Wall-moun
tFilt
er
2-f
or-1
Phone Jack Adap
ter
Phone-line
Filter
Rout
erS
tand
Etherne
tCable
(Connectio
nlar
gerthan
phonec
ord)
Rout
erP
ow
erC
ord
PhoneC
ord
Veriz
onWir
elessR
oute
r
Ver
izo
nW
ire
les
sG
ate
way
Oneo
fthes
erout
ermodels
is
enclosed,
based
ony
our
order
.Either
way
,ins
talla
tion
ise
xactly
thes
ame.
Ever
ything
you
needis
here.
Let’s get
started.
Your guide to
setting up
your router and
Verizon High
Speed Internet
network.
Q:
What if I don’t have a dial tone
on my phone line?
A:
Try plugging your phone
into a different phone
jack and make sure the filters
are installed properly.
Q:
How can I fix an intermittent
loss of connection?
A:
Rebooting will solve most
connection issues. Also
make sure your cables are
securely connected.
Q:
What if I hear static or noise
on my phone line?
A:
Ensure that all phones and other
devices using your phone line have
filters attached. Check that the
line side of the filter is plugged into
the phone jack and the phone
side of the filter is plugged into the
phone or other equipment.
Q:
What can I do if my service
feels slow?
A:
Wi-Fi signal strength can be affected
by router location and the number
of wireless devices in operation. If you
experience a weak signal, visit
verizon.com/support
, select
High Speed Internet, then
Fix Slow Internet Connection.
Q:
What if I forget my username
and/or password?
A:
If you know your Verizon username
and the answer to your secret
question, use the Password Reset
Tool at
verizon.com/myverizon
.
If you can’t find your username,
contact Technical Support by
calling
1.800.VERIZON
.
Got questions?
We have answers.
or
Included
onlyup
on
reques
t.
Re
ady
to
go?
Flipo
ver
for
se
tup.
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