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Phone Jack Adap

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Phone-line

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(Connectio

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PhoneC

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Veriz

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Ver

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ise

xactly

thes

ame.

Ever

ything

you

needis

here.

Let’s get

started.

Your guide to

setting up

your router and

Verizon High

Speed Internet

network.

Q:

What if I don’t have a dial tone
on my phone line?

A:

Try plugging your phone
into a different phone
jack and make sure the filters
are installed properly.

Q:

How can I fix an intermittent
loss of connection?

A:

Rebooting will solve most
connection issues. Also
make sure your cables are
securely connected.

Q:

What if I hear static or noise
on my phone line?

A:

Ensure that all phones and other
devices using your phone line have
filters attached. Check that the
line side of the filter is plugged into
the phone jack and the phone
side of the filter is plugged into the
phone or other equipment.

Q:

What can I do if my service
feels slow?

A:

Wi-Fi signal strength can be affected
by router location and the number
of wireless devices in operation. If you
experience a weak signal, visit

verizon.com/support

, select

High Speed Internet, then
Fix Slow Internet Connection.

Q:

What if I forget my username
and/or password?

A:

If you know your Verizon username
and the answer to your secret
question, use the Password Reset
Tool at

verizon.com/myverizon

.

If you can’t find your username,
contact Technical Support by
calling

1.800.VERIZON

.

Got questions?

We have answers.

or

Included

onlyup

on

reques

t.

Re

ady

to

go?

Flipo

ver

for

se

tup.

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