 host controllers RAID and Non RAID Block Diagram 13 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 14: ...Thickness 0 570 Max Component Height Top Side 0 105 Max Component Height Bottom Side Mechanical Information The figure below shows the physical layout of the SAS Expander Card AEC 82885T All dimensions are in inches 14 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 15: ...ility x4 PCIe bus width 12 Gb s per port Data transfer rate 36 Phys Unified Serial Ports 1 mini SAS HD x2 SFF 8644 8 ports Connectors external 1 mini SAS HD x1 Connectors internal 1 mini SAS HD x2 1 mini SAS HD x4 SFF 8643 28 ports up to 20 direct attached Maximum number of disk drives SES 3 and SGPIO Serial General Purpose Input Output Enclosure Support Processor temperature Thermal Sensors No En...

Page 16: ...in your distribution kit The full height bracket is mounted on the front of the expander the low profile bracket is mounted on the back as shown in the figures below Full height bracket Front of board Back of board Low profile bracket To replace the full height bracket with the low profile bracket 1 Remove the full height bracket from the expander card The full height bracket is installed on the f...

Page 17: ...f board Flat side of bracket Back of board Caution The torque on the mounting screws should be a maximum of 3 0 4 0 lbf in to avoid deformation Be sure that the expander is not bent after attaching the low profile bracket to the expander card Selecting Disk Drives and Cables Disk Drives Your SAS Expander Card supports SAS and SATA disk drives Solid State Drives SSDs and SAS tape drives Cables Depe...

Page 18: ...Connector Yes SAS ports 0 3 Yes Yes A Yes SAS ports 4 7 Yes Yes B Yes SAS ports 8 11 Yes Yes C Yes SAS ports 12 15 Yes Yes D Yes SAS ports 16 19 Yes Yes E No Yes Yes F No Yes Yes G No Yes Yes H No Yes Yes I 18 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 19: ...er see About Your SAS Expander Card on page 12 Caution Touch a grounded metal object before handling the expander card 4 Insert the expander card into the expansion slot and press down gently but firmly until it clicks into place When installed properly the expander card should appear level with the expansion slot 5 Secure the bracket in the expansion slot using the retention device for instance a...

Page 20: ...sk drives 7 Close your computer cabinet reconnect the power cord and network cables then power up the system 20 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SAS Expander Card Installation and User s Guide ...

Page 21: ...e list of supported operating systems You will need a USB flash drive to complete this task After installing the driver the SAS Expander Card AEC 82885T is transparent to users in RAID configurations Refer to the RAID controller user guide for information about configuring a RAID system 21 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 A Rev A Issue Serial Attached SCSI SA...

Page 22: ...rives from the expander Check that your expander is installed in a compatible PCIe expansion slot To double check the bus compatibility of your expander see About Your SAS Expander Card on page 12 Ensure that your expander is firmly seated and secured in the PCIe expansion slot If your expander is not detected during system boot try installing it in a different compatible expansion slot See Instal...

Page 23: ...to an unpainted metal surface on the chassis Avoid touching the expander against your clothing The wrist strap protects components from ESD on the body only Handle the expander by its bracket or edges only Avoid touching the printed circuit board or the connectors Put the expander down only on an anti static surface such as the bag supplied in your kit If you are returning the expander to Adaptec ...

Page 24: ...ics are 0 C to 55 C Ambient temperature with forced airflow 20 to 80 non condensing Relative humidity Up to 3 000 meters Altitude The storage and transit environment conditions are 30 C to 80 C dry bulb Ambient temperature with forced airflow 5 to 90 non condensing Relative humidity 1M hours at 40 C Mean Operating Time Between Failures number MTBF electrical components Note Ambient temperature is ...

Page 25: ...cifications 24 K kit contents 11 L low profile bracket 11 17 installing 17 M mini SAS 12 16 O operating systems 11 R requirements 11 21 S safety information 16 23 SAS 10 17 cables 17 Serial Attached SCSI See SAS specifications 24 system requirements 11 21 T technical specifications 24 terminology 10 troubleshooting tips 22 25 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00301 01 ...

Page 26: ...a Inc 1380 Bordeaux Drive Sunnyvale CA 94089 USA Copyright PMC Sierra Inc 2014 All rights reserved Adaptec and the Adaptec by PMC logo are trademarks of PMC Sierra Inc Part Number CDP 00301 01 A Rev B JPB 03 11 ...

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