Acer Chromebook CP713-3W Lifecycle Extension Manual Download Page 37

Page: 37 / 37

Personal Data Removal

1-35

Personal Data Removal

Removing your personal data

There are three options to choose from:



Option 1: Select Start

Settings

Update & Security

Recovery. Under

Reset this PC, select Get started. Open Recovery settings.



Option 2: Restart your PC to get to the sign-in screen, then press and hold down

the Shift key while you select the Power icon > Restart in the lower-right corner
of the screen. After your computer restarts, select Troubleshoot > Reset this PC.



Option 3: Select Start

, then press and hold down the Shift key while you select

the Power icon > Restart to restart your computer into Recovery Mode. After
your computer restarts, select Troubleshoot > Reset this PC.

Summary of Contents for Chromebook CP713-3W

Page 1: ...LIFECYCLE EXTENSION GUIDE Acer Chromebook CP713 3W ...

Page 2: ...i Self Repair 1 1 Disassembly Procedures 1 3 Troubleshooting 1 29 FRU Field Replaceable Unit List 1 30 Exploded Diagrams 1 31 Software Update 1 34 Personal Data Removal 1 35 ...

Page 3: ...embly Procedures section then this component is either not present on the respective model or it is present but embedded on the motherboard and therefore not eligible for self repair NOTE NOTE Do not attempt to replace other components than those listed above NOTE NOTE For replacement parts always use only Acer certified components in order to safeguard quality optimum system performance stability...

Page 4: ...es if not performed by an Acer Service Center or authorized Service Partner are at own risk To update Drivers Run Windows Update in order to get the latest drivers from Acer Select the Start button Go to Settings Update Security Windows Update Available Drivers will automatically be listed on the screen Press Download to start the download of the respective driver Installation of the driver will s...

Page 5: ...wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer Take off any metal objects on your arms or fingers such as bracelets rings or watches and make sure your hands are completely dry Even if your unit is unplugged there may still be some remaining electric charge If a component does not come out easily do ...

Page 6: ...1 4 Disassembly Procedures WEEE Annex VII Component 0 These components are classified as requiring selective treatment Battery pack Touchpad module SSD module USB board Mainboard LCD panel ...

Page 7: ...ystem on a stable work surface 2 Remove the power adapter from the USB Type C port A or B as shown in Figure 1 1 3 Remove all cables from system Figure 1 1 AC Adapter Outlet 4 Remove the microSD card from the microSD card slot C Figure 1 2 Figure 1 2 MicroSD Card Removal NOTE NOTE Make sure the system is completely powered off B A C ...

Page 8: ...he base cover Figure 1 3 Figure 1 3 Base Cover Removal 2 Carefully pry up the base cover starting from the upper right edge side to release the latches Then continue releasing the remaining latches on the upper left right and bottom sides Figure 1 4 Figure 1 4 Base Cover Removal ...

Page 9: ...Disassembly Procedures 1 7 3 Grasp and remove the base cover from the system Figure 1 5 Figure 1 5 Base Cover Removal ...

Page 10: ...Removal 1 Find the battery pack A on the top assembly Figure 1 6 2 Detach the tape B securing the battery cable to the mainboard connector Figure 1 6 3 Detach the transparent mylar C securing the battery cable and keyboard FPC Figure 1 6 Figure 1 6 Battery Pack Removal A B C ...

Page 11: ...from the mainboard connector D Figure 1 7 Figure 1 7 Battery Pack Removal 5 Remove the battery pack from the top assembly Figure 1 8 Figure 1 8 Battery Pack Removal IMPORTANT Follow local regulations for battery disposal D WEEE Annex VII Component Battery Pack ...

Page 12: ... Disconnect the keyboard FPC from the mainboard connector A Figure 1 9 Figure 1 9 Touchpad Module Removal 2 Disconnect the touchpad FFC B from the touchpad module and mainboard connectors Then remove the touchpad FFC from the top assembly Figure 1 10 Figure 1 10 Touchpad Module Removal A B ...

Page 13: ...nductive tape C to detach it from its designated slot on the touchpad module and top assembly Figure 1 11 Figure 1 11 Touchpad Module Removal 4 Remove three 3 screws securing the touchpad module in place Figure 1 12 Figure 1 12 Touchpad Module Removal C ...

Page 14: ...ssembly Figure 1 13 6 With one hand is placed underneath the touchpad module push the touchpad module slightly to disengage it from the bottom latches E and then remove the touchpad module F from the top assembly Figure 1 13 Figure 1 13 Touchpad Module Removal F D E E WEEE Annex VII Component Touchpad Module D D ...

Page 15: ...al 1 Disconnect the 45 pin USB board FFC from the USB board connector A and the mainboard connector B Then remove the 45 pin USB board FFC Figure 1 14 Figure 1 14 SSD Module Removal 2 Remove one 1 screw securing the SSD module in place Figure 1 15 Figure 1 15 SSD Module Removal A B ...

Page 16: ...1 14 Disassembly Procedures 3 Remove the SSD module C from the mainboard connector D Figure 1 16 Figure 1 16 SSD Module Removal C D WEEE Annex VII Component SSD Module ...

Page 17: ...val 1 Disconnect the G sensor cable from the USB board connector A Figure 1 17 2 Unroute the G sensor cable from the cable guide B Figure 1 17 Figure 1 17 LCD Module Removal 3 Disconnect the eDP cable from the mainboard connector C Figure 1 18 Figure 1 18 LCD Module Removal A B C ...

Page 18: ...sassembly Procedures 4 Remove six 6 screws securing the LCD hinges in place Figure 1 19 Figure 1 19 LCD Module Removal 5 Lift the top assembly until it is fully open Figure 1 20 Figure 1 20 LCD Module Removal ...

Page 19: ...e top assembly and lift both LCD hinges until they are fully extended Figure 1 21 Figure 1 21 LCD Module Removal 7 Open the top assembly again Then remove the LCD module away from the top assembly Figure 1 22 Figure 1 22 LCD Module Removal ...

Page 20: ... that the Fan has been disassembled prior removing the USB board 1 Remove three 3 screws A securing the left side of LCD hinge in place Figure 1 23 Figure 1 23 USB Board Removal 2 Lift the top assembly until it is fully open Figure 1 24 Figure 1 24 USB Board Removal A ...

Page 21: ... board FFC B from the mainboard and USB board connectors Figure 1 26 5 Disconnect the G sensor cable from the USB board connector C Figure 1 26 6 Disconnect the fingerprint cable from the USB board connector D Then unroute the WLAN antennas cables from the cable guides Figure 1 26 7 Remove two 2 screws E securing the USB board in place Figure 1 26 Figure 1 26 USB Board Removal B C D E ...

Page 22: ...ssembly Procedures 8 Release the USB board F from the USB port slot and guide pin G on the top assembly Then remove the USB board Figure 1 27 Figure 1 27 USB Board Removal G F WEEE Annex VII Component USB Board ...

Page 23: ...he Heatsink and Fan have been disassembled prior removing the mainboard 1 Remove three 3 screws A securing the right side of LCD hinge in place Figure 1 28 Figure 1 28 Mainboard Removal 2 Lift the top assembly until it is fully open Figure 1 29 Figure 1 29 Mainboard Removal A ...

Page 24: ...it from the guide pins C Figure 1 31 5 Detach the adhesive tape D securing the keyboard backlight FPC Figure 1 31 Figure 1 31 Mainboard Removal 6 Disconnect the 40 pin USB board FFC to the mainboard connector E Figure 1 32 7 Disconnect the keyboard FPC from the mainboard connector F Figure 1 32 8 Disconnect the touchpad FFC from the mainboard connector G Figure 1 32 9 Disconnect the keyboard backl...

Page 25: ...Cs and FPC are disconnected from the connectors on the mainboard to avoid damage during removal 12 Remove three 3 screws K securing the mainboard in place Figure 1 32 Figure 1 32 Mainboard Removal 13 Release the mainboard L from the I O ports slots and guide pins M on the top assembly Then remove the mainboard Figure 1 33 Figure 1 33 Mainboard Removal F I E G J H K WEEE Annex VII Component Mainboa...

Page 26: ...assembly Procedures Figure 1 34 Mainboard IMPORTANT Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in Figure 1 34 Remove the circuit board and follow local regulations for disposal ...

Page 27: ...nel Removal 0 Prerequisite LCD Module Removal 1 Pry the LCD panel from the left side to release latches Figure 1 35 Figure 1 35 LCD Panel Removal 2 Continue along the upper side of the LCD panel Figure 1 36 Figure 1 36 LCD Panel Removal ...

Page 28: ... LCD panel Figure 1 37 Figure 1 37 LCD Panel Removal 4 Carefully lift the LCD panel A Figure 1 38 CAUTION Do not remove the LCD panel yet because the eDP cable has not been released from the LCD hinges Figure 1 38 LCD Panel Removal A WEEE Annex VII Component LCD Panel ...

Page 29: ...Disassembly Procedures 1 27 5 Release the eDP cable from the rubber B inside the left LCD hinge cap Figure 1 39 Figure 1 39 LCD Panel Removal 6 Remove the LCD panel B ...

Page 30: ...Antenna Fingerprint Module USB Board and Mainboard have been disassembled prior removing the top assembly NOTE NOTE The keyboard is included as part of the top assembly and cannot be disassembled In the event that the keyboard can no longer be used replace the entire top assembly Figure 1 40 Top Assembly Keyboard ...

Page 31: ...ou still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Table 1 1 Error Messages Error Messages Corrective Action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service center Disk boot failure Insert a system bootable disk then pr...

Page 32: ...1 30 FRU Field Replaceable Unit List FRU Field Replaceable Unit List Please contact your local service center to find out how to obtain the part or replace your device ...

Page 33: ...Exploded Diagrams 1 31 Exploded Diagrams Figure 1 41 System Exploded Diagram 11 12 13 16 17 2 4 5 6 1 7 9 10 14 15 8 3 ...

Page 34: ...ssembly 2 Conductive Tape 3 Mylar for mainboard 4 Insulator Mylar 5 Acetate Tape 6 Speakers 7 USB Board FFC low speed 8 Fan 9 USB Board FFC high speed 10 USB Board 11 Mainboard 12 Touchpad FFC 13 Touchpad Module 14 WLAN Antenna MAIN AUX 15 Battery Pack 16 SSD Module 17 Base Cover ...

Page 35: ... Figure 1 42 LCD Assembly Exploded Diagram Table 1 3 LCD Assembly Exploded Diagram No Description 1 LCD Module 2 Camera Module 3 G sensor Cable 4 G sensor Board 5 LCD Hinge L LCD Hinge R 6 eDP Cable 7 LCD Cover 5 6 7 2 3 4 1 ...

Page 36: ...1 34 Software Update Software Update Updating your software 0 Please visit http go acer com id 17883 ...

Page 37: ...ion 2 Restart your PC to get to the sign in screen then press and hold down the Shift key while you select the Power icon Restart in the lower right corner of the screen After your computer restarts select Troubleshoot Reset this PC Option 3 Select Start then press and hold down the Shift key while you select the Power icon Restart to restart your computer into Recovery Mode After your computer re...

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