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Acer LCD Monitor

User Guide

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Summary of Contents for XR382CQK

Page 1: ...Acer LCD Monitor User Guide ...

Page 2: ...provided below The serial number and model number are recorded on the label affixed to your computer All correspondence concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise withou...

Page 3: ...find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has 99 99 or more effective pixels It may include blemishes of 0 01 or less such as a missing pixel or pixel lit all the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the sc...

Page 4: ...The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat register or in a built in installation unless proper ventilation is provided Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result i...

Page 5: ...ctric shock and or injury Note The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product Use the product only with the supplied power supply cord set If you need to replace the power cord set make sure that the new power cord meets the following requirements detachable type UL listed CSA...

Page 6: ...articles such as grain dust or metal powders Additional safety information Your device and its enhancements may contain small parts Keep them out of the reach of small children IT Equipment Recycling Information Acer is strongly committed to environmental protection and views recycling in the form of salvaging and disposal of used equipment as one of the company s top priorities in minimizing the ...

Page 7: ...ctors greatly increase the risk of physical injury Incorrect computer usage may lead to carpal tunnel syndrome tendonitis tenosynovitis or other musculoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back numbness or a burning or tingling sensation aching soreness or tenderness pain swelling or throbbing stiffness or tightness coldness or weakness If...

Page 8: ...and or contrast to a comfortable level for enhanced text readability and graphics clarity Eliminate glare and reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardbo...

Page 9: ...reven product voldoet aan de relevante wetten op harmonisering in de Unie zoals in de onderstaande Richtlijn en dat de geharmoniseerde normen en of andere relevante standaarden werden toegepast EMC richtlijn 2014 30 EU EN 55022 2010 AC 2011 Klasse B EN 61000 3 2 2006 A2 2009 Klasse D EN 55024 2010 EN 61000 3 3 2013 LVD richtlijn 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 RoHS ric...

Page 10: ...even product voldoet aan de relevante wetten op harmonisering in de Unie zoals in de onderstaande Richtlijn en dat de geharmoniseerde normen en of andere relevante standaarden werden toegepast EMC richtlijn 2014 30 EU EN 55022 2010 AC 2011 Klasse B EN 61000 3 2 2006 A2 2009 Klasse D EN 55024 2010 EN 61000 3 3 2013 LVD richtlijn 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 RoHS rich...

Page 11: ...ation The following local Manufacturer Importer is responsible for this declaration Product LCD Monitor Model Number XR342CK XR382CQK SKU Number XR342CK XR382CQK xxxxxx x 0 9 a z or A Z Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos St Suite 1500 San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 4000 Fax No 254 298 4147...

Page 12: ...i Finding your comfort zone vii Taking care of your vision viii Developing good work habits viii Declaration of Conformity ix Federal Communications Commission Declaration of Conformity x Unpacking 1 Attaching the base for selected models 2 Screen position adjustment 3 Connecting the adapter and AC Power cord 3 Power saving Display Data Channel DDC Connector pin assignment 4 19 pin color display s...

Page 13: ... box and save the packing materials in case you need to ship or transport the monitor in the future LCD monitor Quick start guide AC Adapter XR342CK XR382CQK DP Cable Optional HDMI cable Optional AC Power cord USB 3 1 Type C C cable Optional MHL cable Optional Wall mount BKT Headset hook ...

Page 14: ...ight tilt of the monitor Height Adjustment After pressing the top of the monitor then you can adjust the height of the monitor 2 1 130mm Tilt Please see the illustration below for an example of the tilt range Only at the highest point can 35 degrees of recline be offered for the angle of elevation 5 35 ...

Page 15: ...T wire and plug rated 10 A 125 V For units using 220 240 V AC Use a cord set consisting of H05VV F cord and plug rated 10 A 250 V The cord set should have the appropriate safety approvals for the country in which the equipment will be installed Power saving The monitor will be driven into Power Saving mode by the control signal from the display controller as indicated by the amber color power LED ...

Page 16: ...ple supported resolutions and corresponding timing The monitor supports the DDC2B standard 20 pin color display signal cable PIN No Description PIN No Description 1 ML_Lane 0 2 GND 3 ML_Lane 0 4 ML_Lane 1 5 GND 6 ML_Lane 1 7 ML_Lane 2 8 GND 9 ML_Lane 2 10 ML_Lane 3 11 GND 12 ML_Lane 3 13 KONFIG1 14 CONFIG2 15 AUX CH 16 GND 17 AUX CH 18 Hot Plug 19 Return 20 DP_PWR 19 pin Color Display Signal Cable...

Page 17: ...TMDS Clock 11 TMDS Clock Shield 12 TMDS Clock 13 CEC 14 Reserved N C on device 15 SCL 16 SDA 17 DDC CEC Ground 18 5V Power 19 Hot Plug Detect 24 pin USB 3 1 Type C cable PIN No Signal Assignment PIN No Signal Assignment A1 GND B12 GND A2 SSTXp1 B11 SSTXp1 A3 SSTXn1 B10 SSTXn1 A4 VBUS B9 VBUS A5 CC1 B8 CC1 A6 Dp1 B7 Dp1 A7 Dn1 B6 Dn1 A8 SBU1 B5 SBU1 A9 VBUS B4 VBUS A10 SSTXn2 B3 SSTXn2 A11 SSTXp2 B...

Page 18: ...bit 2560x1440 60 RB 8bit 1920x1080 60 10bit 1920x1080 60 8bit 3440x1440 75 RB 10bit No No Yes Yes 3440x1440 75 RB 8bit No Yes Yes Yes XR382CQK 2560x1440 60 RB 10bit 2560x1440 60 RB 8bit 1920x1080 60 10bit 1920x1080 60 8bit 3840x1600 75 RB 10bit No No No No 3840x1600 75 RB 8bit No Yes Yes Yes ...

Page 19: ...x600 75Hz 10 MAC 832x624 75Hz 11 XGA 1024x768 60Hz 12 XGA 1024x768 70Hz 13 XGA 1024x768 75Hz 14 MAC 1152x870 75Hz 15 VESA 1152x864 75Hz 16 VESA 1280x960 60Hz 17 SXGA 1280x1024 60Hz 18 SXGA 1280x1024 75Hz 19 VESA 1280x720 60Hz 20 WXGA 1280x800 60Hz 21 WXGA 1440x900 60Hz 22 WSXGA 1680x1050 60Hz 23 FHD 1920x1080 60Hz 24 Wide HD 2560x1080 60Hz 25 QHD 3440x1440 30Hz 26 QHD 3440x1440 60Hz 27 QHD 3440x14...

Page 20: ... 800x600 75Hz 10 MAC 832x624 75Hz 11 XGA 1024x768 60Hz 12 XGA 1024x768 70Hz 13 XGA 1024x768 75Hz 14 MAC 1152x870 75Hz 15 VESA 1152x864 75Hz 16 VESA 1280x960 60Hz 17 SXGA 1280x1024 60Hz 18 SXGA 1280x1024 75Hz 19 VESA 1280x720 60Hz 20 WXGA 1280x800 60Hz 21 WXGA 1440x900 60Hz 22 WSXGA 1680x1050 60Hz 23 FHD 1920x1080 60Hz 24 Wide HD 2560x1080 60Hz 25 WQHD 3840x1600 30Hz 26 WQHD 3840x1600 60Hz 27 WQHD ...

Page 21: ...et of the graphics card on the computer Then tighten the thumbscrews on the signal cable connector 3 USB 3 1 Type C C Cable Optional USB Type C C input models only Connect one end of the USB 3 1 Type C C cable optional to your computer and connect the other end to your electric devices 4 Insert the monitor power cable into the power port at the back of the monitor 5 Connect the power adapter and p...

Page 22: ...gain to enter next function in the Function Menu b The single toggle button on the backside of the Display bezel operates like a joystick To move the cursor simply toggle the button in four directions Press the button to select desired option Red indicates operable Grey indicates inoperable AdaptiveSync XR342CK It can allow a AdaptiveSync supported graphics source to dynamically adjust display ref...

Page 23: ...tness 80 Input MHL Menu 1 Hot Key1 Modes Brightness Volume Gamma Contrast Blue Light Over Drive PIP PBP 2 Hot Key2 Modes Brightness Volume Gamma Contrast Blue Light Over Drive PIP PBP 3 Input selection 4 Menu OSD Hot key1 default Game mode To choose game mode G1 G2 G3 which user defined profile to use or scenario mode User Standard ECO Graphics Movie Action Racing Sports User Movie Graphics ECO St...

Page 24: ...X 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Picture from the OSD Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it 3 Toggle to the left or right to adjust the sliding scales 4 The Picture menu can be used to adjust the Brightness Contrast Black Boost Blue Light ACM and Super Sharpness 5 Brightness ...

Page 25: ...er Move R Bias G Bias B Bias 50 50 50 6 axis Hue Save setting to 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Color from the OSD Then toggle to the right to navigate to the element you wish to adjust and press the joystick to enter it 3 Toggle to the left or right to adjust the sliding scales 4 Gamma mode allows you to adjust the luminance tone The default...

Page 26: ...S Sound On or Off Your monitor is equipped with two 7W speakers on the rear DTS Sound is stratified and creates a remarkable sonic flow Gaming Game Mode User OSD System Picture Color Over Drive Audio Normal Oﬀ Aim point Gaming Save setting to Enter Move X 1 Press the MENU key to open the OSD 2 Toggle the joystick to the up or down to select Gaming from the OSD Then toggle to the right to navigate ...

Page 27: ...lect the transparency when using gaming mode The transparency can be 0 OFF 20 40 60 or 80 7 Refresh rate num Display the panel s current refresh rate on the screen System Game Mode User MHL Gaming Ambient Light Picture Color Input Audio OSD Full DP 1 2 Hot Key Assignment DP Format System Wide Mode PIP PBP X Enter Move Clone Daisy Chian Oﬀ Auto Source Game Mode User Gaming Picture Color DDC CI Audi...

Page 28: ...ent Select the function of shortcut key 1 Modes Brightness Volume Gamma Contrast Blue Light Over Drive PIP PBP and shortcut keys 2 Modes Brightness Volume Gamma Contrast Blue Light Over Drive PIP PBP 12 DDC CI Allows the monitor settings to be set through the software on the PC Note DDC CI short for Display Data Channel Command Interface which allows monitor controls to be sent via software 13 HDM...

Page 29: ...ettings suit you save them and system will be able to recall the settings in the future when you turn on gaming mode Troubleshooting Before sending your LCD monitor for servicing please check the troubleshooting list below to see if you can self diagnose the problem HDMI DP DP ALT Mode Optional Problem LED status Remedy No picture visible Blue Using the OSD menu adjust brightness and contrast to m...

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