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Adaptec AVC-1200 User’s Guide
Getting Help
Registering Your AVC-1200
To ensure your eligibility for support and upgrades, and to qualify
for future promotions, please register your AVC-1200 on the
Adaptec website at
register.adaptec.com
.
Troubleshooting Your AVC-1200
If you encounter difficulties installing or using your AVC-1200,
follow these suggestions:
■
Ensure that your analog video device is connected, powered on,
and set up to provide a video signal to the AVC-1200.
■
Double-check all cable connections.
■
Try connecting to a different USB port on your system.
■
If your AVC-1200 is connected to a USB hub, try connecting it
directly to a system USB port. (Adaptec
highly
recommends that
you connect directly to your computer, and not through a USB
hub.)
■
Ensure that the AVC-1200 is connected properly and that the
drivers have installed correctly. (See
for detailed instructions.)
Need Help Capturing Your Video?
Note:
Due to Windows’ FAT file system, the largest file you
can capture is 4 GB. If possible, use a NTFS formatted hard
disk drive.
■
MyDVD may not be able to recognize video from a damaged or
degraded video tape.
