Acer Ferrari 3000 Service Manual Download Page 1

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Acer Ferrari 3000 Series

Service Guide

PART NO.: VD.FR1V7.001
PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Ferrari 3000

Page 1: ...cer Ferrari 3000 Series Service Guide PART NO VD FR1V7 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw...

Page 2: ...II Revision History Please refer to the table below for the updates made on Ferrari 3000 service guide Date Chapter Updates 2003 11 17 Chapter 4 Add POST codes...

Page 3: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or license...

Page 4: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN OR...

Page 6: ...VI...

Page 7: ...Info 33 Main 34 Advanced 36 Security 38 Boot 42 Exit 43 BIOS Flash Utility 44 System Diagnostic Diskette 44 Chapter 3 Machine Disassembly and Replacement 45 General Information 46 Before You Begin 46...

Page 8: ...Touchpad check 64 Power On Self Test POST Error Message 65 Index of Error Messages 66 POST Codes 68 Index of Symptom to FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 Chpater...

Page 9: ...ous LCD and CRT display support T S video for output to a television or display device that supports S video input T Automatic LCD dim feature that automatically decides the best settings for your dis...

Page 10: ...slot T Upgradeable memory I O Ports T One Card bus type II slot T One RJ 11 jack for 56Kbps fax modem T One RJ 45 jack for LAN T One DC in jack for AC adapter T One ECP EPP compliant 25 pin parallel p...

Page 11: ...FAN 2 nd FAN P22 POWER IN North Bridge VIA KN400 P18 1394 CONN Slot0 1394 TSB43AB21 P23 P18 PCMCIA TI1410 SIO PC87393 P16 200 266 333 400MHZ DDR DIMM DDR DIMM P26 BIOS LPT Port P15 TV OUT P17 MINI PCI...

Page 12: ...R150 R164 R211 R155 R148 R124 R138 R160 R158 R297 R163 R157 L45 R139 R136 R142 R135 R125 L43 L44 R260 R259 R234 R289 R185 R183 R278 R281 R283 R215 R220 R208 R209 R270 R190 R221 R298 R288 R293 R256 R1...

Page 13: ...PC94 PC81 PC87 PC79 PC102 PC92 C433 C432 PC96 PC111 PC91 PC90 C480 PC99 PC100 PC113 PC109 PC110 C447 C463 PC101 PC112 PC108 C420 PC82 C399 C400 C401 C395 C396 C397 C398 C394 C391 C392 C393 C708 C710...

Page 14: ...button serves as a 4 way scroll button 5 Palmrest Comfortable support area for your hands when you use the computer 6 Keyboard Inputs data into your computer 7 Status indicators LEDs light emitting d...

Page 15: ...mory reader1 Reads cards from Smart Media Memory Stick MultiMedia and Secure Digital cards 3 4 in 1 status indicator1 Displays activity of 4 in 1 memory reader 4 Infrared port Interfaces with infrared...

Page 16: ...devices 3 PC Card slot The slot supports a standard Type II CardBus PC Card 4 PC Card eject button Ejects the PC Card from the slot 5 Line in jack Accepts audio line in devices e g audio CD player st...

Page 17: ...VDs and writing to CD RWs DVD dual for reading both DVD RWs and writing to DVD RWs 2 Optical disc access indicator LED that indicates when an optical disc is being read or written 3 Optical drive ejec...

Page 18: ...0 100 based network 3 Parallel port Connects to a parallel device e g parallel printer 4 External display port Connects to a display device e g external monitor LCD projector 5 S video Connects t a te...

Page 19: ...dding mini PCI cards 5 Hard disk protector Protects the hard disk from accidental bumps and vibration 6 Hard disk bay Houses the computer s hard disk secured by a screw 7 Memory compartment Houses th...

Page 20: ...dicators are visible even when the display is closed Icon Function Description Caps lock Lights when Caps Lock is activated Num lock Lights when Num Lock is activated Media Activity Lights when the di...

Page 21: ...Lock Key Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Toggle on and off by pressing the Caps Lock key on the left of the keyboard Num lock Fn F11 When Nu...

Page 22: ...y the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys...

Page 23: ...logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows...

Page 24: ...lity Fn F3 Power management scheme toggle Switches the power management scheme used by the computer function available if supported by operating system Fn F4 Sleep Puts the computer in Sleep mode Fn F...

Page 25: ...Chapter 1 17 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description...

Page 26: ...steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English Unite...

Page 27: ...button works for model with 802 11b wireless LAN only E mail Detection Click right button at the Launch Manager icon on the taskbar and click on E mail Detection In this dialog box you have the optio...

Page 28: ...election and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left...

Page 29: ...and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the b...

Page 30: ...by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control...

Page 31: ...B 1024MB 2048MB LAN Interface Item Specification Chipset VT6103 Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear panel Modem Interface Item Specification Chipset S...

Page 32: ...erformance Specifications Buffer size 2048KB 2048KB 2048KB Interface ATA ATAPI 6 ATA 5 ATA ATAPI 6 ATA 5 ATA ATAPI 6 ATA 5 Max media transfer rate disk buffer Mbytes s 350 for HGST 317 for TOSHIBA 350...

Page 33: ...K Performance Specification With CD Diskette With DVD Diskette Transfer rate Mbytes sec Sustained Max 3 6Mbytes sec for QSI Max 3 5Mbytes sec for LiteOn Sustained Max 10 56Mbytes sec for QSI Max 10 15...

Page 34: ...depth 16 7M Colors LVDS TMDS TV out 2048x1536 1600x1200 1024x768 Bus Specifications AGP bus support PCI bus support AGP 2X 3 3V 4X 1 5V PCI 2 2 Memory Type Samsung 4MBx32 DDR SDRAM VGA Ram Size 128MB...

Page 35: ...1394 PCMCIA Port Item Specification PCMCIA controller TI PCI1410 Supports card type Type II Number of slots One type II Access location Left panel Supports ZV Zoomed Video port No ZV support Supports...

Page 36: ...cation Battery Item Specification Vendor model name Simplo Sanyo Battery Type Li ion Pack capacity 4400 Ah Cell voltage 3 7V cell Number of battery cell 8 Package configuration 4 cells in series 2 ser...

Page 37: ...initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3 CPU set power...

Page 38: ...DMA controller 1 IRQ Assignment Map Interrupt Channel Function Hardware IRQ00 System timer IRQ01 Keyboard IRQ02 Programmable interrupt controller IRQ03 IrDA Fast Infrared Port IRQ04 Communication port...

Page 39: ...Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Information Main Advanced...

Page 40: ...this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the B...

Page 41: ...eed System BIOS Ver Ferrari 3000_V1 00 VGA BIOS Ver AT M7 P V0 2 KBC Ver V1 00 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Product Name Ferrari 3000 Manufacturer Name Acer UUID xxxxxxxx...

Page 42: ...mation Main Advanced Security Boot Exit Item Specific Help System Time 00 00 00 System Date 10 15 2003 System Memory 640 KB Extended Memory 238 MB VGA Memory 128MB Quiet Boot Enabled Power on display...

Page 43: ...ize 1MB Video Memory Shows the VGA memory size The default value is set to 32MB Option 32 64MB Quiet Boot Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabl...

Page 44: ...if Mode is set to ECP or Bi directional This parameter is enabled only if Mode is set to ECP 378h 278h 3BCH Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA c...

Page 45: ...rmines whether or not to disable the internal pointing device as the PS 2 mouse is connected Both or Auto Infrared Port FIR Enables disables or auto detects the infrared port Disabled EnabledDisabled...

Page 46: ...Password is Clear Supervisor Password is Clear Primary HardDisk Security Clear Set User Password Enter Set Supervisor Password Enter Password on boot Enabled Supervisor Password controls accesses of t...

Page 47: ...s u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the uer password Clear or Set Supervisor Password is Shows the setting of the...

Page 48: ...BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the En...

Page 49: ...urrent password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display...

Page 50: ...ty Boot Exit Item Specific Help Hard Drive Floppy Devices CD ROM Drive Keys used to view or configure devices Enter expnads or Collapses Devices with a or Ctrl Enter expnads all Shift 1 enables or dis...

Page 51: ...data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility...

Page 52: ...NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not...

Page 53: ...tic discharge T Small Philips screw driver T Philips screw driver T Flat head screwdriver T Plastic flat head screw driver T Hex screw driver T Tweezers NOTE The screws for the different components va...

Page 54: ...1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE Ferrari 3000 series product uses mylar or...

Page 55: ...Start Battery HDD Door Middle Cover ODD Module HDD Module Hx2 Fx2 LCD Module Sx4 ODD Board ODD Bracket Keyboard Hx2 Mx3 Main Unit Assembly Front Bezel Logic Upper Assembly Sx19 Hx2 Ux3 Logic Lower Ass...

Page 56: ...NI NYLOK F SCREW M2 0X5 I NI NYLOK G SCREW M2 5X3 I NI NYLOK H SCREW M2 5X4 0 B NI NYLOK I SCREW M2 5X4 I NYLOK J SCREW M2 5X5 0 I NI NYLOK K SCREW M2 5X5 5 P NI NYLOK LCD Module 6 LCD Cushions Jx6 L...

Page 57: ...7I NYLOK M SCREW M1 7X3 5 I BZN N SCREW M2X3 I BNI NYLOK O SCREW M2 0X5 0 I BNI NYLOK P SCREW M2 0X6 0 I NI NYLOK Q SCREW M2 5X2 I NI NYLOK R SCREW M2 5X4 I BNI S SCREW M2 5X7 T SCREW M3 0X3 5 U SCREW...

Page 58: ...50 Chapter 3 Removing the Battery Pack 1 Release the battery lock 2 Slide the battery latch then remove the battery...

Page 59: ...tch 2 Remove the ODD module Removing the HDD Module 1 Remove the two screws holding the HDD cover 2 Remove the HDD cover 3 Remove the HDD module Removing the Wireless LAN Card 1 Remove the screw that...

Page 60: ...h the assistance of a plastic flat head screw driver 3 Disconnect the LCD cable then take out the cable from the upper case 4 Disconnect the left wireless LAN antenna line Then take out the antenna fr...

Page 61: ...screws as the picture shows 6 Turn over the keyboard Disconnect the keyboard FFC then remove the keyboard Separate the main unit into the logic upper and the logic lower assembly 1 Remove the three s...

Page 62: ...rews holding the touchpad shielding and the touchpad board 3 Disconnect the touchpad FFC from the touchpad board 4 Remove the touchpad board 5 Remove the wireless and bluetooth button off the touchpad...

Page 63: ...le 4 Disconnect the fan connector then remove the thermal module 5 Remove one screw that secures the main board as picture shows 6 Remove another screw that fastens the main board 7 Take out the bluet...

Page 64: ...n remove the CPU 15 Pop out the memory then remove it 16 Unscrew the two screws that secure the modem bluetooth combo card Remove the modem bluetooth combo card then disconnect the connector 17 Discon...

Page 65: ...four screws that fasten the right and the left LCD brackets Then remove the right and the left LCD brackets 7 Tear off the electric conductive tape that fastens the LCD coaxial cable 8 Tear off anoth...

Page 66: ...58 Chapter 3 13 Unhook the spring 14 Remove the screw that fastens the LCD latch kit 15 Then remove the LCD latch kit...

Page 67: ...al Drive Module 1 Remove the two screws holding the ODD bracket 2 Remove another screw as the picture shows 3 Then remove the last two screws on the back side of the ODD module 4 Slide the ODD from th...

Page 68: ...60 Chapter 3...

Page 69: ...there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failu...

Page 70: ...it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program refer to Sys...

Page 71: ...ems 4 Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of...

Page 72: ...light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to...

Page 73: ...xt possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 77 The following lists the error messages that the BIOS displays on the screen a...

Page 74: ...reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settin...

Page 75: ...on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 63 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board...

Page 76: ...254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment r...

Page 77: ...etup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display...

Page 78: ...matic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h T...

Page 79: ...Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EF...

Page 80: ...horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system r...

Page 81: ...e Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Win...

Page 82: ...Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Ma...

Page 83: ...oblems on page 77 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly See System Diagnostic Diskette on page 44 Phone cable Driver Reconnect the Internal...

Page 84: ...atic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the sy...

Page 85: ...he failure is operating correctly See Power System Check on page 63 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of th...

Page 86: ...78 Chapter 4...

Page 87: ...276 R290 R150 R164 R211 R155 R148 R124 R138 R160 R158 R297 R163 R157 L45 R139 R136 R142 R135 R125 L43 L44 R260 R259 R234 R289 R185 R183 R278 R281 R283 R215 R220 R208 R209 R270 R190 R221 R298 R288 R293...

Page 88: ...837 C833 C832 PC94 PC81 PC87 PC79 PC102 PC92 C433 C432 PC96 PC111 PC91 PC90 C480 PC99 PC100 PC113 PC109 PC110 C447 C463 PC101 PC112 PC108 C420 PC82 C399 C400 C401 C395 C396 C397 C398 C394 C391 C392 C3...

Page 89: ...ROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to...

Page 90: ...82 Chapter 6 Exploded Diagram 1 3 2 4 5 6 7 8 9 10 11 12 13 14...

Page 91: ...13 BATTERY SANYO LI ION 8CELL 4UR18650F 2 QC ZG1 4400mAH BT FR103 001 BATTERY SIMPLO LI ION 8CELL LI ION BATTERY PACK ZG14S2P 4400mAH BT FR107 001 Boards NS MODEM CARD Ambit T60M283 10 54 T29V7 001 NS...

Page 92: ...WER CORD UK 3 PIN 27 A03V7 004 NS POWER CORD ITALIAN 3 PIN 27 A03V7 005 NS POWER CORD DANISH 3 PIN 27 A03V7 006 NS POWER CORD AU 3 PIN 27 A03V7 008 Case Cover Bracket Assembly 3 MIDDLE COVER W NAME PL...

Page 93: ...BOARD COVER 42 FR1V7 003 Communication Module NS BLUETOOTH ANTENNA 50 T23V7 004 NS WIRELESS LAN ANTENNA Y CABLE 50 A13V7 001 NS WIRELESS LAN ANTENNA 50 A13V7 002 CPU NS AMD Athlon XP Barton 2500 1 8GH...

Page 94: ...7 001 KEYBOARD DARFON SPANISH 99 N3482 40S 85 keys KB T2307 003 KEYBOARD DARFON BRAZILIAN PROTUGESE 99 N3482 406 85 Keys KB T2307 005 KEYBOARD DARFON UK NSK A640U 85KEYS KB T2507 002 KEYBOARD DARFON G...

Page 95: ...ENNA 6M FR1V7 003 NS LCD 15 TFT SXGA HSD 150PK17 LK 15007 007 LCD 15 TFT SXGA CMO IDT N150P2 L04 LK 1500D 003 NS INVERTER BOARD W MAYLAR E SUMIDA 53261 0590 19 T23V7 011 NS LCD BRACKET 15 RIGHT W HING...

Page 96: ...224DT0 CB300 SAMSUNG KN 2560B 005 256MB DDR333 W30256AAEPI652A ELPIDA KN 25609 002 512MB DDR333 HYS64D64020GBDL 6 B INFINEON KN 51202 007 512MB DDR333 NT512D64S8HBAFM 6K NANYA KN 51203 005 512MB DDR33...

Page 97: ...V7 007 NS SCREW M2 0X3 0 I NI NYLOK 86 A03V7 012 NS SCREW M2 0X3 5 I NI NYLOK 86 T23V7 005 NS SCREW M2 0X5 I NI NYLOK 86 T23V7 006 NS SCREW M2 5X3 I NI NYLOK 86 A03V7 010 NS SCREW M2 5X4 0 B NI NYLOK...

Page 98: ...0 Ferrari 3000 Series Model Number CPU LCD Memory HDD GB ODD Card Reader Wireless LAN 3000LMi Athlon XP 2500 40W 15 0 SXGA DDR333 2x256MB 60 2 4x DVD Dual 4 in 1 11g Model Definition and Configuration...

Page 99: ...d under Windows XP Home Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to...

Page 100: ...P Cable LL5 1394 Port 1394 HDD IEEE 1394 Fire Wire USB 1 1 Combo Hard Drive 1394 External HDD CASE 1394 CCD APLUX C102T 1394 MO FUJITSU LIMITED MDF3130EE 1394 Cable P to P Pci Projector Panasonic PT_L...

Page 101: ...SI Adaptec SlimSCSI APA 1460D Card LAN Modem Card Xircom CreditCard Ethernet Modem 56K CEM56 100 ATA Card Adapter Flash Card SanDisk CF Card 128MB PQI Compact Flash Card PQI CF Card 128MB Zip Card ZIO...

Page 102: ...C300 USB HDD HD 530 Tested to comply with FCC Standards USB CD ROM YAMAHA CD RW 70 USB Printer HP DiskJet 3425 Colour inKlet printer HP DeskJet 840C HP deskject 450 Canon BJC 3000 USB FDD Acer USB FD...

Page 103: ...NEC Earphone e STEREO DYNAMIC HEADPHONES E 750 Pro 2 DYNAMIC HEADPHONES PH B333G Panasonic Stereo Headphones RP H1245 DELL harman kardon Microphone AIWA Mini Microphone Condenser MIC EM 420T Audio Jac...

Page 104: ...96 Appendix B...

Page 105: ...ktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin Fo...

Page 106: ...98 Appendix C...

Page 107: ...voltage 22 package 22 type 22 D DIMM 22 Combinations 23 external 51 package 22 removing 51 Speed 22 voltage 22 Disassembly Battery Pack 48 CD ROM DVD ROM Module 53 Floppy Disk Drive 57 Procedure Flowc...

Page 108: ...63 Battery Pack 64 Processor 22 R RMA 81 S Second Level Cache 22 System Block Diagram 3 Layout 4 System Diagnostic Diskette 44 System Memory 22 System Utilities 31 System Utility Diskette 44 T Test Co...

Page 109: ...Index 101...

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