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Adaptec CDP-00278-01-A, User Manual

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Changing the Agent Base Port Setting........................................................................................................107

12 Solving Problems...............................................................................................................................................108

General Troubleshooting Tips....................................................................................................................108
Identifying a Failed or Failing Component..................................................................................................108
Recovering from a Disk Drive Failure.........................................................................................................109

Failed Disk Drive Protected by a Hot Spare...................................................................................109
Failed Disk Drive Not Protected by a Hot Spare.............................................................................109
Failure in Multiple Logical Drives Simultaneously.........................................................................109
Disk Drive Failure in a RAID 0 Logical Drive...................................................................................110
Multiple Disk Drive Failures in the Same Logical Drive .................................................................110

Rebuilding Logical Drives............................................................................................................................111
Creating a Support Archive File..................................................................................................................111

Appendix A Selecting the Best RAID Level.............................................................................................................112

Comparing RAID Levels..............................................................................................................................113
Understanding Drive Segments..................................................................................................................113
Non-redundant Logical Drives (RAID 0)......................................................................................................114
RAID 1 Logical Drives .................................................................................................................................114
RAID 1 Enhanced Logical Drives.................................................................................................................115
RAID 10 Logical Drives................................................................................................................................116
RAID 5 Logical Drives..................................................................................................................................117
RAID 50 Logical Drive.................................................................................................................................118
RAID 6 Logical Drives..................................................................................................................................119
RAID 60 Logical Drives................................................................................................................................119

Appendix B Icons At-a-Glance................................................................................................................................120

7

Proprietary and Confidential to PMC-Sierra, Inc.
Document No.: CDP-00278-01-A Rev. A, Issue:

maxView Storage Manager User's Guide

Summary of Contents for CDP-00278-01-A

Page 1: ... maxView Storage Manager User s Guide CDP 00278 01 A Rev A Issue September 17 2012 ...

Page 2: ... Sierra Inc expressly disclaims all representations and warranties of any kind regarding the contents or use of the information including but not limited to express and implied warranties of accuracy completeness merchantability fitness for a particular use or non infringement In no event will PMC Sierra Inc be liable for any direct indirect special incidental or consequential damages including bu...

Page 3: ... of Change Issue Date Issue Adaptec Firmware BIOS Drivers Utilities Version 8 0 September 17 2012 1 0 3 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 4: ...alling on VMware ESX 4 1 22 Installing on VMware ESXi 5 0 23 Installing on a VMware Guest OS 24 Running maxView Storage Manager from the DVD 24 Uninstalling maxView Storage Manager 25 Uninstalling from Windows 25 Uninstalling from Red Hat Cent OS SuSE or Fedora Linux 25 Uninstalling from Debian or Ubuntu Linux 25 Uninstalling from Solaris 25 Uninstalling from VMware ESX 4 1 26 Uninstalling from VM...

Page 5: ... Logical Drive 54 Changing the Read Cache Setting 55 Changing the Write Cache Setting 55 Changing the Stripe Size 56 Changing the Initialize Method 56 Optimizing Logical Drive Performance 56 Verifying Logical Drives 57 Verifying and Fixing a Logical Drive 58 Enabling Disabling Background Consistency Check 58 Increasing the Capacity of a Logical Drive 59 Changing the RAID Level of a Logical Drive 6...

Page 6: ... the Event Log 87 What Do the Event Status Icons Mean 87 Viewing Task Status in the Task Log 88 Viewing Component Status in the Storage Dashboard 88 Monitoring Enclosure Status 90 Viewing SMART Statistics 90 Viewing Storage Space Usage in Chart View 91 Notifying Users by Email About Status and Activity 91 Setting Up Email Notifications 91 Sending a Test Message 94 Modifying Recipient Information o...

Page 7: ...ive Failures in the Same Logical Drive 110 Rebuilding Logical Drives 111 Creating a Support Archive File 111 Appendix A Selecting the Best RAID Level 112 Comparing RAID Levels 113 Understanding Drive Segments 113 Non redundant Logical Drives RAID 0 114 RAID 1 Logical Drives 114 RAID 1 Enhanced Logical Drives 115 RAID 10 Logical Drives 116 RAID 5 Logical Drives 117 RAID 50 Logical Drive 118 RAID 6 ...

Page 8: ...ch the Adaptec Support Knowledgebase ASK at ask adaptec com for articles troubleshooting tips and frequently asked questions for your product For support via e mail submit your question at ask adaptec com To speak with a Technical Support Specialist call 1 408 934 7274 or 49 89 4366 5544 or 44 845 266 8773 Europe Visit our Web site at www adaptec europe com German Call 49 89 43 66 55 22 For suppor...

Page 9: ... available the Software or any portion thereof in any form on the Internet You may not use the Software in a computer service business including in time sharing applications The Software contains trade secrets and in order to protect them you may not decompile reverse engineer disassemble or otherwise reduce the Software to a human perceivable form YOU MAY NOT MODIFY ADAPT TRANSLATE RENT LEASE LOA...

Page 10: ...export of the Software You agree that you will not export or re export the Software or documentation in any form in violation of applicable United States and foreign law 11 Government Restricted Rights The Software is subject to restricted rights as follows If the Software is acquired under the terms of a GSA contract use reproduction or disclosure is subject to the restrictions set forth in the a...

Page 11: ...Sunnyvale CA 94089 408 239 8000 11 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 12: ...their online data You should be familiar with computer hardware operating system administration and Redundant Array of Independent Disks RAID technology If you are using maxView Storage Manager as part of a complex storage system with multiple servers enclosures and RAID controllers you should be familiar with network administration have knowledge of Local Area Networks knowledge of storage area n...

Page 13: ...ation You can find more information about your Adaptec RAID controller management software and utilities by referring to these documents located on the Adaptec Installation DVD Readme txt Includes product information and known issues Adaptec RAID Controllers Installation and User s Guide Provides complete information on how to install and configure your Adaptec RAID controller and attach devices A...

Page 14: ...ut maxView Storage Manager maxView Storage Manager is a browser based software application that helps you build a storage space for your data using Adaptec RAID controllers disk drives Solid State Drives SSDs and enclosures With maxView Storage Manager you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance You can also use maxView ...

Page 15: ...anager Web Server is an instance of the open source Apache Tomcat servlet container It runs the maxView Storage Manager Web application and serves static and dynamic content to the maxView Storage Manager GUI The maxView Web Server is installed automatically with maxView Storage Manager and the maxView Storage Manager Agent About the maxView Storage Manager CIM Server The maxView Storage Manager C...

Page 16: ...u Linux 12 11 10 32 bit and 64 bit Fedora Linux 16 15 14 32 bit and 64 bit CentOS 6 2 5 8 Solaris 10 Solaris 11 Express VMware ESXi 5 0 VMware ESX 4 1 Classic For the latest on operating system version support check the readme on your Adaptec Installation DVD or visit the Support area of the Adaptec Web Site at www adaptec com Note maxView Storage Manager can also be used before an operating syste...

Page 17: ... This example shows how you can grow your storage space as the requirements of your application change On the first server segments from each disk drive have been used to build two RAID 5 logical drives A second server connected to two 12 disk enclosures has been added The additional storage space has been used to create two RAID 50 logical drives The Administrator of this storage space can create...

Page 18: ...the controllers enclosures and disk drives in the storage space from any system running the maxView Storage Manager GUI Server running maxView Storage Manager Agent Storage enclosures with disk drives installed RAID 50 System running maxView Storage Manager Server with RAID controller and disk drives installed RAID 5 RAID 5 Server running maxView Storage Manager Agent RAID 60 System running maxVie...

Page 19: ...he default port is recommended 8443 If the default port is not available another port number will be automatically assigned For more information on the Web Server see About the maxView Storage Manager Web Server on page 15 Note If a previous version of maxView Storage Manager is installed on your system you must remove it before beginning a new installation See Uninstalling maxView Storage Manager...

Page 20: ...ng on Red Hat Cent OS SuSE or Fedora Linux This section describes how to install maxView Storage Manager on systems running Red Hat Linux Cent OS SuSE Linux or Fedora Linux For information about installing maxView Storage Manager on Debian and Ubuntu Linux see the next section For a list of supported Linux operating systems see System Requirements on page 16 Note The installation includes a 32 bit...

Page 21: ...mnt cdrom 3 Change to the Debian manager directory cd mnt cdrom maxview debian_x86 manager for a 64 bit installation cd mnt cdrom maxview debian_x86_64 manager 4 Install the deb package xxxxx build number dpkg i StorMan_9 00_XXXXX_i386 deb For a 64 bit system dpkg i StorMan_9 00_XXXXX_x86_64 deb Enter your username default root Enter your password Enter the CIM Server HTTP Port default 5988 5 Unmo...

Page 22: ...date b arcconf module name maintenancemode remove When the package is removed you receive the message The update completed successfully but the system needs to be rebooted for the changes to be effective 7 Check for an existing installation of arcsmis esxupdate vib view query grep arcsmis 8 Remove the existing installation of arcsmis esxupdate b arcsmis module name maintenancemode remove When the ...

Page 23: ...sting arcconf package esxcli software vib remove n arcconf When the package is removed you receive the message Reboot Required false 7 Check for an existing installation of arcsmis esxcli software vib list grep arcsmis 8 Remove the existing arcsmis package esxcli software vib remove n arcsmis When the package is removed you receive the message Reboot Required false 9 Install the arcconf package es...

Page 24: ...stitute for running it as an installed software application Most of the features and functions described in this guide are not available when you run maxView Storage Manager from the DVD Use bootable DVD mode only for configuring your controller before you install an operating system To run maxView Storage Manager in bootable DVD mode Note Before you begin ensure that your system is set up to boot...

Page 25: ...r Fedora Linux This section describes how to uninstall maxView Storage Manager from systems running Red Hat Cent OS SuSE or Fedora Linux Type the command rpm e StorMan When the uninstall process is complete you receive a confirmation message and the maxView icon is removed from your desktop Uninstalling from Debian or Ubuntu Linux This section describes how to uninstall maxView Storage Manager fro...

Page 26: ...ions etc init d sfcbd watchdog start To verify that maxView Storage Manager was uninstalled repeat step 2 If no results are shown the software was uninstalled Uninstalling from VMware ESXi 5 0 Use the following procedure to remove maxView Storage Manager from a VMware ESXi 5 0 system 1 Log in with the user name root 2 List the installed packages esxcli software vib list grep arcconf esxcli softwar...

Page 27: ...er Administrator account username and password from your operating system then click Login The maxView Storage Manager main window opens Working in maxView Storage Manager Most options in maxView Storage Manager are available by Selecting components in the Enterprise View Clicking icons on the ribbon at the top of the main window Working with information in the Storage Dashboard and Chart View Che...

Page 28: ...ists the local system the system you re working on and any remote systems that you have logged in to from the local system See Local or Remote on page 34 for more information Local system Remote system Expand a system in the Enterprise View to the see its controllers logical drives devices physical drives enclosures and maxCache Container see Adding maxCache SSD Caching to Your Storage Space on pa...

Page 29: ... commands on the ribbon described next What do the Enterprise View Icons Mean Description Icon System with controller and directly attached disk drives or enclosures Controller Enclosure Logical device maxCache Container healthy 1 Hard drive Solid State Drive SSD 1 A green checkmark in the Enterprise View means that the component is healthy with no problems or issues For more information see Ident...

Page 30: ... Disk group in addition to options in the Controller group If you select a disk drive or SSD in the Enterprise View options in the Physical Disk group are highlighted and so on For a description of the icons on the ribbon see Icons At a Glance on page 120 The Storage Dashboard When you select a component in the Enterprise View maxView Storage Manager displays detailed information about that compon...

Page 31: ...or more information about the Event Log and Task Log see Viewing Activity Status in the Event Log on page 87 and Working with Scheduled Tasks on page 69 Click this tab to open the Event Log Click this tab to open the Task Log Warning and Error level icons appear next to components in the Enterprise View affected by a failure or error creating a trail or rapid fault isolation that helps you identif...

Page 32: ...b on the Storage Dashboard As shown in the figures below you can click a logical drive including the maxCache Container to see its member disk drives or SSDs similarly you can click a physical disk to see which if any logical drive it belongs to Two disk drives plus a hot spare comprise the selected logical drive The maxCache Container is comprised of three SSDs 32 Proprietary and Confidential to ...

Page 33: ...box or wizard click the question mark icon in the lower corner of the dialog box for help with that specific procedure Click here for help with this procedure Logging Out of maxView Storage Manager To log out of maxView Storage Manager 1 In the Enterprise View click on the local system 2 Click the Logout button at the upper right corner of the main window Click here to log out You are logged out o...

Page 34: ...orage space see Creating Logical Drives on page 38 As your storage requirements change you can add systems controllers and disk drives then modify the logical drives in your storage space by following the instructions in Modifying Your Storage Space on page 51 Choosing a Management System You must designate at least one system as a management system a system from which you will manage the storage ...

Page 35: ...ger application on a remote system follow the instructions in Starting maxView Storage Manager and Logging In on page 27 To start the Agent only on a remote system follow the instructions in Starting the Agent Only on page 35 Starting the Agent Only To start the maxView Storage Manager Agent only on a remote system follow the instructions for your operating system as described in the sections belo...

Page 36: ...enter these commands 1 Start the CIM server Description Options service stor_cimserver start Start service service stor_cimserver stop Stop service service stor_cimserver status Check status To start operations from the VMware console use these commands Description Options Sfcbd watchdog start Start service Sfcbd watchdog stop Stop service 2 Start the Agent Description Options service stor_agent s...

Page 37: ...mote system it automatically appears in the Enterprise View each time you start maxView Storage Manager on the local system You can work with a remote system s controllers disk drives and logical drives as if they were part of your local system To log in to a remote system 1 On the ribbon in the Home group click Add System The Add System window opens showing a list of discovered systems that is sy...

Page 38: ...ecommend that you do not combine SAS and SATA disk drives within the same logical drive maxView Storage Manager displays a warning if you try to create a logical drive using a combination of SAS and SATA disk drives Express Configuration When you use Express configuration maxView Storage Manager automatically creates logical drives by grouping together same sized physical drives and assigns RAID l...

Page 39: ...og and Task Log to track build progress 6 Repeat Steps 2 5 for each controller in your storage space 7 Partition and format your logical drives See Partitioning and Formatting Your Logical Drives on page 43 39 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 40: ... a system then select a controller on that system Note how many available disk drives are connected to the controller this information will be helpful as you create the logical drives in the wizard 2 On the ribbon in the Logical Disk group click Create Logical Drive 3 When the wizard opens select Custom Configuration then click Next 4 Select a RAID level then click Next 40 Proprietary and Confiden...

Page 41: ...hybrid RAID drives that maximize performance in logical drives that include SSDs For more information about hybrid RAID see Creating a Hybrid RAID Logical Drive on page 53 6 Click Next 7 Optional In the RAID Attributes panel customize the logical drive settings You can Enter a name for the logical drive Names can include any combination of letters and numbers but cannot include spaces 41 Proprieta...

Page 42: ...e 61 Disable maxCache if you have not created a maxCache Container See Fine tuning Logical Drives on page 54 for details about customizing the settings in the RAID Attributes panel 8 Click Next then review the logical drive settings This example shows a RAID 5 logical drive ready to be created To make changes click Back 9 Click Finish maxView Storage Manager builds the logical drive Use the Event ...

Page 43: ...inue building your storage space as follows From each individual system log in to maxView Storage Manager and repeat the steps to perform an Express Configuration or Custom Configuration or From your local system the system you re working on log in to all other systems in your storage space as remote systems see Logging into Remote Systems from the Local System on page 37 then repeat the steps to ...

Page 44: ...are is not assigned to a specific logical drive it will protect any redundant logical drive on the controller RAID 0 logical drives and simple volumes are non redundant and are not protected by hot spares You can designate a global hot spare before or after you build logical drives on a controller To designate a global hot spare see Designating a Global Hot Spare on page 44 A dedicated hot spare i...

Page 45: ...reate the logical drive before you can assign a dedicated hot spare to protect it To assign a dedicated spare or pool hot spare 1 In the Enterprise View select a controller then in the Physical Devices tree select the disk drive or SSD you want to designate as a hot spare See Hot Spare Limitations on page 44 for help selecting a disk drive 2 On the ribbon in the Physical Disk group click Assign Sp...

Page 46: ...ve in Step 4 Deleting a Global Hot Spare You may want to delete a global hot spare to Make disk drive space available for another logical drive Make a global hot spare into a dedicated hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare 46 Propriet...

Page 47: ...ake a dedicated hot spare into a global hot spare Remove the hot spare designation from a disk drive that is no longer being used as a hot spare Note When a hot spare is built into a logical drive after a disk drive failure it retains its hot spare designation even though it can no longer protect the logical drives it s assigned to See Recovering from a Disk Drive Failure on page 109 for more info...

Page 48: ...ted by a Hot Spare on page 109 data from the failed drive is transferred to the hot spare When copyback is enabled data is moved back to its original location once the controller detects that the failed drive has been replaced Once the data is copied back the hot spare becomes available again To enable or disable copyback 1 In the Enterprise View select a controller 2 On the ribbon in the Controll...

Page 49: ...building Logical Drives on page 111 Failover applies to redundant logical drives only see Selecting the Best RAID Level on page 112 To enable or disable failover 1 In the Enterprise View select a controller 2 On the ribbon in the Controller group click Set Properties The Set Properties window opens 3 Click the Data Protect tab 4 In the Failover drop down list select Enabled or Disabled then click ...

Page 50: ...50 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 51: ...cal drive is called a segment A segment can include all or just a portion of a disk drive s space A disk drive with one segment is part of one logical drive a disk drive with two segments is part of two logical drives and so on When a logical drive is deleted the segments that comprised it revert to available space or free segments A logical drive can include redundancy depending on its RAID level...

Page 52: ...e Manager displays a warning if you try to create a logical drive using a combination of SAS and SATA disk drives To create a logical drive with disk drives of different sizes follow the instructions in Custom Configuration on page 40 When the wizard displays the RAID Members panel select different size drives as shown in the figure below then complete the wizard When the logical drive is created ...

Page 53: ... performance benefits of the SSDs in your system by sending read operations to the SSD first typically the fastest I O path For a hybrid RAID 1 you must select exactly one HDD and one SSD For a hybrid RAID 10 you must select an equal number of SSDs and HDDs You can use any SSD or available segment when creating or modifying a hybrid RAID drive To create a hybrid RAID drive 1 In the Enterprise View...

Page 54: ... meet your needs by changing its name or adjusting the property settings described in this section Renaming a Logical Drive To change the name of a logical drive 1 In the Enterprise View select a controller then select the logical drive you want to rename 2 On the ribbon in the Logical Disk group click Set Properties The Set Properties window opens 3 In the Logical Device Name field type the new n...

Page 55: ...write cache setting determines when data is stored on a disk drive and when the controller communicates with the operating system You can set the Write Cache to Disabled write through The controller sends or writes the data to a disk drive then sends confirmation to the operating system that the data was received Use this setting when performance is less important than data protection Enabled writ...

Page 56: ...n the background you can use the logical drive immediately Build is the default setting for most logical drives Clear Every block in the logical drive is overwritten with zeros removing all existing data You cannot use the logical drive until the initialization is complete Quick fastest The logical drive is made available immediately Quick is the default setting for RAID 1 RAID 1EE and RAID 10 log...

Page 57: ...g on your controller Automatic verification If your controller supports Build initialization maxView Storage Manager automatically verifies all new redundant logical drives No manual verification is required To see if your controller supports Build initialization select the controller in the Enterprise View then on the Storage Dashboard click Properties Manual verification If your controller doesn...

Page 58: ...t the time and date to perform the verification You can also set up the verification as a recurring task For more information see Working with Scheduled Tasks on page 69 Caution Do not power off the system while the verification is in progress If you do the verification will stop When the verification is complete an event notice is generated in the local system s event log at which time you can co...

Page 59: ...ant to add to the logical drive If you want to remove a specific disk drive or segment and replace it with another one for instance to replace a smaller disk drive with a larger one deselect the disk drive you want to remove then select another disk drive of greater or equal capacity to replace it Note We recommend that you do not combine SAS and SATA disk drives within the same logical drive maxV...

Page 60: ...ect the disk drive s drive segments or SSDs that you want to add to the logical drive If you want to remove a specific disk drive or segment and replace it with another one for instance to replace a smaller disk drive with a larger one deselect the disk drive you want to remove then select another disk drive of greater or equal size to replace it Note We recommend that you do not combine SAS and S...

Page 61: ...ogical drive you want to delete 2 On the ribbon in the Logical Disk group click Delete 3 When prompted click Delete to delete the logical drive click Cancel to cancel the action Adding maxCache SSD Caching to Your Storage Space maxView Storage Manager supports an advanced SSD caching technology called maxCache maxCache uses the Solid State Drives SSDs in your storage space as fast cache memory pro...

Page 62: ...Create maxCache 3 When the wizard opens select a RAID level for the container then click Next See Selecting the Best RAID Level on page 112 for more information about RAID levels 4 Select the SSDs that you want to include in the maxCache Container Be sure to select the right number of SSDs for the RAID level you selected 5 Click Next 6 Optional In the RAID Attributes panel customize the settings f...

Page 63: ...the longer data is kept on the maxCache Container before it s flushed from the cache 4 Click OK Verifying and Fixing the maxCache Container If maxCache is enabled for a controller you cannot complete any other tasks on that controller while maxView Storage Manager verifies and fixes the maxCache Container Optionally you can choose to verify the maxCache Container without fixing inconsistent or bad...

Page 64: ...ontainer Caution Ensure that no activity is taking place on the controller for the maxCache Container otherwise you may lose data To delete the maxCache Container 1 In the Enterprise View select a controller then select the maxCache Container 2 On the ribbon in the maxCache group click Delete 3 When prompted click Delete to delete the maxCache Container click Cancel to cancel the action Changing t...

Page 65: ...ings for each logical drive individually see Changing the maxCache Settings for a Logical Drive on page 64 To disable maxCache write caching for a controller 1 In the Enterprise View select a controller then select the maxCache Container on that controller 2 On the ribbon in the maxCache group click Disable Write Cache 3 Click OK Maintaining an Energy Efficient Storage Space You can use power mana...

Page 66: ...ons for a Logical Drive This section describes how to set the power management options for an existing logical drive You can also set the power management options when you create a logical drive in the wizard see Custom Configuration on page 40 For each logical drive in your storage space you can a set a timer to reduce the disk drive spin rate RPM turn disk drives off and verify the health of ina...

Page 67: ...ntroller affect all logical drives on that controller The main setting is the stay awake period the time during which disk drives on the controller always spin at their peak rate Note The stay awake period is relative to your local system time and time zone To set the time zone for power management you must use the controller BIOS utility The time zone does not adjust automatically for daylight sa...

Page 68: ...wer Management Options for a Logical Drive on page 66 7 Click Apply Disabling Power Management for a Logical Drive You can disable power management for a logical drive You may choose to disable power management for the drives on a high volume server or a logical drive that needs to be highly available To disable power management for a logical drive 1 In the Enterprise View select a controller then...

Page 69: ...times You can schedule these tasks in maxView Storage Manager Expanding a logical drive Changing a logical drive s RAID level Modifying the stripe size of a logical drive as part of an expansion or migration Verifying a logical drive Verifying and fixing a logical drive To schedule one of these tasks 1 Complete each step of the task until you are prompted to finish the task or schedule the task Th...

Page 70: ...aved and the scheduled task is added to the Task Log Monitoring Tasks You can use the Task Log and Event Log at the bottom of the maxView Storage Manager main window to monitor your tasks The information in each log is complementary and helps you manage the scheduled and non scheduled tasks in your system Use the Task Log for general task information status and progress Use the Event Log for infor...

Page 71: ...od following their start time to accommodate temporary interruptions For instance if there s a brief power outage a task will run once normal conditions resume if the interruption lasts no longer than 30 minutes past the scheduled start time If a task misses its start time it must be rescheduled For instructions see Modifying a Task on page 71 If a recurring task misses its start time it is automa...

Page 72: ...needed you can delete it from the system To delete a task 1 In the Task Log single click the task you want to delete 2 When the Task Log Detail window opens click Delete 3 Click Yes to confirm the deletion The task is deleted and its entry is removed from the Task Log 72 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 73: ...es for a controller For more information about using the Storage Dashboard to monitor the components in your storage space see Viewing Component Status in the Storage Dashboard on page 88 Locating Drives in Your Storage Space You can blink the LEDs on disk drives and SSDs to identify where they are physically located in your storage space This table describes how to locate specific devices Select ...

Page 74: ... drive 5 Click Cancel to close the Locate PD window Locating Physical Disks in a Logical Drive To locate all physical disks in a logical drive 1 In the Enterprise View select a controller then in the Logical Devices tree select a logical drive 2 On the ribbon in the Logical Disk group click Locate The Locate LD window opens and displays a list of the physical disks associated with the logical driv...

Page 75: ...erprise View select a controller then in the maxCache Container tree select the maxCache Container on that controller 2 On the ribbon in the maxCache group click Locate The Locate maxCache window opens displaying a list of the SSDs comprising the maxCache Container 3 Click the Locate button on the Locate maxCache window 75 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A R...

Page 76: ...g a Disk Drive to Failed on page 76 3 Remove and replace the disk drive with one of equal or greater size 4 Wait for the logical drive to rebuild See Rebuilding Logical Drives on page 111 5 Repeat these steps for each disk drive you want to replace Setting a Disk Drive to Failed Before you can remove a disk drive you should set it to a failed state to protect your data You cannot use maxView Stora...

Page 77: ...ntroller then in Physical Devices tree select the disk drive you want to initialize 2 On the ribbon in the Physical Disk group click Initialize The Initialize Physical Disk window opens 3 Click the Initialize button on the Initialize Physical Disk window maxView Storage Manager begins the initialization 4 When prompted click OK to close the Initialize Physical Disk window Erasing Disk Drives You c...

Page 78: ...the system while the verification is in progress If you do the verification will stop When the verification is complete an event notice is generated in the event log at which time you can continue working with the drive Changing a Disk Drive s Write Cache Setting Note This task is for advanced users only By default disk drive write caching is disabled in maxView Storage Manager You can enable writ...

Page 79: ...ng a Controller Alarm When a Warning or Error level event occurs an audible alarm is triggered on the controller You can silence the alarm on your local system while you fix the problem To silence the alarm 1 In the Enterprise View select the controller 2 On the ribbon in the Controller group click Silence Alarm Disabling a Controller Alarm Warning or Error level events trigger an audible alarm on...

Page 80: ...o close the Rescan window Setting a Controller s Default Task Priority Note This setting applies to new tasks It does not affect currently running tasks To set the default priority for all tasks running on the controller 1 In the Enterprise View select a controller 2 On the ribbon in the Controller group click Set Properties The Set Properties window opens 3 On the General Settings tab in the Task...

Page 81: ...ncy and duration of the alarm Note A system alarm is not the same as a controller alarm For controller alarm information see Working with Controllers on page 79 To change alarm settings on a system 1 In the Enterprise View select a system 2 On the ribbon in the System group click System Settings The maxView Storage Manager Agent Settings window opens The alarm settings are circled in the next figu...

Page 82: ... the prerequisites in Before You Begin on page 82 then follow one of these sets of instructions Updating the Controller Firmware on page 82 Updating the Disk Drive Firmware on page 85 Before You Begin Before you begin download the latest firmware images from the Adaptec Web site at www adaptec com or from your vendor s support site on the World Wide Web Controller images come in sets of one or mor...

Page 83: ... button label may be different on your browser then click Upload 5 When the file name appears in the Uploaded F W File s list click Next 6 Select the controllers you want to update then click Next 83 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 84: ...wn the controller s while the update is in progress 8 When the update is complete click OK Restart the server to activate the new firmware image 84 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 85: ... Files panel click Choose browse the file system for the firmware update file click Open to select the file the button label may be different on your browser then click Upload 5 When the file name appears in the Uploaded F W File s list click Next 6 In the Select Devices panel select the disk drives you want to update then click Next 7 Review the update summary then click Finish Caution Do not pow...

Page 86: ... set maxView Storage Manager to email or broadcast status notifications in your choice of format to help you monitor activities in your storage space such as Changes in the status of physical devices such as disk drive failures Changes on local or remote systems such as the expansion of a logical drive or the creation of a hot spare Changes in temperature in storage enclosures or that fans or powe...

Page 87: ...and down arrows to view previous or following events Single click to view event details To make it easier to find a specific event click on the column heads to sort the events For example sorting the events by Severity can help you find specific Error or Warning level events quickly What Do the Event Status Icons Mean maxView Storage Manager indicates event status with icons This table lists the t...

Page 88: ...e components of your storage space including local and remote systems controllers logical devices enclosures disk drives and SSDs Occupying the largest portion of the main window in maxView Storage Manager the Storage Dashboard organizes component information by category with a tabs providing one click access to summary information and status properties resources and usage statistics The informati...

Page 89: ...aling More Device Information on page 32 Raid level size and status Summary Logical drives and Member drives and locations Resources maxCache devices Cache settings Hot spare protection Power management status Drive segment allocation Enclosure type vendor model and status Summary Enclosure Fan power supply and temperature status see Monitoring Enclosure Status on page 90 Slot allocation and usage...

Page 90: ...sing Self Monitoring Analysis and Reporting Technology available on most contemporary hard drives and non spinning storage devices You can use this information to verify the health of your hard drives and SSDs and to predict drive failures To view the SMART statistics for a hard drive or SSD select the drive in the Enterprise View then click the SMART tab on the Storage Dashboard For SSDs the stat...

Page 91: ...n help you monitor activity on your entire storage space from any location and are especially useful in storage spaces that include multiple systems running the maxView Storage Manager Agent only Email notifications can also help ensure that urgent issues receive immediate attention from the right people Follow the instructions in this section to Set up email notifications see Setting Up Email Not...

Page 92: ...otifications If an email recipient will be replying to email notifications be sure that the From address belongs to a system that is actively monitored 5 If authentication is enabled on your SMTP server that is the server requires authentication details before it will send messages to users select Use Secure Mail Server then enter the SMTP server s login credentials username password in the space ...

Page 93: ...Warning Error Warning Informational then click Add For more information about event levels see What Do the Event Status Icons Mean on page 87 Repeat this step to add more email recipients Each recipient appears in the Email Notifications Manager as shown below 93 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 94: ...ing event notifications you can send them a test message To send a test message 1 In the Enterprise View select the system you want 2 On the ribbon in the System group click System Settings 3 When the System Settings window opens click the Email tab The Email Notifications Manager opens 4 Select one or more email addresses to send a test message to To select all addresses click the check box at th...

Page 95: ...1 In the Enterprise View select a system 2 On the ribbon in the System group click System Settings 3 When the System Settings window opens click the Email tab The Email Notifications Manager opens 4 Select the email recipient you want to modify or remove then click Delete Email If you simply want to stop sending email notifications to the recipient click OK to close the Email Notifications Manager...

Page 96: ...fication preamble The notification preamble precedes the system generated event message created by maxView Storage Manager which includes but is not limited to the following information System on which the event occurred Timestamp Severity level Error Warning Information Event details To create an email notification template 1 In the Enterprise View select a system 2 On the ribbon in the System gr...

Page 97: ...system opens 3 Click Broadcast Events to Logged In Users then click OK 4 Restart maxView Storage Manager to apply the change Monitoring Advanced Statistics about Activity in Your Storage Space You can set maxView Storage Manager to log advanced I O and usage statistics about the RAID controllers hard drives SSDs and logical drives in your storage space including maxCache caching statistics Follow ...

Page 98: ...anced Statistics link on the Summary tab Select a component in the Enterprise View then click this link on the Storage Dashboard The statistics listed vary depending on which type of component you select The following example shows the advanced statistics for a controller on the left and the maxCache statistics for a logical drive including cache hits and misses and a histogram of cache hit distri...

Page 99: ...ller to zero To reset the statistics counters for a controller 1 In the Enterprise View select a system then select the controller you want to reset 2 On the ribbon in the Controller group click Set Properties The Set Properties window opens 3 Click the Reset Now button then click Apply The statistics counters are reset 99 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A R...

Page 100: ...To change or disable operating system event logging on a system 1 In the Enterprise View select a system 2 On the ribbon in the System group click System Settings The Agent Settings window opens for that system 3 In the Save Events to OS Log drop down list select the type of events that you want to log then click OK 4 Restart maxView Storage Manager to apply the new setting 100 Proprietary and Con...

Page 101: ...a Server Template File This procedure saves the configuration of a controller that you want to use as a model for other servers in your storage space It creates a server template file in XML format which defines the controller type operational settings physical drive size logical drive size RAID level and more The default name of the server template file is ControllerConf xml To create a server te...

Page 102: ... 2 On the ribbon in the Controller group click Restore Configuration The Restore Configuration window opens 3 Click Browse navigate the file system to your server template file then click Open 4 Choose a Force option if the new controller does not support all of the features of the template controller or if the drive capacity on the new system does not match the configuration in the server templat...

Page 103: ...tems that you no longer want to manage Adding Remote Systems with the Wizard For basic instructions for adding remote systems with the wizard see Logging into Remote Systems from the Local System on page 37 Once you add a system in the wizard it automatically appears in the Enterprise View each time you start maxView Storage Manager You can work with a remote system s controllers disk drives and l...

Page 104: ...t to the Enterprise View Removing a Remote System If you no longer want to manage a remote system you can remove it from the Enterprise View Note Removing a remote system from the Enterprise View does not take it off line To remove a remote system 1 On the ribbon in the Home group click Delete System The Delete System window opens 2 Select the system s you want to remove To select all systems in t...

Page 105: ...an disable auto discovery if desired and configure the auto discovery settings described below To change the auto discovery settings on a system 1 In the Enterprise View select a system 2 On the ribbon in the System group click System Settings The maxView Storage Manager Agent Settings window opens for that system The auto discovery settings appear at the bottom 105 Proprietary and Confidential to...

Page 106: ...r if needed to accommodate changes in your storage space For example you may want to clear a controller if you upgraded your hardware or if you plan to move the controller to another machine Clearing the configuration destroys the controller meta data including logical device information partition information maxCache information and so on Once you clear the controller configuration your online da...

Page 107: ...default port is 34571 If you change the port you must restart the maxView Storage Manager Agent for the change to take effect To change the Agent base port setting 1 In the Enterprise View select a system 2 On the ribbon in the System group click System Settings The Agent Settings window opens In the figure below the base port setting is circled in blue 3 Enter the new base port then click OK 4 Re...

Page 108: ...oblems Identifying a Failed or Failing Component When you receive notice of a Warning or Error level event use maxView Storage Manager s rapid fault isolation feature to quickly identify the source of the problem For instance in this example a disk drive has failed To find the failed disk drive expand the tree in the Enterprise View look for the orange and red warning and error icons and continue ...

Page 109: ... the failed drive has been replaced No action is required See Enabling Copyback on page 48 for more information Failed Disk Drive Not Protected by a Hot Spare If a disk drive in a logical drive fails when the logical drive is not protected by a hot spare remove and replace the failed disk drive The controller detects the new disk drive and begins to rebuild it You can access the logical drive whil...

Page 110: ...ecover your logical drive The surest way to recover your data is to restore the failed logical drive from backup To recreate the logical drive after multiple drive failures 1 Start the logical drive creation wizard select Custom Configuration then click Next 2 Choose the same RAID level as the original logical drive then click Next 3 Select the same set of disk drives as the original logical drive...

Page 111: ...k drive and begins to rebuild the logical drive Creating a Support Archive File Your Adaptec by PMC support representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system To create the support archive file 1 In the Enterprise View select the system on which the problem is occurring Look for the orange or red error icons in the...

Page 112: ...edundancy RAID levels also vary by the number of disk drives they support This section provides a comparison of all the RAID levels supported by maxView Storage Manager and provides a basic overview of each to help you select the best level of protection for your storage system 112 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s ...

Page 113: ...No 50 88 Yes RAID 60 Disk drive usage read performance and write performance depend on the number of drives in the logical drive In general the more drives the better the performance Understanding Drive Segments A drive segment is a disk drive or portion of a disk drive that is used to create a logical drive A disk drive can include both RAID segments segments that are part of a logical drive and ...

Page 114: ...2 Disk Drive 3 Disk Drive 4 250 GB 250 GB 400 GB 400 GB Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 3 Disk Drive 4 Disk Drive 1 Unused Space 150 GB Disk Drives in Logical Drive RAID 0 Logical Drive 1000 GB 997 1 5 998 2 6 999 3 7 1000 4 8 RAID 1 Logical Drives A RAID 1 logical drive is built from two disk drives where one disk drive is a mirror of the other the same data is stor...

Page 115: ...rrored and striped and more disk drives can be included A RAID 1E logical drive can be built from three or more disk drives In this example the large bold numbers represent the striped data and the smaller non bold numbers represent the mirrored data stripes Disk Drive 2 400 GB 400 GB 400 GB Disk Drive 3 Disk Drive 2 Disk Drive 1 Disk Drive 3 3 1 2 6 4 5 Disk Drives in Logical Drive RAID 1E Logica...

Page 116: ...ves and two 400 GB disk drives can create two mirrored drive segments of 250 GB for a total of 500 GB for the logical drive as shown in this figure Unused Space 150 GB Disk Drive 1 Disk Drive 2 Disk Drive 3 Disk Drive 4 250 GB 250 GB 400 GB 400 GB Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 3 Disk Drive 4 Disk Drive 1 Unused Space 150 GB Disk Drives in Logical Drive RAID 10 Logi...

Page 117: ...ize is limited to the size of the smallest disk drive in the logical drive For instance an array with two 250 GB disk drives and two 400 GB disk drives can contain 750 GB of stored data and 250 GB of parity data as shown in this figure Unused Space 150 GB Disk Drive 1 Disk Drive 2 Disk Drive 3 Disk Drive 4 250 GB 250 GB 400 GB 400 GB Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 3...

Page 118: ...ree 250 GB disk drives and three 400 GB disk drives comprise two equal sized RAID 5 logical drives with 500 GB of stored data and 250 GB of parity data The RAID 50 logical drive can therefore contain 1000 GB 2 x 500 GB of stored data and 500 GB of parity data In this figure P represents the distributed parity data RAID 5 B RAID 50 Logical Drive 1000 GB plus Parity RAID 5 A Each RAID 5 Logical Driv...

Page 119: ... Drive 1 Disk Drive 2 Disk Drive 3 Disk Drive 4 250 GB 250 GB 400 GB 400 GB Drive Segment Size Smallest Disk Drive Disk Drive 2 Disk Drive 3 Disk Drive 4 Disk Drive 1 Unused Space 150 GB Disk Drives in Logical Drive Based on the drive segment sizes used P1 P2 RAID 6 Logical Drive 500 GB plus parity P2 1 P1 449 2 P2 P1 P1 3 500 P2 4 RAID 60 Logical Drives Similar to a RAID 50 logical drive see RAID...

Page 120: ...ete Ribbon System Icons Description Icon System settings Firmware update Save archive file Ribbon Controller Icons Description Icon Controller settings Save configuration Restore configuration Controller rescan Silence alarm Clear configuration Ribbon Logical Disk Icons Description Icon Logical disk with gear Logical disk create Logical disk expand Logical disk verify Logical disk locate 120 Propr...

Page 121: ...ase Physical disk locate Ribbon MaxCache Icons Description Icon maxCache container create maxCache set properties maxCache locate maxCache container verify maxCache container delete maxCache container disable Enterprise View Icons Description Icon Enterprise View Local or remote system Controller Enclosure Logical disk 121 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A R...

Page 122: ...K Enterprise error Enterprise no access Enterprise warning Enterprise View System Icons Description Icon System OK System error System missing System no access System warning Enterprise View Connector Icons Description Icon Connector OK Connector failed Connector missing 122 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 123: ...closure missing Enclosure Management warning Enterprise View Physical Disk Icons Description Icon Physical disk OK Physical disks OK Physical disks failure Physical disks missing Physical disks warning Enterprise View MaxCache Container Icons Description Icon maxCache container error maxCache container missing maxCache container OK 123 Proprietary and Confidential to PMC Sierra Inc Document No CDP...

Page 124: ...Icons Description Icon Summary Properties Resources Events Task Dialog Box Icons Description Icon E mail notification Chart 124 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 125: ... viewing properties 73 Configuration Event Detail window 87 configuring 38 See also building storage space controller 31 32 89 106 clearing configuration 106 controllers 73 79 80 82 85 disabling alarm 79 properties 73 rescanning 79 80 updating firmware 82 85 copyback 48 109 custom configuration 38 40 52 53 66 D dedicated hot spares 44 45 47 109 creating 44 45 deleting 47 109 removing 47 109 deleti...

Page 126: ...3 hard disk drive 13 hard drive See disk drive help 33 hot spares 44 45 47 51 109 creating 44 creating dedicated 44 45 creating pool spare 44 45 dedicated 44 defined 44 deleting 47 109 global 44 defined 44 limitations 44 45 removing 47 109 hybrid RAID 41 52 53 I icons 29 87 93 Enterprise View 29 event status icons 87 93 identifying components 73 initialize method 56 initializing disk drives 77 110...

Page 127: ...ting a RAID level 62 selecting SSDs 62 verifying and fixing 63 maxCache statistics 98 maxView Storage Manager 14 15 16 20 21 27 28 29 30 35 37 86 120 Agent 15 35 37 beginning steps 14 Enterprise View 28 event log 86 icons 29 introduction 14 35 logging into remote systems 37 main window overview 27 120 ribbon 30 Ribbon 28 system requirements 16 20 21 modifying tasks 71 monitoring 31 70 73 76 86 87 ...

Page 128: ... rescheduling 71 supported tasks 58 verifying with fix 58 tasks you can schedule 69 71 Secure erase 77 segments 51 113 Selectable performance modes 56 Self Monitoring Analysis and Reporting Technology SMART 90 Server Template File 43 101 silencing alarm 79 system level 79 Skip Initialization method 110 SMART statistics 90 SMI S provider 15 19 SMTP server 91 95 96 Solaris 36 starting the Agent 36 s...

Page 129: ...ical drives 57 automatic verification 57 background verification 57 manual verification 57 W Windows 36 starting the Agent 36 write cache 55 write back 55 write through 55 129 Proprietary and Confidential to PMC Sierra Inc Document No CDP 00278 01 A Rev A Issue maxView Storage Manager User s Guide ...

Page 130: ...a Inc 1380 Bordeaux Drive Sunnyvale CA 94089 USA Copyright PMC Sierra Inc 2012 All rights reserved Adaptec and the Adaptec by PMC logo are trademarks of PMC Sierra Inc Part Number CDP 00278 01 A Rev A JPB 03 11 ...

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