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Important!
This feature occupies 15 GB in a hidden partition on your
hard disk.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty (ITW) that gives you
security and peace of mind when traveling. Our worldwide network of service
centers are there to give you a helping hand.
An ITW passport comes with your computer. This passport contains all you need to
know about the ITW program. A list of available, authorized service centers is in this
handy booklet. Read this passport thoroughly.
Always have your ITW passport on hand, especially when you travel, to receive the
benefits from our support centers. Place your proof-of-purchase in the flap located
inside the front cover of the ITW passport.
If the country you are traveling in does not have an Acer-authorized ITW service
site, you can still get in contact with our offices worldwide. Please visit
www.acer.com
.
Before you call
Please have the following information available when you call Acer for online
service, and please be at your computer when you call. With your support, we can
reduce the amount of time a call takes and help solve your problems efficiently. If
there are error messages or beeps reported by your computer, write them down as
they appear on the screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name: ______________________________________________
Address: ____________________________________________
Telephone number: ___________________________________
Machine and model type: ______________________________
Serial number: _______________________________________
Date of purchase: ____________________________________