Acer One 522 Service Manual Download Page 54

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Hardware Specifications and Configurations

System IO Address Map

I/O address (hex)

System function (shipping configuration)

000 - 00F

DMA controller

000 - CF7

PCI bus

010 - 01F

Motherboard resources

020 - 021

Interrupt controller

02E - 02F

Motherboard resources

040 - 043

System timer

060 - 060

Standard PS/2 Keyboard

061 - 061

System speaker

062 - 062

Microsoft ACPI-Compliant Embedded Controller

064 - 064

Standard PS/2 Keyboard

066 - 066

Microsoft ACPI-Compliant Embedded Controller

070 - 071

System CMOS/real time clock

072 - 073

Motherboard resources

080 - 080

Motherboard resources

081 - 08F

DMA controller

092 - 092

Motherboard resources

0A0 - 0A1

Programmable interrupt controller

0B0 - 0B1

Motherboard resources

0C0 - 0DF

DMA controller

0F0 - 0FE

Numeric data processor

3B0 - 3BB

AMD Radeon HD 6250 Graphics

3C0 - 3DF

AMD Radeon HD 6250 Graphics

400 - 4CF

Motherboard resources

4D0 - 4D1

Motherboard resources

4D6 - 4D6

Motherboard resources

680 - 6FF

Motherboard resources

77A - 77A

Motherboard resources

C00 - C01

Motherboard resources

C14 - C14

Motherboard resources

C50 - C52

Motherboard resources

C6C - C6C

Motherboard resources

C6F - C6F

Motherboard resources

Summary of Contents for One 522

Page 1: ...Aspire One 522 SERVICEGUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ...rocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command ...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...nty 1 8 Optional Items 1 8 Software 1 9 Notebook Tour 1 10 Top View 1 10 Closed Front View 1 12 Rear View 1 13 Left View 1 14 Right View 1 15 Base View 1 16 Touchpad Basics 1 18 Using the Keyboard 1 19 Windows Keys 1 20 Hotkeys 1 21 Using the Communication Key 1 23 System Block Diagram 1 24 Specification Tables 1 25 Computer specifications 1 25 System Board Major Chips 1 26 Processor 1 26 Processo...

Page 6: ... 35 Mini Card 1 35 3G Card 1 35 Audio Codec and Amplifier amplifier not available 1 35 Audio Interface 1 38 Wireless Module 802 11b g n 1 38 Battery 1 38 VRAM not available with this model 1 39 USB Port 1 39 HDMI Port 1 39 AC Adapter 1 39 System Power Management 1 40 Card Reader 1 41 System LED Indicator 1 42 System DMA Specification 1 43 System Interrupt Specification 1 43 System IO Address Map 1...

Page 7: ...ry Pack Installation 3 8 Dummy Card Removal 3 9 Dummy Card Installation 3 9 Keyboard Removal 3 10 Keyboard Installation 3 11 Lower Cover Door Removal 3 12 Lower Cover Door Installation 3 13 HDD Hard Disk Drive Module Removal 3 14 HDD Module Installation 3 15 DIMM Dual In line Memory Module Module Removal 3 17 DIMM Module Installation 3 17 WLAN Wireless Local Area Network Module Removal 3 18 WLAN M...

Page 8: ...e Coupled Device Module Removal 3 42 CCD Charge Coupled Device Module Installation 3 42 LCD Panel Removal 3 43 LCD Panel Installation 3 44 LCD Panel Brackets Removal 3 45 LCD Panel Brackets Installation 3 45 3G and WLAN Antenna Removal 3 46 WLAN and 3G Antenna Installation 3 46 Microphone Module Removal 3 47 Microphone Module Installation 3 47 CHAPTER 4 Troubleshooting Introduction 4 3 General Inf...

Page 9: ...very 5 5 Clearing Password Check 5 5 BIOS Recovery by Crisis Disk 5 7 CHAPTER 6 Field Replaceable Unit List Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 Upper Cover 6 7 Lower Cover 6 8 FRU List 6 9 Screw List 6 19 CHAPTER 7 Model Definition and Configuration AO522 7 3 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 AO522 8 4 CHAPTER 9 Online Support Inform...

Page 10: ...x ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...otebook Tour 1 10 Top View 1 10 Closed Front View 1 12 Rear View 1 13 Left View 1 14 Right View 1 15 Base View 1 16 Touchpad Basics 1 18 Using the Keyboard 1 19 Windows Keys 1 20 Hotkeys 1 21 Using the Communication Key 1 23 System Block Diagram 1 24 Specification Tables 1 25 Computer specifications 1 25 System Board Major Chips 1 26 Processor 1 26 Processor Specifications 1 26 CPU Fan True Value ...

Page 13: ...on 1 34 Bluetooth Interface 1 34 Bluetooth Module 1 35 Camera 1 35 Mini Card 1 35 3G Card 1 35 Audio Codec and Amplifier amplifier not available 1 35 Audio Interface 1 38 Wireless Module 802 11b g n 1 38 Battery 1 38 VRAM not available with this model 1 39 USB Port 1 39 HDMI Port 1 39 AC Adapter 1 39 System Power Management 1 40 Card Reader 1 41 System LED Indicator 1 42 System DMA Specification 1...

Page 14: ...1 4 ...

Page 15: ...ry for Windows 7 Starter for small notebook PCs Up to 2 GB of DDR3 system memory for other operating systems Display 0 10 1 HD 1280 x 720 WXGA resolution high brightness 200 nit LED backlit TFT LCD Mercury free environment friendly Storage Subsystem 0 Hard disk drive 2 5 9 5 mm 160 250 GB Multi in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO M...

Page 16: ...rotection support Privacy Control 0 BIOS user supervisor HDD passwords Kensington lock slot Optical Media Drive N A 0 Communication 0 Webcam Acer Video Conference featuring Acer Crystal Eye webcam with 1280 x 1024 resolution Acer Video Conference Manager software featuring Video Quality Enhancement VQE technology supporting 640 x 480 resolution online video calls WLAN Acer InviLink Nplify 802 11b ...

Page 17: ... 66 x 1 26 x 1 67 inches 180 g 0 39 lbs with 250 cm DC cable Battery 0 24 4 W 2200 mAh 3 cell Li ion battery pack Battery life 3 hours 48 W 4400 mAh 6 cell Li ion battery pack Battery life 6 hours I O Ports 0 Multi in 1 card reader Three USB 2 0 ports External display VGA port Headphone speaker line out jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter HDMI port with HDCP suppo...

Page 18: ...o 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Warranty 0 One year International Travelers Warranty ITW Optional Items 0 In box Protective bag 6 cell Li ion battery pack Optional 1 GB 2 GB DDR3 1066 MHz soDIMM module 6 cell Li ion battery pack 2 pin 40 W Acer MiniGo AC adapter External USB HDD External USB optical disc drive ...

Page 19: ...ty McAfee Internet Security Suite Trial MyWinLocker except China Hong Kong Gaming Oberon GameZone except US Canada China Hong Kong Korea WildTangent US Canada only Communication and ISP Acer Crystal Eye Acer Video Conference Manager Microsoft Silverlight Skype Windows Live Essentials Web links and utilities Acer Accessory Store1 Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Id...

Page 20: ... 1 Top View Table 1 1 Top View Icon Item Description 1 Microphone Internal microphone for sound recording 2 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 3 Power button Turns the computer on and off 1 9 2 3 4 5 6 7 7 8 ...

Page 21: ...dicators 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons 8 Palmrest Microphone Internal microphone for sound recording 9 Acer Crystal Eye webcam Web camera for video communication only for certain models The front panel indicators are visible even when the computer cover is closed Table 1 1 Top View Continued Icon Item Description ...

Page 22: ...ndicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode HDD indicator Indicates when the hard disk drive is active Communication indicator Indicates the status of 3G Wireless LAN communication Blue light on 3G on Wi Fi on 3G on Wi Fi off Orange light on 3G off Wi Fi on Not lit 3G off Wi Fi off 1...

Page 23: ...onfigurations 1 13 Rear View 0 Figure 1 3 Rear View Table 1 3 Rear View Icon Item Description 1 Battery bay Houses the computer s battery pack NOTE Your computer may be equipped with a different battery to the one in the picture 1 ...

Page 24: ...View Icon Item Description 1 DC in jack Connects to an AC adapter 2 External display VGA port Connects to a display device e g external monitor LCD projector 3 USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 4 HDMI port Supports high definition digital video connections 1 2 3 4 ...

Page 25: ...e card Only one card can operate at any given time 2 Headphones speaker line out jack Connects to audio line out devices e g speakers headphones Microphone jack Accepts inputs from external microphones 3 USB 2 0 port Connects to USB 2 0 devices e g USB mouse USB camera 4 Kensington lock slot Connects to a Kensington compatible computer security lock 5 Ethernet RJ 45 port Connects to an Ethernet 10...

Page 26: ...lots and cooling fan Enable the computer to stay cool even after prolonged use NOTE Do not cover or obstruct the opening of the fan 2 Battery release latch lock Releases the battery for removal 3 3G SIM card slot Accepts a 3G SIM card for 3G connectivity only for certain models 4 Battery bay Houses the computer s battery pack 1 2 3 4 5 6 ...

Page 27: ...Hardware Specifications and Configurations 1 17 5 Battery lock Locks the battery in position 6 Speaker Emits audio from your computer Table 1 6 Base View Continued Icon Item Description ...

Page 28: ...Main TouchPad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the TouchPad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOT...

Page 29: ... is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when the up or down arrow keys are pressed respectively Scroll Lock does not work with s...

Page 30: ...s F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain CTRL TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus...

Page 31: ...Keyboard Hotkeys Hot key Icon Function Description Fn F3 Communication switch Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save...

Page 32: ... to connect an external keypad Fn F11 only for certain models Fn F12 Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases audio volume Fn Volume down Decre...

Page 33: ...s wireless connectivity devices on your computer Press Fn F3 to bring up the Launch Manager window panel Figure 1 10 A red toggle indicates the device is off Click On to enable wireless Bluetooth connection Click Off to disable connection Figure 1 10 Launch Manager Dialog NOTE NOTE Communication devices may vary by model ...

Page 34: ...1 24 Hardware Specifications and Configurations System Block Diagram 0 Figure 1 11 System Block Diagram ...

Page 35: ...Max Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc N A N A Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 80 Nonoperating 5 to 80 Maximum altitude unpressurized Operating 15m 3 084m 50ft 10 000ft Nonoperating 15m 12 192m 50ft 40 000ft Shock Operating 105 g 2ms half sine Nonoperating 200 g 2ms half sine Random v...

Page 36: ...0 ATH BU12 Wireless 3rd Party WiFi 1x1 2x2 802 11BGN BG Atheros HB95 Atheros HB95BG Broadcom 4313 Reltek RTL8191SE PCMCIA N A Audio codec Conexant 20584 Card reader ENE UB6252NF A2 110 QFN 32P 3G EM770W Rev2 Item Specification CPU type AMD Brazos FT1 9W Ontario C50 1 0G 2Core CPU package BGA 413P Core Logic L2 Cache Size 1MB Chipset Hudson M1 FCH Item CPU Speed GHz Cores Threads Bus Speed FSB DMI ...

Page 37: ... shut down at 92 C CPU Temperature Fan Speed RPM SPL Spec dBA 35 4600 26 40 5300 29 45 5800 31 50 6300 34 Throttling 50 On 95 C OFF 85 C OS shut down at 100 C H W shut down at 92 C Item Specification Memory controller Built in at CPU Memory size DDRIII 1333 1G 2G DIMM socket number 1 Supports memory size per socket 1G 2G Supports maximum memory size 2G per DIMM Supports DIMM type DDRIII Supports D...

Page 38: ...z Item Specification BIOS vendor Insyde BIOS Version 1 00 BIOS ROM type MX25L1606E W25Q16BV BIOS ROM size 2 MB Features Insyde code base Flash ROM 2 MB Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 DMI utility for BIOS serial number configurable asset tag Support PXE Support WinFlash Wake on LAN from S3 Wake on LAN from S...

Page 39: ...tor Embedded LDO regulator with PNP transistor embedded Requires only a single input power supply 3 3V On chip egulators provide all the other required voltages Supports 25MHz external shared clock source Loop back modes for diagnostics 256 byte memory using eFuse embedded on chip Small footprint 40 pin QFN 5x5 mm package with dramatically improved thermal and electrical characteristics over LQFP ...

Page 40: ...do not require BIOS integration to perform the full wake to sleep to wake cycle Intelligently reduces power based upon cable length detected Green Ethernet feature support Supports Energy Star 5 0 PCIE Features PCI Express base 1 1 compliant Supports single one lane PCIE connection Memory and configuration transaction Interrupt messaging PCIE baseline and advanced error reporting Supports max payl...

Page 41: ...Vendor Model Name HTS545016B9A 300 MK1665GSX ST9160314AS HTS545025B9A 300 MK2565GSX ST9250315AS WD2500BPVT 22ZEST0 HTS545032B9A 300 WD3200BPVT 22ZEST0 HTS543232A7A 384 WD1600BPVT 22ZEST0 Capacity GB 160GB 250GB 320GB 160GB Bytes per sector 512 512 512 512 512 512 4096 512 4096 512 4096 Data heads 2 1 2 2 2 2 1 3 2 2 1 Drive Format Disks 1 1 1 2 2 2 1 2 1 1 1 Spindle speed RPM 5400 Performance Spec...

Page 42: ...bytes s 845Mbytes s 108Mbytes s 994Mbits s 108Mbytes s DC Power Requirements Voltage tolerance 5V Item Specification Vendor Model name Performance Specification Transfer rate KB sec Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Items Specifications Vendor Model name Performance Specification Transfer rate KB sec Buffer Memory Interface Applicable ...

Page 43: ... 0 008 Typical White Luminance cd m2 also called Brightness 200 cd m2 Contrast Ratio 300min 400 typ Response Time Optical Rise Time Fall Time msec 16 ms 25 ms typ max Typical Power Consumption watt 2 46 W Weight without inverter 170 max Physical Size mm 245 5 mm x 147mm x 3 6 max 9 67 x 5 79 x 0 14 Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper ...

Page 44: ...16 9 X X X X X 1366x768 60Hz 16 9 X X X X X Item Specification VGA Chip UMA Supports No Resolution 16 bits 32 bits Intel NVIDIA ATI 800x600p 60Hz 16 9 X X X X X 1024x768p 60Hz 16 9 X X X X X 1280x600 60Hz 16 9 X X X X X 1280x720 60Hz 16 9 X X X X X 1280x768 60Hz 16 9 X X X X X 1360x768 60Hz 16 9 X X X X X 1366x768 60Hz 16 9 X X X X X Item Specifications Chipset Atheros BU12 Broadcomm 2070 Data thr...

Page 45: ...on Features Huawei EM770W Rev02 Item Specification Audio Controller Conexant 20584 Features 24 bit 2 pairs of independent DACs and 3 pairs of independent ADCs ProCoustic headphone driver delivers 50 mW into 32 load with no pop eliminating the need for an external amplifier and DC blocking capacitors Integrated 5 V to 3 3 V low dropout voltage regulator for improved audio performance eliminating ne...

Page 46: ...s Wake On PCBeep functionality Hardware Headphone limiter bit supports GS Mark EN50332 2 Compliant with Intel High Definition Audio Specification Rev 1 0 Supports both 1 5 V and 3 3 V signaling with the core logic chipset Retaskable ports Configure between Headphone and Line out or between Mic and Line in Independent sampling rate for DAC and ADC supports audio formats ranging from 16 bit 44 1 kHz...

Page 47: ...n patent pending Multi band Acoustic Echo Cancellation Side Noise Rejection Beam Forming SmartAudio GUI optional advanced audio control Digital Parametric SmartEQ with Dynamic Range Compression DRC Enhances the sound quality on low cost speakers Night Mode 3D Expander Third party Logo software support Andrea Creative Labs Dolby Fortemedia MaxxAudio Sonic FocusTM SRS Supports 32 bit 64 bit Windows ...

Page 48: ...set Broadcomm94313 Atheros AR9285 FOXCONN Data throughput TX 150Mbps RX 150Mbps TX 65Mbps for 20Mhz channel and 150Mbps for 40Mhz channel RX 65Mbps for 20Mhz channel and 150Mbps for 40Mhz channel Protocol 802 11b 802 11g 802 11n 802 11b 802 11g 802 11n Interface PCI E PCI E Chipset Atheros Ar9285 FOXCONN Atheros Ar9285 Liteon Data throughput TX 150Mbps RX 150Mbps TX 150Mbps RX 150Mbps Protocol 802...

Page 49: ...l USB 2 0 Protocol OHCI Number of USB port s 3 Location Two at the left side and one at right side Output Current 1 0A for each connector Item Specification Compliance level v1 4 Data throughput 3 4 Gbit s Number of HDMI port s 1 Location JHDMI on left side Item Specification Input rating 40W Maximum input AC current 1 2A Max at 100Vac input voltage Inrush current No damage at 240Vac Efficiency Re...

Page 50: ... system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states anddata onto the disc prior to power off the wh...

Page 51: ...erial Bus Mass Storage Class Bulk Only Transport Specification Revision 1 0 Support both High Speed 480 Mbps and Full Speed 12 Mbps Data Transfer Embedded High Speed Full Speed Transceiver Clock source 12MHz crystal Secure Digital MultiMedia Card Interface Compliant with SD Memory Card Specification Version 2 0 Compliant with MultiMedia Card Specification Version 4 2 Support High Speed SD 4 bit Da...

Page 52: ... HDD SSD Card reader is running or accessing to data Wireless state Dual color Blue Orange 3G only Blue either BT is on or off 3G WiFi Blue either BT is on or off WiFi only Orange either BT is on or off Both off N A either BT is on or off WiMax is the same as WiFi behavior BT has no LED So above behavior is unchanged no matter BT is on or off Power button backlight Blue color Power on Blue Power o...

Page 53: ...imer IRQ1 Standard PS 2 Keyboard IRQ8 High precision event timer IRQ12 XXXX PS2 Port TouchPad IRQ13 Numeric data processor IRQ81 IRQ190 Microsoft ACPI compliant system IRQ16 High Definition Audio Controller PCI standard PCI to PCI bridge IRQ17 Standard Enhanced PCI to USB Host Controller IRQ18 Atheros AR8152 8158 PCI E Fast Ethernet Controller NDIS 6 20 Standard OpenHCD USB Host Controller IRQ19 X...

Page 54: ...ontroller 070 071 System CMOS real time clock 072 073 Motherboard resources 080 080 Motherboard resources 081 08F DMA controller 092 092 Motherboard resources 0A0 0A1 Programmable interrupt controller 0B0 0B1 Motherboard resources 0C0 0DF DMA controller 0F0 0FE Numeric data processor 3B0 3BB AMD Radeon HD 6250 Graphics 3C0 3DF AMD Radeon HD 6250 Graphics 400 4CF Motherboard resources 4D0 4D1 Mothe...

Page 55: ...st Ethernet Controller NDIS 6 20 2000 2FFF PCI standard PCI to PCI bridge 3000 3FFF PCI standard PCI to PCI bridge 4000 40FF AMD Radeon HD 6250 Graphics 4100 410F Standard AHCI 1 0 Serial ATA Controller 4100 410F Standard AHCI 1 0 Serial ATA Controller 4100 410F Standard AHCI 1 0 Serial ATA Controller 4100 410F Standard AHCI 1 0 Serial ATA Controller 4100 410F Standard AHCI 1 0 Serial ATA Controll...

Page 56: ...1 46 Hardware Specifications and Configurations ...

Page 57: ...CHAPTER 2 System Utilities ...

Page 58: ... 2 14 BIOS Flash Utilities 2 15 DOS Flash Utility 2 16 WinFlash Utility 2 18 HDD BIOS Password Utilities 2 19 Removing HDD Passwords 2 19 Clearing BIOS Passwords 2 21 Cleaning BIOS Passwords 2 23 Miscellaneous Tools 2 24 Using Boot Sequence Selector 2 24 Using DMITools 2 24 Updating MAC Address and SSID SVID Utility 2 26 ...

Page 59: ...set the parameter to Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default ...

Page 60: ... and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system System BIOS Version System BIOS version CPU Type CPU Speed AMD C 50 Processor 1000 MHz HDD Model Name Hitachi HTS545016B9A300 HDD Seri...

Page 61: ... version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 62: ...ear Total Memory Total memory available N A Video Memory Available memory for video N A Quiet Boot Shows OEM original equipment manufacturer screen during system boot instead of traditional POST screen Option Enabled or Disabled Network Boot Option to boot system from LAN local area network Option Enabled or Disabled System Time 23 51 34 System Date 11 12 2010 Total Memory 1024 MB Video Memory 256...

Page 63: ...ot menu during POST Option Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 64: ...lear or Set HDD0 Password Is HDD0 password setting Clear or Set SATA Port0 Disk Status SATA Port0 Disk Status setting Clear or Set Set Supervisor Password Option to set supervisor password N A Set User Password Option to set user password N A Set HDD0 Password Option to set HDD0 password N A Supervisor Password Is Clear User Password Is Clear HDD Password Is Clear Set Supervisor Password Set User ...

Page 65: ...nge an existing password refer to Changing a Password Figure 2 4 Setting a Password Set Supervisor Password 2 Type a new password in the Enter NewPassword field and press Enter IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Retype password in the Confirm NewPassword field and press Enter 4 If new password and confirm new password strings match the Setup Notice d...

Page 66: ... the Setup Warning dialog is shown Figure 2 6 Figure 2 6 Setting a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to set a new password again repeat steps 1 through 3 Removing a Password 0 Perform the following 1 Use the and keys to highlight Set Supervisor Password and press Enter The S...

Page 67: ...or Password 2 Type current password in Enter CurrentPassword field and press Enter 3 Type new password in Enter NewPassword field and press Enter 4 Retype new password in Confirm NewPassword field and press Enter 5 If new password and confirm new password strings match The Setup Notice dialog is shown Figure 2 9 If it is not shown go to step 6 Figure 2 9 Changing a Password Setup Notice a Press En...

Page 68: ...to change the password again repeat steps 1 through 4 7 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 11 Figure 2 11 Changing a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to change the password again repeat steps 1 through 4 ...

Page 69: ... drive in the module bay Use and keys to select a device and press F5 or F6 to change the value Figure 2 12 BIOS Boot Boot priority order 1 Network Boot Atheros Boot Agent 2 USB FFD 3 HDD0 Item Specific Help Use or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu 3 5 Hitachi HTS545016B9A300 4 USB HDD 5 USB CDROM 6 ATAPI CDROM ...

Page 70: ...it BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Default Load default values for all setup items Discard Changes Load previous values of all setup items Save Changes Save setup item changes to system Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Item Specific Help...

Page 71: ...available create one before BIOS Flash utility is used See NOTE NOTE Do not install memory related drivers XMS EMS DPMI when BIOS Flash is used NOTE NOTE Use AC adaptor power supply when running BIOS Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run BIOS Flash update 1 Prepare a bootable USB HDD 2 Copy Flash utilities ...

Page 72: ...ority Order 4 Copy BIOS BAT to USB HDD 5 Insert USB HDD and reboot computer 6 Execute BIOS BAT to update BIOS Figure 2 15 BIOS flash process begins as shown in Figure 2 16 Figure 2 15 Executing BIOS BAT Boot priority order 1 IDE0 ST960821A 2 IDE 1 MATSHITADVD 3 USB FDD Item Specific Help Use or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to esca...

Page 73: ... is complete when the message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 18 Plug in the AC power to continue Figure 2 18 AC Power Warning Aspire One 522 Aspire One 522 V0 04 V0 04 1 4e ...

Page 74: ... Utilities WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen is shown Figure 2 19 Figure 2 19 InsydeFlash ...

Page 75: ...ides details about removing an HDD password from the BIOS If the HDD password is incorrectly entered three times an error is generated Figure 2 20 Figure 2 20 Password Error Status To reset the HDD password perform the following 1 Press Enter to continue The Select Item dialog is shown Figure 2 21 Figure 2 21 Select Item 2 Use the and keys to highlight Enter Unlock Password and press Enter The Ent...

Page 76: ... UnlockHD exe Figure 2 23 to create a password unlock code Use the format UnlockHD key code with the code noted in the Figure 2 22 Example UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD Password 41499389 Figure 2 23 Unlock Password 5 On original device enter password Figure 2 23 in Enter Unlock Password dialog Figure 2 22 ...

Page 77: ... set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove HDD AC adapter and Battery 2 Remove power from system 3 Disconnect RTC Battery 4 Locate the RTC_RST point A Figure 2 24 Figure 2 24 CMOS Jumper Overview A ...

Page 78: ... adapter 7 Press Power button until BIOS POST is finished 8 Remove conductivity tool from RCT_RST point 9 Restart the system and press F2 to enter BIOS Utility Setup menu 10 If no password prompt is shown BIOS password is cleared 11 If password prompt is shown repeat steps 1 through 9 Table 5 5 CMOS Jumper Item Description CLRP1 Clear CMOS Jumper A ...

Page 79: ...ter clnpwd exe 2 Press 1 or 2 to clean the desired password as shown in Figure 2 26 Figure 2 26 Clean BIOS Password 3 The on screen message shows function success or failure D Clnpwd clnpwd Acer Clean Password Utility V1 00 Press 1 or 2 to clean any password shown as below 1 User Password 2 Supervisor Password Clean User Password Successful ...

Page 80: ...IOS information to EEPROM Used in the DMI pool for hardware management When the BIOS shows Verifying DMI pool data it is checking that the table correlates with the hardware before sending it to the operating system Windows etc To update the DMI Pool perform the following 1 Boot to DOS 2 At the prompt enter dmitools with one of the following arguments r Read dmi information from memory wm Write Ma...

Page 81: ...Type1 Offset05h Aspire One 522 Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 Offset08h xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx 2 Write Product Name to EEPROM Input 0 dmitools wp Aspire One 522 3 Write Serial Number to EEPROM Input 0 dmitools ws 01234567890123456789 4 Write UUID to EEPROM Create UUID from Aspire One 522 Series Service Guide Input 0 dmitools wu 5 Write Asset Tag ...

Page 82: ...the DOS prompt enter memcfg p mac_id ini to write to eeprom Figure 2 29 Updating MAC Address and SSID SVID 6 Reboot computer when process has completed Current_MAC_address 00 04 F0 11 11 1A SubSystem_ID 05 43 10 25 C MEMCFG memcfg p mac_id ini EEPROM OTP R W Utility 1 0 0 37 Sep 24 2010 Searching for supported Ethernet adapter Bus number 6 Device number 0 Slot number 0 PCI Ids Vendor 1969 Device 2...

Page 83: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 84: ...3 18 WLAN Module Installation 3 18 3G Module Removal 3 19 3G Module Installation 3 19 Upper Cover Removal 3 20 Upper Cover Installation 3 22 Touchpad Board Removal 3 23 Touchpad Board Installation 3 24 Function Board Removal 3 25 Function Board Installation 3 26 Bluetooth Module Removal 3 27 Bluetooth Module Installation 3 27 RTC Battery Removal 3 28 RTC Battery Installation 3 28 Mainboard Removal...

Page 85: ...dule Installation 3 42 LCD Panel Removal 3 43 LCD Panel Installation 3 44 LCD Panel Brackets Removal 3 45 LCD Panel Brackets Installation 3 45 3G and WLAN Antenna Removal 3 46 WLAN and 3G Antenna Installation 3 46 Microphone Module Removal 3 47 Microphone Module Installation 3 47 ...

Page 86: ...3 4 ...

Page 87: ...ct color or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be performed prior to performing maintenance Recommended Equipment 0 The following tools are required to perform maintenan...

Page 88: ...n what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow Battery Dummy Card Keyboard Lower Cover Door DIMM Module Upper Cover WLAN HDD Module 3G Module Touchpad Board Bluetooth Module Function Board Mainboard Thermal Module DC IN Cable Speaker Module LCD Module LCD Bezel LCD Panel LCD Panel Brackets 3G WLAN Antennas Microphone Module RTC Battery CCD Module ...

Page 89: ...oval and install sequence Observe the order of the sequence to avoid damage to any of the hardware components Perform the following prior to performing any maintenance procedures 1 Remove power A from the system and peripherals 2 Remove all cables from system Figure 3 2 AC Adapter 3 Place system on a stable work surface A ...

Page 90: ...ck position 3 Push and hold battery release latch B to release position 4 Pull battery pack C from lower cover Figure 3 3 Lower Cover Overview with Battery IMPORTANT Follow local regulations for battery C Figure 3 3 disposal Battery Pack Installation 0 1 Hold latch B in release position and install battery C Figure 3 3 2 Lock battery lock unlock latch A A B C ...

Page 91: ...3 9 Dummy Card Removal 0 1 Push dummy card A in to release it from spring latch Figure 3 4 2 Remove dummy card A Figure 3 4 Dummy Card Dummy Card Installation 0 1 Insert dummy card A Figure 3 4 2 Push card until spring latch locks A ...

Page 92: ...bove keys F4 F8 and F12 Figure 3 5 Figure 3 5 Upper Cover Overview with Keyboard CAUTION Keyboard FPC Flexible Printed Circuit can be damaged if removed while mainboard connector is locked Do not remove keyboard from computer 2 Place thumb beside power button A and push while lifting top edge of keyboard B from upper cover A B ...

Page 93: ...yboard FPC 4 Disconnect keyboard FPC A from mainboard connector B 5 Remove keyboard from upper cover Keyboard Installation 0 1 Place keyboard on upper cover Figure 3 6 2 Connect keyboard FPC A to mainboard connector B 3 Flip keyboard over Figure 3 5 4 Align and secure three 3 latches above keys F4 F8 and F12 5 Install battery pack A B ...

Page 94: ...Door Removal 0 Prerequisite Battery Pack Removal 1 Remove four 4 screws A lower cover Figure 3 7 Figure 3 7 Upper Cover without Keyboard 2 Use a tool to push through opening B to separate door from lower cover 3 Remove door from lower cover A A A A B ...

Page 95: ...3 Lower Cover Door Installation 0 1 Insert door flanges Figure 3 8 into slots on lower cover Figure 3 8 Lower Cover Door 2 Secure door to lower cover with four 4 screws A Figure 3 7 3 Install battery pack ID Size Quantity Image A M2x7 4 ...

Page 96: ...n lower cover Figure 3 9 Figure 3 9 Lower Cover Overview with Base Door Removed 2 Remove three 3 screws B from lower cover Figure 3 10 Figure 3 10 HDD Module in Lower Cover 3 Using mylar tab F disconnect module from mainboard connector G 4 Lift module out of module bay 5 Remove four 4 screws H from module Figure 3 11 A B C D E F E E G ...

Page 97: ...e 6 Remove HDD module from carrier Figure 3 12 HDD Carrier without Module HDD Module Installation 0 1 Install module in carrier Figure 3 11 2 Install and secure four 4 screws H to module 3 Place module into bay Figure 3 10 4 Connect module to mainboard connector G H H H H ...

Page 98: ...3 16 Machine Maintenance Procedures 5 Install and secure three 3 screws E to lower cover 6 Install lower cover door ID Size Quantity Image E M2x3 t 0 04 3 H M3x3 Ni 4 ...

Page 99: ...al 1 Locate module D on lower cover Figure 3 9 2 Push module clips A outwards Figure 3 13 Figure 3 13 DIMM Modules 3 Pull module out of mainboard connector B DIMM Module Installation 0 1 Connect module to mainboard connector B Figure 3 13 2 Push down on module until clips A lock in place 3 Install lower cover door A A B ...

Page 100: ...enna Cables NOTE NOTE Main black antenna connector is close to ODD module Auxiliary white antenna connector is close to battery bay 3 Remove screw C from mainboard 4 Remove module from mainboard connector F WLAN Module Installation 0 1 Connect module to mainboard connector F Figure 3 14 2 Install and secure screw C to mainboard 3 Connect main D and auxiliary E antenna cables to WLAN module connect...

Page 101: ...tenna connector is close to HDD module Auxiliary blue antenna connector is close to front edge of computer 3 Remove screw D from mainboard 4 Remove module from mainboard connector G 3G Module Installation 0 1 Insert module into mainboard connector D Figure 3 15 2 Install and secure screw D to mainboard 3 Connect main E and auxiliary F antenna cables on 3G module 4 Install and secure screw D to mai...

Page 102: ...or Removal 1 Remove seven 7 screws A from upper cover Figure 3 16 Figure 3 16 Lower Cover Screws 2 Remove four 4 screws B from mainboard Figure 3 17 Figure 3 17 Upper Cover Screws NOTE NOTE Do not remove EMI Electromagnetic Interference strip C from upper cover W A A A A A A A B B B B C ...

Page 103: ... 18 Figure 3 18 Right Side of Battery Bay 4 Repeat step three for latch on left side of battery bay 5 Lift top edge of upper cover while pushing down on edge of lower cover to unlock remaining latches Figure 3 19 Figure 3 19 Upper Cover without Screws 6 Remove upper cover from lower cover C ...

Page 104: ...e upper cover latches on lower cover Figure 3 19 2 Install and secure four 4 screws B to mainboard Figure 3 17 3 Turn computer over to show lower cover 4 Install and secure seven 7 screws A to upper cover Figure 3 16 5 Install lower cover door ID Size Quantity Image A M2x5 7 B M2x7 4 ...

Page 105: ...pad board A board FFC B to touchpad module connector C and board FFC D to mainboard connector on upper cover Figure 3 20 Figure 3 20 Upper Cover with Touchpad Board and FFC 2 Disconnect board FFC B from touchpad module connector C 3 Remove board FFC D from adhesive strip on touchpad module 4 Remove two 2 screws E from board 5 Remove board A from upper cover A C B D E E ...

Page 106: ... upper cover guide pins F Figure 3 21 Figure 3 21 Touchpad Board with Screws 2 Install and secure two 2 screws E to board Figure 3 20 3 Install board FFC D to adhesive strip on touchpad module 4 Connect board FFC B to touchpad module connector C 5 Install upper cover ID Size Quantity Image E M2x3 t 0 04 2 F F ...

Page 107: ...achine Maintenance Procedures 3 25 Function Board Removal 0 Prerequisite Upper Cover Removal 1 Locate function board A on lower cover Figure 3 22 Figure 3 22 Lower Cover Overview with Mainboard D A B C E ...

Page 108: ...E 3 Disconnect board FFC B from mainboard connector C 4 Remove screw D from mainboard 5 Remove board from lower cover Function Board Installation 0 1 Install board on lower cover Figure 3 23 2 Install and secure screw D to mainboard 3 Connect board FFC B to mainboard connector C 4 Install tape covering board FFC B and mainboard connector C Figure 3 23 5 Install upper cover ID Size Quantity Image D...

Page 109: ... connector C Figure 3 24 Figure 3 24 Bluetooth Module with Cable 3 Lift module from adhesive strip on upper cover 4 Disconnect module cable D from module connector E Bluetooth Module Installation 0 1 Connect module cable D to module connector E Figure 3 24 2 Install and secure module to adhesive strip on upper cover 3 Connect module cable D to mainboard connector C 4 Install upper cover E D C ...

Page 110: ...2 2 Break solder connection B from battery to mainboard Figure 3 25 Figure 3 25 RTC Battery 3 Remove battery from mainboard IMPORTANT Follow local regulations for battery Figure 3 25 disposal RTC Battery Installation 0 1 Install RTC battery A on mainboard Figure 3 25 2 Solder connection B from battery to mainboard 3 Install upper cover B ...

Page 111: ...nnect DC IN cable E from mainboard connector F Figure 3 26 Figure 3 26 DC IN Cable and Mainboard Connector 3 Disconnect LVDS cable G from mainboard connector H Figure 3 27 Figure 3 27 LVDS Cable and Mainboard Connector 4 Disconnect speaker cable J from mainboard connector K Figure 3 28 Figure 3 28 Speaker Cable and Mainboard Connector E F G H J K ...

Page 112: ...d connector M Figure 3 29 Figure 3 29 Microphone Cable and Mainboard Connector 6 Remove two 2 screws N from lower cover Figure 3 30 Figure 3 30 Mainboard Screws 7 Hold lower cover P while lifting the mainboard at bridge section Q Figure 3 31 Figure 3 31 Mainboard Bridge L M N N P Q ...

Page 113: ...NOTE NOTE Connectors on left side of mainboard i e USB etc are set in lower cover slots Do not force mainboard when trying to install it 2 Lower right side of mainboard until edge is flush with lower cover Figure 3 31 3 Install and secure two 2 screws N to lower cover Figure 3 30 4 Connect microphone cable L to mainboard connector M Figure 3 29 5 Connect speaker cable J to mainboard connector K Fi...

Page 114: ...erequisite Mainboard Removal 1 Locate thermal module A on mainboard Figure 3 33 Figure 3 33 Thermal Module on Mainboard 2 Disconnect module cable C from mainboard connector 3 Remove three 3 screws B from mainboard 4 Remove thermal module A from mainboard B B A B C ...

Page 115: ...et Motor 7762 The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal grease to center of CPU NOTE NOTE Force used during installation of thermal module is sufficient to spread grease over CPU top Figure 3 34 Therma...

Page 116: ...ce Procedures 4 Install and secure three 3 screws B in numerical order from one 1 to three 3 to mainboard Figure 3 33 5 Connect module cable C to mainboard connector 6 Install mainboard ID Size Quantity Image B M2x3 t 0 04 3 ...

Page 117: ...Mainboard Removal 1 Locate cable and jack A on lower cover Figure 3 35 Figure 3 35 DC IN Cable and Jack on Lower Cover 2 Remove cable and jack from lower cover DC IN Cable Installation 0 1 Install and secure cable and jack A on lower cover Figure 3 35 2 Install mainboard A ...

Page 118: ... 36 Figure 3 36 Lower Cover with Speaker Module 3 Remove module cable from lower cover guides G 4 Remove module and cable from lower cover Speaker Module Installation 0 1 Install module and cable to lower cover Figure 3 36 2 Secure module cable to guides on lower cover G 3 Install and secure two 2 screws to lower cover 4 Install mainboard ID Size Quantity Image B M2x3 t 0 04 2 F F G ...

Page 119: ...cables on lower cover Figure 3 37 2 Remove 3G and WLAN antenna cables from lower cover guides A Figure 3 37 Lower Cover Base View with Antenna Cables 3 Flip computer over onto lower cover base Figure 3 38 Figure 3 38 Lower Cover with 3G and WLAN Antennas Cables 4 Disconnect 3G and WLAN antenna cables B from lower cover guides A B B ...

Page 120: ...ge Screws 6 Remove LCD Module from lower cover Figure 3 40 Figure 3 40 LCD Module Removal from Lower Cover CAUTION Make sure all cables are clear of device to avoid damage during removal LCD Module Installation 0 1 Install LCD module on lower cover Figure 3 40 2 Install and secure two 2 screws C to lower cover Figure 3 39 C C ...

Page 121: ...nstall 3G and WLAN antenna cables B to lower cover guides Figure 3 38 4 Flip computer over onto LCD Module cover Figure 3 37 5 Install 3G and WLAN antenna cables to lower cover guides A 6 Install mainboard ID Size Quantity Image C M2x4 Ni 2 ...

Page 122: ...gure 3 41 LCD Module Overview with Bezel 1 Remove the two 2 screw caps and two 2 screws A from the module Figure 3 41 2 Starting from the bottom center of the bezel remove bezel from LCD cover latches Move along edge until bezel is completely removed Figure 3 42 Figure 3 42 LCD Module Bezel without Screws A A B B ...

Page 123: ...h hinge wells and are not trapped by bezel 2 Secure hinge covers to LCD module cover hinge wells 3 Starting from bottom center of bezel secure bezel to LCD cover latches Move along edge until bezel is completely secured Figure 3 42 4 Install and secure two 2 screws A and mylar covers to bezel Figure 3 41 5 Install LCD Module ID Size Quantity Image C M2x4 Ni 2 ...

Page 124: ...CD Module Overview without Bezel 2 Remove module cable F from module connector G Figure 3 44 Figure 3 44 CCD Module with Cable 3 Remove module H from adhesive strip on LCD cover CCD Charge Coupled Device Module Installation 0 1 Install and secure module H to LCD module cover Figure 3 44 2 Install module cable F to module connector G 3 Install LCD Bezel A D D B C C C C E G F H ...

Page 125: ...cover 3 Lift adhesive foil tabs E covering LVDS cable 4 Remove panel from module cover 5 Turn panel over and place face down on a clean surface Figure 3 45 Figure 3 45 LCD Panel with LVDS Cable 6 Remove CCD module cable F from panel 7 Pull back transparent adhesive protector J securing LVDS cable G to panel 8 Disconnect LVDS cable G from panel connector H 9 Remove LVDS cable G from panel F J G H ...

Page 126: ...ure transparent adhesive protector J to LVDS cable G and panel 3 Install and secure CCD module cable F to panel 4 Install LCD panel to LCD module cover Figure 3 43 5 Secure adhesive foil tabs E securing LVDS cable to module cover 6 Install and secure four 4 screws C to module cover 7 Install CCD module ID Size Quantity Image C M2x3 4 ...

Page 127: ...1 Remove four 4 screws A from panel Figure 3 46 Figure 3 46 LCD Brackets Module 2 Remove brackets B from panel LCD Panel Brackets Installation 0 1 Install brackets B on panel Figure 3 46 2 Install and secure four 4 screws A to panel 3 Install LCD panel ID Size Quantity Image A M2x2 5 4 A B B A A A ...

Page 128: ...ver 4 Remove left WLAN antenna mylar E from LCD module cover 5 Repeat steps 1 to 4 for right 3G and WLAN antennas B WLAN and 3G Antenna Installation 0 1 Install left WLAN antenna mylar E to LCD module cover Figure 3 47 2 Install and secure left 3G mylar and aluminium foil C and EMI Electromagnetic interference foam D to LCD module cover 3 Install left 3G and WLAN antenna cables B in cable guides 4...

Page 129: ...8 2 Lift foil tabs C covering module cable B Figure 3 48 LCD Module Cover with Microphone Module 3 Remove module A and cable B from LCD module cover Microphone Module Installation 0 1 Install module A and module cable B on LCD module cover Figure 3 48 2 Secure foil tabs C covering module cable B to LCD module cover 3 Install LCD panel A B C C ...

Page 130: ...3 48 Machine Maintenance Procedures ...

Page 131: ...CHAPTER 4 Troubleshooting ...

Page 132: ...ard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Wireless Function Failure 4 14 3G Function Failure 4 15 Cosmetic Failure 4 16 Thermal Unit Failure 4 17 Other Functions Failure 4 18 Intermittent Problems 4 19 Undetermined Problems 4 19 Post Codes 4 20 ...

Page 133: ...n defective FRU 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information Table 4 1 Common problems Symptoms Ver...

Page 134: ...uter and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit refer to Thermal Unit Failure and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not neces...

Page 135: ...al display is selected Switching between internal and external by pressing Fn F5 Reference Product pages for specific model procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power a...

Page 136: ...ning on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced refer to Maintenance Flowchart 3 Check the display resolution is correctly configured Minimize or close all Windows If display...

Page 137: ...Troubleshooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure ...

Page 138: ...4 8 Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure ...

Page 139: ...Troubleshooting 4 9 Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure ...

Page 140: ...d Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range ...

Page 141: ...es not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earl...

Page 142: ...Devices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next F...

Page 143: ...Troubleshooting 4 13 USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure ...

Page 144: ...4 14 Troubleshooting Wireless Function Failure 0 If the WLAN fails perform the following Figure 4 9 Wireless Function Failure ...

Page 145: ...Troubleshooting 4 15 3G Function Failure 0 If there is a 3G function failure perform the following Figure 4 10 3G Function Failure ...

Page 146: ...4 16 Troubleshooting Cosmetic Failure 0 If there is cosmetic damage to the outer cover or bezel perform the following Figure 4 11 Cosmetic Failure ...

Page 147: ...Troubleshooting 4 17 Thermal Unit Failure 0 If the Thermal Unit fails perform the following Figure 4 12 Thermal Failure ...

Page 148: ...tempts to locate and resolve issues with the computer h When complete click Finish If an issue is discovered follow the on screen information to resolve the problem 1 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 2 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot...

Page 149: ...iled which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly refer to Power On Issues Perform the following procedures to isolate the failing FRU 1 Remove power from the c...

Page 150: ...ble Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 05 CPU Generic MSR initialization SEC_CPU_SPEEDCFG SEC 06 Setup CPU speed S...

Page 151: ..._GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memory test PEI_TXTPEI PEI 81 T...

Page 152: ...gacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_MTC_INIT DXE 4D MTC Initial DXE_CPU_INIT DXE 4E CPU Middle Initialization DXE_MP_CPU_INIT DXE...

Page 153: ... Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTALL BDS 14 PCI resource assign complete BDS_PCI_ENUMERATION_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initializat...

Page 154: ...ECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_READY_TO_BOOT_EVENT BDS 2E Last Chipset initial before boot to OS BDS_GO_LEGACY_BOOT BDS 2F Sta...

Page 155: ...e system configuration stage2 S3_BEFORE_RELOCATE_SMM_BASE PEI C7 Relocate SMM BASE during S3 resume S3_BEFORE_MP_INIT PEI C8 Multi processor initial during S3 resume S3_BEFORE_RESTORE_ACPI_CALLBA CK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4 7 ACPI Funct...

Page 156: ...call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4 9 InsydeH2ODDT Debugger POST Code Table Functionality Name Include PostCode h PostCode Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found U...

Page 157: ...CHAPTER 5 Jumper and Connector Locations ...

Page 158: ...5 2 Mainboard 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 BIOS Recovery by Crisis Disk 5 7 ...

Page 159: ...ED1 LED1 Connector JTP1 TP B Connector JLED1 LED B Connector JKB1 KB Connector JBT1 BT Connector JLVDS1 LVDS Connector JREAD1 Card Reader Connector JSIM1 SIM Card Connector JSPK2 Speaker Connector SW1 LED1 SW1 JLED1 LED B Conn JKB1 KB Conn JBT1 BT Conn JREAD1 Card Reader Conn JSIM1 SIM Card Conn JLVDS1 LVDS Conn JPT1 TP B Conn JMIC2 MIC Conn JSPKR2 Speaker Conn ...

Page 160: ...5 4 Jumper and Connector Locations Figure 5 2 Mainboard Bottom Table 5 2 Mainboard Bottom Item Description Item Description JMINI1 3G Connector JMINI2 WLAN Connector JMINI2 WLAN Conn JMINI1 3G Conn ...

Page 161: ...k 0 NOTE NOTE The following procedure is only for clearing BIOS Password Supervisor Password and User Password Steps for Clearing BIOS Password Check 0 If a BIOS password Supervisor Password and or User Password is set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove AC adapter 2 Locate the RTC_...

Page 162: ...Power button until BIOS POST is finished 6 Remove conductivity tool from RCT_RST point 7 Restart the system and press F2 to enter BIOS Utility Setup menu 8 If no password prompt is shown BIOS password is cleared 9 If password prompt is shown repeat steps 1 through 9 Table 5 3 CMOS Jumper Item Description CLRP1 Clear CMOS Jumper A ...

Page 163: ...BIOS Recovery Hotkey 0 To enable the BIOS Recovery process use the function hotkey Fn Esc during BIOS POST The AC adapter and battery are required to be installed during this process Steps for BIOS Recovery Using USB HDD 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program in another system with Windows 7 OS To Cre...

Page 164: ...n the same directory 3 Insert USB HDD into USB port 4 Press Fn ESC button and hold while plugging in AC power adapter 5 The Power button flashes once 6 Press Power button to initiate system CRISIS mode 7 When CRISIS is complete the system auto restarts with a workable BIOS 8 Update the latest BIOS version for this machine by the regular BIOS flashing process ...

Page 165: ...CHAPTER 6 Field Replaceable Unit List ...

Page 166: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 Upper Cover 6 7 Lower Cover 6 8 FRU List 6 9 Screw List 6 19 ...

Page 167: ...web or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to retu...

Page 168: ...ld Replaceable Unit List Exploded Diagrams 0 Main Assembly 0 Figure 6 1 Main Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description Acer Part No 1 UPPER CASE BLACK 60 SES02 001 1 2 3 4 5 ...

Page 169: ...Mainboard Aspire One 522 LF CPU C50 with 3G MB SES02 002 3 THERMAL MODULE W FAN 60 SES02 008 4 LED BOARD MOUNT W FFC CABLE 55 SES02 002 5 LOWER CASE 60 SES02 002 Table 6 1 Main Assembly Exploded Diagram Continued No Description Acer Part No ...

Page 170: ...CD Assembly Exploded Diagram No Description Acer Part No 1 LCD BEZEL 52 60 SES02 007 2 LED LCD SAMSUNG 10 1 WXGA Glare LTN101AT01 A01 LF 200nit 16ms 600 1 LK 10106 002 3 CAMERA 1 3M 57 SES02 001 4 LCD BRACKET R L 52 33 SES02 003 5 LOWER CASE 60 SES02 002 6 LCD CABLE 52 FOR W 3G 50 SFE02 003 1 2 3 6 4 5 4 ...

Page 171: ...it List 6 7 Upper Cover 0 Figure 6 3 Upper Cover Exploded Diagram Table 6 3 Upper Cover Assembly Exploded Diagram No Description Acer Part No 1 TP BUTTON BOARD MOUNT W FFC CABLE 55 SES02 001 2 UPPER CASE BLACK 60 SES02 001 1 2 ...

Page 172: ...U Field Replaceable Unit List Lower Cover 0 Figure 6 4 Lower Cover Exploded Diagram Table 6 4 Lower Cover Exploded Diagram No Description Acer Part No 1 UNILOAD DOOR 60 SES02 003 2 LOWER CASE 60 SES02 002 1 2 ...

Page 173: ... Battery SANYO AL10B Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AL10B31 BT 00603 114 BOARD FOXCONN BLUETOOTH BRM 2070 T77H114 01 BT 3 0 BH 21100 010 FOXCONN BLUETOOTH ATH BU12 BH 21100 011 TP BUTTON BOARD MOUNT W FFC CABLE 55 SES02 001 LED BOARD MOUNT W FFC CABLE 55 SES02 002 FOXCONN WIRELSS LAN ATHEROS HB95 1X1 BGN HM T77H121 01 NI 23600 068 FOXCONN WIRELSS LAN BROADCOM 4313 1X1 BGN HM T77H1...

Page 174: ...27 WH202 004 AC CLIP ARGETINA 27 WH202 005 AC CLIP CHINA 27 WH202 006 AC CLIP BRAZIL 27 WH202 007 AC CLIP S AFRICA 27 WH202 008 AC CLIP KOREA 27 WH202 009 AC CLIP AF 27 WH202 010 CASE COVER BRACKET ASSEMBLY UPPER CASE BLACK 60 SES02 001 LOWER CASE 60 SES02 002 UNILOAD DOOR 60 SES02 003 HDD BRACKET L 33 SES02 001 HDD BRACKET R 33 SES02 002 Table 6 5 FRU List Continued Category Description P N ...

Page 175: ...I100A 061 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 84KS Black Chinese Texture KB I100A 065 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 84KS Black Russian Texture KB I100A 078 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 84KS Black US International w Hebrew Texture KB I100A 087 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 84KS Black Thailand Texture KB I100A 083 Keyboard AC...

Page 176: ...e KB I100A 088 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 85KS Black Turkish Texture KB I100A 084 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 85KS Black Sweden Texture KB I100A 081 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 85KS Black FR Arabic Texture KB I100A 067 Keyboard ACER NT0T_A10B NT0T Internal 10 Standard 85KS Black Nordic Texture KB I100A 075 Keyboard ACER NT0T_A10B N...

Page 177: ...FE02 002 ANTENNA WLAN MAIN 50 SES02 003 ANTENNA WLAN AUX 50 SES02 004 LCD CABLE 52 FOR W 3G 50 SFE02 003 LCD COVER IMR 52 BLACK FOR W 3G 60 SFE02 001 LCD BEZEL 52 60 SES02 007 LCD BRACKET R L 52 33 SES02 003 CAMERA 1 3M 57 SES02 001 Table 6 5 FRU List Continued Category Description P N ...

Page 178: ... 16ms LK 10105 003 LCD ASSY LED MODULE 10 1 WXGA Glare w ANTENNA CCD BLACK 6M SES02 001 ANTENNA WLAN MAIN 50 SES02 003 ANTENNA WLAN AUX 50 SES02 004 LCD CABLE 52 FOR W O 3G 50 SES02 005 LCD COVER IMR 52 BLACK FOR W O 3G 60 SES02 004 LCD BEZEL 52 60 SES02 007 LCD BRACKET R L 52 33 SES02 003 CAMERA 1 3M 57 SES02 001 Table 6 5 FRU List Continued Category Description P N ...

Page 179: ... V0 LF 200nit 16ms LK 10105 003 LCD ASSY LED MODULE 10 1 WSVGA Glare w ANTENNA CCD 3G BLACK 6M SFE02 002 ANTENNA 3G MAIN 50 SFE02 001 ANTENNA 3G AUX 50 SFE02 002 ANTENNA WLAN MAIN 50 SES02 003 ANTENNA WLAN AUX 50 SES02 004 LCD CABLE 36 FOR W 3G 50 SFE02 004 LCD COVER IMR 36 BLACK FOR W 3G 60 SFE02 002 Table 6 5 FRU List Continued Category Description P N ...

Page 180: ...O 10 1 WSVGA Glare B101AW06 V1 LF 200nit 8ms 500 1 LK 10105 002 LCD ASSY LED MODULE 10 1 WSVGA Glare w ANTENNA CCD BLACK 6M SES02 002 ANTENNA WLAN MAIN 50 SES02 003 ANTENNA WLAN AUX 50 SES02 004 LCD CABLE 36 FOR W O 3G 50 SES02 006 LCD COVER IMR 36 BLACK FOR W O 3G 60 SES02 005 Table 6 5 FRU List Continued Category Description P N ...

Page 181: ...02 001 MEMORY Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B 035 Memory KINGSTON SO DIMM DDRIII 1333 1GB ACR128X64D3S1333C9 LF 128 8 0 065um KN 1GB07 004 Memory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB07 004 Memory UNIFOSA SO DIMM DDRIII 1333 2GB GU6C2303EP0200 LF 128 8 0 065um KN 2GB0H 010 HEATSINK THERMAL MODULE W FAN 60 SES02 00...

Page 182: ...6 18 FRU Field Replaceable Unit List SPEAKER L 23 SES02 003 MISCELLANEOUS HDD MYLAR 47 SES02 001 MIC MYLAR 47 SES02 002 LCD SCREW PAD 47 SES02 003 Table 6 5 FRU List Continued Category Description P N ...

Page 183: ...N SCREW SCREW 2 0D 2 5L K 5D ZK NL 86 SES02 001 SCREW 2D 3L K 4 5D ZK NL CR3 0 4T 86 SES02 002 SCREW 2D 3L K 4 5D ZK NL 86 SES02 003 SCREW 2D 4 0L K 4 0D NI NL 0 3T 86 SES02 004 SCREW 2D 5L K 4 6D ZK NL CR3 86 SES02 005 SCREW 2D 7L K 4 6D ZK NL CR3 86 SES02 006 SCREW 3 0D 3 0L K 4 9D NI 86 SES02 007 ...

Page 184: ...6 20 FRU Field Replaceable Unit List ...

Page 185: ...CHAPTER 7 Model Definition and Configuration ...

Page 186: ...7 2 AO522 7 3 ...

Page 187: ...522 C58kk PH LU SES08 006 AAP AO522 C58kk EM W7ST32EMSSPH1 MC UMACkk_3 1 2G 250 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_ES61 AO522 C58kk RU LU SES08 001 EMEA AO522 C58kk W7ST32RUSSRU1 MC UMACkk_3 1 2G 250 BT 6L2 2 5R CB_bg_1 3C _GEk_RU62 AO522 C58kk RU LU SES08 007 EMEA AO522 C58kk W7ST32RUSSRU1 MC UMACkk_3 1 1G 250 3L2 2 5R CB_bg_1 3C_G Ek_RU63 AO522 C58kk TH LU SES08 002 AAP AO522 C58kk EM W7ST32EMSSTH1...

Page 188: ...20 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_ES61 AO522 C5Ckk TH LU SES0C 002 AAP AO522 C5Ckk LINPUSSTH4 UMACkk_3 1 2G 320 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_ES61 AO522 C5Ckk TH LU SES0C 003 AAP AO522 C5Ckk LINPUSSTH1 UMACkk_3 1 2G 320 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_TH51 AO522 C5Ckk TH LU SES0C 004 AAP AO522 C5Ckk LINPUSSTH3 UMACkk_3 1 1G 320 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_ES61 AO522 C5Ckk TH LU SES0C 005 AA...

Page 189: ...O522 C5Dkk SNW7ST32ERSSAL1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_A111 AO522 C5Dkk DZ LU SES0D 019 EMEA AO522 C5Dkk EM SNW7ST32EMSSDZ1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ARB1 AO522 C5Dkk AT LU SES0D 050 EMEA AO522 C5Dkk SNW7ST32SSAT1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_DE62 AO522 C5Dkk Baltic LU SES0D 051 EMEA AO522 C5Dkk SNW7ST32STBC5 MC UMACkk_3 1 1G 250 6L2 2 5R CB_G...

Page 190: ...250 6L2 2 5R CB_GN_1 3C_G Ek_NL11 AO522 C5Dkk BG LU SES0D 058 EMEA AO522 C5Dkk SNW7ST32SSBG1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_RO11 AO522 C5Dkk BG LU SES0D 059 EMEA AO522 C5Dkk SNW7ST32STBG1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_RO11 AO522 C5Dkk CA LU SES0D 006 PA AO522 C5Dkk SNW7ST32SSCA2 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_FR88 AO522 C5Dkk CY LU SES0D 060 EMEA AO522...

Page 191: ...CB_GN_1 3C_G Ek_FR21 AO522 C5Dkk FR LU SES0D 066 EMEA AO522 C5Dkk SNW7ST32STFR1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_FR21 AO522 C5Dkk FR LU SES0D 067 EMEA AO522 C5Dkk SNW7ST32SSFR1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_FR22 AO522 C5Dkk GCTWN LU SES0D 005 TWN AO522 C5Dkk SNW7ST32SSTW1 MC UMACkk_3 1 1G 250 BT 6L2 2 5R CB_GN_1 3 C_BAG_GEk_TC41 AO522 C5Dkk GCTWN S2 SES0D 002 WW AO522 ...

Page 192: ... 2 5R CB_GN_1 3C_G Ek_NL11 AO522 C5Dkk HU LU SES0D 073 EMEA AO522 C5Dkk SNW7ST32STHU1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_HU11 AO522 C5Dkk HU LU SES0D 074 EMEA AO522 C5Dkk SNW7ST32SSHU1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_HU11 AO522 C5Dkk IL LU SES0D 075 EMEA AO522 C5Dkk SNW7ST32SSIL1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_HE71 AO522 C5Dkk IL LU SES0D 076 EMEA AO522 C5Dk...

Page 193: ...B_GN_1 3C_G Ek_AR21 AO522 C5Dkk ME LU SES0D 022 EMEA AO522 C5Dkk EM SNW7ST32EMSTME2 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_AR21 AO522 C5Dkk ME LU SES0D 023 EMEA AO522 C5Dkk EM SNW7ST32EMSTMEB MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ARA1 AO522 C5Dkk ME LU SES0D 024 EMEA AO522 C5Dkk EM SNW7ST32EMSSME2 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ES61 AO522 C5Dkk ME LU SES0D 025 EMEA AO...

Page 194: ... 5R CB_GN_1 3C_G Ek_ES61 AO522 C5Dkk ME LU SES0D 031 EMEA AO522 C5Dkk EM SNW7ST32EMSRME3 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ES81 AO522 C5Dkk ME LU SES0D 032 EMEA AO522 C5Dkk EM SNW7ST32EMSTME3 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ES81 AO522 C5Dkk ME LU SES0D 033 EMEA AO522 C5Dkk EM SNW7ST32EMSTME2 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ES61 AO522 C5Dkk ME LU SES0D 034 EM...

Page 195: ...2 2 5R CB_GN_1 3C_G Ek_ES81 AO522 C5Dkk ME LU SES0D 040 EMEA AO522 C5Dkk EM SNW7ST32EMSSMEC MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ARA1 AO522 C5Dkk ME LU SES0D 041 EMEA AO522 C5Dkk EM SNW7ST32EMSTME9 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ES81 AO522 C5Dkk ME LU SES0D 042 EMEA AO522 C5Dkk EM SNW7ST32EMSRMEB MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_ARA1 AO522 C5Dkk ME LU SES0D 043...

Page 196: ...2 C5Dkk SNW7ST32RUSSRU1 MC UMACkk_3 1 1G 250 3L2 2 5R CB_GN_1 3C_G Ek_RU62 AO522 C5Dkk YU BA LU SES0D 018 EMEA AO522 C5Dkk SNW7ST32ERSSBA1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_A151 AO522 C5Dkk SI HR LU SES0D 084 EMEA AO522 C5Dkk SNW7ST32SSSI1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_SL11 AO522 C5Dkk SI HR LU SES0D 088 EMEA AO522 C5Dkk SNW7ST32SSSI1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN...

Page 197: ...AO522 C5Dkk EM SNW7ST32EMSSTR1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_TR31 AO522 C5Dkk TR LU SES0D 048 EMEA AO522 C5Dkk EM SNW7ST32EMSTTR1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_TR31 AO522 C5Dkk TR LU SES0D 049 EMEA AO522 C5Dkk EM SNW7ST32EMSRTR1 MC UMACkk_3 1 1G 250 6L2 2 5R CB_GN_1 3C_G Ek_TR31 AO522 C5Dkk UK LU SES0D 008 EMEA AO522 C5Dkk SNW7ST32SSGB1 MC UMACkk_3 1 1G 250 6L2 2 5R...

Page 198: ...08 011 AO522_UMACkk_3 AMDC50B AO522 C58kk PH LU SES08 006 AO522_UMACkk_3 AMDC50B AO522 C58kk RU LU SES08 001 AO522_UMACkk_3 AMDC50B AO522 C58kk RU LU SES08 007 AO522_UMACkk_3 AMDC50B AO522 C58kk TH LU SES08 002 AO522_UMACkk_3 AMDC50B AO522 C58kk TH LU SES08 003 AO522_UMACkk_3 AMDC50B AO522 C58kk TH LU SES08 004 AO522_UMACkk_3 AMDC50B AO522 C58kk TH LU SES08 008 AO522_UMACkk_3 AMDC50B AO522 C58kk T...

Page 199: ...522_UMACkk_3 AMDC50B AO522 C5Dkk BE LU SES0D 013 AO522_UMACkk_3 AMDC50B AO522 C5Dkk BE LU SES0D 057 AO522_UMACkk_3 AMDC50B AO522 C5Dkk BG LU SES0D 058 AO522_UMACkk_3 AMDC50B AO522 C5Dkk BG LU SES0D 059 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CA LU SES0D 006 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CY LU SES0D 060 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CY LU SES0D 061 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CZ LU SES0...

Page 200: ...AMDC50B AO522 C5Dkk ME LU SES0D 021 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 022 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 023 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 024 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 025 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 026 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 027 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ME LU SES0D 028 AO522_U...

Page 201: ...R LU SES0D 088 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ZA LU SES0D 044 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ZA LU SES0D 045 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ZA LU SES0D 046 AO522_UMACkk_3 AMDC50B AO522 C5Dkk ES LU SES0D 009 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CH LU SES0D 085 AO522_UMACkk_3 AMDC50B AO522 C5Dkk CH LU SES0D 086 AO522_UMACkk_3 AMDC50B AO522 C5Dkk TR LU SES0D 047 AO522_UMACkk_3 AMDC50B AO522...

Page 202: ... UMA AO522 C5Ckk TH LU SES0C 001 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 002 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 003 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 004 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 005 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 006 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 007 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 008 NLED10 1WXGAG UMA AO522 C5Ckk TH LU SES0C 009...

Page 203: ...D10 1WXGAG UMA AO522 C5Dkk FR LU SES0D 067 NLED10 1WXGAG UMA AO522 C5Dkk GCTWN LU SES0D 005 NLED10 1WXGAG UMA AO522 C5Dkk GCTWN S2 SES0D 002 NLED10 1WXGAG UMA AO522 C5Dkk DE LU SES0D 068 NLED10 1WXGAG UMA AO522 C5Dkk DE LU SES0D 090 NLED10 1WXGAG UMA AO522 C5Dkk GR LU SES0D 069 NLED10 1WXGAG UMA AO522 C5Dkk GR LU SES0D 070 NLED10 1WXGAG UMA AO522 C5Dkk GR LU SES0D 071 NLED10 1WXGAG UMA AO522 C5Dkk...

Page 204: ...1WXGAG UMA AO522 C5Dkk ME LU SES0D 035 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 036 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 037 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 038 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 039 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 040 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 041 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES0D 042 NLED10 1WXGAG UMA AO522 C5Dkk ME LU SES...

Page 205: ...WXGAG UMA AO522 C5Dkk WW S2 SES0D 004 NLED10 1WSVGAGS UMA Table 7 4 Memory 1 HDD 1 Model Country Acer Part No Memory 1 HDD 1 GB AO522 C3Dkk WW S2 SES0D 001 SO1GBIII10 N250GB5 4KS AO522 C58kk ACLA ES LU SES08 005 SO2GBIII10 N250GB5 4KS AO522 C58kk MY LU SES08 011 SO2GBIII10 N320GB5 4KS AO522 C58kk PH LU SES08 006 SO2GBIII10 N250GB5 4KS AO522 C58kk RU LU SES08 001 SO2GBIII10 N250GB5 4KS AO522 C58kk ...

Page 206: ...4KS AO522 C5Dkk Baltic LU SES0D 053 SO1GBIII10 N250GB5 4KS AO522 C5Dkk Baltic LU SES0D 054 SO1GBIII10 N250GB5 4KS AO522 C5Dkk Baltic LU SES0D 055 SO1GBIII10 N250GB5 4KS AO522 C5Dkk Baltic LU SES0D 056 SO1GBIII10 N250GB5 4KS AO522 C5Dkk BE LU SES0D 013 SO1GBIII10 N250GB5 4KS AO522 C5Dkk BE LU SES0D 057 SO1GBIII10 N250GB5 4KS AO522 C5Dkk BG LU SES0D 058 SO1GBIII10 N250GB5 4KS AO522 C5Dkk BG LU SES0D...

Page 207: ...GB5 4KS AO522 C5Dkk IT LU SES0D 078 SO1GBIII10 N250GB5 4KS AO522 C5Dkk IT LU SES0D 079 SO1GBIII10 N250GB5 4KS AO522 C5Dkk LU LU SES0D 080 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ME LU SES0D 020 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ME LU SES0D 021 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ME LU SES0D 022 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ME LU SES0D 023 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ME LU SES0D 024 SO1GBII...

Page 208: ...AO522 C5Dkk YU BA LU SES0D 018 SO1GBIII10 N250GB5 4KS AO522 C5Dkk SI HR LU SES0D 084 SO1GBIII10 N250GB5 4KS AO522 C5Dkk SI HR LU SES0D 088 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ZA LU SES0D 044 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ZA LU SES0D 045 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ZA LU SES0D 046 SO1GBIII10 N250GB5 4KS AO522 C5Dkk ES LU SES0D 009 SO1GBIII10 N250GB5 4KS AO522 C5Dkk CH LU SES0D 085 SO1GBI...

Page 209: ...r WW S2 SFH0C 001 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 001 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 002 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 003 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 004 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 005 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Ckk TH LU SES0C 006 5 in 1 Build in ...

Page 210: ...LU SES0D 065 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk FR LU SES0D 011 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk FR LU SES0D 066 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk FR LU SES0D 067 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk GCTWN LU SES0D 005 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk GCTWN S2 SES0D 002 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk DE LU SES0D 068 5 in 1 Build in...

Page 211: ...LU SES0D 032 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 033 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 034 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 035 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 036 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 037 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk ME LU SES0D 038 5 in 1 Build in 3rd W...

Page 212: ...kk UK LU SES0D 087 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk UA LU SES0D 016 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk US LU SES0D 007 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk US LU SES0D 010 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk WW S2 SES0D 003 5 in 1 Build in 3rd WiFi 1x1 BGN AO522 C5Dkk WW S2 SES0D 004 5 in 1 Build in 3rd WiFi 1x1 BGN Table 7 6 Bluetooth NB Chipset Model Countr...

Page 213: ...U SES0D 019 N AMD A50M FCH AO522 C5Dkk AT LU SES0D 050 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 051 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 052 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 053 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 054 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 055 N AMD A50M FCH AO522 C5Dkk Baltic LU SES0D 056 N AMD A50M FCH AO522 C5Dkk BE LU SES0D 013 N AMD A50M FCH AO522...

Page 214: ...S0D 074 N AMD A50M FCH AO522 C5Dkk IL LU SES0D 075 N AMD A50M FCH AO522 C5Dkk IL LU SES0D 076 N AMD A50M FCH AO522 C5Dkk IL LU SES0D 077 N AMD A50M FCH AO522 C5Dkk IT LU SES0D 078 N AMD A50M FCH AO522 C5Dkk IT LU SES0D 079 N AMD A50M FCH AO522 C5Dkk LU LU SES0D 080 N AMD A50M FCH AO522 C5Dkk ME LU SES0D 020 N AMD A50M FCH AO522 C5Dkk ME LU SES0D 021 N AMD A50M FCH AO522 C5Dkk ME LU SES0D 022 N AMD...

Page 215: ...50M FCH AO522 C5Dkk RU LU SES0D 014 N AMD A50M FCH AO522 C5Dkk RU LU SES0D 015 N AMD A50M FCH AO522 C5Dkk RU LU SES0D 091 N AMD A50M FCH AO522 C5Dkk YU BA LU SES0D 018 N AMD A50M FCH AO522 C5Dkk SI HR LU SES0D 084 N AMD A50M FCH AO522 C5Dkk SI HR LU SES0D 088 N AMD A50M FCH AO522 C5Dkk ZA LU SES0D 044 N AMD A50M FCH AO522 C5Dkk ZA LU SES0D 045 N AMD A50M FCH AO522 C5Dkk ZA LU SES0D 046 N AMD A50M ...

Page 216: ... 004 6CELL2 2 40W 1 3M AO522 C58kk TH LU SES08 008 6CELL2 2 40W 1 3M AO522 C58kk TH LU SES08 009 6CELL2 2 40W 1 3M AO522 C58kk TH LU SES08 010 6CELL2 2 40W 1 3M AO522 C5Cgrgr WW S2 SFH0C 001 3CELL2 2 40W 1 3M AO522 C5Ckk TH LU SES0C 001 6CELL2 2 40W 1 3M AO522 C5Ckk TH LU SES0C 002 6CELL2 2 40W 1 3M AO522 C5Ckk TH LU SES0C 003 6CELL2 2 40W 1 3M AO522 C5Ckk TH LU SES0C 004 6CELL2 2 40W 1 3M AO522 C...

Page 217: ...LL2 2 40W 1 3M AO522 C5Dkk CZ LU SES0D 063 6CELL2 2 40W 1 3M AO522 C5Dkk CZ LU SES0D 089 6CELL2 2 40W 1 3M AO522 C5Dkk DK LU SES0D 064 6CELL2 2 40W 1 3M AO522 C5Dkk DK LU SES0D 065 6CELL2 2 40W 1 3M AO522 C5Dkk FR LU SES0D 011 6CELL2 2 40W 1 3M AO522 C5Dkk FR LU SES0D 066 6CELL2 2 40W 1 3M AO522 C5Dkk FR LU SES0D 067 6CELL2 2 40W 1 3M AO522 C5Dkk GCTWN LU SES0D 005 6CELL2 2 40W 1 3M AO522 C5Dkk GC...

Page 218: ... 1 3M AO522 C5Dkk ME LU SES0D 029 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 030 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 031 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 032 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 033 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 034 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 035 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 036 6CELL2 2 40W 1 3M AO522 C5Dkk ME LU SES0D 03...

Page 219: ...S LU SES0D 009 6CELL2 2 40W 1 3M AO522 C5Dkk CH LU SES0D 085 6CELL2 2 40W 1 3M AO522 C5Dkk CH LU SES0D 086 6CELL2 2 40W 1 3M AO522 C5Dkk TR LU SES0D 047 6CELL2 2 40W 1 3M AO522 C5Dkk TR LU SES0D 048 6CELL2 2 40W 1 3M AO522 C5Dkk TR LU SES0D 049 6CELL2 2 40W 1 3M AO522 C5Dkk UK LU SES0D 008 6CELL2 2 40W 1 3M AO522 C5Dkk UK LU SES0D 087 6CELL2 2 40W 1 3M AO522 C5Dkk UA LU SES0D 016 6CELL2 2 40W 1 3M...

Page 220: ...7 36 Model Definition and Configuration ...

Page 221: ...CHAPTER 8 Test Compatible Components ...

Page 222: ...8 2 Microsoft Windows 7 Environment Test 8 4 AO522 8 4 ...

Page 223: ...ment All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire One 522 Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 224: ...0026861 LEADER 40W Adapter LEADER 40W 19V 1 7x5 5x11 Black IU40 11190 011S wall mounted LV5 OBL LF AP 04007 002 Audio Codec PLM00004 Conexant Conexant CX 20584 Conexant Audio Codec CX 20584 LZ 21000 086 Bluetooth 10001018 HON HAI BT 3 0 Foxconn Bluetooth BRM 2070 T77H114 01 BT 3 0 BH 21100 010 10001018 HON HAI BT 3 0 Foxconn Bluetooth ATH BU12 BH 21100 011 23707801 FOXCONN TW BT 2 1 Foxconn Blueto...

Page 225: ...1600BPVT 22ZEST0 4K ML320S AF SATA 8MB LF F W 01 01A01 4K drive KH 16008 028 60001994 WD N250GB5 4KS HDD WD 2 5 5400rpm 250GB WD2500BPVT 22ZEST0 ML3 20S AF 4K drive SATA 8MB LF F W 01 01A01 4K drive KH 25008 029 60002005 HGST SG N160GB5 4KS HDD HGST 2 5 5400rpm 160GB HTS545016B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 16007 026 60002005 HGST SG N250GB5 4KS HDD HGST 2 5 ...

Page 226: ...A 8MB LF F W 0001SDM1 KH 16001 045 60002036 SEAGATE N250GB5 4KS HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS 9HH132 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 25001 019 Keyboard 60004864 DARFON NT0T_A10B Keyboard ACER NT0T_A10B NT0T Internal 10 Standard Black Y2010 Acer Legend Texture KB I100A 059 60004864 DARFON NT0T_A10W Keyboard ACER NT0T_A10W NT0T Internal 10 Standard White Y2010 Acer Leg...

Page 227: ...ost processing for internet video streaming Rev 1 0 LA 23700 001 MEM 60001993 NANYA SO1GBIII13 Memory NANYA SO DIMM DDRIII 1333 1GB NT1GC64BH4B0PS CG LF 128 16 0 055um KN 1GB03 034 60002000 UNIFOSA SO2GBIII13 Memory UNIFOSA SO DIMM DDRIII 1333 2GB GU6C2303EP0200 LF 128 8 0 065um KN 2GB0H 010 60002215 SAMSUNG SO1GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B ...

Page 228: ...Lite LSI modem LC MOD00 001 NB Chipset 60002168 AMD AMD A50M FCH AMD NB Chipset A50M KI 22600 055 SB Chipset 9999995 ONE TIME VENDER N N KI 22800 011 Wireless LAN 10001023 LITE ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB95 1x1 BGN HM WN6601AH NI 23600 070 23707801 FOXCONN TW 3rd WiFi BG Foxconn Wirelss LAN Atheros HB95BG HM T77H121 10 NI 23600 077 Table 8 1 AO522 Continued Vendor Type Descr...

Page 229: ...CHAPTER 9 Online Support Information ...

Page 230: ...9 2 Introduction 9 3 ...

Page 231: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 232: ...9 4 Online Support Information ...

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