Acer ConceptD 9 User Manual Download

Page: 70 / 81

70 - Frequently asked questions

How do I check for Windows updates?

Tap the

Windows Start button

Settings

Update & Security

Windows Update

. Tap

Advanced options

to configure the settings.

Where can I get more information?

For more information please visit the following pages:

• Windows 10 information:

www.microsoft.com

• Support FAQs:

support.acer.com

Summary of Contents for ConceptD 9

Page 1: ...USER S MANUAL ConceptD 9 ConceptD 9 Pro...

Page 2: ...This manual contains proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may...

Page 3: ...e main screen 37 Color profile setting 37 TrueHarmony setting 38 Monitoring 38 Split Screen 39 App Center 39 Advanced Settings 40 Bluelight Shield 41 Securing your computer 43 Using a computer securit...

Page 4: ...for Windows updates 70 Where can I get more information 70 Troubleshooting 71 Troubleshooting tips 71 Error messages 71 Internet and online security 73 First steps on the net 73 Protecting your compu...

Page 5: ...or your computer and your health Where to find the power button ports and connectors Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for connecting to a n...

Page 6: ...roubleshooting Once you have connected to the internet you can download updates for your computer from http go acer com id 17883 1 The link will open the Acer Support webpage 2 Scroll down to Drivers...

Page 7: ...r device Do not expose the computer to direct sunlight Do not place it near sources of heat such as a radiator Do not expose the computer to temperatures below 0 C 32 F or above 50 C 122 F Do not subj...

Page 8: ...e total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a sing...

Page 9: ...n view 2 3 1 4 Icon Item Description 1 Microphones Internal stereo digital microphones for sound recording 2 Webcam Web camera for video communication A light next to the webcam indicates that the web...

Page 10: ...k buttons left and right The left and right buttons function like the left and right mouse buttons 4 Touchpad Numeric pad Features touchpad or numeric pad pointing device Double clicking the icon to s...

Page 11: ...to USB devices with a USB Type C connector Supports Thunderbolt 3 and displays 4 USB Type C port Connects to USB devices with a USB Type C connector Supports DisplayPort over USB C 5 USB port with po...

Page 12: ...ble ports are blue Compatible with USB 3 1 Gen 1 and earlier devices For optimal performance use USB 3 1 Gen 1 certified devices Defined by the USB 3 1 Gen 1 specification SuperSpeed USB Left view 2 5...

Page 13: ...ing fan Allows the computer to stay cool Do not cover or obstruct the openings 2 External display DisplayPort port Connects to a display device using the high definition DisplayPort interface 3 HDMI p...

Page 14: ...Ventilation and cooling fan Allows the computer to stay cool Do not cover or obstruct the openings 2 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the...

Page 15: ...ters typed are in uppercase Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applicatio...

Page 16: ...Lock on or off Fn Del Ins Turns Insert on or off Fn Pg Up Home Scrolls to the beginning of a document Fn Pg Dn End Scrolls to the end of a document Fn Increases the sound volume Fn Decreases the soun...

Page 17: ...Ezel Aero HingeTM 17 EZEL AERO HINGETM The computer features Ezel Aero HingeTM to flip the display in four different modes You can choose a mode to fit your needs Notebook Stand EzelTM Display...

Page 18: ...18 Ezel Aero HingeTM To get familiar with the Ezel Aero HingeTM please refer the following actions when you adjust the screen...

Page 19: ...Ezel Aero HingeTM 19...

Page 20: ...ned to provide a more uniform smooth and accurate touchpad experience Many applications support precision touchpad gestures that use one or more fingers however some gestures may not be supported by t...

Page 21: ...n and out of photos maps and documents with a simple finger and thumb gesture Three finger press Lightly tap the touchpad with three fingers to open the Search Windows Three finger swipe Swipe across...

Page 22: ...e screen select the Notifications icon to open the Notifications pane 2 Select All settings 3 Select Devices Touchpad Four finger swipe Swipe across the touchpad with four fingers Swipe up to open Tas...

Page 23: ...pad 23 4 Now you can adjust the settings to suit your personal needs You can switch off the touchpad if you prefer to use a mouse Or you can adjust the touchpad sensitivity to suit your needs Scroll d...

Page 24: ...enu select Update Security and then click Recovery Creating a factory default backup Recovery Management allows you to quickly and easily back up your operating system installed apps and data 1 From S...

Page 25: ...Get Started for Create Factory Default Backup to open the Recovery Drive window 3 Make sure Back up system files to the recovery drive is selected and click Next 4 Plug in the USB drive and wait for t...

Page 26: ...less and LAN drivers You can use these backups to install the wireless and LAN drivers if you install another operating system 1 From Start select Care Center then Recovery Management 2 Select the Bac...

Page 27: ...fore reinstalling Windows Reset this PC and keep my files 1 From Start select Care Center then Recovery Management 2 Select the Restore tab and click Get started to Choose an option 3 Select Keep my f...

Page 28: ...g the reset process 6 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 7 Follow the process until it completes 8 When your PC has...

Page 29: ...re keeping your computer This will be quicker but less secure Files may still be recovered with a file recovery program Select Remove files and clean the drive if you are not keeping your computer Thi...

Page 30: ...screen will turn off during the reset process 7 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 8 Follow the process until it com...

Page 31: ...er is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security purposes You only...

Page 32: ...icon in the lower right hand corner of the screen to open the Notifications pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth setting...

Page 33: ...network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files other devices and even your internet connection itself You...

Page 34: ...name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network icon in the notification area 3 Y...

Page 35: ...Connecting to the Internet 35 4 Once you select a wireless network select Connect 5 If required enter the network s password...

Page 36: ...port on your router refer to the image below Then you ll be ready to get online Connecting to a cellular network If your computer has a SIM slot you can connect to the internet using a cellular phone...

Page 37: ...ce change audio mode and launch your apps quickly The ConceptD Palette main screen The main screen gives you an overview of current system status You can also switch color profile and sound effect eas...

Page 38: ...alette TrueHarmony setting To get a different audio experience you can select TrueHarmony to adjust the audio mode Monitoring From Monitoring page click CPU GPU or System tab to check processor and sy...

Page 39: ...the screen into different pre defined areas without manually adjusting the size and the position of the windows App Center App Center is a great way to quickly launch the installed app in your compute...

Page 40: ...0 ConceptD Palette Advanced Settings Select the Settings to change settings for your system You can change temperature units or turn keyboard backlight off automatically if no action within 30 seconds...

Page 41: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Page 42: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Page 43: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Page 44: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 45: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...

Page 46: ...rtup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If you prefer to reduce...

Page 47: ...Power management 47 4 Select Change settings that are currently unavailable 5 Scroll down and disable Turn on fast startup 6 Select Save changes...

Page 48: ...nect to a mains power outlet Conditioning a new battery pack Before you use a battery pack for the first time there is a conditioning process that you should follow 1 Connect the AC adapter and fully...

Page 49: ...ective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging th...

Page 50: ...ortant Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts down Situation Recomm...

Page 51: ...xternal monitor and other external devices 7 Disconnect the Kensington Noble lock if you are using one to secure the computer Moving around When you are just moving within short distances for example...

Page 52: ...putting the computer in Sleep mode Press the Sleep hotkey or close the display cover whenever you are not actively using the computer Taking the computer home When you are moving from your office to y...

Page 53: ...in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is...

Page 54: ...apter Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your compu...

Page 55: ...elers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelin...

Page 56: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Page 57: ...single USB port Note Two USB standards are currently available on ConceptD computers USB 2 0 High speed USB and USB 3 1 Gen 1 SuperSpeed USB USB 2 0 ports on ConceptD computers have a black tongue in...

Page 58: ...t up to USB 3 1 Gen 1 SuperSpeed USB 5 Gbps Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such as Thunderbolt vid...

Page 59: ...single Thunderbolt 3 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 3 ports support transfer speeds up to 40 Gbps and USB devices...

Page 60: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Page 61: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 62: ...estion In this section you will find Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact inf...

Page 63: ...o the power outlet If power is being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer Unplug it and press Ctrl...

Page 64: ...r does not work Make sure that the printer is connected to a power outlet and that it is turned on Make sure that the printer cable is connected securely to a USB port and the corresponding port on th...

Page 65: ...he ITW passport If the country you are traveling in does not have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please visit www acer com Before you call...

Page 66: ...eave your computer running but not be disturbed by notifications Tap the Windows Start button and tap Settings System Notifications actions From here you can enable disable notifications for all of yo...

Page 67: ...Start that you want it to appear Other tiles will be moved to accommodate the tile in its new location Can I arrange tiles in groups Yes you can Tap and hold a tile until you see the screen dim Drag...

Page 68: ...alarm 8 Select On or Off to activate or deactivate the alarm Where are my apps Tap search box and type the name of the app you would like to open using the pop up keyboard To view the complete list of...

Page 69: ...st and scroll to Windows Accessories to see the list of legacy programs What is a Microsoft ID account A Microsoft account is an email address and password that you use to sign in to Windows You can u...

Page 70: ...the Windows Start button Settings Update Security Windows Update Tap Advanced options to configure the settings Where can I get more information For more information please visit the following pages W...

Page 71: ...be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order togeth...

Page 72: ...O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dea...

Page 73: ...t Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available in your region not forgetting to talk to friends and family about the...

Page 74: ...s fast and always on internet service via a cable television line This service is generally available in large cities You can use your telephone and watch cable TV at the same time you are connected t...

Page 75: ...Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network for example a printer or scanner Also you can share an inter...

Page 76: ...er Microsoft Edge provides an easy and secure web browsing experience As soon as you have your internet access installed and you are connected from the Start Menu click the Microsoft Edge tile or the...

Page 77: ...ak malware into a user s device unnoticed sometimes with little action on the user s part Immediately after a software manufacturer announces an update hackers are ready with malware that can breach h...

Page 78: ...types of malware they like to deploy once they ve got into a device and what to do if you re ever infected Ransomware A form of malware that will encrypt personal data files on your computer and attac...

Page 79: ...a virus is just one type of malicious threat A virus is classified as a self replicating piece of malicious code that travels by inserting itself into files or programs What to do if you re infected T...

Page 80: ...uppercase and lowercase letters symbols and numbers Don t click on random links or open unsolicited messages and attachments particularly from people you don t know Don t access any personal informat...

Page 81: ...security 81 However do not blame every computer problem on a virus If you suspect your computer is infected the first thing to do is update if you have not already done so and run your antivirus and a...

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