Acer Veriton L4610G Service Manual Download

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Veriton L4610/L4610G/L4618G/L4619G

Service Guide

PRINTED IN TAIWAN

Summary of Contents for Veriton L4610G

Page 1: ...I Veriton L4610 L4610G L4618G L4619G Service Guide PRINTED IN TAIWAN...

Page 2: ...II Revision History Please refer to the table below for the updates made on Veriton L4610 L4610G L4618G L4619G series service guide Date Chapter Updated...

Page 3: ...ide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranti...

Page 4: ...bits and pieces of additional information related to the current topic WARNING Alerts your to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN OR...

Page 6: ...S Setup Utility Advanced 21 BIOS Setup Utility Power 26 BIOS Setup Utility Security 27 BIOS Setup Utility Boot options 28 BIOS Setup Utility Exit 31 Machine Disassembly and Replacement 32 General Info...

Page 7: ...8 GB intended for Graphics Interface is fully compliant to the PCI Express Base Specification revision 2 0 In addition one PCI Express slot is supported It implements an EHCI Enhanced Host Controller...

Page 8: ...rformance l Support one PCI Express slot l Integrated USB 2 0 Host Controller supporting up to twelve USB2 0 ports l 8 USB 2 0 ports supported l Serial Peripheral Interface SPI support l Integrated Gr...

Page 9: ...r different processor clock speeds 1 Some hardware specifications and software items are subject to change without prior notice 2 Due to chipset limitation we recommend that motherboard be operated in...

Page 10: ...RAM slots 6 O BR O BR button 7 F_USB1 4 Front panel USB ports 8 JMIC1 Front MIC IN 9 JPHO NE1 Headerphone O UT 10 SATA_HDD1 SATA HDD connector 11 SYS_FAN System cooling fan connector 12 CPU_FAN CPU co...

Page 11: ...M1 Onboard serial port header 19 F_USB2 3 Front panel USB ports 20 SCN1 MINI PCI Express slot 21 SATA_ODD1 SATA ODD connector This concludes Chapter 1 The next chapter explains how to install the moth...

Page 12: ...I DMI Jack 3 in 1 JMIC JPHONE RJ 45 USBx2 F_USB 4Ports USB 2 Ports DDR3 SODIMM Channel A DDR3 Sodimm Channel B SIO IT8728 COM2 MINI PCI E X2 SATA 3 0 VGA DVI DDR3 1333MHz 1066MHz Total Max 8GB 6Gbps C...

Page 13: ...from external m icrophones 3 Headphone Speaker out line out port Connects to audio line in devices e g speakers headphones 4 Eject button Ejects optical disks 5 Hard disk drive Lights to indicate har...

Page 14: ...FAN 2 3 DVI DVI port Connects to a display devices DVI 4 Serial port CO M Port 5 Printer connector Parallel Port 6 Microphone in jack Accepts input from external m icrophones 7 DC connector Connects t...

Page 15: ...e in devices e g audio CD player 13 Kensington lock connector Connects to Kensington lock cable Audio Jack Function Table Color Use Headphone 1 1CH 3 1CH 5 1CH 7 1CH Blue Line in Line in Line in Line...

Page 16: ...nnect the m onitor 3 LAN1 Port Connect an RJ 45 jack to the LAN port to connect your com puter to the network 4 USB Ports Use the USB ports to connect USB devices 5 Line in Line out Microphone Use the...

Page 17: ...rs optional This section provides a brief description of the basic system peripherals Mouse USB manufacturing option The included mouse is a standard two button wheel mouse Connect the mouse to the PS...

Page 18: ...P support ASD 1 03 PXE boot ROM PCI 2 3 Boot from CD ROM feature Yes NOTE The BIOS can be overwritten upgraded by using the flash utility BIOS Hotkey List Item Specification Specification Delete Enter...

Page 19: ...ry module Cache Memory Item Specification First Level Cache Configurations Cache function control Always enabled Second Level Cache Configurations L2 Cache RAM size Up to 2MB per core exclusive L2 Cac...

Page 20: ...bootable CD ROM Yes Serial Port Item Specification Serial port controller ITE8728 Serial port controller resident bus LPC bus Number of serial port 1 16550 UART support Yes Connector type 9 pin D typ...

Page 21: ...5 500 Hz 2 20g RMS random 10 minutes per axis in all 3 axes 5 500 Hz 1 09g RMS random 1 hour per axis in all 3 axes Power Management Devices S1 Idle S3 Suspend to RAM S4 Suspend to Disk S5 Shut Down P...

Page 22: ...h button modem ring in keyboard and mouse for APM mode l Resume recovery time 7 10 sec Suspend Mode l Independent power management timer 2 120 minutes time step 10 minutes or pushing external l switch...

Page 23: ...ads configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be...

Page 24: ...ttings made in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand the Setup Utility options This chapter provides explanations for Setup Utili...

Page 25: ...o any damage caused by changing the BIOS settings Date and Time The Date and Time items show the current date and time on the computer If you are running a Windows OS these items are automatically upd...

Page 26: ...6 At the A prompt type the Flash Utility program name and press Enter 7 Type the filename of the new BIOS in the File Name to Program text box Follow the onscreen directions to update the motherboard...

Page 27: ...and press Enter to view the following screen AHCI PORT1 4 This motherboard supports four SATA channels and each channel allows one SATA device to be installed Use these items to configure each device...

Page 28: ...ore advanced information about your system Handle this page with caution Any changes can affect the operation of your computer Intel EIST Enabled This item allows users to enable or disable the EIST E...

Page 29: ...evices connected to the system Onboard SATA Controller Enabled This item allows you to enable or disable the onboard SATA controller Onboard SATA Mode AHCI Use this item to select the mode of the Seri...

Page 30: ...vice Onboard LAN Option ROM Disabled This item enables or disables the onboard LAN option ROM function Press Esc to return to the Advanecd BIOS Features page PC Health Status On motherboards support h...

Page 31: ...hardware health events such as System CPU temperature CPU voltage CPU system fan speed etc CPU Fan Speed System Fan Speed CPU Core 1 05V 3 30V 5 00 V 12 0V 5VSB VBAT Smart Fan Enabled This item enabl...

Page 32: ...You must use an ATX power supply in order to use this feature Power on by PCIE Devices Disabled This system can be turned off with a software commend If you enable this item the system can automatica...

Page 33: ...hether a supervisor password has been set If the password has been installed Installed displays If not Not Installed displays User Password This item allows you to change user password Change Supervis...

Page 34: ...t boot priority order 1st Boot Device 2nd Boot Device 3rd Boot Device Use these items to determine the device order the computer uses to look for an operating system to load at start up time EFI Devic...

Page 35: ...item and press Enter to view the following screen Press Esc to return to the Boot Options menu page Optical Disk Drive Priority Press Enter Scroll to this item and press Enter to view the following sc...

Page 36: ...ng screen Press Esc to return to the Boot Options menu page Fast Boot Disabled If you enable this item the system starts up more quickly be elimination some of thepower on test routines Quiet Boot Ena...

Page 37: ...you to save the changes that you have made Discard Changes Use this item enables you to discard any changes that you have made Load Default Settings Use this item enables you to restore the system def...

Page 38: ...d conductive mat for preventing electrostatic discharge l Wire cutter l Phillips screwdriver may require different size NOTE The screws for the different components vary in size During the disassembly...

Page 39: ...ore You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and sign...

Page 40: ...Put the two FAN into the chassis and clear up the cable show below 1 2 Fix the two FAN with eight screws 2 Installing the COM cable and the print cable 2 1 Insert the com cable and the print cable int...

Page 41: ...35 2 2 Fix the cable with four screws 3 Installing the Main Board 3 1 Insert the Main Board show bellow 3 2 Fix the Main Board with five screws Priority for the two screws...

Page 42: ...36 3 3 Connect the FAN cable to the Main Board 3 4 Fix the VGA connector and the DVI connector with four screws 3 5 Connect the COM port cable and the print cable to the Main Board...

Page 43: ...e thermal module 5 1 Fix the four screws 6 Installing the Bracket_Front_IO 6 1 Paste the Antenna to the Bracket_Front _IO and insert the cable through the hole 1 2 3 The Main antenna black cable on ri...

Page 44: ...38 6 2 Fix the Antenna with two screws 6 3 Insert the cable through the hole of the Main Board then assembly the Bracket_Front_IO 2 3 4 1...

Page 45: ...39 6 4 Fix the Bracket_Front_IO with three screws 5 6 6 7 NOTE Keep the FAN cable away from the Thermal module...

Page 46: ...40 7 Installing the Memory 8 Installing the Speaker 8 1 Put the speaker in order show below and Fix it with two screws 8 2 Connect the speaker cable to the Main Board 1 2 1 2...

Page 47: ...41 9 Installing the HDD 9 1 Fix HDD on the bracket with four screws 9 2 Install the HDD module in chassis in order show below 9 3 Fix the HDD Bracket with two screws 2 1 1 3...

Page 48: ...42 10 Installing the WLAN mini PCI E card 10 1 Connect the main aux antenna cable to the WLAN card 10 2 Insert the WLAN card into Main Board 10 3 Fix the WLAN card with two screws MAIN black AUX grey...

Page 49: ...43 11 Installing the Front bezel 12 Install the ODD bezel on the ODD 12 1 Install the ODD bezel on the ODD 12 2 Fix the ODD bracket with two screws...

Page 50: ...D into the chassis and fix the ODD module with one screw 13 Installing the Cover Bottom 13 1 Push the Cover Bottom and fix it with one screw 14 Installing the Cover Top 14 1 Push the Cover Top and fix...

Page 51: ...45 15 Installing the Cover Stand 15 1 Fix the Cover Stand with one screw...

Page 52: ...46 Standard Disassembly Process 1 Opening the computer 1 1 Remove the one screws fixed in the cover_stand 1 2 Remove the one screws fixed in the cover_top 1 3 Drag the cover_top rearward removal...

Page 53: ...47 2 Removing the CPU 2 1 Release the four screws fixed in the thermal_module 2 2 Remove the CPU 3 Removing the Speaker 3 1 Disconnect the Speaker cable...

Page 54: ...2 Remove the two screws fixed in the Bracket_Front_IO 4 Removing the Memory 4 1 Release the two latch show bellow then remove the Memory 5 Removing the HDD 5 1 Remove the two screws fixed in the chas...

Page 55: ...49 5 2 Removing the HDD 6 Removing the WLAN mini pci e card 6 1 Remove the one screws fixed in the cover_bottom 6 2 Drag the cover_bottom rearward removal...

Page 56: ...rews fixed in the WLAN mini PCI E card 6 4 Disconnect the main aux antenna cable from the WLAN mini PCI E card 7 Removing the COM port cable and the Print port cable 7 1 Disconnect the COM port cable...

Page 57: ...51 7 2 Remove the eight screws fixed in the chassis 8 Removing the ODD 8 1 Remove the screw fixed in the chassis 8 2 Remove the ODD...

Page 58: ...52 9 Removing the Main Board 9 1 Remove the cover_front_IO four Latch 9 2 Remove the cover_front_IO 9 3 Remove the three screws fixed in the Bracket_Front_IO...

Page 59: ...53 9 4 Release the Bracket_Front_IO 9 5 Remove the five screws fastening the Main Board to the chassis 9 6 Disconnect the two FAN cable...

Page 60: ...chassis NOTE RTC battery has been highlighted with the yellow circle as above image shows Please detach the RTC battery and follow local regulations for disposal NOTE RTC battery has been highlighted...

Page 61: ...5 Troubleshooting This chapter provides troubleshooting information for the Veriton L4610 L4610G L4618G L4619G Service Guide l Power On Self Test POST l POST Check Points l Error Symptoms List Chapter...

Page 62: ...cessor with built in numeric co processor and cache memory subsystem l Direct Memory Access DMA controller l Interrupt system l Three programmable timers l ROM subsystem l RAM subsystem l CMOS RAM sub...

Page 63: ...keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 C0 Early CPU Init Start Disable Cache Init Local APIC C1 Set up boot strap processor Information C2 Set up b...

Page 64: ...tc successfully installed in the system and update the BDA EBDA etc 52 Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory Programmi...

Page 65: ...opup menu A7 Displays the system configuration screen if enabled Initialize the CPU s before boot which includes the programming of the MTRR s A9 Wait for user input at config display if needed AA Uni...

Page 66: ...epeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Manage...

Page 67: ...ive CD DVD ROM drive can play audio CD but no sound output 1 Ensure the headphone jack of the D DVD ROM has an output 2 Turn up the sound volume 3 Speaker power connection cable 4 CD DVD ROM drive Rea...

Page 68: ...ity Missing broken or incorrect characters Blank monitor dark Blank monitor bright Distorted image Unreadable monitor Other monitor problems 1 Monitor signal connection cable 2 Monitor 3 Video adapter...

Page 69: ...umbered When setting the jumpers ensure that the jumper caps are placed on the correct pins Description illustration The illustrations show a 2 pin jumper When the jumper cap is placed on both pins th...

Page 70: ...S 1 2 NORMAL 2 3 CLEAR Before clearing the CMOS make sure to turn off the system 1 CLR_COMS ME_DISABLE 3 pin ME Disable 1 2 NORMAL 1 2 3 ME disable 1 ME_DISABLE BIOS_WP 3 pin BIOS write protect 1 2 BI...

Page 71: ...termines the CPU clock frequency and system bus frequency for the processor You may be able to change these settings in the system Setup Utility We strongly recommend that you do not over clock proces...

Page 72: ...ackage to the socket Make sure you match triangle marker to pin 1 location E Close the load plate Slightly push down the load plate onto the tongue side and hook the lever CPU is locked completely 1 P...

Page 73: ...67 MHz You must install at least one module in any of the two slots Each module can be installedwith 4 GB of memory total memory capacity is 8 GB Current AVLc only support 2G per socket Do not remove...

Page 74: ...MM slot There is a notch onthe DIMM slot that you can install the DIMM module in the correct direction Match the cutout onthe DIMM module with the not chon the DIMM socket Read and follow the instruct...

Page 75: ...capabilities by adding hardware that performs tasks that are not part of the basic system SCN1 Slot The SCN slot is used to install an external mini PCI Express device card Before installing an add on...

Page 76: ...C2_R 4 MIC2_JD 5 GND 6 N C JPHOME1 Headphone OUT Pin Signal Name Pin Signal Name 1 GND 2 LINE2_L 3 LINE2_R 4 LINE2_JD 5 GND 6 N C SPI_ROM1 SPI ROM header This 8 Mb ROM contains the programmable BIOS p...

Page 77: ...ator 9 Key No pin 10 GND Ground F_USB2 3 Front Panel USB Ports The motherboard has four USB ports on front edge Pin Signal Name Pin Signal Name 1 VCC 2 data 3 data 4 GND 5 VCC 6 data 7 data 8 GND LPT1...

Page 78: ...eatures one SATA HDD1 connector supporting one drive and you can connect a hard disk drive to the SATA_HDD1 port About SATA_ODD1 Connector This motherboard features one SATA ODD1 connector supporting...

Page 79: ...rboard components Refer to the following 1 Connect the CPU cooling fan cable to CPU_FAN 2 Connect the system cooling fan connectors to SYS_FAN CPU_FAN SYS_FAN CPU System Cooling FAN Power Connectors P...

Page 80: ...HD is in Active mode System Status LED Active Blinking System Status LED LED3 System Power LED The system power LED can be used to indicate system power status The LED is on when the system is operat...

Page 81: ...N CABLE 18 HDD 5 SUBASSY FRONT PANEL TRAY ACER 19 ODD 6 BRACKET SUPPORT ODD 20 SCREW_I_M4_8X10 7 SUBASSY COVER STAND 21 SCREW H H 4 40 11 8 8 SUBASSY CHASSIS SEAWOLF 22 SCREW_I_M2X3_NI 9 FAN 50X50X15...

Page 82: ...76...

Page 83: ...77 FRU List The FRU list will be updated later...

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