Acer PREDATOR 15 G9-591 User Manual Download

Page: 77 / 90

Frequently asked questions - 77

If you still encounter problems after going through the
corrective measures, please contact your dealer or an
authorized service center for assistance.

Hard disk 0
extended type
error

Contact your dealer or an authorized
service center.

I/O parity error

Contact your dealer or an authorized
service center.

Keyboard error or
no keyboard
connected

Contact your dealer or an authorized
service center.

Keyboard
interface error

Contact your dealer or an authorized
service center.

Memory size
mismatch

Press <

> (during POST) to enter the

BIOS utility, then press

Exit

in the BIOS

utility to reboot.

Error messages

Corrective action

Summary of Contents for PREDATOR 15 G9-591

Page 1: ...1 Predator 15 User s Manual...

Page 2: ...bsite www acer com byoc start Model number ___________________________________________ Serial number ___________________________________________ Date of purchase ______________________________________...

Page 3: ...hotkey 37 Create a new profile 38 Record a macro 39 Adjust the keyboard backlight 41 PredatorSense settings 42 Securing your computer 43 Using a computer security lock 43 Using passwords 43 Entering p...

Page 4: ...ndows updates 74 Where can I get more information 75 Troubleshooting 76 Troubleshooting tips 76 Error messages 76 Internet and online security 78 First steps on the net 78 Protecting your computer 78...

Page 5: ...a recovery expansion options and troubleshooting There are two ways to download the User s Manual You must first be connected to the internet 1 Open Acer Care Center from the desktop and select My Sys...

Page 6: ...y or select the Windows Start button select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care...

Page 7: ...hen unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using...

Page 8: ...ow you around your new Predator computer Screen view Icon Item Description 1 Webcam Web camera for video communication A light next to the webcam indicates that the webcam is active 2 Microphones Inte...

Page 9: ...ng Fully charged The light shows red when plugged in Power indicator Indicates the computer s power status Hard drive indicator Indicates when the computer s hard drive is active 2 Programmable keys K...

Page 10: ...Windows key on and off To turn both the touchpad and Windows key on again you need to press this button The Fn F7 hotkey does not work for the Windows key 7 Power button Turns the computer on and off...

Page 11: ...e eject button Ejects the optical disk from the drive 8 Emergency eject hole Ejects the optical drive tray when the computer is turned off Carefully insert a straightened paper clip to eject the optic...

Page 12: ...interface 6 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 7 Kensington lock slot Connects to a Kensington compatible computer security lock Wrap the computer security lock cabl...

Page 13: ...penings 2 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 3 Main drive compartment Houses the computer s main storage...

Page 14: ...Optical drive cooling module fan lock Locks the optical drive or cooling fan module in position Turn the computer off before swapping between the optical drive and fan 5 Subwoofer Delivers enhanced b...

Page 15: ...in the hotkey combination Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the keypad is in numeric mode The keys func...

Page 16: ...off Fn F9 Keyboard backlight Turns the keyboard backlight on and off Fn F12 Scr Lk Turns the scroll lock feature on or off Fn Brightness up Increases the screen brightness Fn Brightness down Decreases...

Page 17: ...escription Windows key Pressed alone it returns to the Start screen or to return to the last open app It can also be used with other keys for special functions please check Windows Help Application ke...

Page 18: ...Lightly tap the touchpad with your finger to perform a click which will select or start an item Quickly repeat the tap to perform a double tap or double click Drag Press and hold the left side of the...

Page 19: ...e in from right Toggle the charms Swipe in from left Switch to the previous app Two finger slide Swiftly scroll through web pages documents and playlists by placing two fingers on the touchpad and mov...

Page 20: ...efault backup Creating a factory default backup 1 Backup allows you to quickly and easily back up your operating system installed apps and data From Start type Note Acer Care Center is only available...

Page 21: ...e list of apps 2 Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Backup system files to the recovery drive is selected and c...

Page 22: ...rocess until it completes 8 After creating the recovery backup you can choose to delete the recovery information on your computer If you delete this information you can only use the USB recovery backu...

Page 23: ...p tab and click Get started for Backup wireless and LAN drivers Choose a folder to save your drivers and select OK Restoring your computer Recovery Management allows you to quickly and easily restore...

Page 24: ...s Click Reset to continue 6 You will be shown the reset progress on the screen The screen will turn off during the reset process 7 The screen will turn back on when it is installing Windows Your PC wi...

Page 25: ...factory default This process will reinstall your operating system and remove all of your personal files apps and settings 4 Select Just remove my files if you are keeping your computer This will be qu...

Page 26: ...turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it completes 9 When your PC has completed the reset process Windows w...

Page 27: ...g Bluetooth The Bluetooth adapter must be enabled on both devices For your computer this may be an external switch a software setting or a separate Bluetooth dongle plugged into the computer s USB por...

Page 28: ...1 Press the Windows key or select the Windows Start button Settings Devices Bluetooth and click the toggle under Bluetooth to enable disable it 2 Your computer will automatically start searching for d...

Page 29: ...and corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to settings to enter the Bluetooth settings Note Some devices using...

Page 30: ...nstall a small box a router or modem that will allow you to connect to the internet Connecting to a wireless network Connecting to a wireless LAN A wireless LAN or WLAN is a wireless local area networ...

Page 31: ...e follow the steps below 1 Ensure you have a wireless router access point and current internet connection through the ISP of your choice Make a note of the wireless network s name and password if nece...

Page 32: ...32 Connecting to the Internet 4 Select Network internet 5 You will see a list of available wireless networks Select the one you wish to use...

Page 33: ...ct a wireless network select Connect 7 If required enter the network s password Connecting with a cable Built in network feature Plug one end of a network cable into the network port on your computer...

Page 34: ...ular network If your computer has a SIM slot you can connect to the internet using a cellular phone network To do this you must have a compatible SIM card and a data contract with your cellular provid...

Page 35: ...fferent modes to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emiss...

Page 36: ...em to specific profiles and or programmable keys You can also use PredatorSense to turn the keyboard backlight on or off for specific zones The PredatorSense main screen The main screen gives you a on...

Page 37: ...se 37 Assign an action to a hotkey Click Edit to launch the Profile management page open the Key assignment tab Click Edit next to the preferred hotkey and select an action for that hotkey to perform...

Page 38: ...Key assignment tab Click the icon beneath the Hotkey profiles list to add a new profile The new profile will be named Profile Double click the name to enter a new name for the profile Click the arrow...

Page 39: ...or the physical P key will assume when that group is active Record a macro Click Edit to launch the Profile management page open the Macro tab Click the Menu bar to show a list of available macros the...

Page 40: ...atorSense You will be asked to enter a name for the new macro Click OK then click Start recording The macro recorder will record your keystrokes When you have finished click Stop recording to save the...

Page 41: ...t The keyboard backlight is divided into four zones which you can turn on or off independently Click Edit to launch the Profile management page open the Lighting tab Click the slider under each zone t...

Page 42: ...for your Predator system You can force the system to always use discrete graphics use the fan at full speed or disable sticky keys The Multimedia Mode Settings buttons at the bottom of the screen aut...

Page 43: ...urn the key to secure the lock Some keyless models are also available Using passwords Passwords protect your computer from unauthorized access Setting these passwords creates several different levels...

Page 44: ...ess Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer If you enter the password i...

Page 45: ...yed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the left of the screen Setting passwords To set a password on bo...

Page 46: ...wer Disable Fast startup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If...

Page 47: ...Power management 47 5 Select Change settings that are currently unavailable 6 Scroll down and disable Turn on fast startup 7 Select Save changes...

Page 48: ...r failure Charging the battery Plug the AC adapter into the computer and connect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a con...

Page 49: ...e Frequent use the more you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery lif...

Page 50: ...rse of action depends on your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted a...

Page 51: ...eyboard pointing device printer external monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer Moving around When you are just moving within s...

Page 52: ...AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press the...

Page 53: ...h you leave the computer in the trunk of the car to avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temper...

Page 54: ...Prepare the computer as if you were taking it home Make sure that the battery in the computer is charged Airport security may require you to turn on your computer when carrying it into the gate area W...

Page 55: ...riate for your destination s Additional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Travelers Warranty pass...

Page 56: ...e with the local AC voltage Do not use converter kits sold for appliances to power the computer If you are using the modem check if the modem and connector are compatible with the telecommunications s...

Page 57: ...port If you find you need to use any force to insert the card try reorientating the card slightly 3 Push the card until it clicks into place A few millimetres of the card will extend from beyond the...

Page 58: ...on Show hidden icons arrow in the Notification Area next to the clock 2 Click on the Safely Remove Hardware icon 3 Click on Eject SD Card or the name of the device 4 Wait until a Safe to Remove Hardwa...

Page 59: ...nd plug it into a properly grounded wall outlet 4 Follow any setup instructions in the monitor s user s guide 5 Turn on power to the monitor then the computer 6 Make sure that the current resolution a...

Page 60: ...ging in an external microphone disables the built in microphone Note Some computers have a single combo port that allows you to use single pin headsets with a built in microphone These headsets are mo...

Page 61: ...hones or other devices through a USB port Some USB 3 0 ports support charging devices when the computer is in Hibernate Note Two USB standards are currently available on Acer computers USB 2 0 High sp...

Page 62: ...ces to a single USB port Important When removing a USB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using...

Page 63: ...nd power on USB C devices The Type C port is reversable connectors may be inserted with either side up Displays Up to two 4K displays with can be connected to a single Thunderbolt 3 port If an adapter...

Page 64: ...SB storage device you should right click on the USB icon in the Windows task bar and select Eject device to tell the operating system to stop using the device before removing it Failure to do this may...

Page 65: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 66: ...he AC adapter is properly plugged into the computer and to the power outlet If it is lit check the following Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do yo...

Page 67: ...are connected to the headphone jack on the computer the internal speakers automatically turn off I want to eject the optical drive tray without turning on the power There is a mechanical eject hole o...

Page 68: ...rnational Travelers Warranty ITW Your computer is backed by an International Travelers Warranty ITW that gives you security and peace of mind when traveling An ITW passport came with your computer and...

Page 69: ...cer com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of...

Page 70: ...select the Windows Start button and select All apps to show a list of installed apps on the computer How do I turn off my computer Press the Windows key or select the Windows Start button and select...

Page 71: ...do I set up the lock screen slideshow 1 Press the Windows key or select the Windows Start button and select Settings Personalization 2 Under Background select Slideshow 3 Select Add a folder and open...

Page 72: ...our cursor to the lower left hand corner of the screen and type Control Panel in the text box to display the results select Control Panel Adjust screen resolution Alternatively you can also right clic...

Page 73: ...f you re in All apps and you want to make an app appear on Start right click an app and select Pin to Start How do I remove a tile from Start Right click a tile to select it and select Unpin from Star...

Page 74: ...use to communicate with friends and sign in to your favorite websites When you sign in to your PC with a Microsoft account you ll connect your PC to the people files and devices you care about Do I n...

Page 75: ...Frequently asked questions 75 Where can I get more information For more information please visit the following pages Windows 10 information go acer com windows tutorial Support FAQs support acer com...

Page 76: ...rror messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the e...

Page 77: ...dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center...

Page 78: ...owledge and communication tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should resea...

Page 79: ...navailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable internet connection As the connection is always on it is generally charged...

Page 80: ...res Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection What are benefits of a wireless network Mobility Wireless LAN systems allow you an...

Page 81: ...em router with the subscription to their services Read carefully the documentation supplied with your Access point router for detailed setup instructions Network cable RJ45 A network cable also called...

Page 82: ...he Internet Explorer tile or the icon located on the desktop and take your internet experience to a new level Acer website To get you started why not visit our website www acer com Acer is dedicated t...

Page 83: ...worms or spam can infect your computer in various ways using up resources or clogging up a network What is spyware Spyware refers to generally unwanted programs that are downloaded onto your computer...

Page 84: ...computer is monitored programs that attempt to receive information without your permission are detected and the firewall will display an alert You can then decide if you will allow the connection if t...

Page 85: ...h security software Several types of security software are necessary for basic online security Security software essentials include firewall and antivirus programs A firewall is usually your computer...

Page 86: ...e easily guessed is the first step toward keeping passwords secure and out of the wrong hands Strong passwords have eight characters or more and use a combination of letters numbers and symbols e g Av...

Page 87: ...less you specifically asked for the email to be sent to you If you get an email asking you to click on a link to perform an action such as resetting your password and you didn t ask to reset your pass...

Page 88: ...he old saying there s no such thing as a free lunch still rings true today Supposedly free software such as screen savers or smileys secret investment tricks sure to make you untold fortunes and conte...

Page 89: ...y tools Windows provides a variety of protection applications Windows Updates If you have an active internet connection Windows can check for important updates for your computer and install them autom...

Page 90: ...r the region code DVDs are available for 6 regions Region code Country or region 1 USA Canada 2 Europe Middle East South Africa Japan 3 Southeast Asia Taiwan South Korea 4 Latin America Australia New...

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