Acer AT310 F2 Service Manual Download

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Acer AT310 F2

Service

Guide

PART NO.:

PRINTED IN TAIWAN

Summary of Contents for AT310 F2

Page 1: ...Acer AT310 F2 Service Guide PART NO PRINTED IN TAIWAN ...

Page 2: ... made on Acer AR320 service guide Date Chapter Updates Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permi...

Page 3: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...evices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuit...

Page 5: ...NS III TABLE OF CONTENTS 1 MECHANICAL COMPONENTS 5 SYSTEM COMPONENTS 8 SYSTEM SPECIFICATIONS 9 Hardware specification 9 Environmental specification 13 Mechanical specification 14 Power supply specification 15 APPEARANCE OF SYSTEM 17 Front view 17 Rear view 18 Internal Component 19 Switch and LED Indicators Introduction 20 Front Panel LED Description 20 Hard Disk Drive Sequence LED Description 21 ...

Page 6: ...Install the expansion card 31 Hard Disk Drive Installation Removal 32 Power supply installation Removal 33 Install a fix power supply module 33 Install a hot swap power supply module 33 CABLE ROUTING 35 Cable Routing image 35 BIOS SETUP 36 Main Menu 38 Advanced Menu 39 Processor Configuration 40 Memory Configuration 42 Chipset Configuration 43 ACPI Settings 43 SATA SAS Configuration 45 PCI Configu...

Page 7: ...signing a Hot Spare Drive 64 LSI onboard SATA RAID configuration 64 Set RAID Controller in Legacy Mode 64 Set RAID Controller in Legacy Mode 64 Enabling LSI Onboard SATA RAID 64 Entering LSI onboard SATA RAID BIOS Utility 65 Loading Factory default setting 65 Creating a RAID Volume 65 Initializing a RAID Volume 65 Assigning a Hot Spare Drive 66 Saving and Exiting Onboard RAID Configuration Utility...

Page 8: ...t Setting 68 Creating a RAID Volume 68 Initializing a RAID Volume 69 Assigning a Hot Spare Drive 69 TROUBLESHOOTING 70 Error Symptoms List 70 BMC Event and iKVM Event Troubleshooting 73 BIOS BEEP CODES 75 BIOS Beep Codes Table 75 PEI Beep Codes 75 DXE Beep Codes 75 BIOS Recovery Instruction 76 BIOS POST ERROR MESSAGES LIST 78 BIOS POST error message list 78 PEI Phase 78 DXE Phase 79 UNDETERMINED P...

Page 9: ...5 Mechanical Components Item Photo Part number Front Bezel TZ R6M00 005 I O Shield 33 R7ZS2 001 Chassis kits HS 31600 007 Power Supply Fixed PY 4000G 002 Power Supply Redundant PY 4000G 003 ...

Page 10: ...6 Mylar 47 R7ZS2 001 System Fan HI R4300 001 CPU Heat Sink HI 30900 017 Hot plug hard drive back plane board TA 35400 011 Main Board MB R7Z0A 001 Hard Drive Carrier TC 32900 005 FXN ...

Page 11: ...Hard Drive Dummy TC 31300 010 FXN SAS SATA signal mini SAS to mini SAS cable CA 31400 016 SMBUS signal Cable B P to M B 50 R6J0L 003 SATA Cable 550mm for SATA ODD CA R4300 001 Slide Rail Kit TC 33700 011 ...

Page 12: ...8 System components Item Description 1 Front door 2 Main board 3 Power supply cage 4 Cooling fan cage 5 PCIe PCI slots 6 Hard drive blank ...

Page 13: ...Hz 3 3V PCI slot PCI4X PCI Express x1 line with x4 slot PCI8X_1 PCI Express x4 line with x8 slot PCI8X_2 PCI Express x4 line with x8 slot PCI16X PCI Express x16 line with x16 slot Memory Four DDR III slots 32 GB maximum system memory 8 GB in each of the four DIMM slots Interleaving mode supported Media storage Four 3 5 inch bays for hot plug SAS SATA drives I O ports Front panel Two USB ports Rear...

Page 14: ...A Two DIMMs interleaving DIMM 1A and DIMM 2A Four DIMMs full memory configuration Memory controller Integrated in CPU DIMM specifications Size Speed Type 1 GB 2 GB 4GB and 8GB 1066 1333 1600 MHz DDR3 1066 1333 1600 unbuffered ECC DIMM Processor General processor specifications Item Description Manufacturing technology 32nm Thermal design power 95W Socket type LGA1155 ...

Page 15: ...ernal Clock Frequency BLK 100 MHz Bus core ratio Core Max Ratio Limit 34 Core Min Ratio Limit 9 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Intel Smart cache size 3 MB 3 MB Cores Threads 2 4 2 4 Memory Controller Frequency Up to 1333 MHz Up to 1333 MHz Core stepping D 2 Q 0 CPUID string 0x206A7 0x206A7 Thermal specification 65 W 65 W Lithography 32 nm 32 nm ...

Page 16: ...atio Limit 16 Core Max Ratio Limit 34 Core Min Ratio Limit 16 Core Max Ratio Limit 33 Core Min Ratio Limit 16 Core Max Ratio Limit 32 Core Min Ratio Limit 16 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Intel Smart cache size 8 MB 8 MB 8 MB 8 MB 6 MB 6 MB Cores Threads 4 8 4 8 4 8 4 8 4 8 4 8 Memory Controller Frequency Up to 1333 MHz Up to 1333 M...

Page 17: ...de Operating SATA Mode Idle SATA Mode Operating 36dBA 4 8 BA 43dBA 5 5 BA 30dBA 4 2 BA 36dBA 4 8 BA All temperature ratings shown are for sea level An altitude derating of 1 XC per 300 m 1 8 XF per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 XC 113 XF Altitude maximum for storage corresponds to a press...

Page 18: ...nded System board dimensions Length Width 304 8mm 243 84mm System Dimensions Height Depth Width 420 mm 485mm 190mm Server weight maximum configuration approximate Basic configuration excluding the keyboard and mouse Fully loaded configuration including the keyboard mouse and kits 12 22KG 13 52KG ...

Page 19: ...pproximate 1 43 kg 3 1 lb Input requirements Rated input voltage Normal line voltage 100 127 VAC 200 240 VAC 115 VAC 230 VAC Line frequency 47 63 Hz Rated input current Load 8A at 100 127 VAC 4A at 200 240 VAC Inrush current No damage Power supply output power Rated steady state power Maximum peak power 450W 450W 500W Operating conditions Temperature Humidity non condensing 5 50 C 41 122 F To 85 r...

Page 20: ...nput voltage Normal line voltage 100 127 VAC 6 5A 200 240 VAC 3 0A 115 VAC 230 VAC Line frequency 47 63 Hz Rated input current Load 6 5A at 100 127 VAC 3 0A at 200 240 VAC Inrush current No damage Power supply output power Rated steady state power Maximum peak power 360W at 100 127VAC 400W at 200 240VAC 360W at 100 127VAC 400W at 200 240VAC Operating conditions Temperature Humidity non condensing ...

Page 21: ...17 Appearance of System Front view Item Component 1 LED indicator panel 2 Power button 3 Hard Disk Drives 4 USB connector ...

Page 22: ...Connects to monitors 4 10 100 1000M LAN port 1 2 Connects to an Internet or intranet network 5 USB 2 0 ports Connects to USB devices 6 10 100 iKVM LAN port Connect to an Internet or intranet network For server management use 7 System ID button System identification button 8 PCIe PCI slots Protects to an Internet or intranet network 9 PSU fan PSU FAN Regulate PSU airflow ...

Page 23: ...19 Internal Component Item Description 1 Release sliders for the ODD cages 2 Release sliders for the HDD cages 3 Mainboard 4 PCI slot lock levers 5 Cooling fan assemblies 6 Power module bay ...

Page 24: ...on is disabled 3 HDD Activity Green Blink HDD access Off No HDD access 4 System Status Green Solid on Running or normal operation Amber Solid on Critical or non recoverable condition Power module or voltage power supply failure or critical temperature Amber Blink Non critical condition Off System not ready May indicate the following POST error NMI event Processor or terminator missing 5 LAN1 Activ...

Page 25: ...ion For USB_LAN1 USB_LAN2 Only Indicator Color Status Description 1 Network speed Left Amber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access 2 Network connection Right Amber On Active network link Amber Blinking Ongoing network data activity Off Off line network For USB_LANM Only Indicator Color Status Description 1 Network speed Left Green On 10 10...

Page 26: ...22 System Block Diagram ...

Page 27: ...therboard Placement and Jumper Setting Motherboard Component This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system ...

Page 28: ...3 DIMM1B DDR3 DIMM slot 14 CPU_FAN CPU fan cable connector 15 CPU1 Processor socket 16 IPMB IPMB header for IPMI card 17 BPB_SMBUS Backplane board system management bus SMBUS connector 18 CASE_OPEN Chassis intrusion header 19 TPM_TCM TPM module connector 20 CLR_PWD Clear BIOS password jumper 1 2 Close Set Administrator Password Default 2 3 Close Clear Administrator Password 21 CLR_CMOS Clear CMOS ...

Page 29: ...M2 Connects to serial port 33 PCI2 PCI slot 32 bit 33MHz 34 PCI1 PCI slot 32 bit 33MHz 35 BMC_ROM1 BMC ROM 36 PCI4X PCI E x4 slot x1 signal 37 PCI 16X PCI E x16 slot 38 PCI8X_2 PCI E x8 slot x4 signal 39 U8 BMC controller 40 PCI8X_1 PCI E x8 slot x4 signal 41 SYS_FAN System fan cable connector ...

Page 30: ... maintenance and troubleshooting To disassemble the Acer AT310F2 Server please pay attention to each section s instruction and tools needed NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 31: ...27 Chassis Cover Removal and Installation Removing the top cover 1 Press the top cover release button located on the edge of server 2 Slide the top cover toward the rear of the chassis to disengage it ...

Page 32: ...ocessor make sure to back up all important system files Handle the processor and the HSF assembly carefully Damage to either may prevent the system from functioning properly NOTE A long nosed screwdriver is needed to remove install the HSF assembly 1 Release then lift up the load lever 2 Open the retention plate to expose the socket body 3 Insert the CPU with the correct orientation 4 Close the re...

Page 33: ...le from mainboard 2 Use a long nosed screwdriver to loosen the four cooling fan mounting pins 3 Lift the cooling fan away from the mainboard 4 Lay down the cooling fan in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface ...

Page 34: ...ty used can differ with each slot Installation step 1 Insert the DIMM memory module vertically into the DIMM slot and push it down 2 Close the plastic clip at both edges of the DIMM slots to lock the DIMM module NOTE DIMM must be populated in order starting from DIMM1 socket For dual channel operation DIMMs must be installed in matched pairs 3 Reverse the installation steps when you wish to remove...

Page 35: ...2 Insert the card into the selected slot and secure the expansion card with screw Make sure that the card is properly seated NOTE Do not discard the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling NOTE Remove the expansion card from its protective packaging handling it by the edges 3 Attach the expansion slot card on th...

Page 36: ...lank out of the drive bay 3 Slide hard disk into blank 4 Secure the HDD with four screws Make sure the HDD is seated securely in the HDD blank 5 Connect the necessary power cable To connect power cable Firstly remove the HDD carrier Note Make sure that the drive is properly inserted before pushing the handle back until it clicks into Place ...

Page 37: ...e power supply module from the system 3 To install a new power supply module please reverse the installation step 1and 2 4 After replacing a power supply module connect the necessary cables Install a hot swap power supply module 1 Press the retaining clip on the right side of the power supply along the direction of the arrow 2 At the same time pull out the power supply by using its handle 3 To ins...

Page 38: ...34 Note Number indicates the power supply installation sequence ...

Page 39: ...uting image No Suggest Cable No Suggest Cable 1 Power cable 2 B P to board power cable 3 SATA Power cable 4 SATA cable onboard SATA to ODD 5 SAS to SATA cable B P to onboard SATA with SGPIO 6 Front USB cable 7 Front panel cable ...

Page 40: ...edefining the communication ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad Ask qualified techn...

Page 41: ...y Left and Right arrow keys Move between selections on the menu bar Up and Down arrow keys Move the cursor to the field you want PgUp and PgDn keys Move the cursor to the previous and next page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor the last page of a multiple page menu and keys Select a value for the currently selected field only...

Page 42: ... build date Processor CPU Type Core Frequency Count Technical specifications for the installed processor Memory Size Total size of system memory detected during POST System Date Set the date following the weekday month day year format System Time Set the system time following the hour minute second format ...

Page 43: ...39 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Page 44: ...ows a single platform to run multiple operating systems in independent partitions Enabled Disabled Intel AES NI Support Intel Advanced Encryption Standard Instructions Intel Advanced Encryption Standard Instructions AES NI is a symmetric block cipher that encrypts decrypts data through several rounds AES NI can be used to accelerate the performance of an implementation of AES by 3 to 10x over a co...

Page 45: ...bled CPU C3 Report Enable Disable C3 Report Enabled Disabled CPU C6 Report Enable Disable C6 Report Enabled Disabled Package C State Limit Configure state for the C State package limit C0 C1 C6 C7 No Limit Hardware Prefetcher Select whether to enable the speculative prefetch unit of the processor Enabled Disabled Adjacent Cache Line Prefetch When enabled cache lines are fetched in pairs When disab...

Page 46: ...Total size of system memory detected during POST DIMM Information 1A 1B 2A 2B Status The size of memory installed on each of the DDR3 slots Memory Retest Select whether to delete the historical memory data log System memory will be retested on the next boot up Yes No ...

Page 47: ...Disable Intel VD d Technology function Enabled Disabled Intel TXT Technology Enable Disable Intel TXT Technology function Enabled Disabled ME Subsystem Configuration Press Enter for advanced configuration ME Subsystem Enable Disable ME Subsystem function Enabled Disabled ACPI Settings ...

Page 48: ...arameter Description Option HPET Support High Precision Event Timer Enable Disable HPET Support Enabled Disabled WHEA Support Windows Hardware Error Architecture Enable Disable WHEA Support Enabled Disabled ...

Page 49: ...45 SATA SAS Configuration ...

Page 50: ...RAID setup utility at boot time You can find more information on AHCI in the SATA AHCI Mode BIOS feature When set to RAID the SATA controller enables both its RAID and AHCI functions You will be allowed to access the RAID setup utility at boot time IDE RAID ACHI RAID Mode This item will prompt when the SATA mode is set to RAID Select the desired RAID mode Intel RAID LSI RAID SATA Port 0 1 2 3 4 5 ...

Page 51: ... Graphics Select the primary video device that that the BIOS will use for output Add On Onboard Onboard LAN1 Controller When enabled the system will enable the onboard LAN devices Enabled Disabled Onboard LAN1 I O ROM Select whether to enable the selected onboard LAN device When enabled device expansion ROM will be initialized Enabled Disabled Onboard LAN1 I O ROM Option Select whether to enable t...

Page 52: ...on normally Enabled Disabled Legacy USB Support Enables or disables support for legacy USB devices Enabled Disabled Port 60 64 Emulation Enable I O port 60h 64h emulation support This should be enabled for the complete USB Keyboard Legacy support for non USB aware OS Enabled Disabled Mass Storage Reset Timeout Define USB Mass Storage Device Start Unit command timeout 10 sec 20sec 30 sec 40sec ...

Page 53: ...ation for the serial port Enabled Disabled Device Settings Displays Serial Port 1 2 device setting information Change Settings Change Serial Port 1 2 device settings When set to Auto allows the server s BIOS or OS to select a configuration Auto IO 3F8 IRQ 4 IO 3F8h IRQ 3 4 5 6 7 10 11 12 IO 2F8h IRQ 3 4 5 6 7 10 11 12 IO 3E8h IRQ 3 4 5 6 7 10 11 12 IO 2E8h IRQ 3 4 5 6 7 10 11 12 ...

Page 54: ...d Enabled Disabled Restore on AC Power Loss Defines the power state to resume to after a sys tem shutdown that is due to an interruption in AC power When set to Last State the system will return to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown Last State Stay Off Power On ASPM Support Enable Disable Active State Power Management support E...

Page 55: ...s Even parity bi is 0 if the num of 1 s in the data bits is even Odd parity bit is0if num of 1 s the data bits is odd Mark parity bit is always 1 Space Parity bit is always 0 Mark and Space Parity do not allow for error detection None Even Odd Mark Space Stop Bits Stop bits indicate the end of a serial data packet A start bit indicates the beginning The standard setting is 1 stop bit Communication...

Page 56: ...ode enabled only text will be send This is to capture Terminal data Enabled Disabled Resolution 100x31 Enables or disables extended terminal resolution Enabled Disabled Legacy OS Redirection Resolution On Legacy OS the number of Rows and Columns supported redirection 80x24 80X25 ...

Page 57: ...the server To enable or disable this field an Administrator password must first be set Parameter Description Option Administrator Password StatusThis parameter indicates whether a Administrator Password has been assigned Not Installed Enabled User Password Status This parameter indicates whether a user pass word has been assigned Not Installed Enabled Set Administrator Password Press Enter to conf...

Page 58: ...Select Enabled to activate TPM State function Enabled Disabled TPM Operation Schedule TPM operation None Enable Take Ownership Disable Ownership Current TPM Status Information Display current TPM status information ...

Page 59: ...ect a password parameter Set Administrator Password or Set User Password then press Enter 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a System Password 1 Use the up down keys to select a password ...

Page 60: ...cription Option System Information Displays basic system ID information as well as BIOS version Press Enter to access the related submenu Event Log Configuration Displays Event Log advanced settings Press Enter to access the related submenu ...

Page 61: ... BMC related settings through the BMC port When set to Shared Mode you can configure the BMC related settings through the NIC2 port Shared NIC Mode When set to Failover Mode you can configure the BMC related settings through the BMC or NIC2 port Backup Mode Dedicated Shared Failover BMC IP Address Source Configure BMC IP Address Source Static DHCP IP Address Determine IP Address IP Subnet Mask Det...

Page 62: ...58 Event Log Configuration ...

Page 63: ...s for erasing Smbios Event Log Erasing is done prior to any logging activation during reset No Yes next reset Yes every reset When Log is Full Choose options for reactions to a full Smbios Event Log Do Nothing Erase immediately Log OEM Codes Enable or Disable the logging of EFI Status Codes as OEM Codes Enabled Disabled Convert OEM Codes Enable or disable the converting of EFI Status Codes to Stan...

Page 64: ...Enter to configure the boot priority Removable Disk Drive Priority Press Enter to configure the boot priority Network Device Priority Press Enter to configure the boot priority Quiet Boot Enable or disable the quick boot function to speed up the system boot up process to shorten the wait ing time for entering the operating system and to deliver greater efficiency for daily use Enabled Disabled Boo...

Page 65: ... an error message if the drive s specified is not bootable Parameter Description Option Built in EFI Shell Press Enter to boot to Built in EFI Shell IBA GE Slot 00CB v1365 Press Enter to configure the device as the boot up drive IBA GE Slot 0300 v1365 Press Enter to configure the device as the boot up drive ...

Page 66: ...cel Discard Changes Discards all changes made in the BIOS setup Yes Cancel Load Default Settings Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Yes Cancel Save...

Page 67: ...etup Utility 3 Please select Advanced 4 Please select SATA Configuration 5 You might see below information SATA Controller Enabled SATA Mode AHCI Mode 6 Please change SATA Mode from AHCI Mode to RAID Mode SATA Mode RAID Mode 7 Please confirm SATA SW RAID Option is Intel RAID 8 Please press F10 to save the setting before exit from BIOS Setup Entering Intel onboard SATA RAID BIOS Utility Please pres...

Page 68: ...he hot spare drive with the Intel onboard SATA RAID utility in operating system LSI onboard SATA RAID configuration Set RAID Controller in Legacy Mode NOTE Currently LSI onboard SATA RAID only supports Legacy mode Please change PCI ROM Priority setting from EFI Compatible ROM to Legacy ROM in BIOS Setup PCI ROM Priority Legacy ROM Set RAID Controller in Legacy Mode NOTE Currently LSI onboard SATA ...

Page 69: ...D Volume 1 Select Configuration from Management Menu 2 Select New Configuration from the Configuration menu and select YES to continue An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array The indicator for selected drive change from READY...

Page 70: ...ving and Exiting Onboard RAID Configuration Utility 1 When RAID configuration initialization and assigning hot spare are completed press Esc in the Management Menu and select YES to exit the Software RAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server 3 Now you can start to install OS MegaRAID SAS 9240 4I 9260 8I RAID Configuration Set RAID Controller in EFI Mode or Legacy Mode 1 ...

Page 71: ...boot the server Creating a RAID Volume 1 Launch the configuration menu 2 Select Configuration Wizard in left panel 3 Select New Configuration and click on Next 4 Select Manual Configuration and click on Next 5 Hold the Ctrl key and select the drives that you want to add into the array After you selecting the drives click on Add to Array 6 Click on Accept DG and then click on Next 7 Select the arra...

Page 72: ...ROM Priority setting from EFI Compatible ROM to Legacy ROM in BIOS Setup PCI ROM Priority Legacy ROM Entering RAID BIOS Utility Please press CTRL C when you see the RAID BIOS during POST After POST finished the Adapter Selection page will show on the screen Loading Factory Default Setting 1 Please press Alt N to launch Global Properties 2 Select Restore Defaults please press Enter 3 Press ESC sele...

Page 73: ...er 2 Select RAID Properties and press Enter 3 Select View Existing Array and press Enter 4 Select Manage Array and press Enter 5 Select Manage Hot Spares and press Enter 6 Move selection to Hot Spr and press 7 Press C to commit changes 8 Select Save changes then exit this menu and press Enter 9 Press ESC 4 times and select Exit the configuration Utility and Reboot Press Enter ...

Page 74: ...led properly and the contact leads are clean before diagnosing any system problems Memory test failed 1 See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS...

Page 75: ...M drive except power cable then press eject button to try to unload the disk 2 CD DVD ROM drive power 3 CD DVD ROM drive CD DVD ROM drive does not read and there are no messages are displayed 1 CD may have dirt or foreign material on it Check with a known good disc 2 Ensure the CD DVD ROM driver is installed properly 3 CD DVD ROM drive CD DVD ROM drive can play audio CD but no sound output 1 Ensur...

Page 76: ...er Supply Pressing power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the AC LINK in BIOS Setup of Boot Configuration is not set to Stay off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the p...

Page 77: ...on board power regulator voltage abnormal Please check the power connector is connected properly If the issue occurs please replace power supply P3V_BAT System on board power regulator voltage abnormal Please check the power connector is connected properly If the issue occurs please replace power supply PSU01 System on board power regulator voltage abnormal Please check the power connector is conn...

Page 78: ... case is opened Please check the system case and replace the system case Please ensure the case is firmly closed Watchdog If system cannot enter the operating system within 6 minutes system will automatically reset and reboot POST CODE Determine the bios error code Please check the BIOS error code table Memory The system will start thermal trip if DIMM event occurs Almost full Determine the BMC ev...

Page 79: ...not found 3 DXE Core Firmware Volume was not found 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available DXE Beep Codes of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not available 5 No Console Output Devices are found 5 No Console Input Devices are found 6 Flash update is failed 7 Reset protocol is not available 8 Platform PCI resource requirements c...

Page 80: ...k can be used to restore the BIOS to a working state To restore your BIOS please follow the instructions listed below Recovery Instruction 1 Change xxx ROM to amiboot rom 2 Copy amiboot rom and AFUDOS exe to USB diskette 3 Setting BIOS Recovery jump to enabled status 4 Boot into BIOS recovery 5 Run Proceed with flash update ...

Page 81: ...77 6 BIOS update ...

Page 82: ... CPU post memory initialization is started 0x33 CPU post memory initialization Cache initialization 0x34 CPU post memory initialization Application Processor s AP initialization 0x35 CPU post memory initialization Boot Strap Processor BSP selection 0x36 CPU post memory initialization System Management Mode SMM initialization 0x37 Post Memory North Bridge initialization is started 0x38 Post Memory ...

Page 83: ...n of the South Bridge Runtime Services 0x63 CPU DXE initialization is started 0x64 CPU DXE initialization CPU module specific 0x65 CPU DXE initialization CPU module specific 0x66 CPU DXE initialization CPU module specific 0x67 CPU DXE initialization CPU module specific 0x68 PCI host bridge initialization 0x69 North Bridge DXE initialization is started 0x6A North Bridge DXE SMM initialization is st...

Page 84: ...w 0xAB Setup Input Wait 0xAC Reserved for ASL see ASL Status Codes section below 0xAD Ready To Boot event 0xAE Legacy Boot event 0xAF Exit Boot Services event 0xB0 Runtime Set Virtual Address MAP Begin 0xB1 Runtime Set Virtual Address MAP End 0xB2 Legacy Option ROM Initialization 0xB3 System Reset 0xB4 USB hot plug 0xB5 PCI bus hot plug 0xB6 Clean up of NVRAM 0xB7 Configuration Reset reset of NVRA...

Page 85: ...e isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External devices...

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