Acer VERITON 7200 User Manual Download

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Veriton 7200

Service Guide

PART NO.: 49.37P01.101
DOC. NO.: PRINTED IN TAIWAN

Service guide files and updates are available

on the AIPG/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for VERITON 7200

Page 1: ...Veriton 7200 Service Guide PART NO 49 37P01 101 DOC NO PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 3: ...s bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the print...

Page 5: ...upervisor Password 40 User Password 41 Bypassing the Password 42 Load Default Settings 43 Exiting Setup 44 Advanced Options 45 Product Information 45 Advanced BIOS Features 46 Advanced Chipset Features 47 Integrated Peripherals 48 Power Management Setup 49 PC Health Status 50 Frequency Control 51 Chapter 3 Machine Disassembly and Replacement 52 Disassembly Procedure Flowchart 53 Opening the Housin...

Page 6: ...agram 81 Appendix A Model Definition and Configuration 87 Veriton 7200 87 Main Features 88 Appendix B Test Compatible Components 90 Microsoft Windows XP Personal Professional Beta Test 91 Microsoft Windows ME EN TW Environment Test 92 Microsoft Windows 2000 Professional Environment Test 93 Microsoft NT 4 0 Workstation Environment Test Driver Verify 94 Microsoft Windows 98SE Environment Test Driver...

Page 7: ...VII Table of Contents ...

Page 8: ...Overview The Veriton 7200 supports Intel Pentium IV Willamette 478 Northwood Flip Chip Pin Grid Array 2 processor FC PGA2 based Micro ATX IBM PC AT compatible system with PCI AGP bus System Specifications Chapter 1 ...

Page 9: ... Support Software shutdown for Windows 95 98 ME 2000 XP Hardware monitor function On board DC DC converter VRM 9 2 spec Multimedia 128 bit graphics accelerator installed in the AGP Pro card slot Cathode ray tube CRT support Liquid crystal display LCD support optional An additional AGP card 1 5V slot supports 1X 2X and 4X 3 D quality audio system via onboard audio controller Audio in Line in Audio ...

Page 10: ...gradeable memory and hard disk Human centric design and ergonomics Mini tower form factor Separate computer stand and rubber stands for quick and easy positioning Space saver solution Accessible I O ports Smooth and stylish design Low emission and low radiation ...

Page 11: ...l Icon Color Description 1 CD ROM DVD ROM tray 2 Stop Eject Button 3 Skip Forward Button 4 Hard disk drive activity light emitting diode LED 5 LAN activity LED 6 Power LED 7 Power switch 8 CD ROM DVD ROM LED 9 Volume Control Tuner 10 CD ROM DVD ROM Headphone Earphone port 11 5 25 inch drive bays ...

Page 12: ...Chapter 1 5 12 3 5 inch floppy disk drive 13 Floppy drive LED 14 Floppy drive eject button 15 Speaker out Line out port 16 Pink Microphone in port front 17 Black USB ports Label Icon Color Description ...

Page 13: ...00 Label Icon Color Description 1 Power Switch 2 Voltage Selector Switch some 3 Power cord socket 4 White Network port 5 Burgundy Parallel printer port 6 Gold Game MIDI port 7 CRT LCD monitor port 8 Power supply 9 Green PS 2 mouse port ...

Page 14: ...talled into the system Connect the monitor to the VGA port instead 10 Purple PS 2 keyboard port 111 Black USB ports 12 Teal or Turquoise Serial port 13 Lime Audio out Line out jack 14 Light blue Audio in Line in jack 15 Pink Microphone in port rear 16 Expansion slots Label Icon Color Description ...

Page 15: ... MB S 33MHz 66MHz Rear Front 66MHz 1GB S 266MB S 133MHz 1064MB S 100MHz 100MHz 3 2GB S with 400 MHz FSB 100MHz 100MHz 478 PinSocket Processor NorthwoodProcessor MCH Brookdale 845 VRM 9 2 3DIMM Modules AGP 4x Slot 1 5V ICH2 82801BA PCI CONN 1 PCI CONN 2 PCI CONN 3 LAN 82562ET Kinnereth PCI CNTRL PCI CNTRL Firmware Hub AMC 97 AD1885 or ALC201 UltraDMA 33 66 100 DATA DATA DATA CTRL CTRL CTRL Clock PC...

Page 16: ...Chapter 1 9 Main Board Layout ...

Page 17: ... Stick Connector FN2 3 pin fan CPU connector CN7 IDE 2 connector FN3 3 pin fan SYS connector CN8 IDE 1 connector PCI1 PCI slot 1 CN9 Game MIDI upper line out left line in middle and mic in right connectors PCI2 PCI slot 2 CN10 Power connector 12V PCI3 PCI slot 3 CN14 CD in connector U5 CPU socket CN15 FDD connector U12 Intel 845 socket CN16 Intrusion connector U16 SMSC chipset CN17 HDD LED connect...

Page 18: ...end keys Consist of three buttons Email launches the email application that came bun dled with your system Web browser launches the browser application that came bundled with your system Suspend Resume puts the system to sleep when pressed To wake up the system press it again 3 Multimedia keys Allow you to do the following Play Pause button press to start playing the audio track or video file Pres...

Page 19: ...d the screen They serve the same function as the arrow keys on the numeric pad when the Num Lock is toggled off 8 Application key Opens the applications context menu same function as clicking the right button of the mouse 9 Windows logo key Start button Combinations with this key perform special functions such as Windows Tab Activates the next Taskbar button Windows E Explore My Computer Windows F...

Page 20: ...ification BIOS code programmer Award BIOS version V6 0 BIOS ROM type Intel FWH e g SST49LF002A BIOS ROM size 2MB Support protocol PCI 2 1 APM1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANSI ATA 3 0 PnP 1a Bootable CD ROM 1 0 ATAPI Boot from CD ROM feature Yes Support to LS 120 drive No Support to BIOS boot block feature Yes BIOS Hotkey List Hotkey Function Description CTRL ALT ESC Enter BIOS Setup Uti...

Page 21: ... can install memory modules in any combination as long as they match the Memory Combination specifications Memory Combinations DIMM 1 DIMM 2 DIMM 3 TOTAL X Y Z 3GB 64M 0M 0M 64M 128M 0M 0M 128M 256M 0M 0M 256M 64M 64M 0M 128M 128M 128M 0M 256M 256M 256M 0M 512M 64M 64M 64M 192M 128M 128M 128M 384M 256M 256M 256M 768M Cache Memory Item Specification First Level Cache Configurations Cache function c...

Page 22: ... UART mode interface for wavetable synthesizers and MIDI devices Integrated dual game port Meets PC 97 PC98 and WHQL specifications Music synthesizer Yes Sampling rate 44 1 KHz MPU 401 UART support Yes Microphone jack Supported On audio I O board connects via CN6 Headphone jack Supported On audio I O board connects via CN6 Package QFP64 IDE Interface Item Specification IDE controller Embedded in I...

Page 23: ...t IRQ via BIOS Setup IRQ5 IRQ7 Serial Port Item Specification Serial port controller Embedded in SMSC LPC 47M192 Serial port controller resident bus LPC Number of serial port 2 Serial ports location COM1 COM 2 16550 UART support Yes Connector type 10 pin connector Optional serial port I O address via BIOS Setup 3F8h 2F8h 3E8h 2E8h Optional serial port IRQ via BIOS Setup 4 3 Modem Item Specificatio...

Page 24: ... Post Memory PCI Development BIOS 0F0000 0FFFFF 64KBytes System BIOS Memory 100000 UPPER LIMIT Main Memory UPPER LIMIT 4GBytes PCI Memory Onboard Device ID IRQ Map Device AD IDSEL Route Reg Mask Intel 845 MCH AD11 00h P2P AD30 13h Func 0 ICH2 LPC AD31 14h Func 1 ICH2 IDE AD31 14h Func 2 ICH2 USB AD31 14h 68h FFh Func 3 ICH2 SMBUS AD31 14h Func 5 ICH2 AC97 Audio AD31 14h 61h FFh PCI Slot 1 AD16 05h...

Page 25: ...rt 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configuration Data Register Parallel Printer Port 1 IRQ Assignment Map IRQx System Devices Add On Card Devices IRQ0 Timer N Notes IRQ1 Keyboard N IRQ2 Cascade Interrupt Control N IRQ3 Serial Alternate Reserved IRQ4 Serial Primary Reserve...

Page 26: ...I Keyboard controller Built in Intel 82801BA ICH II RTC Built in Intel 82801BA ICH II Environmental Requirements Item Specifications Temperature Operating 10 to 45 C Non operating 10 to 60 C Non operating 20 to 60 C Storage package Humidity Operating 20 to 80 RH non condensing Non operating 20 to 80 RH non condensing Unpacked Non operating 20 to 80 RH non condensing Storage package Vibration Opera...

Page 27: ... Depends on local configuration Switching Power Supply 200W A 1 Inpute frequency Normal Frequency Frequency Variation Range 50Hz 47Hz to 53Hz 60Hz 57Hz to 63Hz A 2 Input voltage Nominal Voltage Variation Range 100 120 VRMS 90 132 VRMS 200 240 VRMS 180 264 VRMS A 3 Input current Input Current Measuring Range 4A 90 132 VRMS 3A 180 264 VRMS Output Requirements Regulation Current Rating Max 5V 5 8A 12...

Page 28: ...ync signals to control the VESA DPMS monitor Resume recovery time 7 10 sec Suspend Mode Independent power management timer 2 120 minutes time step 10 minutes or pushing external switch button CPU goes into SMM CPU asserts STPCLK and goes into the Stop Grant State LED on the panel turns amber color Hard disk drive goes into SLEEP mode for ATA standard interface Disable H sync and V sync signals to ...

Page 29: ...uration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Before you run Setup make sure that you have saved all open files The system reboots immediately after you exit Setup System Utilities Chap...

Page 30: ...enu tells you how to move within a screen and from one screen to another To select an option move the highlight bar by pressing w w w w y y y y z z z z or x x x x then press e e e e To change a parameter setting press or until the desired setting is found or press e e e e to pop out the screen with available items for selection Press to return to the main menu If you are already in the main menu p...

Page 31: ...menu Parameter Description Product Name Displays the model name of your system System S N Displays your system s serial number Main Board ID Displays the main board s identification number Main Board S N Displays your main board s serial number System BIOS Version Specifies the main version of your BIOS utility SMBIOS version The System Management Interface SM BIOS allows you to check your system ...

Page 32: ...always automatically detected IDE Device Model Number None IDE Primary Slave Lets you configure the hard disk drive connected to the slave port of IDE channel 1 To enter the IDE Primary Slave setup press e e e e The IDE CD ROM is always automatically detected IDE Device Model Number None IDE Secondary Master Lets you configure the hard disk drive connected to the master port of IDE channel 2 To en...

Page 33: ...Memory Refers to the portion of memory that is available to standard DOS programs DOS systems have an address space of 1 MB but the top 384 KB called high memory is reserved for system use This leaves 640 KB of conventional memory Everything above 1 MB is either extended or expanded memory Extended Memory Memory above and beyond the standard 1 MB megabyte of base memory that DOS supports Extended ...

Page 34: ...Press Enter IDE Primary Master Displays the device type Auto None Manual Access Mode Selects the HDD access mode Auto Large LBA CHS Capacity Shows the size of your hard disk in MB xxxxx MB Cylinder Shows your hard disk s number of cylinders 0 to 65535 Head Shows your hard disk s number of heads 0 to 255 Precomp Selects the Precomp number for old HDD parking 0 to 65535 Landing Zone Selects the Land...

Page 35: ...e if the system logo displays when the system boots up Enabled Disabled Configuration Table Displays preboot system configuration table when enabled Disabled Enabled Hard Disk Boot Priority Select Hard Disk Boot Device Priority Press Enter Show Hard Disk Model First Boot Device This parameter allows you to specify the system boot up search sequence CD ROM Floppy LS120 Hard Disk ZIP100 LAN on board...

Page 36: ... option select Password Setting from the main menu don t type anything and just press e e e e The System option limits access to both the System boot and BIOS setup A prompt asking you to enter your password appears on the screen every time you boot the system Setup System Parameter Description Options ...

Page 37: ...ggested settings Parameter Description Options Memory Hole at 15M 16M This option lets you reserve system memory area for special ISA cards The chipset accesses code data of these areas from the ISA bus directly Normally these areas are reserved for memory mapped I O cards Disabled Enabled AGP Aperture Size MB This item lets you determine the effective size of the AGP Graphic Aperture 64 4 8 16 32...

Page 38: ...ecifies the data transfer rate of the HDD For example mode 0 data transfer rate is 3 3 MB s mode 1 is 5 2 MB s mode 2 is 8 3 MB s mode 3 is 11 1 MB s and mode 4 is 16 6 MB s If your hard disk performance becomes unstable you may manually try the slower mode Caution It is recommended that you connect the first IDE device of each channel to the endmost connector of the IDE cable Auto Mode 1 Mode 2 M...

Page 39: ...sabled Onboard FDC Controller Setting this parameter to Enabled allows you to connect your floppy disk drives to the onboard floppy disk connector instead of a separate controller card Change the setting to Disabled if you want to use a separate controller card Enabled Disabled Onboard Serial Port 1 This item allows you to assign an address and interrupt for the board serial port 3F8 IRQ4 Auto 2F8...

Page 40: ...33 Chapter 2 Midi Port Address Selects the Midi Port Address 330 300 Disabled Midi Port IRQ Selects the Midi Port IRQ 10 5 Parameter Description Options ...

Page 41: ...orks only in APM mode IMPORTANT If an ACPI aware operating system such as Windows 98 or Windows 2000 is installed in ACPI mode the operating system will use the ACPI interfaces Then the settings in Power Management page is non effective The following screen shows the Power Management parameters and their default settings ...

Page 42: ... 4 sec during power On the system will go into Suspend mode If the switch is pressed longer than 4 sec the system will be turned Off The other setting is Instant Off where the soft power switch is only used to control On and Off there is no need to press 4 sec and there is no Suspend Delay 4 sec Instant Off Wake Up by PCI Card Function Enabled in ACPI and APM Mode Use PCI PME Wake Up system PCI mu...

Page 43: ...Chapter 2 36 Power Management Mode Table Mode Doze Standby Suspend HDD Power Down Max Saving 1 hour 1 hour 1 hour 15 min Min Saving 1 min 1 min 1 min 1 min ...

Page 44: ...lows you to individually assign the IRQs and DMAs to the ISA and PCI devices Set this to Auto to enable the auto configuration function Auto ESCD Manual IRQ Resources IRQ 3 COM2 IRQ 4 COM1 IRQ 5 Network Sound or Others IRQ 7 Printer or Others IRQ 9 Video or Others IRQ 10 SCSI or Others IRQ 11 SCSI or Others IRQ 12 PS 2 Mouse IRQ 14 IDE1 IRQ15 IDE2 If your ISA card is not PnP compatible and require...

Page 45: ...r a color data storage of each VGA card installed in the system The snooping process lets the CPR send a signal to all the VGA cards so that they can update their individual RAMDACs The signal goes through the cards continuously until all RAMDAC data has been updated This allows the display of multiple images on the screen NOTE Some VGA cards have required settings for this feature Check your VGA ...

Page 46: ...equency Control The following table describes the parameters found in this menu Parameter Description Processor Indicates the type of processor installed in your computer Processor Speed Indicates the processor speed ...

Page 47: ...characters When you type the characters they appear as asterisks on the password screen box 2 After typing the password press e e e e 3 At the next prompt re type your password and press e e e e again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e e e e when prompted to enter the password The screen displays ...

Page 48: ...n the password screen box 2 After typing the password press e e e e 3 At the next prompt re type your password and press e e e e again to confirm the new password After the password entry the screen automatically reverts to the main screen To disable the password press e e e e when prompted to enter the password The screen displays a message confirming that the password has been disabled ...

Page 49: ... Open the system housing Take off battery and short it 3 Place on RTC battery reboot the system and enter setup menu to load default setting Clear CMO Follow these steps to bypass the password 1 Reset CMOS by adjusting JP7 to 1 2 2 Reboot the system 3 Adjust the JP7 back to 2 3 NOTE Please refer to the followin JP3 Model Select JP3 Model Select 1 2 Veriton 2 3 Extensa JP7 Clear CMOS JP7 CMOS Check...

Page 50: ...ype hard disk type etc otherwise BIOS will keep the previous CMOS settings Selecting this option displays the following dialog box Choosing Yes enables BIOS to automatically detect the hardware changes that you have made in your system This option also allows you to restore the default settings Choosing No returns you to the main menu without loading the default settings ...

Page 51: ... appears Select Yes to exit Setup Select No to return to the main menu If you have made changes in the parameter settings you will be asked if you want to keep the changes made to the BIOS Select Yes to save your changes before you exit Setup Select No to discard all changes and exit Setup ...

Page 52: ...s parameter CAUTION Do not change any settings in the Advanced Options menu if you are not a qualified technician to avoid damaging the system Product Information Selecting Product Information from the Advanced Options menu displays the following secreen This menu lets you configure the system memory The following table describes the parameters found in this sub menu Parameter Description System B...

Page 53: ...sical drive B to logical drive A and vice versa Disabled Enabled Boot Up Flopppy Seek If the item is enabled BIOS will test floppy drives to determine whether they have 40 or 80 tracks Disabled Enabled Boot Up NumLock Status Selects power on state for NumLock On Off Gate 20 Option Fast Lets chipset control Gate A20 Normal A pin in the keyboard controller controls Gate 20 Default is fast Fast Norma...

Page 54: ...S to CAS Delay DRAM RAS Precharge DRAM Data Integrity Mode SDRAM Timing The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD The default setting by your DRAM s SPD 1 5 2 2 5 3 7 6 5 3 2 3 2 Non ECC ECCl System BIOS Cacheable E F segment shadow RAM cacheable Enabled Disabled Video BIOS Cacheable C...

Page 55: ... Modem Enabling the on die AC97 MODEM if no add on PCI MODEM device Auto Disabled UART Mode Select Selects the UART as Serial Port Normal or IRDA or ASKIR Normal IrDA ASKIR UR2 Duplex Mode Selects the speed of UR2 Duplex Mode Half Full TxD RxD Polarity Active Selects the speed of TxD RxD Polarity Active Lo Hi Lo Lo Hi Lo Hi Hi Use IR Pins Use IR Pins as IR Rx2Tx2 or RxD2 TxD2 IR Rx2Tx2 RxD2 TxD2 ...

Page 56: ...stop CPU Clock PwrOn Power On Suspend will Stop Grant PwrOn Suspend MODEM Use IRQ This item lets you set an IRQ for the modem 3 4 5 7 9 10 11 and N A Primary IDE 0 To enable or disable the detection of Primary IDE 0 HDD activities for power down state transition Disabled Enabled Primary IDE 1 To enable or disable the detection of Primary IDE 1 HDD activities for power down state transition Disable...

Page 57: ...creen The following table describes the parameters found in the sub menu Parameter Dexcription Option Shutdown Temperature CPU Temperature Ambient Temperature VCore from VID Physical VCore 3 3V 5V 12V Standby 3 3V 1 5V 1 8V Current CPU FAN1 Speed Current CPU FAN2 Speed The option items vary depending on your BIOS ...

Page 58: ...Parameter Description Option CPU Clock Ratio Core Clock Frequency to System Bus Ratio RO The option items vary depending on your BIOS Auto Detect PCI C1K Enabled Disabled Spread Spectrum This parameter let you enable or disable the spread spectrum 0 25 Disabled 0 5 0 5 0 38 CPU Host PCI Clock Front side bus frequency PCI clock Default 100 33 Mhz 105 35 Mhz 108 36 Mhz 114 38Mhz 120 40Mhz ...

Page 59: ...wing tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Hexagonal screwdriver Plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatches when putting back the components Machine Disassembly and Replacement...

Page 60: ...on on the entire disassembly sequence and instructs you on the components that need to be removed during servicing Main unit Left Panel USB Audio Board Right Panel CD ROM DVD ROM Front Panel HDD Module AGP VGA Card Modem Board Power Supply CPU Fan Sink CPU DIMM RTC Battery Main board FDD Module Intrusion Alarm Cable ...

Page 61: ... all peripherals connected to it Removing the Housing 1 Turn off the system power and unplug all cables 2 Place the system unit on a flat steady surface 3 Remove the four screws of the right panel and left panel using a screwdriver Set the screws aside you will need them when replacing the panel of the unit 4 Slide the right panel out and then gently pull it outward to detach it from the housing D...

Page 62: ...55 Chapter 3 Removing the Front Panel 1 See Removing the Housing on page 54 2 Release the 6 latches as shown below that holds the front panel and then remove it from the housing ...

Page 63: ... Board 1 See Removing the Housing on page 54 2 See Removing the Front Panel on page 55 3 Disconnect the audio cable and the USB cable from the audio board 4 Remove the two screws that hold the audio board then remove it from the housing ...

Page 64: ...on page 55 3 Remove the four screws holding the CD ROM drive 4 Disconnect the power connector CD ROM drive cable and audio cable then remove the CD ROM drive from the housing Removing the Floppy Disk Drive Follow these steps to remove the diskette drive 1 See Removing the Housing on page 54 Remove the left panel only 2 Remove the four screws holding the diskette drive ...

Page 65: ...d Disk Drive Module Follow these steps to remove the hard disk drive 1 See Removing the Housing on page 54 Remove the left panel only 2 Remove the four screws that hold the hard disk drive to the disk frame Set the screws aside 3 Detach the power and disk drive cables from the hard disk drive then detach the disk drive from the drive frame ...

Page 66: ...ull out the AGP card to remove it from the AGP slot Removing the Modem Card 1 See Removing the Housing on page 54 Remove the left panel only 2 Remove the screw on the bracket of the modem card Set the screw aside you will need it when reinserting the modem card 3 Gently pull out the modem card to remove it from the PCI slot NOTE When you turn on the system BIOS automatically detects and assigns re...

Page 67: ...in board and then remove the main board from the housing Removing the Power Supply 1 See Removing the Housing on page 54 Remove the left panel only 2 Disconnect the power supply power connector from the main board 3 Remove the four screws holding the power supply and then remove the power supply from the housing Removing the Intrusion Alarm 1 See Removing the Housing on page 54 Remove the left pan...

Page 68: ...ssor 1 See Removing the Housing on page 54 Remove the left panel only 2 Detach the fan heatsink cable connector 3 Remove the fan heatsink from the processor 4 Pull the socket lever up to release the processor pins from the socket holes 5 Pull out the processor from the socket ...

Page 69: ...ing on page 54 Remove the left panel only 2 Press the latches on both sides of the DIMM socket outward to release the DIMM 3 Then gently lift the DIMM out to remove it Removing the RTC Battery 1 See Removing the Housing on page 54 Remove the left panel only 2 Put the housing to lying position with the open area facing upward 3 Release the latch to release the RTC battery ...

Page 70: ...63 Chapter 3 ...

Page 71: ...Chapter 4 64 This chapter provides troubleshooting information for the Veriton 7200 Power On Self Test POST Index of Error Message Index of Error Symptoms Undetermined Problems Chapter 4 Troubleshooting ...

Page 72: ...terface controller Onboard parallel interface controller Embedded hard disk interface and one diskette drive interface Keyboard and auxiliary device controllers I O ports Two RS232 serial ports One parallel port One PS 2 compatible mouse port OnePS 2 compatible keyboard port NOTE When Post executes a task it uses a series of preset numbers called check points to be latched at port 80h indicating t...

Page 73: ...propriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status and then check for override 13h Reserved 14h Program chipset default values into chipset Chipset default values are MODBINable by OEM customers 15h Reserved 16h Initial Early_Init_Onboard_Generator sw...

Page 74: ... buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium class CPU 3 Program early chipset according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 5 Invoke video BIOS 2Ah Reserved 2Bh Reserved 2Ch Reserved 2Dh 1 Initialize multi language 2 Put information on screen display including Award title CPU type CPU speed 2Eh...

Page 75: ...served 50h Initialize USB 51h Reserved 52h Test all memory clear all extended memory to 0 53h Reserved 54h Reserved 55h Display number of processors multi processor platform 56h Reserved 57h 1 Display PnP logo 2 Early ISA PnP initialization Assign CSN to every ISA PnP device 58h Reserved 59h Initialize the combined Trend Anti Virus code 5Ah Reserved 5Bh Optional Feature Show message for entering A...

Page 76: ...E if AWDFLASH is found in floppy drive ALT F2 is pressed 74h Reserved 75h Detect install all IDE devices HDD LS120 ZIP CDROM 76h Reserved 77h Detect serial ports parallel ports 78h Reserved 79h Reserved 7Ah Detect install co processor 7Bh Reserved 7Ch Reserved 7Dh Reserved 7Eh Reserved 7Fh 1 Switch back to text mode if full screen logo is supported If errors occur report errors wait for keys If no...

Page 77: ...3h Read HDD boot sector information for Trend Anti Virus code 94h 1 Enable L2 cache 2 Program boot up speed 3 Chipset final initialization 4 Power management final initialization 5 Clear screen display summary table 6 Program K6 write allocation 7 Program P6 class write combining 95h 1 Program daylight saving 2 Update keyboard LED typematic rate 96h 1 Build MP table 2 Build update ESCD 3 Set CMOS ...

Page 78: ...all cables are properly attached Also be sure the disk is formatted as a boot device Then reboot the system Diskette Drives or Types Mismatch Error Run Setup Display Switch Is Set Incorrectly Determine which setting is correct and then either turn off the system and change the jumper or enter Setup and change the VIDEO selection Display Type Has Changed Since Last Boot Configure the system for the...

Page 79: ...ystem with the NMI enabled RAM Parity Error Checking for segment System Halted Press CTRL ALT DEL to reboot Or plug out AC and wait for 10 seconds then plug in AC again Press power button to boot the system again Floppy Disk s Fail 80 Unable to reset floppy subsystem Floppy Disk s Fail 40 Floopy Type mismatch Hard Disk s Fail 80 HDD reset failed Hard Disk s Fail 40 HDD controller diagnostics faile...

Page 80: ...ry modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS Setup and load default settings In Windows Systems check settings in Power Management Property of Control Panel 2 Reload software from Recovery CD Blinking cursor only system does not work 1 Diske...

Page 81: ... drive LED cable CD DVD ROM Drive NOTE Ensure CD DVD ROM drive is configured correctly in BIOS Setup cable jumper are set correctly and its laser beam is clean before diagnosing any CD DVD ROM drive problems CD DVD ROM drive LED doesn t come on but works normally 1 CD DVD ROM drive CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Softwar...

Page 82: ...ftware program invokes but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature works normally 1 Ensure the modem voice in cable from modem adapter card to main board Video and Monitor Video memory test failed Video adapter failed 1 Remove all non factory installed cards 2 Load default settings if screen is readable 3 Main board Display ...

Page 83: ...ower switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Power Switch 4 sec in BIOS Setup of Power Management is not set to Instant off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the power cab...

Page 84: ...u have isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External de...

Page 85: ...Chapter 5 78 Jumpers and Connectors Refer to the following figure for the location of the jumpers and connectors on the main board Main board Jumper and Connector Information Chapter 5 ...

Page 86: ... Stick Connector DIMM3 Memory slot 3 CN7 IDE 2 connector FN1 3 pin fan SYS connector CN8 IDE 1 connector FN2 3 pin fan CPU connector CN9 Game MIDI upper line out left line in middle and mic in right connectors FN3 3 pin fan SYS connector CN10 Power connector 12V PCI1 PCI slot 1 CN14 CD in connector PCI2 PCI slot 2 CN15 FDD connector PCI3 PCI slot 3 CN16 Intrusion connector U5 CPU socket CN17 HDD L...

Page 87: ...Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or ...

Page 88: ...81 Chapter 6 Veriton 7200 Exploded Diagram ...

Page 89: ...256A047P ACER V H Cables NS IDE CABLE 40PIN 3C 150 300MM C A 40P 3C 150 300MM IDE H61 NS FDD CABLE 34PIN 2C 350MM C A 34P 2C 350MM FDD M19A FU NS HDD CABLE 40PIN 3C 150 300MM ATA66 C A 40P 3C 150 300MM ATA66 H61 NS CDROM AUDIO CABLE 4PIN 2C 520MM W A 4P 2C AUDIO 520MM H61 NS AUDIO CABLE 6 5 PIN W A 6 5P 380MM IRDA TIFA ...

Page 90: ...SB CABLE 10PIN 262MM C A USB 10P 260MM H61 NS LED Cable MODULE W HOLDER ASSY HLD LX45 Main Board NS MAINBOARD S81M S81M MB Boards NS USB AUDIO BOARD S58M USB AUDIO BOARD Power Supply 3 POWER SUPPLY 200W DELTA DPS 200BP 112B SPS 200W DELTA DPS 200BP 112B Picture No Partname Description ...

Page 91: ...VER CVR L SECC T 8 H80 1 6 LOWER CASE ASSY L CASE W USB HOLE H80 1 3 FDD Bracket FRAME FDD 3 5 SECC T 6 LX45 NS EMPTY COVER CVR EMPTY 525 CHA ABS 002 H80 Screws NS SCREW PACK ASSEMBLY SCREW PACK 1 18 SCREW SCRW TAP HEX ZINC M3 5 5 1 9 SCREW SCRW TAP HEX ZINC 6 32 4 16 12 SCREW STAND SCREW CU MT85 NS SCREW SCRW TAP HEX ZINC M3 5 5 Picture No Partname Description ...

Page 92: ...0 SCREW SCRW MACH FLAT M3 0 5P 8L NI NS SCREW SCRW TAP HEX ZINC M3 5 5 NS SCREW SCRW TAP HEX ZINC 6 32 4 16 Miscellaneous parts NS NAME PLATE NAME PLATE 50 9 5MM H80 7200 NS POWER BUTTON SPRING SPRING PWR KNOB LX45 NS POWER BUTTON PWR KNOB D708 H80 VERITON Picture No Partname Description ...

Page 93: ...Chapter 6 86 ...

Page 94: ...olution With INTEL chipsets Brookdale MCH and ICH2 S81M provides the processor interface DRAM interface AGP interface and HUB interface The CPU interface supports the INTEL Pentium 4 processor subset of the Extended Mode of Scalable Bus Protocol INTEL Brookdale is optimized for the INTEL Pentium 4 processor and INTEL Northwood processor It supports a single channel of PC133 SDRAM The MCH contains ...

Page 95: ...ate support ACPI compliance BIOS ATA compliance hard disk power saving feature support Ultra DMA 100 66 33 on board PCI master enhanced local bus IDE PIO mode 4 Multiword DMA Mode 4 Ultra DMA 33 66 100 on board serial ports 2 high speed NS16C550 compatible UARTs with 16 byte FIFOs on board parallel Port SPP EPP and ECP IEEE 1284 compliant on board FDD interface 1 2MB 1 44MB 2 88MB 3 mode FDD PS 2 ...

Page 96: ...Appendix A 89 ...

Page 97: ... Microsoft Windows 98SE Environment Driver Verify Microsoft NT4 0 Workstation Environment Driver Verify Novell Netware 4 2 5 1 Environment and Linux Red Hat Environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Veriton 7200 Compatibility Test Report released by ...

Page 98: ...e Wheel Logitech S48A S61 Logitec 930541 000 S59P Logitec Wheel USB Mouse Keyboard Darfon USB Keyboard VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound MPEG Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3COM 3C905C TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Devices HP De...

Page 99: ...04 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound MPEG Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3Com 3C905CX TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Joystick Game Pad Microsoft SideWinder Precision Pro USB Primax RAPTOR 3D USB Gamestick DEXXA USB Joystick ...

Page 100: ...n 12x 0X 32 Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV Sound Adapter Onboard AD 1885 Diamond Monster Sound M80 PCI Card Creative Sound Blaster PCI 64 LAN Adapter On Die LAN 3Com 3C905CX TXM Fax Modem Adapter Ambit 56K HCF Askey V 90 56K D F HCF USB Devices HP Desk Jet 895C U...

Page 101: ...asonic JU256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TX...

Page 102: ...nic JU256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Page 103: ...256A046P HDD Seagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Page 104: ...eagate U6 20G 5400rpm Seagate U6 40G 5400rpm IBM Ericson 40G 7200rpm CD ROW DVD ROM CD RW AOpen 52X Pioneer 16X AOpen 12x 0X 32 Modem Ambit 56K HCF Askey V 90 56K D F HCF Mouse Wheel Logitech S48A S61 Logitec 930541 000 S59P Keyboard Darfon US 104 Keys VGA Adapter Leadtek Winfast 3D M64 B6 Leadtek Winfast 2MX32LP ATI Radeo VE 32M CRT TV LAN Adapter On Die LAN 3Com 3C905CX TXM ...

Page 105: ... updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin The service repair section provides you with downloadable information on Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem f...

Page 106: ...99 Appendix C ...

Page 107: ...ion 79 controllers 19 audio 15 serial port 16 CPU removing 61 CPU upgrade removing 61 Current 20 D Device Standby Mode 21 Disk Drives 25 IDE primary channel master 25 IDE primary channel slave 25 IDE secondary channel master 25 IDE secondary channel slave 25 Diskette Drive removing 57 Drive 58 DRQ Assignment Map 19 E ECP 16 Environmental Requirements 19 EPP 16 Expansion slot 7 F features 2 88 conn...

Page 108: ...ort Information 98 Overview 1 87 P Parallel Port 16 Parallel printer port 6 Password bypassing 42 setting 40 PCI INTx 17 PCI Slot IRQ 17 ports left panel 6 POST 65 Power button 4 Power LED 4 Power Management 20 34 Power On Self Test POST 65 Processor 61 removing 61 Product Information 24 DMI BIOS version 24 main board ID 24 product name 24 system BIOS version 24 system serial number 24 PS 2 keyboa...

Page 109: ...emory 60 System Specifications 1 87 design 3 Features 2 88 System Utilities 22 Disk Drives 25 Exiting Setup 44 Load Default Settings 43 Power Management 34 Product Information 24 System Security 40 T Temperature 19 Test Compatible Components 90 Troubleshooting 64 U UART 16 Undetermined Problems 77 USB Port 16 USB ports 7 V Veriton 87 Vibration 19 Voltage 20 Voltage selector switch 7 W Weight 20 Wi...

Page 110: ...103 Index ...

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