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Chapter 4
73
Modem
Modem ring cannot wake the system up from suspend
mode.
1. Ensure that the
Modem Ring Indicator
in BIOS Setup
or
Power Management
is set to
Enabled
.
2. If a PCI modem card is used, reinsert the modem card into
the PCI slot firmly or replace the modem card.
3. If an ISA modem card is used, ensure that the modem ring-
in cable from the modem card to the main board is
connected properly.
4. In Window 98, ensure that the telephone application is
configured correctly for your modem and set to receive
messages and/or faxes.
Data/fax modem software program invokes but cannot
receive/send data/faxes.
1. Ensure that the modem card is inserted into the slot
properly.
Fax/voice modem software program invokes but has no
sound output. (Data files are received normally; voice
from modem cannot be produced, but system sound
feature works normally.)
1. Some modem adapters require a modem voice-in cable
that connects to the main board. If so, check whether it is
connected properly.
2.
Check the speaker power, connections and cables.
3. Turn up the sound volume.
Video display
Video memory test failed.
Video card test failed.
1. Make sure that the inserted VGA card does not conflict with the
onboard VGA controller (if your system has a VGA controller).
2. Make sure that the VGA card is inserted properly in the system (if
your system has a VGA card).
3. Make sure that the VGA function setting in the BIOS setup utility is
correct.
4. Replace the video card.
5. Replace the main board.
Display problem:
- Incorrect colors
No high intensity
Missing, broken, or incorrect characters
Blank monitor (dark)
Blank monitor (bright
Distorted image
Unreadable monitor
Other monitor problems
1. Ensure that the monitor is properly connected.
2. Check the monitor signal connections and cables.
3. Replace the monitor.
4. Video adapter card.
5. Replace the main board.
Display changing colors.
1. Monitor signal cables and connections.
2. Monitor.
3. Replace the main board.
Parallel ports
NOTE: Execute “Load BIOS Default Settings” in BIOS Setup to confirm the port’s presence before diagnosing any
parallel port problems.
Parallel port test failed.
Parallel port loop-back test failed.
1. Make sure that the parallel port you test is properly set in
BIOS Setup.
2. Make sure that the internal cable from the parallel port to the main
board is properly connected (if applicable).
3.
Make sure that the parallel port you test
is the same one that
you tested in the diagnostic program.
4. Replace the loop-back (if applicable).
5. Replace the main board.
Printing failed.
1. Ensure that the printer driver is properly installed. Refer to
the printer service manual.
2. Check the printer cable and connections.
3. Replace the printer.
4. Replace the main board.
Printer problems.
1. Refer to the service manual for the printer.
Error Symptom
Action/FRU
Summary of Contents for Veriton 3000
Page 51: ...46 Chapter 2 ...
Page 52: ...20 Chapter 1 ...
Page 78: ...46 Chapter 2 ...
Page 96: ...64 Chapter 3 ...
Page 110: ...78 Chapter 4 ...
Page 116: ...84 Chapter 6 ...
Page 126: ...94 Chapter 6 ...
Page 128: ...96 Appendix A ...
Page 136: ...104 Appendix C ...