12
Getting Help
If you have any problems installing or using your ASH-1205SA, check
these items first:
■
Did the ASH-1205SA drivers install correctly? Refer to the
User’s
Guide
on the CD to learn how to verify driver installation.
Try disconnecting your SATA devices from your ASH-1205SA card
before checking that the card and its drivers are working properly.
■
Is the ASH-1205SA card firmly seated and secured in the PCI
expansion slot? Turn off the power to your computer before checking
the card.
■
Are the SATA cables connecting your SATA devices to the
ASH-1205SA plugged in completely and securely?
■
Are your SATA devices properly connected to power cables?
■
Is the ASH-1205SA detected during boot? If not, try moving the card
to another free PCI slot. Follow the instructions in
If you are still unable to resolve a problem, you can find additional
troubleshooting information and direction on the Adaptec Web site at
www.adaptec.com
and the Adaptec Support Knowledgebase at
ask.adaptec.com.