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Online Support Information

9-3

Online Support Information

Introduction

0

This section describes online technical support services available to help users repair their 

Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer 

branch office. Acer Branch Offices and Regional Business Units may access our website. 

However some information sources will require a user i.d. and password. These can be 

obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's Notebook, 

Desktop and Server models including:



Service guides for all models



Bios updates



Software utilities



Spare parts lists



TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free 

downloading of our technical material.
Also contained on this website are: 



Detailed information on Acer's International Traveller’s Warranty (ITW) 



Returned material authorization procedures 



An overview of all the support services we offer, accompanied by a list of telephone, fax 

and email contacts for all technical queries.

We are always looking for ways to optimize and improve our services, so do not hesitate to 

direct any suggestions or comments to us.

Summary of Contents for Aspire ONE 722

Page 1: ...i Aspire One 722 SERVICE GUIDE ...

Page 2: ...nical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The sof...

Page 3: ... this document Book titles directory names file names path names and program process names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User inpu...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...ons and Accessories 1 9 Warranty 1 9 Notebook Tour 1 10 Top View 1 10 Front View 1 12 Rear View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Touchpad Basics 1 16 Using the Keyboard 1 17 Windows Keys 1 18 Hotkeys 1 19 Using the Communication Key 1 21 System Block Diagram 1 22 Specification Tables 1 23 Computer specifications 1 23 System Board Major Chips 1 24 Processor 1 24 Processor Specific...

Page 6: ...io Codec and Amplifier 1 33 Audio Interface 1 34 Wireless Module 802 11b g n 1 34 Battery 1 35 VRAM 1 35 USB Port 1 35 HDMI Port 1 35 AC Adapter 1 35 System Power Management 1 36 Card Reader 1 36 System LED Indicator 1 37 System DMA Specification 1 37 System Interrupt Specification 1 38 System I O Address Map 1 39 System I O Address Specifications 1 40 CHAPTER 2 System Utilities BIOS Setup Utility...

Page 7: ...rd Removal 3 10 Dummy Card Installation 3 10 SIM Card Removal 3 11 SIM Card Installation 3 11 Uniload Door Removal 3 12 Uniload Door Installation 3 12 HDD Module Removal 3 14 HDD Module Installation 3 15 DIMM Module Removal 3 16 DIMM Module Installation 3 16 WLAN Module Removal 3 17 WLAN Module Installation 3 17 3G Module Removal 3 18 3G Module Installation 3 18 Keyboard Removal 3 19 Keyboard Inst...

Page 8: ...39 Camera Module Installation 3 39 LCD Panel Removal 3 40 LCD Panel Installation 3 42 LCD Brackets Removal 3 43 LCD Brackets Installation 3 43 Microphone Removal 3 44 Microphone Installation 3 44 3G Antenna Removal 3 45 3G Antenna Installation 3 45 WLAN Antenna Removal 3 46 WLAN Antenna Installation 3 46 CHAPTER 4 Troubleshooting Introduction 4 3 General Information 4 3 Power On Issues 4 4 No Disp...

Page 9: ...covery 5 5 Clearing Password 5 5 BIOS Recovery by Crisis Disk 5 6 CHAPTER 6 FRU Field Replaceable Unit List Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 FRU List 6 7 Screw List 6 15 CHAPTER 7 Model Definition and Configuration Aspire One 722 7 3 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 Aspire One 722 8 4 CHAPTER 9 Online Support Information Introduc...

Page 10: ...x ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...Windows mode 1 25 CPU Fan True Value Table Tj 100 for DOS mode 1 25 System Memory 1 25 Memory Combinations 1 25 Video Controller 1 26 Video Interface 1 26 BIOS 1 26 LAN Interface 1 27 Keyboard 1 27 Hard Disk Drive AVL components 1 27 LED 11 6 1 30 Display Supported Resolution LCD Supported Resolution 1 31 Graphics Controller 1 31 Display Supported Resolution GPU Supported Resolution 1 31 Bluetooth...

Page 13: ... System Power Management 1 36 Card Reader 1 36 System LED Indicator 1 37 System DMA Specification 1 37 System Interrupt Specification 1 38 System I O Address Map 1 39 System I O Address Specifications 1 40 ...

Page 14: ...1 4 ...

Page 15: ...to 1 GB of DDR3 system memory Windows 7 Starter for small notebook PCs Display 0 11 6 HD 1366 x 768 resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD 11 6 SD 1024 x 600 resolution high brightness 200 nit Acer CineCrystal LED backlit TFT LCD Mercury free environment friendly 16 9 aspect ratio Graphics 0 ATI Radeon HD 6250 Graphics with 256 MB of dedicated system memory support...

Page 16: ...Multimedia Card RS MMC Memory Stick PRO Duo Webcam 0 Acer Video Conference featuring Acer Crystal Eye webcam Acer Video Conference Manager software with Video Quality Enhancement VQE technology supporting online video calls8 Wireless and Networking 0 WLAN Acer InviLink Nplify 802 11b g n Wi Fi CERTIFIED Acer InviLink 802 11b g Wi Fi CERTIFIED available only in Russia Pakistan Ukraine Supporting Ac...

Page 17: ... mm 3 66 x 1 26 x 1 67 inches 180 g 0 39 lbs with 250 cm DC cable Battery 24 4 W 2200 mAh 3 cell Li ion battery pack Battery life 3 5 hours 48 W 4400 mAh 6 cell Li ion battery pack Battery life 7 hours Input and Control 0 Keyboard 84 85 88 key full size Acer FineTip keyboard with international language support Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate flip Input and...

Page 18: ...g Bar Microsoft Office 2010 preloaded purchase a product key to activate Microsoft Office Starter 2010 Norton Online Backup Aupeo newsXpresso NOOK for PC NY Times Reader Acer Crystal eye Security McAfee Internet Security Suite Trial McAfee Virus DefinitionMyWinLocker except China Hong Kong Gaming Oberon GameZone except US Canada China Hong Kong Korea WildTangent US Canada only Communication and IS...

Page 19: ...eBay shortcut 2009 Canada France Germany Italy Mexico Spain UK US only Netflix shortcut US only Eco compliance 0 ENERGY STAR WEEE RoHS Mercury free Options and Accessories 0 In box Protective bag 6 cell Li ion battery pack Optional 1 GB 2 GB DDR3 1066 MHz soDIMM module 6 cell Li ion battery pack 2 pin 40 W Acer MiniGo AC adapter External USB HDD External USB optical disc drive Warranty 0 One year ...

Page 20: ...1 10 Hardware Specifications and Configurations Notebook Tour 0 Top View 0 Figure 1 1 Top View ...

Page 21: ...puter s power status 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Status indicators Light Emitting Diodes LED that light up to show the status of the computer s functions and components 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons 8 Palmrest Comfortable ...

Page 22: ... No Icon Item Description 1 Power indicator Indicates the computer s power status Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode Communication indicator Indicates the computer s wireless connectivity device status Table 1 3 Rear View No Icon Item Description 1 Battery bay House...

Page 23: ... 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 Ventilation slots Enable the computer to stay cool even after prolonged use 5 USB port Connects to USB devices e g USB mouse USB camera 6 HDMI port Supports high definition digital video connections ...

Page 24: ...ush to remove install the card Only one card can operate at any given time 2 Headphones speaker jack Connects to audio devices e g speakers headphones NOTE Supports compatible 3 5 mm headsets with built in microphone e g Acer smart handheld headsets Microphone jack Accepts inputs from external microphones 3 USB ports Connects to USB devices e g USB mouse USB camera 4 Kensington lock slot Connects ...

Page 25: ...ew Table 1 6 Base View No Icon Item Description 1 Battery release latch Releases the battery for removal 2 3G SIM card slot Accepts a 3G SIM card for 3G connectivity only for certain models 3 Battery bay Houses the computer s battery pack 4 Speaker Emits audio from your computer ...

Page 26: ...in TouchPad 1 Left Button 3 Right Button 2 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the TouchPad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE ...

Page 27: ...Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when the up or down arrow keys are pressed respectively Scroll Lock does not work wi...

Page 28: ...e all windows F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop Ctrl F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain Ctrl Tab Moves focus from Start menu to the Quick Launch toolbar to the system tray use or to move focus to items o...

Page 29: ...oard Hotkeys Hotkey Icon Function Description Fn F3 Communication switch Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save powe...

Page 30: ...o connect an external keypad NOTE Fn F11 only for certain models Fn F12 Scroll Lock When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases audio volume Fn Volume down De...

Page 31: ...less connectivity devices on the Aspire One 722 Press Fn F3 to bring up the Launch Manager window panel A red toggle indicates the device is off Click On to enable Wi Fi Bluetooth connection Click Off to disable connection Figure 1 10 Launch Manager window panel NOTE NOTE Communication devices may vary by model ...

Page 32: ... 2 JMINI2 WLAN AR8158 LAN 10 100 Port 2 Port 3 RJ 45 204 Pin DDRIII SO DIMM x2 BANK 0 1 2 3 HD Audio 3 3V 24MHz Port 3 Port 2 AMD Ontario FT1 APU BGA 413 Ball Memory Bus DDRIII Dual Channel 1 5V DDRIII 800 1066 6 4G 8 5G 100M 133M HDA Codec AMP CX20584 SATA Gen1 1 5GT S Gen2 3GT S 100MHz HDD Port 0 BGA 605 Ball FCH Hudson M1 AMD ENE KB930 LPC 33MHz 19mm X 19mm 23mm X 23mm RGB D Sub Conn IO B RTS 5...

Page 33: ... 40W 2 15A Max Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc N A N A Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 80 Nonoperating 5 to 80 Maximum altitude unpressurized Operating 15m 3 084m 50ft 10 000ft Nonoperating 15m 12 192m 50ft 40 000ft Shock Operating 105 g 2ms half sine Nonoperating 200 g 2ms half si...

Page 34: ...ess Foxconn Atheros HB95 802 11 b g n QMI Atheros HB95 802 11 b g n Liteon Atheros HB95 802 11 b g n Foxconn Broadcom 4313 802 11 b g n PCMCIA N A Audio codec Conexant CX20584 21Z QFN 48P Card reader Realtek RTS5138 GR QFN 24P Item Specification CPU type AMD Ontario FT1 C50 1 0G 2 Cores CPU package BGA 413P Core Logic L2 Cache Size 1MB Chipset Hudson M1 FCH Item CPU Speed GHz Cores Threads Bus Spe...

Page 35: ...t 92 C CPU Temp Fan Speed RPM SPL Spec dBA 30 4800 26 40 5300 29 45 5900 31 50 6500 34 Throttling 50 On 95 C OFF 85 C OS shut down at 100 C H W shut down at 92 C Item Specification Memory controller Built in at CPU Memory size DDRIII 1333 1G 2G DIMM socket number 1 Supports memory size per socket 1 2 GB Supports maximum memory size 2 GB Supports DIMM type 1333 Supports DIMM Speed 1 5V Support DIMM...

Page 36: ...ple rate up to 192Khz resolution VSR Variable Sampling Rate Internal microphone Yes Internal speaker quantity Yes 1W speakers x2 Item Specification BIOS vendor Insyde BIOS Version 1 00 BIOS ROM type MX25L1606E W25Q16BV BIOS ROM size 2 MB Features Insyde code base Flash ROM 2 MB Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 ...

Page 37: ... to the USB port directly Yes Features Phantom key auto detect Overlay numeric keypad Support reverse T cursor keys Factory configurable different languages by OEM customer Item Specification Vendor Model Name HTS545025B9A 300 ST9250315AS HTS545032B9A 300 Western Digital WD2500BPVT 22ZEST0 Western Digital WD3200BPVT 22ZEST0 Capacity GB 250GB 320GB 250GB 320GB Bytes per sector 512 512 4096 4096 Dat...

Page 38: ...m Specification Vendor Model Name HTS545050B9A 300 Western Digital WD5000BPVT 22HXZT1 Capacity GB 500G 500G Bytes per sector 512 4096 Data heads 4 3 Drive Format Disks 2 2 Spindle speed RPM 5400RPM Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 Media data transfer rate Mbytes sec max 106 97 DC Power Requirements Voltage tolerance 5V 5 Item S...

Page 39: ...rformance Specification Transfer rate KB sec Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Items Specifications Vendor Model name Performance Specification Transfer rate KB sec Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage ...

Page 40: ...htness 200 typ Contrast Ratio 500 typ Response Time Optical Rise Time Fall Time msec 8typ 16max 10 typ 20max Typical Power Consumption watt 2 9 max 3 237max Weight without inverter 235 max Physical Size mm 268 5X175X3 6 268 5X172X3 6 Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 40 R 40 L 10 U 30 L min Item Specification Vendor Mode...

Page 41: ...A Chip AMD APU integrated VGA Supports Supports for DX11 UVD3 0 OpenGL 1 1 GPU core derived from the Manhattan family Internal LVDS support via DP0 Resolution 16 bits 32 bits 36 bits 48 bits others 800x600p 60Hz 16 9 X X X X X 1024x768p 60Hz 16 9 X X X X X 1280x600 60Hz 16 9 X X X X X 1280x720 60Hz 16 9 X X X X X 1280x768 60Hz 16 9 X X X X X 1360x768 60Hz 16 9 X X X X X 1366x768 60Hz 16 9 X X X X ...

Page 42: ...stence support Single chip Bluetooth v2 1 3 0 EDR integrated solution USB 2 0 full speed device interface with support for Device Firmware Upgrade SPI interface supports external serial flash devices Two on chip 1 2V linear voltage regulators Item Specification Vendor and Model LITEON 10P2SF005 Suyin HF0319 M08C OV01 Type 0 3M Item Specification Number supported 1 Features 1 mini card slot for WLA...

Page 43: ...0 40 dB Microphone Security Control Please contact Conexant Sales FAE for additional confidential document to disable the bit in microphone from the BIOS Exceeds Windows Vista and Windows 7 Desktop and Notebook Premium Logo Requirements WLP4 0 D Flex power management exceeds Intel ECR 15B requirements and features Wake On PCBeep functionality Hardware Headphone limiter bit supports GS Mark EN50332...

Page 44: ... Logo software support Andrea Creative Labs Dolby Fortemedia MaxxAudio Sonic FocusTM SRS Supports 32 bit 64 bit Windows OS and Linux Available in 48 56 QFN and in 48 64 QFP packages Amplifier N A Features Item Specification Audio Controller Conexant CX20584 21Z QFN Audio onboard or optional On board Mono or Stereo Stereo Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resol...

Page 45: ...ard Memory size On board Interface On board Item Specification USB compliance level USB 2 0 EHCI OHCI Number of USB port s 3 Location One at the left side and two at the right side Output Current 1 0A for each connector Item Specification Compliance level HDMI1 3b Data throughput 3 4 Gbits s Number of HDMI port s 1 Location JHDMI on left side Item Specification Input rating 40W Maximum input AC cu...

Page 46: ...ader Power Down Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole system Item Specification Chipset Realtek RTS5138 GR Package QFN 24P Maximum supported size SD 64GB MMC 4GB miniSD 8GB MS MS PRO 16GB XD Picture 2GB Features Compliant with USB Mass Storage Class Bulk only Transport Specification Rev 1 0 Compliant with Uni...

Page 47: ...er BT is on or off WiFi only Orange either BT is on or off Both off N A either BT is on or off WiMax is the same as WiFi behavior BT has no LED So above behavior is unchanged no matter BT is on or off Battery state Dual color Blue Orange Fully charged Blue Under charging Orange Battery low Breeze mode Orange 1 sec on 3 sec off Battery critical low less than 3 or abnormal battery situation Blinking...

Page 48: ...16 High Definition Audio Controller PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge PCI standard PCI to PCI bridge IRQ17 Standard Enhanced PCI to USB Host Controller Standard Enhanced PCI to USB Host Controller IRQ18 Atheros AR8152 8158 PCI E Fast Ethernet Controller NDIS 6 20 Standard OpenHCD USB Host Controller Standard OpenHCD USB Host Controller IRQ19 XXXX Wireless Network Adapte...

Page 49: ...Controller 070 071 System CMOS real time clock 072 073 Motherboard resources 080 080 Motherboard resources 081 08F DMA controller 092 092 Motherboard resources 0A0 0A1 Programmable interrupt controller 0B0 0B1 Motherboard resources 0C0 0DF DMA controller 0F0 0FE Numeric data processor 3B0 3BB AMD Radeon HD 6250 Graphics 3C0 3DF AMD Radeon HD 6250 Graphics 400 4CF Motherboard resources 4D0 4D1 Moth...

Page 50: ...roller NDIS 6 20 2000 2FFF PCI standard PCI to PCI bridge 3000 3FFF PCI standard PCI to PCI bridge 4000 40FF AMD Radeon HD 6250 Graphics 4100 410F Standard AHCI 1 0 Serial ATA Controller 4110 4117 Standard AHCI 1 0 Serial ATA Controller 4118 411F Standard AHCI 1 0 Serial ATA Controller 4120 4123 Standard AHCI 1 0 Serial ATA Controller 4124 4127 Standard AHCI 1 0 Serial ATA Controller I O address h...

Page 51: ...CHAPTER 2 System Utilities ...

Page 52: ...ot 2 13 Exit 2 14 BIOS Flash Utilities 2 15 DOS Flash Utility 2 16 WinFlash Utility 2 18 HDD BIOS Password Utilities 2 20 Clearing HDD Passwords 2 20 Clearing BIOS Passwords 2 22 Miscellaneous Tools 2 24 Using Boot Sequence Selector 2 24 Using Boot Manager 2 25 Using DMITools 2 25 Using SSID SVID Utility 2 27 ...

Page 53: ...et the parameter to Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Five menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default ...

Page 54: ...peed 1000 Mhz HDD Model Name ATI VGA VER010 094 001 043 035154 HDD Serial Number 090117FB2200LCJTKDHA System BIOS Version V1 00 VGA BIOS Version ATI VER010 094 001 043 035154 Serial Number xxxxxxxxxxxxxxxxxxxx Max 22 Byte Asset Tag Number xxxxxxxxxxxxxxxxxxxx Max 32 Byte Product Name xxxxxxxxxxxxxxxxxxxx Max 32 Byte Manufacturer Name xxxxxxxxxxxxxxxxxxxx Max 16 Byte UUID xxxxxxxx xxxx xxxx xxxx xx...

Page 55: ... master System BIOS Version System BIOS version VGA BIOS Version VGA video graphics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 56: ... Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 2 BIOS Main Parameter Description Format Option System Time BIOS system time in 24 hour format Format HH MM SS hour minute second System Date BIOS system date Format MM DD YYYY mont...

Page 57: ...ed or Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 58: ...User Password Is Clear HDD Password Is Clear Set Supervisor Password Enter Set User Password Enter Set HDD Password Enter Password on Boot Disabled F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is U...

Page 59: ...gure 2 4 NOTE NOTE To change an existing password refer to Changing a Password Figure 2 4 Setting a Password Set Supervisor Password 2 Type a new password in the Enter New Password field and press Enter NOTE NOTE The following characters may be used in a password Password on Boot CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis D...

Page 60: ...Supervisor Password parameter is shown as Set c Press F10 to save changes and exit BIOS Setup Utility 5 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 6 Figure 2 6 Setting a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to set a ...

Page 61: ... Password 0 1 Use the and keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog is shown Figure 2 8 Figure 2 8 Changing a Password Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field and press Enter 4 Retype new password in Confirm New Password field and press Enter 5 ...

Page 62: ...Security menu b The Supervisor Password parameter is shown as Clear c To try to change the password again repeat steps 1 through 4 7 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 11 Figure 2 11 Changing a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is s...

Page 63: ...e value Figure 2 12 BIOS Boot InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help Boot priority order USe or to select a device then press F6 to move it down the list or F5 to move it up the list Press Esc to escape the menu 1 HDD 0 ST960821A 2 ATAPI CDROM MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB CDROM F1 Help Select Item F5 F6 Chan...

Page 64: ...ult values for all SETUP item Exit Discard Changes Load Setup Defaults Discard Changes Save Changes F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 4 BIOS Exit Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup it...

Page 65: ...ate one before BIOS Flash utility is used Refer to BIOS Recovery by Crisis Disk NOTE NOTE Do not install memory related drivers XMS EMS DPMI when BIOS Flash is used NOTE NOTE Use AC adaptor power supply when running BIOS Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run BIOS Flash 1 Prepare a bootable USB HDD 2 Copy Fl...

Page 66: ...computer 6 Execute BIOS BAT to update BIOS Figure 2 16 Figure 2 15 Executing BIOS BAT InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help Boot priority order USe or to select a device then press F6 to move it down the list or F5 to move it up the list Press Esc to escape the menu 1 HDD 0 ST960821A 2 ATAPI CDROM MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Ag...

Page 67: ...is complete when the message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 17 Plug in AC power to continue Figure 2 17 AC Power Warning 1 4e AO722 AO722 1 00 1 01 Warning No AC power connect ...

Page 68: ...inFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen is shown Figure 2 18 Figure 2 18 InsydeFlash AO722 AO722 V1 00 V1 01 ...

Page 69: ...System Utilities 2 19 NOTE NOTE If the caution message appears Figure 2 19 make sure AC power adapter is connected Figure 2 19 InsydeFlash ...

Page 70: ...out removing an HDD password from the BIOS If the HDD password is incorrectly entered three times an error is generated Figure 2 19 Figure 2 20 Password Error Status Dialog To reset the HDD password perform the following 1 Press Enter to continue The Select Item dialog is shown Figure 2 21 Figure 2 21 Select Item Dialog 2 Use the and keys to highlight Enter Unlock Password and press Enter The Ente...

Page 71: ... UnlockHD exe Figure 2 23 to create a password unlock code Use the format UnlockHD key code with the code noted in the Figure 2 22 Example UnlockHD 76943488 The command generates a password which can be used for unlocking the HDD Password 46548274 Figure 2 23 Unlock Password 5 On original device enter password Figure 2 23 in Enter Unlock Password dialog Figure 2 22 ...

Page 72: ...sword A hardware method and a software method Hardware Method 0 1 Remove AC adapter 2 Locate the CMOS jumper point A Figure 2 24 Figure 2 24 CMOS Jumper Overview 3 Short each point 4 Plug in AC adapter 5 Restart the system and press F2 to enter BIOS Utility Setup menu 6 If no password prompt is shown BIOS password is cleared 7 If password prompt is shown repeat steps 1 through 5 Table 2 5 CMOS Jum...

Page 73: ...lean the desired password Figure 2 25 Figure 2 25 Clean BIOS Password 3 The on screen message shows function success or failure D Clnpwd clnpwd Acer Clean Password Utility V1 00 Press 1 or 2 to clean any password shown as below 1 User Password 2 Supervisor Password Clean User Password Successful ...

Page 74: ...At a DOS prompt enter bs and a boot sequence ID number A boot sequence ID is a digit from 1 to 4 Figure 2 26 Boot Sequence Selector Example bs 2 selects the boot sequence of HDD CD ROM LAN Floppy D BOOTSEQd bs Boot Sequence Selector Version 0 03 Created by Rockwell Chuang 10 01 2005 Usage BS 1 2 3 4 BS 1 Floppy HardDisk CD ROM LAN BS 2 HardDisk CD ROM LAN Floppy BS 3 CD ROM HardDisk LAN Floppy BS ...

Page 75: ...tinue the boot procedure Using DMITools 0 The DMI Desktop Management Interface Tool copies BIOS information to EEPROM Electrically Erasable Programmable Read Only Memory Used in the DMI pool for hardware management When the BIOS shows Verifying DMI pool data it is checking that the table correlates with installed hardware components before sending information to the operating system Windows etc To...

Page 76: ... Input 0 dmitools r Output 0 Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h AO722 Serial Number Type1 Offset07h 01234567890123456789 UUID String Type1 Offset08h xxxxxxxx xxxx xxxx xxxx xxxxxxxxxxxx Write Product Name to EEPROM Input 0 dmitools wp AO722 Write Serial Number to EEPROM Input 0 dmitools ws 01234567890123456789 Write UUID to EEPROM Create UUID from Intel WFM20 pdf Input ...

Page 77: ...ompt enter memcfg p mac_id ini to write to eeprom Figure 2 29 Updating MAC Address and SSID SVID 6 Reboot computer when process has completed Edit C memcfg mac_id ini Current_MAC_address 00 04 F0 11 11 1A SubSystem_ID 05 43 10 25 Line C MEMCFG memcfg p mac_id ini EEPROM OTP R W Utility 1 0 0 37 Sep 24 2010 Searching for supported Ethernet adapter Bus number 6 Device number 0 Slot number 0 PCI Ids ...

Page 78: ...2 28 System Utilities ...

Page 79: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 80: ...Module Removal 3 18 3G Module Installation 3 18 Keyboard Removal 3 19 Keyboard Installation 3 20 Upper Case Removal 3 21 Upper Case Installation 3 22 LED Board Removal 3 23 LED Board Installation 3 24 Touchpad Board Removal 3 25 Touchpad Board Installation 3 25 USB Board Removal 3 26 USB Module Installation 3 26 Bluetooth Module Removal 3 27 Bluetooth Module Installation 3 27 Mainboard Removal 3 2...

Page 81: ...dule Installation 3 39 LCD Panel Removal 3 40 LCD Panel Installation 3 42 LCD Brackets Removal 3 43 LCD Brackets Installation 3 43 Microphone Removal 3 44 Microphone Installation 3 44 3G Antenna Removal 3 45 3G Antenna Installation 3 45 WLAN Antenna Removal 3 46 WLAN Antenna Installation 3 46 ...

Page 82: ...3 4 ...

Page 83: ... following procedures may not represent the final product color or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be performed prior to performing maintenance Recommended Equipment ...

Page 84: ...3 1 contains a complete list of the required screws and fasteners required when performing any maintenance on the notebook computer Table 3 1 Main Screw List Screw Quantity M2 0x3 0 7 M2 0x3 0 t 4 9 M2 0x4 0 Ni 6 M2 0x5 0 14 M3 0x3 0 Ni 2 M2 0x3 0 speaker 4 ...

Page 85: ...Flowchart 0 The flowchart in Figure 3 1 provides a graphic representation of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flowchart ...

Page 86: ...and install sequence Observe the order of the sequence to avoid damage to any of the hardware components Perform the following prior to performing any maintenance procedures 1 Remove power A from the system and peripherals Figure 3 2 2 Remove all cables from system Figure 3 2 AC Adapter Outlet 3 Place system on a stable work surface A ...

Page 87: ...elease latch B to release battery from lower case Figure 3 3 Figure 3 3 Battery Pack 2 Remove battery A IMPORTANT Follow local regulations for battery disposal Figure 3 3 Battery Pack Installation 0 1 Install battery A into slot C until secured Figure 3 4 Figure 3 4 Battery Slot A B C ...

Page 88: ...achine Maintenance Procedures Dummy Card Removal 0 1 Push in dummy card A to release Figure 3 5 Figure 3 5 Dummy Card 2 Remove dummy card A Dummy Card Installation 0 1 Insert dummy card A 2 Push in to lock A ...

Page 89: ...ack Removal 1 Locate SIM card A in battery bay Figure 3 6 Figure 3 6 SIM Card 2 Push in SIM card to release from spring latch 3 Remove SIM card SIM Card Installation 0 1 Insert SIM card A into SIM card slot Figure 3 6 2 Push card until spring latch locks 3 Install battery pack A ...

Page 90: ...equisite Battery Pack Removal 1 Remove screw A from lower case Figure 3 7 Figure 3 7 Uniload Door 2 Slide and remove uniload door B Uniload Door Installation 0 1 Insert uniload door flanges into slots C on lower case Figure 3 8 Figure 3 8 Slots On Lower Case A B C ...

Page 91: ...Machine Maintenance Procedures 3 13 2 Slide uniload door B until secure 3 Install and secure screw A to lower case Figure 3 7 4 Install battery pack ID Size Quantity Screw Type A M2 0x5 0 1 ...

Page 92: ...isite Uniload Door Removal 1 Disconnect HDD module FFC A from mainboard connector B Figure 3 9 Figure 3 9 HDD Module 2 Remove HDD module C from lower case by lifting HDD mylar D 3 Remove screws E from HDD module Figure 3 10 Figure 3 10 HDD Bracket A B D C E E F G H ...

Page 93: ...DD Module Installation 0 1 Install HDD bracket H HDD module Figure 3 10 2 Connect HDD board F to HDD connector G 3 Install and secure screws E to HDD module 4 Install HDD module C to lower case Figure 3 9 5 Connect HDD module FFC A to mainboard connector B 6 Install uniload door ID Size Quantity Screw Type D M3 0x3 0 Ni 2 ...

Page 94: ...A on mainboard Figure 3 11 Figure 3 11 DIMM Module 2 Open module clips B to release DIMM module 3 Disconnect DIMM module from mainboard connector C DIMM Module Installation 0 1 Connect DIMM module A into mainboard connector C Figure 3 11 2 Press down on DIMM module until clips B lock 3 Install uniload door A B B C ...

Page 95: ... auxiliary C antenna cables from WLAN module 3 Remove screw B from WLAN module 4 Disconnect WLAN module from mainboard connector E WLAN Module Installation 0 1 Connect WLAN module A into mainboard connector E 2 Install and secure screw B to WLAN module 3 Connect WLAN main D and auxiliary C antenna cables to WLAN module 4 Install uniload door ID Size Quantity Screw Type B M2 0x3 0 1 A C B D E ...

Page 96: ...D and auxiliary C antenna cables from 3G module 3 Remove screw E from 3G module 4 Disconnect 3G module from mainboard connector B 3G Module Installation 0 1 Connect 3G module A into mainboard connector B 2 Install and secure screw E to 3G module 3 Connect 3G main D and auxiliary C antenna cables to 3G module 4 Install uniload door ID Size Quantity Screw Type E M2 0x3 0 1 A B D E C ...

Page 97: ...3 14 Keyboard Latches CAUTION Keyboard is attached to mainboard by Flexible Printed Circuits FPC cable Use caution when lifting or removing keyboard 2 Lift keyboard from upper case 3 Turn keyboard over onto palmrest Figure 3 15 Figure 3 15 Keyboard FPC 4 Disconnect keyboard FPC B from mainboard connector C 5 Remove keyboard D A A A B C D ...

Page 98: ...2 Connect keyboard FPC B to mainboard connector C 3 Locate keyboard frame flanges D Figure 3 16 Figure 3 16 Keyboard Frame Flanges 4 Install keyboard frame flanges into slots on upper case Figure 3 17 Figure 3 17 Keyboard Installation 5 Install and secure keyboard to latches A Figure 3 14 6 Install uniload door D ...

Page 99: ...edures 3 21 Upper Case Removal 0 Prerequisite Keyboard Removal 1 Remove screws A from lower case Figure 3 18 Figure 3 18 Lower Case Screws 2 Turn computer over Figure 3 19 Figure 3 19 Upper Case Cables and Screws A C B C D E F ...

Page 100: ... upper and lower case are separated 7 Remove upper case Upper Case Installation 0 1 Install upper case to lower case Figure 3 20 2 Press along edges until there is no gap between upper case and lower case 3 Install and secure screws B to upper case Figure 3 19 4 Connect the following cables Touchpad board FFC D to mainboard connector C LED Board FFC E to mainboard connector F 5 Turn computer over ...

Page 101: ... 21 Figure 3 21 LED Board 2 Remove LED board FFC D from upper case adhesive 3 Remove screw C from upper case CAUTION LED board is secure to lower case guide Use caution when lifting 4 Lift LED board until clear of guidepins B on upper case 5 Slide and remove LED board from guide E Figure 3 22 Figure 3 22 LED Board Guide A B C B D E ...

Page 102: ...LED board with guide E on upper case Figure 3 22 2 Align and install LED board A with guidepins B on upper case Figure 3 21 3 Install and secure screw C to upper case 4 Secure LED board FFC D to upper case adhesive 5 Install upper case ID Size Quantity Screw Type C M2 0x3 0 t 0 4 1 ...

Page 103: ...m touchpad board connector C 3 Remove screws D from upper case 4 Remove touchpad board from guidepins E on upper case Touchpad Board Installation 0 1 Align and install touchpad board A with guidepin E on upper case Figure 3 23 2 Install and secure screws D to upper case 3 Install touchpad board FFC B to touchpad board connector C 4 Install upper case ID Size Quantity Screw Type D M2 0x3 0 t 0 4 2 ...

Page 104: ...d FFC C from lower case adhesive 4 Remove screw C from lower case 5 Remove USB board from guidepins D on lower case USB Module Installation 0 1 Align and install USB board A to guidepins D on lower case Figure 3 24 2 Install and secure screw C to lower case 3 Secure USB board FFC D to lower case adhesive 4 Connect the following cables USB board FFC C to mainboard connector B Microphone cable G to ...

Page 105: ... mainboard Use caution when lifting or removing bluetooth module 2 Remove bluetooth module from adhesive on lower case 3 Disconnect bluetooth cable B from bluetooth connector C Figure 3 26 Figure 3 26 Bluetooth Cable Bluetooth Module Installation 0 1 Connect bluetooth cable B to bluetooth connector C Figure 3 26 2 Align and secure bluetooth module A to adhesive on lower case Figure 3 25 3 Install ...

Page 106: ...following cables Figure 3 27 Bluetooth cable A from mainboard connector B Speaker cable C from mainboard connector D LCD cable F from mainboard connector G Figure 3 27 Mainboard 2 Remove mylar K covering DC in cable and mainboard connector 3 Disconnect DC IN cable H from mainboard connector J 4 Remove screws E from lower case 5 Remove mainboard from guidepins L on lower case A B C D F G K J H E L ...

Page 107: ...to mainboard connector J 4 Secure mylar K over DC in cable and mainboard connector 5 Connect the following cables Bluetooth cable A to mainboard connector B Speaker cable C to mainboard connector D LCD cable F to mainboard connector G 6 Install upper case 7 Install USB board 8 Install HDD module 9 Install WLAN module 10 Install 3G module 11 Install DIMM module ID Size Quantity Screw Type E M2 0x3 ...

Page 108: ... Remove speaker cable D from guides on lower case 3 Remove screws C from lower case 4 Remove speakers from lower case Speaker Module Installation 0 1 Install right A and left B speakers to lower case Figure 3 28 2 Install and secure screws C to upper case 3 Install speaker cable D to guides on upper case 4 Install mainboard ID Size Quantity Screw Type C M2 0x3 0 Speaker 4 B A C C D D ...

Page 109: ...lar 2 Lift battery C from opening B on mainboard connector D Figure 3 30 Figure 3 30 RTC Battery 3 Remove battery from mainboard connector NOTE NOTE Follow local regulations for battery disposal RTC Battery Installation 0 1 Install RTC battery C into mainboard connector D Figure 3 29 2 Press to secure 3 Secure mylar A to cover RTC battery 4 Install mainboard A B C D ...

Page 110: ...0 Prerequisite Mainboard Removal CAUTION Thermal module may be hot 1 Locate thermal module A on mainboard Figure 3 31 Figure 3 31 Thermal Module 2 Disconnect fan cable D from mainboard connector C 3 Remove screws B from mainboard 4 Remove thermal module D B C A ...

Page 111: ...ule A to mainboard screw holes Figure 3 31 2 Install and secure screws B to mainboard 3 Connect fan cable D to mainboard connector C 4 Install mainboard Figure 3 32 Mainboard Recycling IMPORTANT Follow local regulations for circuit board disposal ID Size Quantity Screw Type B M2 0x3 0 3 ...

Page 112: ...uisite Mainboard Removal 1 Locate DC IN cable A on lower case Figure 3 33 Figure 3 33 DC IN Cable Removal 2 Remove DC IN cable from slot B on lower case DC IN Cable Installation 0 1 Install DC IN cable A to slot B on lower case Figure 3 33 2 Install mainboard A B B ...

Page 113: ...al 1 Remove the following cables from lower case guides Figure 3 34 WLAN main cable A WLAN auxiliary cable B 3G main cable C 3G auxiliary cable D Figure 3 34 WLAN and 3G Cables 2 Remove screws E from lower case 3 Lift and remove LCD module F from guidepins G on lower case C B A D E E F ...

Page 114: ...dule F with guidepins G on lower case Figure 3 34 2 Install and secure screws E to lower case 3 Secure the following cables to guides on lower case WLAN main cable A WLAN auxiliary cable B 3G main cable C 3G auxiliary cable D 4 Install mainboard ID Size Quantity Screw Type E M2 0x4 0 Ni 4 ...

Page 115: ...7 LCD Bezel Removal 0 Prerequisite LCD Module Removal 1 Remove mylar screw covers A from LCD bezel Figure 3 35 Figure 3 35 LCD Module Overview with Bezel 2 Remove screws A from LCD bezel Figure 3 36 Figure 3 36 LCD Bezel Screws A A B B ...

Page 116: ...ezel Installation 0 1 Align hinge side of bezel to LCD cover and press down until there is no gap between bezel and LCD module CAUTION Make sure cables do not get caught underneath bezel it may cause damage to cables 2 Move along edges until bezel is secure to LCD cover 3 Install and secure screws B to LCD cover Figure 3 36 4 Install mylar screw covers A Figure 3 35 5 Install LCD Module ID Size Qu...

Page 117: ...e 3 38 Figure 3 38 Camera Module 2 Remove camera module cable A from connector B 3 Remove camera module from adhesive strip and guidepins C on LCD cover Camera Module Installation 0 1 Align and install camera module D with guidepins C on LCD cover Figure 3 38 2 Install camera module cable A to connector B 3 Install LCD Bezel A B C D C ...

Page 118: ...site LCD Bezel Removal 1 Remove screws A from LCD cover Figure 3 39 Figure 3 39 LCD Panel CAUTION LCD cable is connected to LCD panel Use caution when lifting or removing LCD panel 2 Lift LCD panel C as shown in Figure 3 40 Figure 3 40 LCD Cable B B B A A C E D F G ...

Page 119: ...connector E 4 Lift foil tabs F 5 Remove LCD cable G from LCD cover 6 Remove LCD panel Figure 3 41 Figure 3 41 LCD Panel 7 Remove tape H to reveal LCD cable and LCD panel connector 8 Disconnect LCD cable G from LCD panel connector J Figure 3 42 Figure 3 42 LCD Cable H G J ...

Page 120: ...cable and LCD panel connector 3 Align LCD cable with foil tabs F on LCD cover Figure 3 40 4 Secure foil tabs over LCD cable 5 Connect camera cable D to camera connector E 6 Align and install LCD panel C to guidepins B on LCD cover Figure 3 39 7 Install and secure screws A to LCD cover 8 Install LCD bezel ID Size Quantity Screw Type A M2 0x3 0 t 4 4 ...

Page 121: ...rackets B Figure 3 43 Figure 3 43 LCD Brackets Module 2 Remove brackets from guidepins C on LCD cover LCD Brackets Installation 0 1 Align and install bracket B with guidepins C on LCD cover Figure 3 43 2 Install and secure screws A to LCD cover 3 Install LCD panel ID Size Quantity Screw Type A M2 0x3 0 t 4 2 A C C B B ...

Page 122: ...e 3 44 LCD Module Cover without Panel 2 Remove microphone cable from LCD cover 3 Remove microphone module C from guide on LCD cover Microphone Installation 0 1 Align and install microphone module F to guide on LCD cover Figure 3 44 2 Install microphone cable B to LCD cover Figure 3 44 3 Secure foil tabs A over microphone cable 4 Install LCD panel A B C ...

Page 123: ...out Panel 2 Remove 3G cables from guides on LCD cover 3 Remove foil E and F covering 3G main and auxiliary antennas from LCD cover 4 Remove 3G antennas 3G Antenna Installation 0 1 Secure foil E and F covering 3G main and auxiliary antennas on LCD cover Figure 3 45 2 Secure 3G main B and auxiliary C cables to guides on LCD cover 3 Secure foil tabs A over 3G cables 4 Install LCD panel A A B C E F ...

Page 124: ... Panel 2 Remove cables from guides on LCD cover 3 Remove foil E and F covering WLAN main and auxiliary antennas from LCD cover 4 Remove WLAN antennas WLAN Antenna Installation 0 1 Secure foil E and F covering WLAN main and auxiliary antennas on LCD cover Figure 3 46 2 Secure WLAN main B and auxiliary C cables to guides on LCD cover 3 Secure foil tabs A over WLAN cables 4 Install LCD panel A A C B ...

Page 125: ...CHAPTER 4 Troubleshooting ...

Page 126: ...e 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Wireless Function Failure 4 14 Bluetooth Failure 4 15 3G Function Failure 4 16 Thermal Unit Failure 4 17 Cosmetic Failure 4 18 Other Functions Failure 4 19 Intermittent Problems 4 24 Undetermined Problems 4 24 Post Codes 4 25 POST Code Range 4 25 ...

Page 127: ...Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved Refer to Online Support Information Table 4 1 Symptoms Symptoms Verified Power On Issues Top...

Page 128: ...puter and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit Refer to Thermal Unit Failure and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 6 Remove any recen...

Page 129: ...wing Figure 4 2 No Display Issue TOP Start NG NG OK NG OK NG OK NG Replace M B OK OK Can power on RAM module well connected RAM module OK lcd cable well connected Go to no power Trouble shooting step Connect it well Replace RAM module Connect it well LCD panel cabl e ok Replace LCD panel cable inverter B ...

Page 130: ...e and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 6 If the POST or video appears on the external display only refer to LCD Failure 7 Disconnect power and all external devices including port replicators or docking stations R...

Page 131: ...CD is faulty and should be replaced Refer to Maintenance Flowchart 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application If desktop display resolution is not normal right click on the desktop and select Personalize Display Settings Click ...

Page 132: ...4 8 Troubleshooting LCD Failure 0 If the LCD fails perform the following Figure 4 4 LCD Failure Start Swap M B OK OK NG Check LCD module Swap LCD cable LCD panel ...

Page 133: ...ailure 0 If the Touch panel fails perform the following Figure 4 5 Touchpad Failure Start OK NG OK OK NG Touchpanel is OK not crack Control B cable insert well or it is ok Swap M B Change touch Panel Insert control B Well or change it ...

Page 134: ...s There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Click the volume icon on the taskbar Drag the slider to 50 Confirm that the volume is not muted Click Mixer to verify that other audio applications are set to...

Page 135: ...akers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the Operating System 12 If the Issue is still not resolved refer to Online ...

Page 136: ... Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the on screen prompts to complete the test 7 If the Issue is sti...

Page 137: ...Troubleshooting 4 13 USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure Start Swap M B OK OK NG Check USB CONNis well Replace USB CONN ...

Page 138: ...re 0 If the WLAN fails perform the following Figure 4 9 Wireless Function Failure Start OK NG Swap M B OK OK NG OK NG Check W L antenna to W L card Check antenna Check W L card Re assemble the antenna to W L card Swap The antenna Swap the WL card ...

Page 139: ...ailure 0 If the Bluetooth fails perform the following Figure 4 10 Bluetooth Failure Start OK NG Swap M B OK OK NG OK NG Check B T cable to B T Connect Check B T cable Check B T Re assemble the B T cable Swap The B T cable Swap the B T ...

Page 140: ... 0 If the Card Reader fails perform the following Figure 4 11 Card Reader Failure Start OK NG Swap M B OK OK NG OK NG Check 3G antenna to 3Gcard Check antenna Check 3G card Re assemble the antenna to 3G card Swap The antenna Swap the 3G card ...

Page 141: ...rmal Unit Failure 0 If the Thermal Unit fails perform the following Figure 4 12 Thermal Failure Start OK NG Swap M B OK OK NG OK NG Fan cable Well connected Fan ok Thermal well insert Connect it well Replace fan Insert is well ...

Page 142: ...etic Failure 0 If there are cosmetic problems perform the following Figure 4 13 Cosmetic Failure Start OK NG OK OK NG OK NG OK NG Swap LCD cover LCD cover LCD bezel Upper Lower Function Test Swap LCD bezel Swap Upper Swap Lower ...

Page 143: ...pair attempts to locate and resolve issues with the computer h When complete click Finish If an issue is discovered follow the on screen information to resolve the problem 1 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 2 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the fir...

Page 144: ...DVD CD ROM drives If the device shows a down arrow right click on the device and click Enable 7 Make sure that there are no yellow exclamation marks against the items in lDE ATA ATAPI controllers If a device has an exclamation mark uninstall and reinstall the driver 8 Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark uninsta...

Page 145: ...e used for burning discs is the factory default If using different software refer to the software s user manual Playback is Choppy 0 If playback is choppy or jumps perform the following 1 Check that system resources are not running low Close some applications Reboot and try the operation again 2 Check that the ODD controller transfer mode is set to DMA 3 Navigate to Start Control Panel System and ...

Page 146: ...for bent or broken pins on the drive motherboard and cable connections Try a different cable If the drive works with the new cable the original cable should be replaced 4 Replace the ODD Refer to Maintenance Flowchart Random Loss of BIOS Settings 0 If the computer is experiencing intermittent loss of BIOS information perform the following 1 If the computer is more than one year old replace the CMO...

Page 147: ...tem Restore 9 If the issue is resolved repeat Step 8 and select an earlier time and date 10 Run the Event Viewer to check the events log for errors For more information refer to Windows Help and Support 11 Roll back the mouse driver to the previous version if updated recently 12 Remove and reinstall the mouse driver 13 Check the Device Manager to determine that The device is properly installed The...

Page 148: ... a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from the computer 2 Visuall...

Page 149: ...0 xC0 0xCF ASL 0x51 0x55 0xE1 0xE4 PostBDS 0xF9 0xFE InsydeH2ODDT Reserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH S...

Page 150: ...e Early Initialization PEI_SB_REG_INIT P EI 76 South Bridge Early Initialization PEI_PCIE_TRAINING PEI 77 PCIE Training PEI_TPM_INIT P EI 78 TPM Initialization PEI_SMBUS_INIT P EI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN P EI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_I...

Page 151: ... in DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS DXE 44 Setup SMM ACCE SS service DXE_NB_INIT DXE 45 North bridge Middle initialization DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 Sou...

Page 152: ...unction Initialization DXE_LOAD_ACPI_TABLE DXE 5B ACPI Table Initialization DXE_SB_DISPATCH DXE 5C Setup SB SMM Dispatcher service DXE_SB_IOTRAP_INIT DXE 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER DXE 5E Build AMT Table DXE_PPM_INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform dependence Table 4 6 BDS Phase POST Code Table Functio...

Page 153: ...nitialization BDS_START_SATA_CONTROLLER BDS 1F SATA controller initialization BDS_START_ISA_ACPI_CONTROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device ...

Page 154: ...S BDS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash 3rd party relate functions Platform dependence Table 4 7 PostBDS POST Code Table Functionality Name Include PostCode h Phase Post Code s Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry POST_BDS_BOOT_SECTOR POST_BDS F...

Page 155: ..._RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK P EI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4 9 ACPI Functions POST Code Table Functionality Name Include PostCode h Phase Post Code Description ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S3 ASL_ENTE...

Page 156: ...call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4 11 InsydeH2ODDT Debugger POST Code Table Functionality Name Include PostCode h Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found...

Page 157: ...CHAPTER 5 Jumper and Connector Locations ...

Page 158: ...5 2 Mainboard 5 3 Clearing Password and BIOS Recovery 5 5 Clearing Password 5 5 BIOS Recovery by Crisis Disk 5 6 ...

Page 159: ...tem Description Item Description SW1 Power switch JLED1 LED FFC connector PJP1 DC in connector JSPK2 Speaker connector JLVDS1 LVDS connector JIO1 IO FFC connector JSIM1 SIM Socket JBT1 BT cable connector JTP1 TP FFC connector JREAD1 Card reader socket JKB1 KB connector PJP1 JSIM1 JKB1 JIO1 JBT1 JREAD1 JSPK2 JLED1 JTP1 JLVDS1 SW1 ...

Page 160: ...n Item Description JRJ45 LAN connector JHDMI1 HDMI port JCRT1 CRT connector JHDD1 HDD board FFC connector PJP2 Battery connector JFAN1 Fan connector JDIMM1 RAM connector JMINI1 3G card socket JUSB1 Left side USB port JMINI2 Wireless card socket JRJ45 JCRT1 JUSB1 JHDMI1 JDIMM1 PJP2 JHDD1 JFAN1 JMINI1 JMINI2 ...

Page 161: ...f a BIOS password Supervisor Password and or User Password is set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove AC adapter 2 Locate the CMOS jumper point A Figure 5 3 Figure 5 3 CMOS Jumper Overview 3 Short each point 4 Plug in AC adapter 5 Restart the system and press F2 to enter BIOS Utilit...

Page 162: ...0 To enable the BIOS Recovery process use the function hotkey Fn Esc during BIOS POST The AC adapter and battery are required to be installed during this process Steps for BIOS Recovery using USB HDD 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program in another system with Windows 7 OS To Create a Crisis USB key ...

Page 163: ...ocations 5 7 2 Click OK to close the warning dialogue Figure 5 5 Figure 5 5 Format Warning Dialogue 3 When formatting is complete a dialogue is shown Figure 5 6 Click OK to close dialogue Figure 5 6 Format Complete Dialogue ...

Page 164: ...IOS FD to root directory of USB HDD To use the Crisis USB key perform the following 1 Plug USB key into USB port without AC adapter connected to computer 2 Press and hold Fn ESC 3 Install AC adapter to computer 4 Press Power button to initiate system CRISIS mode 5 When CRISIS is complete the system auto restarts with a workable BIOS 6 Update the latest version BIOS for this machine by regular BIOS...

Page 165: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 166: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 FRU List 6 7 Screw List 6 15 ...

Page 167: ...web or channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to retu...

Page 168: ...List Exploded Diagrams 0 Main Assembly 0 Figure 6 1 Main Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description P N 1 Keyboard KB I110A 117 2 USB Board 55 SFT02 004 3 Lower Case 60 SFT02 002 1 2 3 4 5 6 7 8 ...

Page 169: ...nit List 6 5 4 Uniload Door 60 SFT02 003 5 DC IN Cable 50 SFT02 002 6 Thermal Module w Fan 60 SFT02 006 7 Mainboard MB SFT02 002 8 Upper Case 60 SFT02 001 Table 6 1 Main Assembly Exploded Diagram Continued No Description P N ...

Page 170: ...agram Table 6 2 LCD Assembly Exploded Diagram No Description P N 1 LCD Bezel incl CMOS mylar 60 SFT02 005 2 Camera Module 57 SFT02 001 3 LCD Panel LK 11605 007 4 LCD Bracket Right 33 SFT02 002 5 LCD Cover 60 SFT02 004 6 LCD Cable 50 SFT02 005 7 LCD Bracket Left 33 SFT02 002 1 2 3 4 5 6 7 ...

Page 171: ...YO 3 cell 2200mAh Main COMMON ID AL10A31 BT 00303 022 Battery SANYO AL10AW Li Ion 3S1P SANYO 3 cell 2200mAh Main COMMON ID AL10A31 for white BT 00303 023 Battery SANYO AL10B Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AL10B31 BT 00603 114 Battery SANYO AL10BW Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON ID AL10B31 for white BT 00603 121 BOARD FOXCONN BLUETOOTH BRM 2070 T77H114 01 BT 3 0 BH 211...

Page 172: ...23600 087 3G CARD Huawei EM770W Rev2 LC 21300 066 CABLE BLUE TOOTH CABLE 6PIN 50 SFT02 001 DC IN CABLE 50 SFT02 002 AC CLIP US 27 WH202 001 AC CLIP EU 27 WH202 002 AC CLIP AUSTRALIA 27 WH202 003 AC CLIP UK 27 WH202 004 AC CLIP ARGETINA 27 WH202 005 AC CLIP CHINA 27 WH202 006 AC CLIP BRAZIL 27 WH202 007 AC CLIP S AFRICA 27 WH202 008 AC CLIP KOREA 27 WH202 009 AC CLIP AF 27 WH202 010 Table 6 3 FRU L...

Page 173: ...2ZEST0 ML320S AF 4K drive SATA 8MB LF F W 01 01A01 4K drive KH 25008 029 HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 HDD WD 2 5 5400rpm 320GB WD3200BPVT 22ZEST0 ML320S 4K drive SATA 8MB LF F W 01 01A01 KH 32008 022 HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 50007...

Page 174: ...0A 118 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 84KS Black Thailand Texture KB I110A 114 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 84KS Black Korean Texture KB I110A 105 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black UK Texture KB I110A 116 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black German Texture KB I110A 100 Keyboard ACER NT1T_A10B NT1T Internal 1...

Page 175: ...1 Standard 85KS Black FR Arabic Texture KB I110A 098 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black Nordic Texture KB I110A 106 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black SLO CRO Texture KB I110A 110 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black CZ SK Texture KB I110A 095 Keyboard ACER NT1T_A10B NT1T Internal 11 Standard 85KS Black Bulgaria Texture KB...

Page 176: ...2 003 LCD BEZEL INCL CMOS MYLAR BLACK 60 SFT02 005 LED LCD AUO 11 6 WXGA Glare B116XW03 V2 LF 200nit 8ms 500 1 LK 11605 007 LED LCD CMO 11 6 WXGA Glare N116BGE L41 LF 200nit 10ms 500 1 for Brazil LK 116BD 006 ANTENNA WLAN MAIN 50 SFT02 003 ANTENNA WLAN AUX 50 SFT02 004 ANTENNA 3G MAIN 50 SFT02 006 ANTENNA 3G AUX 50 SFT02 007 LCD CABLE 50 SFT02 005 Table 6 3 FRU List Continued Category Description ...

Page 177: ... 1GB GU672203EP0200 LF 128 8 0 065um KN 1GB0H 017 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88B0NS CG LF 256 8 0 055um KN 2GB03 021 Memory MICRON SO DIMM DDRIII 1333 2GB MT8JSF25664HZ 1G4D1 LF 256 8 0 055um KN 2GB04 017 Memory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB07 004 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ20UF8BCS0 DJ F LF 256 8 46nm KN 2GB09 010 Memor...

Page 178: ...ELLANEOUS LCD COVER GASKET L FOR 3G 47 SFT02 005 LCD COVER GASKET R FOR 3G 47 SFT02 006 LCD SCREW MYLAR BLACK 47 SFT02 001 HDD MYLAR FOR 9 5MM 47 SFT02 002 HDD MYLAR FOR 7MM 47 SFT02 003 LCD MIC MYLAR 47 SFT02 004 Table 6 3 FRU List Continued Category Description P N ...

Page 179: ...gory P N Description SCREW 86 SFT02 001 SCREW 2D 3L K 4 5D ZK NL CR3 0 4T 86 SFT02 002 SCREW 2D 3L K 4 5D ZK NL 86 SFT02 003 SCREW 2D 4 0L K 4 0D NI NL 0 3T 86 SFT02 004 SCREW 2D 5L K 4 6D ZK NL CR3 86 SFT02 005 SCREW 2D 3L K 8D ZK NL 86 SFT02 006 SCREW M M 3 0D 3 0L K 4 9D NI ...

Page 180: ...6 16 FRU Field Replaceable Unit List ...

Page 181: ...CHAPTER 7 Model Definition and Configuration ...

Page 182: ...7 2 Aspire One 722 7 3 ...

Page 183: ...S1 AO722 C52bb FR LU SFU02 003 EMEA AO722 C52bb W7HP64SSFR1 MC UMACbb_3 1 2G 250 3L2 2 5R CB_bgn_0 3C_Rb _FR22 AO722 C52bb FR LU SFU02 004 EMEA AO722 C52bb W7HP64SSFR1 MC UMACbb_3 1 2G 250 3L2 2 5R CB_bgn_0 3C_Rb _FR21 AO722 C52bb GCTWN LU SFU02 002 TWN AO722 C52bb W7HP64SSTW1 MC UMACbb_3 1 2G 250 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_TC41 AO722 C52bb HK LU SFU02 005 CHINA AO722 C52bb W7HP64SSHK2 MC UMA...

Page 184: ...2 2 5R CB_bgn_0 3C_ IRB_A111 AO722 C52kk AT LU SFT02 016 EMEA AO722 C52kk W7HP64SSAT1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _DE61 AO722 C52kk AT LU SFT02 043 EMEA AO722 C52kk W7HP64SSAT1 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_DE61 AO722 C52kk BE LU SFT02 013 EMEA AO722 C52kk W7HP64SSBE1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _NL11 AO722 C52kk BE LU SFT02 040 EMEA AO722 C5...

Page 185: ...20 BT 6L2 2 5R CB_bgn_0 3C_ IRB_LT11 AO722 C52kk Baltic LU SFT02 052 EMEA AO722 C52kk W7HP64SSBC5 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_LT11 AO722 C52kk CH LU SFT02 036 EMEA AO722 C52kk W7HP64SSCH1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _IT41 AO722 C52kk CH LU SFT02 063 EMEA AO722 C52kk W7HP64SSCH1 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_IT41 AO722 C52kk CY LU SFT02 02...

Page 186: ...BT 6L2 2 5R CB_bgn_0 3C_ IRB_ENS1 AO722 C52kk ES LU SFT02 020 EMEA AO722 C52kk W7HP64SSES1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _ES51 AO722 C52kk ES LU SFT02 055 EMEA AO722 C52kk W7HP64SSES1 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_ES51 AO722 C52kk FR LU SFT02 011 EMEA AO722 C52kk W7HP64SSFR1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _FR21 AO722 C52kk FR LU SFT02 012 EMEA AO7...

Page 187: ... 2 5R CB_bgn_0 3C_ BAG_IRB_ZH31 AO722 C52kk HK LU SFT02 007 CHINA AO722 C52kk W7HP64SSHK2 MC UMACkk_3 1 2G 500 BT 6L2 2 5R CB_bgn_0 3C_ BAG_IRB_ZH31 AO722 C52kk HU LU SFT02 031 EMEA AO722 C52kk W7HP64SSHU1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _HU11 AO722 C52kk HU LU SFT02 053 EMEA AO722 C52kk W7HP64SSHU1 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_HU11 AO722 C52kk IL LU SFT02 032 EM...

Page 188: ...5R CB_bgn_0 3C_ BAG_IRB_JA11_CM301 AO722 C52kk JP LU SFT02 004 AAP AO722 C52kk W7HP64SJP1 MC UMACkk_3 1 2G 250 BT 3L2 2 5R CB_bgn_0 3C_ BAG_IRB_JA11_CM302 AO722 C52kk LU LU SFT02 015 EMEA AO722 C52kk W7HP64SSLU3 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _IT41 AO722 C52kk LU LU SFT02 042 EMEA AO722 C52kk W7HP64SSLU3 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_IT41 AO722 C52kk NL LU SFT02 ...

Page 189: ... 5R CB_bgn_0 3C_ IRB_RO11 AO722 C52kk RS BA LU SFT02 026 EMEA AO722 C52kk W7HP64SSBA1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _A151 AO722 C52kk RS BA LU SFT02 048 EMEA AO722 C52kk W7HP64SSBA1 MC UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ IRB_A151 AO722 C52kk SI HR LU SFT02 027 EMEA AO722 C52kk W7HP64SSSI1 MC UMACkk_3 1 2G 250 6L2 2 5R CB_bgn_0 3C_IRB _SL11 AO722 C52kk SI HR LU SFT02 049 EMEA...

Page 190: ... 3C_Rb _PT21 AO722 C58bb IN LU SFU08 001 AAP AO722 C58bb W7ST32INSSIN1 MC UMACbb_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_ES61 AO722 C58bb MX LU SFU08 003 PA AO722 C58bb EM W7ST32EMSSMX2 MC UMACbb_3 1 2G 500_L 6L2 2 5R CB_bgn_0 3C_ Rb_PT21 AO722 C58bb PH LU SFU08 002 AAP AO722 C58bb EM W7ST32EMSSPH1 MC UMACbb_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_ES61 AO722 C58kk CL LU SFT08 004 PA AO722 C5...

Page 191: ...L2 2 5R CB_bgn_0 3C_ BAG_Rb_ES61 AO722 C5Cbb TH LU SFU0C 003 AAP AO722 C5Cbb LINPUSSTH1 UMACbb_3 1 1G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_TH51 AO722 C5Cbb TH LU SFU0C 004 AAP AO722 C5Cbb LINPUSSTH3 UMACbb_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_ES61 AO722 C5Cbb TH LU SFU0C 005 AAP AO722 C5Cbb LINPUSSTH4 UMACbb_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_Rb_ES61 AO722 C5Cbb TH LU SFU0C 006 AAP AO722...

Page 192: ...R CB_bgn_0 3C_ BAG_IRB_ES61 AO722 C5Ckk TH LU SFT0C 003 AAP AO722 C5Ckk LINPUSSTH1 UMACkk_3 1 2G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_IRB_TH51 AO722 C5Ckk TH LU SFT0C 004 AAP AO722 C5Ckk LINPUSSTH3 UMACkk_3 1 1G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_IRB_ES61 AO722 C5Ckk TH LU SFT0C 005 AAP AO722 C5Ckk LINPUSSTH4 UMACkk_3 1 1G 320 BT 6L2 2 5R CB_bgn_0 3C_ BAG_IRB_ES61 AO722 C5Ckk TH LU SFT0C 006 AAP AO722 C...

Page 193: ...LU SFT02 045 AO722_UMACkk_3 AMDC50B AO722 C52kk AT LU SFT02 016 AO722_UMACkk_3 AMDC50B AO722 C52kk AT LU SFT02 043 AO722_UMACkk_3 AMDC50B AO722 C52kk BE LU SFT02 013 AO722_UMACkk_3 AMDC50B AO722 C52kk BE LU SFT02 040 AO722_UMACkk_3 AMDC50B AO722 C52kk BG LU SFT02 024 AO722_UMACkk_3 AMDC50B AO722 C52kk BG LU SFT02 046 AO722_UMACkk_3 AMDC50B AO722 C52kk Baltic LU SFT02 028 AO722_UMACkk_3 AMDC50B AO7...

Page 194: ...kk_3 AMDC50B AO722 C52kk HK LU SFT02 007 AO722_UMACkk_3 AMDC50B AO722 C52kk HU LU SFT02 031 AO722_UMACkk_3 AMDC50B AO722 C52kk HU LU SFT02 053 AO722_UMACkk_3 AMDC50B AO722 C52kk IL LU SFT02 032 AO722_UMACkk_3 AMDC50B AO722 C52kk IL LU SFT02 033 AO722_UMACkk_3 AMDC50B AO722 C52kk IL LU SFT02 059 AO722_UMACkk_3 AMDC50B AO722 C52kk IL LU SFT02 060 AO722_UMACkk_3 AMDC50B AO722 C52kk IT LU SFT02 034 AO...

Page 195: ...2_UMACbb_3 AMDC50B AO722 C58bb IN LU SFU08 001 AO722_UMACbb_3 AMDC50B AO722 C58bb MX LU SFU08 003 AO722_UMACbb_3 AMDC50B AO722 C58bb PH LU SFU08 002 AO722_UMACbb_3 AMDC50B AO722 C58kk CL LU SFT08 004 AO722_UMACkk_3 AMDC50B AO722 C58kk ES LU SFT08 003 AO722_UMACkk_3 AMDC50B AO722 C58kk IN LU SFT08 001 AO722_UMACkk_3 AMDC50B AO722 C58kk PH LU SFT08 002 AO722_UMACkk_3 AMDC50B AO722 C5Cbb CN LU SFU0C ...

Page 196: ...GAGS UMA AO722 C52bb FR LU SFU02 004 NLED11 6WXGAGS UMA AO722 C52bb GCTWN LU SFU02 002 NLED11 6WXGAGS UMA AO722 C52bb HK LU SFU02 005 NLED11 6WXGAGS UMA AO722 C52bb HK LU SFU02 008 NLED11 6WXGAGS UMA AO722 C52bb JP LU SFU02 001 NLED11 6WXGAGS UMA AO722 C52bb WW S2 SFU02 001 NLED11 6WXGAG UMA AO722 C52bb WW S2 SFU02 002 NLED11 6WXGAG UMA AO722 C52bb WW S2 SFU02 003 NLED11 6WXGAGS UMA AO722 C52kk AL...

Page 197: ...LU SFT02 037 NLED11 6WXGAGS UMA AO722 C52kk ES LU SFT02 020 NLED11 6WXGAGS UMA AO722 C52kk ES LU SFT02 055 NLED11 6WXGAGS UMA AO722 C52kk FR LU SFT02 011 NLED11 6WXGAGS UMA AO722 C52kk FR LU SFT02 012 NLED11 6WXGAGS UMA AO722 C52kk FR LU SFT02 038 NLED11 6WXGAGS UMA AO722 C52kk FR LU SFT02 039 NLED11 6WXGAGS UMA AO722 C52kk GR LU SFT02 022 NLED11 6WXGAGS UMA AO722 C52kk GR LU SFT02 023 NLED11 6WXG...

Page 198: ...1 6WXGAGS UMA AO722 C52kk RS BA LU SFT02 026 NLED11 6WXGAGS UMA AO722 C52kk RS BA LU SFT02 048 NLED11 6WXGAGS UMA AO722 C52kk SI HR LU SFT02 027 NLED11 6WXGAGS UMA AO722 C52kk SI HR LU SFT02 049 NLED11 6WXGAGS UMA AO722 C52kk UK LU SFT02 009 NLED11 6WXGAGS UMA AO722 C52kk UK LU SFT02 064 NLED11 6WXGAGS UMA AO722 C52kk US LU SFT02 002 NLED11 6WXGAGS UMA AO722 C52kk WW S2 SFT02 001 NLED11 6WXGAG UMA...

Page 199: ...A AO722 C5Ckk TH LU SFT0C 003 NLED11 6WXGAGS UMA AO722 C5Ckk TH LU SFT0C 004 NLED11 6WXGAGS UMA AO722 C5Ckk TH LU SFT0C 005 NLED11 6WXGAGS UMA AO722 C5Ckk TH LU SFT0C 006 NLED11 6WXGAGS UMA AO722 C5Ckk VN LU SFT0C 007 NLED11 6WXGAGS UMA Table 7 4 Memory 1 HDD 1 Model Country P N Memory 1 HDD 1 GB AO722 C52bb CH LU SFU02 009 SO2GBIII10 N320GB5 4KS_4K AO722 C52bb DK LU SFU02 006 SO2GBIII10 N320GB5 4...

Page 200: ...20GB5 4KS_4K AO722 C52kk Baltic LU SFT02 052 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk CH LU SFT02 036 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk CH LU SFT02 063 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk CY LU SFT02 021 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk CY LU SFT02 056 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk Czech LU SFT02 017 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk Czech LU SFT02 044 SO2GBIII10 N320GB5 4KS_4K...

Page 201: ...22 C52kk JP LU SFT02 004 SO2GBIII10 N250GB5 4KS AO722 C52kk LU LU SFT02 015 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk LU LU SFT02 042 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk NL LU SFT02 014 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk NL LU SFT02 041 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk PL LU SFT02 035 SO2GBIII10 N250GB5 4KS_4K AO722 C52kk PL LU SFT02 062 SO2GBIII10 N320GB5 4KS_4K AO722 C52kk PT LU SFT02 019 ...

Page 202: ...O722 C5Cbb TH LU SFU0C 001 SO1GBIII10 N320GB5 4KS AO722 C5Cbb TH LU SFU0C 002 SO1GBIII10 N320GB5 4KS AO722 C5Cbb TH LU SFU0C 003 SO1GBIII10 N320GB5 4KS AO722 C5Cbb TH LU SFU0C 004 SO2GBIII10 N320GB5 4KS AO722 C5Cbb TH LU SFU0C 005 SO2GBIII10 N320GB5 4KS AO722 C5Cbb TH LU SFU0C 006 SO2GBIII10 N320GB5 4KS AO722 C5Cbb VN LU SFU0C 007 SO2GBIII10 N250GB5 4KS AO722 C5Ckk CN LU SFT0C 008 SO1GBIII10 N250G...

Page 203: ...N AO722 C52kk AL MK LU SFT02 045 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk AT LU SFT02 016 3rd WiFi 2x2 BGN N AO722 C52kk AT LU SFT02 043 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk BE LU SFT02 013 3rd WiFi 2x2 BGN N AO722 C52kk BE LU SFT02 040 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk BG LU SFT02 024 3rd WiFi 2x2 BGN N AO722 C52kk BG LU SFT02 046 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk Baltic LU SFT02 028 3rd WiFi 2x2 B...

Page 204: ...AO722 C52kk HK LU SFT02 007 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk HU LU SFT02 031 3rd WiFi 2x2 BGN N AO722 C52kk HU LU SFT02 053 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk IL LU SFT02 032 3rd WiFi 2x2 BGN N AO722 C52kk IL LU SFT02 033 3rd WiFi 2x2 BGN N AO722 C52kk IL LU SFT02 059 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk IL LU SFT02 060 3rd WiFi 2x2 BGN BT 3 0 AO722 C52kk IT LU SFT02 034 3rd WiFi 2x2 BGN N AO72...

Page 205: ...N N AO722 C58bb IN LU SFU08 001 3rd WiFi 2x2 BGN BT 3 0 AO722 C58bb MX LU SFU08 003 3rd WiFi 2x2 BGN N AO722 C58bb PH LU SFU08 002 3rd WiFi 2x2 BGN BT 3 0 AO722 C58kk CL LU SFT08 004 3rd WiFi 2x2 BGN N AO722 C58kk ES LU SFT08 003 3rd WiFi 2x2 BGN N AO722 C58kk IN LU SFT08 001 3rd WiFi 2x2 BGN BT 3 0 AO722 C58kk PH LU SFT08 002 3rd WiFi 2x2 BGN BT 3 0 AO722 C5Cbb CN LU SFU0C 008 3rd WiFi 2x2 BGN N ...

Page 206: ...D A50M FCH 3CELL2 2 40W AO722 C52bb GCTWN LU SFU02 002 AMD A50M FCH 6CELL2 2 40W AO722 C52bb HK LU SFU02 005 AMD A50M FCH 3CELL2 2 40W AO722 C52bb HK LU SFU02 008 AMD A50M FCH 6CELL2 2 40W AO722 C52bb JP LU SFU02 001 AMD A50M FCH 6CELL2 2 40W AO722 C52bb WW S2 SFU02 001 AMD A50M FCH 6CELL2 2 40W AO722 C52bb WW S2 SFU02 002 AMD A50M FCH 3CELL2 2 40W AO722 C52bb WW S2 SFU02 003 AMD A50M FCH 6CELL2 2...

Page 207: ... 2 40W AO722 C52kk ES LU SFT02 020 AMD A50M FCH 6CELL2 2 40W AO722 C52kk ES LU SFT02 055 AMD A50M FCH 6CELL2 2 40W AO722 C52kk FR LU SFT02 011 AMD A50M FCH 6CELL2 2 40W AO722 C52kk FR LU SFT02 012 AMD A50M FCH 6CELL2 2 40W AO722 C52kk FR LU SFT02 038 AMD A50M FCH 6CELL2 2 40W AO722 C52kk FR LU SFT02 039 AMD A50M FCH 6CELL2 2 40W AO722 C52kk GR LU SFT02 022 AMD A50M FCH 6CELL2 2 40W AO722 C52kk GR ...

Page 208: ...RS BA LU SFT02 026 AMD A50M FCH 6CELL2 2 40W AO722 C52kk RS BA LU SFT02 048 AMD A50M FCH 6CELL2 2 40W AO722 C52kk SI HR LU SFT02 027 AMD A50M FCH 6CELL2 2 40W AO722 C52kk SI HR LU SFT02 049 AMD A50M FCH 6CELL2 2 40W AO722 C52kk UK LU SFT02 009 AMD A50M FCH 6CELL2 2 40W AO722 C52kk UK LU SFT02 064 AMD A50M FCH 6CELL2 2 40W AO722 C52kk US LU SFT02 002 AMD A50M FCH 6CELL2 2 40W AO722 C52kk WW S2 SFT0...

Page 209: ...C5Cbb VN LU SFU0C 007 AMD A50M FCH 3CELL2 2 40W AO722 C5Ckk CN LU SFT0C 008 AMD A50M FCH 3CELL2 2 40W AO722 C5Ckk ES LU SFT0C 010 AMD A50M FCH 6CELL2 2 40W AO722 C5Ckk IN LU SFT0C 009 AMD A50M FCH 6CELL2 2 40W AO722 C5Ckk TH LU SFT0C 001 AMD A50M FCH 6CELL2 2 40W AO722 C5Ckk TH LU SFT0C 002 AMD A50M FCH 6CELL2 2 40W AO722 C5Ckk TH LU SFT0C 003 AMD A50M FCH 6CELL2 2 40W AO722 C5Ckk TH LU SFT0C 004 ...

Page 210: ...7 30 Model Definition and Configuration ...

Page 211: ...CHAPTER 8 Test Compatible Components ...

Page 212: ...8 2 Microsoft Windows 7 Environment Test 8 4 Aspire One 722 8 4 ...

Page 213: ...ment All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire One 722 Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 214: ...0W 19V 1 7x5 5x11 Black IU40 11190 011S wall mounted LV5 OBL LF AP 04007 002 Audio Codec PLM00004 Conexant Conexant CX 20584 Conexant Audio Codec CX 20584 21Z LZ 21000 113 Battery 60001921 SANYO 3CELL2 2 Battery SANYO AL10A Li Ion 3S1P SANYO 3 cell 2200mAh Main COMMON ID AL10A31 BT 00303 022 60001921 SANYO 3CELL2 2_w Battery SANYO AL10AW Li Ion 3S1P SANYO 3 cell 2200mAh Main COMMON ID AL10A31 for ...

Page 215: ...9W KC C0002 500 HDD 60001953 TOSHIBA ELEC N250GB5 4KS_ 4K HDD TOSHIBA 2 5 5400rpm 250GB MK2559GSXP Capricorn 3BS 4K drive 375G P SATA 8MB LF HF F W GN003J 4K drive KH 25004 006 60001994 WD N250GB5 4KS_ 4K HDD WD 2 5 5400rpm 250GB WD2500BPVT 22ZEST0 ML320S AF 4K drive SATA 8MB LF F W 01 01A01 4K drive KH 25008 029 60001994 WD N320GB5 4KS_ 4K HDD WD 2 5 5400rpm 320GB WD3200BPVT 22ZEST0 ML320S 4K dri...

Page 216: ...G142 188 Sapta 15 320G P SATA 8MB LF HF F W 0001SDM1 KH 32001 021 Keyboard 60004864 DARFON NT1T_A10B Keyboard ACER NT1T_A10B NT1T Internal 11 Standard Black NONE Y2010 Acer Legend Texture KB I110A 090 LAN 10017383 Atheros AR8158L Atheros AR8158L NI 22400 058 LCD 60003316 AUO NLED11 6WSV GAG LED LCD AUO 11 6 WSVGA Glare B116AW02 V0 LF 200nit 16ms 500 1 LK 11605 004 60003316 AUO NLED11 6WXG AG LED L...

Page 217: ...4 017 60002050 MICRON SG SO4GBIII13 Memory MICRON SO DIMM DDRIII 1333 4GB MT16JSF51264HZ 1G4D1 LF 256 8 0 055um KN 4GB04 001 60002215 SAMSUNG SO2GBIII10 Memory NONE SO DIMM DDRIII 1066 2GB dummy 1066 LF KN 2GB00 001 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ20UF8BCS0 ...

Page 218: ...7 2x2 BGN NI 23600 087 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Atheris HB97 2x2 BGN HM WN6603AH NI 23600 073 10001067 INTEL INT6205H Lan Intel WLAN TBD Taylor Peak 2x2 AGN KI TPH01 001 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN HM T77H103 00 NI 23600 066 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 0...

Page 219: ...CHAPTER 9 Online Support Information ...

Page 220: ...9 2 Introduction 9 3 ...

Page 221: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 222: ...9 4 Online Support Information ...

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