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皇晶科技股份有限公司
Acute Technology Inc.
Copyright
2018
Chapter 3 Technical Support
Contact information
Acute website:
E-Mail:
Tel: +886-2-29993275
Fax: +886-2-29993276
If
shows up in the Demo mode during the execution of
MSO software, please try the following steps to solve the issue:
(1) Install the latest version of the MSO software, please go to the official website of
Acute Technology Inc.
– Download - Software
, and then select the
MSO
to
download and install.
(2) Please use the original USB3.0 Cable in the kit.
(3) Go to the device manager and check the driver status
Please connect the device USB cable to the computer and then go to the system
device manager to check whether the Acute USB Bootloader or Acute USB3.0
Product shows up. Please go to the Acute Website-Download -Software,
download the USB3.0 driver and follow the troubleshoot manual in the package to
reinstall the driver.