12 - Recovery
Restoring your computer
Recovery Management allows you to quickly and easily restore your
computer back to its default status. You can choose to keep your files
or remove them before reinstalling Windows.
Reset this PC and keep my files
1. From
Start
, select
Care Center
in all apps list then
Recovery
Management
.
2. Select the
Restore
tab and click
Get started
to
open the
Recovery
window
.
3. Click
Reset PC
to
Choose an option
.
4. Select
Keep my files
to refresh your PC and reinstall your operating
system without removing your personal files.
5. Choose from the two options -
Cloud download
or
Local reinstall
to reinstall Windows. (Ensure you are connected to the internet
when using Cloud download.)
6. Click
Change settings
to open the
Choose settings
options.
7. Choose your settings options and follow the instructions on screen.
Click
Confirm
then
Next
to continue.
8. Resetting the PC will reinstall Windows, change settings back to
their factory defaults and remove all preinstalled apps and programs
without removing your personal files. Click
Reset
to continue. This
will take a while and your PC will restart.
9. You will be shown the reset progress on the screen. The screen will
turn off during the reset process.
10.The screen will turn back on when it is installing Windows. Your PC
will restart several times during the reset process.
11.Follow the process until it completes.
12.When your PC has completed the reset process, Windows will
have been reset back to its factory default settings without removing
your personal files.
Important
If you have apps installed on your PC, they will be removed.
