Actidata actiLib Autoloader 4U, User'S And Service Manual

Page: 75 / 103

actiLib Library 4U
– User and Service Guide
Page 75 of 103
Media Attention LED Issues
Contamination by loose
debris. Avoid contamination by ensuring that the Library is installed in a clean,
contamination-free environment. Cartridges should be stored vertically
in their plastic cases. Continue cleaning the tape drive as needed.
Non-acclimated media A cartridge should be acclimated for at least 24 hours before being
used, particularly if it has been stored at a substantially different
temperature or level of humidity than the Library.
Cartridge is incompatible Use only cartridges that are compatible with the drive type.

Make sure you are using an Ultrium universal cleaning
cartridge. (See ”Cleaning the tape drive” on page 69.)
Expired cleaning cartridge A cleaning cartridge is good for Ultrium universal libraries: 50 cleans
Bad/defective/contaminated
media If the Media Attention LED is cleared and
–although the drive has been
cleaned - immediately re-displays each time a particular cartridge is
reloaded that cartridge should be suspected as being defective.

Export the cartridge and load a known good cartridge. In
some cases, a cartridge can be worn out, have a defective
Cartridge Memory, or have been formatted as a Firmware
Upgrade Cartridge.

Any cartridge that is suspected of being defective or
contaminated should NOT be reused in any drive.
Device Not Detected on SCSI Bus
Connected to a high
voltage differential SCSI
bus/host adapter

Attach device to a LVDS SCSI host adapter/bus.

SCSI cable length exceeded, use shorter cable, or remove
other devices from the bus.

Check for conflicting SCSI IDs.

Check that the HBA supports LUN scanning and this
feature is enabled.

Device not properly terminated. See
”Installation problems”
on page 70.

Power on device before powering on the host computer.

Check that the device has been powered on and is not in
an error state.

Check the SCSI connector for bent pins.
Table 9 Troubleshooting table