Acer Veriton M420 User Manual Download

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Veriton M420

Veriton M220

Extensa E420

Service Guide

Service guide files and updates are

available on the AIPG/CSD web; for

more information please refer to

http://csd.acer.com.tw

PRINTED IN TAIWAN

Summary of Contents for Veriton M420

Page 1: ...Veriton M420 Veriton M220 Extensa E420 Service Guide Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN...

Page 2: ...II Revision History Please refer to the table below for the updates made on Veriton M420 Veriton M220 Extensa E420 service guide Date Chapter Updates...

Page 3: ...spect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licen...

Page 4: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN OR...

Page 6: ...Advanced BIOS Features 27 Integrated Peripherals 31 P o w e r M a n a g e m e n t 3 8 P n P P C I C o n f i g u r a t i o n 4 1 PC Heal th Statu s 43 Frequency Voltage Control 44 Load Default Setting...

Page 7: ...X Dimension Layer 244mm 244mm Memory Memory Type 800 PC2 6400 667 PC2 5300 Support single channel 64 bit mode with maximum memory size up to 8GB Support un buffered DIMM RS780 RS740 DIMM Slot 4 Memory...

Page 8: ...D SuperMultiPlus SATA Slot Type SATA slot Slot Quantity 6 Transfer rate support 1 5Gb s 3 0Gb s Storage Type support HDD DVD ROM DVD SuperMultiPlus Audio Audio Type HD audio codec Audio Channel 7 1 ch...

Page 9: ...it Ethernet Design Criteria Should be worked under 10 100 1000Mbs environment Reserved disable function on both hardware BIOS side Default is enabled Support DASH 1 0 1 1 feature USB Controller AMD SB...

Page 10: ...OS shall auto detect FDD to avoid checksum error when boot I O Connector Controller Super I O ITE 8718 Rear I O Connector 1 PS 2 Keyboard port 1 PS 2 Mouse port 1 Parallel port header 1 Serial port 1...

Page 11: ...pin System FAN connector with linear circuit 1 2pin Intrusion Alarm connector Veriton SKU 1 24pin 4pin ATX interface PS3 PS2 SPS connector 1 2 7 pin front panel IO header 1 Jumper for clear CMOS 1 on...

Page 12: ...t capability Demand for both PFC Non PFC solutions two different quotations are needed Minimum 2 Serial ATA power connector solution should be included by default Minimum 3 big 4 pin power connector i...

Page 13: ...7 Main board Placement...

Page 14: ...8 Block Diagram...

Page 15: ...l The computer s front panel consists of the following Label Description 1 Optical drive 2 Floppy disk drive 3 Card reader cover Optional 4 Microphone jack 5 Speaker or headphone 6 USB 2 0 connector 7...

Page 16: ...r card socket 8 Fan aperture 2 Voltage selector switch 9 PS 2 mouse connector 3 PS 2 keyboard connector 10 System Fan 4 DVI connector 11 Monitor connector 5 COM connector 12 SPDIF connector Optional 6...

Page 17: ...11 Veriton M220 Front Panel Label Description 1 Optical drive 2 Floppy disk drive 3 Card reader cover Optional 4 Power button 5 Microphone jack 6 USB 2 0 connector 7 Speaker or headphone 8 ACER logo...

Page 18: ...r card socket 8 Fan aperture 2 Voltage selector switch 9 PS 2 mouse connector 3 PS 2 keyboard connector 10 System Fan 4 DVI connector 11 Monitor connector 5 COM connector 12 SPDIF connector Optional 6...

Page 19: ...13 Extensa E420 Front Panel Label Description 1 Optical drive 2 Floppy disk drive 3 Card reader cover Optional 4 Microphone jack 5 Speaker or headphone 6 USB 2 0 connector 7 Power button 8 ACER logo...

Page 20: ...r card socket 8 Fan aperture 2 Voltage selector switch 9 PS 2 mouse connector 3 PS 2 keyboard connector 10 System Fan 4 DVI connector 11 Monitor connector 5 COM connector 12 SPDIF connector Optional 6...

Page 21: ...IOS code programmer Phoenix Award or AMI Kernel with Acer skin BIOS version V6 0 BIOS ROM type SPI Flash BIOS ROM size 4Mb or 8Mb Support protocol SMBIOS DMI 2 4 DMI 2 0 log file Device Boot Support 1...

Page 22: ...Total Memory Slot 1 512Mb 1Gb 2Gb 512MB 2GB Slot 2 512Mb 1Gb 2Gb 512MB 2GB Maximum System Memory Supported 512MB 8GB System Memory Item Specification Memory slot number 4 slot Support Memory size per...

Page 23: ...97 support Full native DOS games compatibility Virtual FM enhances audio experience through real time FM to Wavetable conversionMPU 401 UART mode interface for Wavetable synthesizers and MIDI devices...

Page 24: ...1 Support ECP EPP SPP Bi directional ECP EPP Connector type 25 pin D type female connector Parallel port function control Enable disable by BIOS Setup Optional EV CP DMA channel in BIOS setup DMA chan...

Page 25: ...20g RMS random 10 minutes per axis in all 3 axes 5 500 Hz 1 09g RMS random 1 hour per axis in all 3 axes Power Management Devices S1 S3 S4 S5 Power Button V V V V USB Keyboard Mouse V V N A N A PME D...

Page 26: ...oads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be...

Page 27: ...to enter SETUP appears on the screen press the key of Delete to enter the setup menu NOTE If the message disappears before you respond and you still wish to enter Setup restart the system by turning i...

Page 28: ...l the items of Green function features PnP PCI Configuration This setup page includes all configurations of PCI PnP ISA resources PC Health Status This setup page is the System auto detect Temperature...

Page 29: ...ion is necessary for troubleshooting maybe required when asking for technical support The following table describes the parameters found in this menu Parameter Description Production Name This item li...

Page 30: ...24 Standard CMOS Setup Select standard CMOS features from the main menu to configure some basic parameters in your system the following screen shows the standard CMOS features menu...

Page 31: ...ar format Week From Sun to Sat determined by BIOS and is display only Day from 1 to 31 or the maximum allowed in the month Year from 1999 to 2099 System Time To set the time following the hour minute...

Page 32: ...BIOS automatically detects IDE devices during POST default None No IDE devices are used and the system will skip the automatic detection step and allow for faster system start up Manual Manually input...

Page 33: ...eter Description Options Hard Disk Boot Priority This features displays the Hard Disk Boot Device priority from high to low and allows users to set the Hard Disk Boot Device Priority Press Enter to en...

Page 34: ...not during POST Enabled Disabled First Second Third Boot Device The item allows you to see the sequence of boot device where BIOS attempts to load the disk operation system Floppy LS120 Hard Disk CD R...

Page 35: ...eter Description Options Dual Monitor Support This category allows you to enable or disable dual monitor support function Enabled Disabled Frame Buffer Size This field displays how much frame buffer s...

Page 36: ...PU and North Bridge Enabled Disabled SSE SSE2 Instructions This feature controls the availability of the processor s SSE and SSE2 instruction sets When enabled the processor s SSE and SSE2 instruction...

Page 37: ...in this menu Parameter Description Options IDE Function Setup This page allows you to setup IDE function Press Enter Onboard Device Setup This page allows you to setup onboard devices Press Enter Onbo...

Page 38: ...32 Integrated Peripherals IDE Function Setup...

Page 39: ...ster Slave UDMA UDMA Ultra DMA is a DMA data transfer protocol that utilized ATA transfer protocol that utilizes ATA commands and the ATA bus to allow DMA commands to transfer data ata maximum burst r...

Page 40: ...write If your IDE hard drive supports block mode most new drives do select Enabled for automatic detection of the optimal number of block read write per sector the drive can support Enabled Disabled...

Page 41: ...enables or disables USB mouse support function Enabled Disabled ALC888S Audio Change the on board Audio to auto or disabled Auto Disable MAC LAN Enables or disables onboard LAN controller If you wish...

Page 42: ...36 Integrated Peripherals Onboard I O Chip Setup...

Page 43: ...lect an address and corresponding interrupt for the serial port UR2 Duplex Mode In an infrared port mode this field appears Full duplex mode permits simultaneous tow direction transmission Half duplex...

Page 44: ...ement menu lets you configure your system to most effectively save energy while operating in a manner consistent with your own style of computer use The following screen shows the Power Management par...

Page 45: ...S3 sleep mode is s power down state in which power is supplied only to essential components such as main memory and wake capable devices and all system context is saved to main memory The information...

Page 46: ...sec WOL PME From Soft Off This category enables or disables wake on Lan from soft off Enabled Disabled Resume by Alarm You can set Resume by Alarm item to enabled and key in Date Time to power on syst...

Page 47: ...41 PCI PnP Setup...

Page 48: ...d By This item allows user to assign PnP resource I O address IRQ DMA channels for Plug and Play compatible devices automatically or manually Auto Manual IRQ Resources When resource are controlled by...

Page 49: ...43 PC Health Status...

Page 50: ...FAN Control The item displays the system Smart Fan Function status It is always enabled by system Frequency Voltage Control CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Frequency V...

Page 51: ...erator pulses the extreme values spikes of the pulses create EMI Electromagnetic Interference The spread Spectrum function reduces the EMI generated by modulating the pulses so that the spikes of the...

Page 52: ...ems in the Setup Utility Parameter Description Options Load Default Settings Select the field loads the factory defaults for BIOS and Chipset Features which the system automatically detects This optio...

Page 53: ...47 Set Supervisor User Password When this function is selected the following message appears at the center of the screen to assist you in creating a password...

Page 54: ...he selection PASSWORD DISABLED To disable password just press Enter when you are prompted to enter password with empty A message will confirm the password being disabled If you have selected System in...

Page 55: ...nges that you have made in the Setup Utility and exit the Setup Utility Parameter Description Options Save Exit Setup Press Enter to save the changes that have made in the Setup Utility and exit the S...

Page 56: ...ht this item and press Enter to discard any changes that you have made in the Setup Utility and exit the Setup Utility Parameter Description Options Exit Without Saving Press Enter to discard any chan...

Page 57: ...rap and conductive mat for preventing electrostatic discharge Wire cutter Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassemb...

Page 58: ...ore You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and sign...

Page 59: ...ells you how to disassemble the system when you need to perform system service Please also refer to the disassembly video if available CAUTION Before you proceed make sure you have turned off the syst...

Page 60: ...54 Veriton M420 220 Extensa E420 Standard Disassembly Process Bezel Label Process 1 According to the requirement paste ATI OS CPU HDMI and marketing label by SKU Veriton M420...

Page 61: ...55 Veriton M220 Extensa E420...

Page 62: ...y rule Remove side cover Process 1 Put the Computer on the worktable lightly 2 Release left side cover with 2 screws then remove left side cover V CD ROM V DVD V CD RW V COMBO V DVD DUAL V SUPERMULTI...

Page 63: ...57 Remove Front Bezel Process 1 Remove the power switch cable from M B F_PANEL port 2 Remove front bezel from chassis Push the side cover Screw location Screw location...

Page 64: ...ver tooless 2 Remove VGA TV Modem Card the following list is for your reference about the mutual location relation Optional by SKU Notice I Remove card don t touch any electric parts on PCB VGA card T...

Page 65: ...D ODD data cable from M B 2 Remove master HDD data power cable HDD data cable HDD power cable Connect Master HDD Connect Slave HDD Connect FDD SATA2 SATA3 SATA1 SATA4 Port Forward SATA1 Master HDD SAT...

Page 66: ...60 Remove ODD DATA cable Process 1 Remove master ODD data and power cable from ODD 2 Remove slave ODD data and power cable from master and Slave ODD Optional by SKU ODD power cable ODD data cable...

Page 67: ...ave HDD Cable into HDD2 slot Remove Cables Process 1 Remove Audio cable from M B F AUDIO 2 Remove card reader cable from M B USB2 3 Remove USB1 cable from M B F_USB4 4 Remove USB2 cable from M B F_USB...

Page 68: ...62 USB 4 port Front audio cable Card reader USB 3 port cable clip Recovery cable location Intrusion cable location...

Page 69: ...se to the cooler when connecting Recovery cable III The red cable of them is requested to close to PCI slot with MB when connecting Intrusion cable Paste clip Cable routing Process 1 We should paste a...

Page 70: ...e HDD Process 1 Remove Master HDD from the first HDD location 3 Remove Slave HDD from the second HDD location Optional by SKU Remove card reader Process 1 Remove card reader from chassis Master HDD Sl...

Page 71: ...cess 1 Remove FDD digital cable just as pictures Optional by SKU 2 Plug 4 pins power cord from FDD slot Remove from FDD Remove from M B FDD1 slot Card d FDD Card reader and FDD FDD Only FDD Card reade...

Page 72: ...66 Remove ODD Process 1 Push the lock handle release ODD 2 Remove Master ODD from the location 3 Remove slave ODD from the location Optional by SKU Master ODD location Slave ODD location...

Page 73: ...nector SYS FAN 3 Remove P1 power cable from M B connector PWR 4 Remove heat sink cable from M B connector CPU_ FAN Remove the Insert TPM card and speaker Process 1 Remove the TPM card from M B TPM con...

Page 74: ...68 Remove the speaker Note I Must take of the direction when connect the cables TPM card I II III IV Audio 10mm 25mm speaker 10mm 25mm I II Audio...

Page 75: ...69 Remove System FAN Process 1 Release four screws according to the following picture 2 Remove Sys FAN Optional by SKU Release four screws 4 3 1 2 The direction of System FAN...

Page 76: ...ove mother board Process 1 Release 8PCS screws form the corresponding hole 2 Release screws according to the following picture in turn 3 Remove the Mother board from chassis 1 2 3 7 6 5 4 8 Raised pla...

Page 77: ...emove memory Process 1 Open the memory slot then remove memory 2 Remove the first Memory from DIMM1 slot 3 Remove the second Memory from DIMM2 slot Optional by SKU DIMM2 DIMM1 Open the memory slot the...

Page 78: ...72 Remove CPU Process 1 Remove CPU according following the pictures Remove I O shielding Process 1 Remove I O Shielding Corresponding Open the handle then removes CPU...

Page 79: ...ubleshooting Please refer to generic troubleshooting guide for troubleshooting information relating to following topics Power On Self Test POST POST Check Points POST Error Messages List Error Symptom...

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Page 82: ...5 4 3 2 1 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 Pin Signal Name Pin Signal Name 1 3 3 13 3 3V 2 3 3 14 12V 3 COM 15 COM 4 5V 16 PS_ON 5 COM 17 COM 6 5V 18 COM 7 COM 19 COM 8 PWR OK 20 5V 9 5VSB...

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Page 88: ...NG FRU PARTS that you should check the most up to date information available on your regional web or channel For whatever reasons a part number change is made it will not be noted in the printed Servi...

Page 89: ...3 5 FILLER PANEL 11 USB BOARD 2 5 25 ROTATE COVER 12 USB BKT 3 V451 BEZEL 13 RIGHT SIDE 4 CD ROM 14 CHASSJS 5 FDD VJTH PANEL 15 POWER SUPPLY 6 HDD DISK 16 FAN 7 MOTHER BOARD 17 PCI BKT 8 HDD LOCK SLID...

Page 90: ...COVER 11 USB BOARD 2 5 25 COVER 12 USB BKT 3 VM200 BEZEL 13 RIGHT SIDE 4 CD ROM 14 CHASSIS 5 FDD VJTH PANEL 15 POWER SUPPLY 6 HDD DISK 16 FAN 7 NOTHER BOARD 17 PCI BKT 8 HDD LOCK SLIDE 18 LEFT SIDE 9...

Page 91: ...EL 11 FAN 2 3 25 COVER 12 PCI BRACKET 3 5 25 COVER 13 LEFT SIDE DOOR 4 USB SHIELDING 14 MOTHERBOARD 5 USB PCB ASM 15 HDD LOCK SLIDE 6 FDD LOCK SLIDE 16 HDD 7 CD ROM LOCK SLIDE 17 3 5 DEVICE 8 CHASSIS...

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