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Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the main board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Summary of Contents for Aspire 1400

Page 1: ...Acer Aspire 1400 Series Service Guide PART NO VD A02V5 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...IV Revision History Please refer to the table below for the updates made on Aspire 1400 service guide Date Chapter Updates ...

Page 3: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the print...

Page 6: ...VIII ...

Page 7: ...IOS Phlash Utility 48 System Diagnostic Diskette 48 Running Diagnostic Program 49 Chapter 3 Machine Disassembly and Replacement 55 General Information 56 Before You Begin 56 Disassembly Procedure Flowchart 57 Removing the HDD Module FDD Module RAM Door and Optical Drive 60 Removing the LCD Module the Power Board and the Keyboard 61 Removing the LCD Module 61 Removing the Power Board and the Keyboa...

Page 8: ...4 Index of Symptom to FRU Error Message 77 Intermittent Problems 80 Undetermined Problems 81 Index of AFlash BIOS Error Message 82 Top View 83 Chpater 5 Jumper and Connector Locations 83 SW1 Settings Lid switch 84 SW2 Settings 84 Bottom View 85 Chapter 6 FRU Field Replaceable Unit List 87 Aspire 1400 104 Appendix A Model Definition and Configuration 105 Main Features 105 Appendix B Test Compatible...

Page 9: ...ing 16 7 million colors at 1024X768 eXtended Graphics Array XGA resolution Video performance is boosted with 16 MB of Double Data Rate DDR Synchronous Dynamic Random Access Memory SDRAM for graphics intensive games and applications Multimedia 16 bit high fidelity stereo audio with 3 D sound Built in dual stereo speakers Internal optical drive CD ROM DVD ROM or DVD CD RW combo Audio DJ feature Larg...

Page 10: ...king 802 11b option Expansion Upgradeable memory and hard disk CardBus PC Card slots Keyboard and Pointing Device 87 keys with 101 102 key emulation 1 Windows Key 1 Application Key Ergonomically centered touchpad pointing device I O Ports One 25 pins parallel port EPP ECP capability One 15 pins CRT port Support DDC 2B One TV out connector One MIC In port One headphone out One DC in jack One type I...

Page 11: ...Chapter 1 5 System Block Diagram ...

Page 12: ... D F1 Fuse E JP1 LCD Connector F JP2 Power Button Board Connetor G JP5 SODIMM Connector H JP6 Microphone Jack I JP8 Earphones Jack J JP7 JP9 Speaker Connector K JP10 Main Board to Touch Pad Board FFC connector L JP11 Main Board to Touch Pad Board FPC Connector M JP12 JP12 Keyboard Connector N VR1 Audio Volume Control Switch ...

Page 13: ...Chapter 1 7 Bottom View ...

Page 14: ... CS 4299 I U45 KBC EC PC87951 J U55 U56 USB Power Switch TPS2042DR K JP13 HDD Connector L JP14 Parallel Connector M JP15 CRT Connector N JP16 S Video Connector O JP17 Fan Connector P JP18 M B to USB Board Connector Q JP19 LAN Modem Connector R JP20 MINI PCI Connector S JP21 MDC Module Connector T JP23 SODIMM Connector U JP25 CDROM Connector V JP26 PCMCIA Connector W JP27 USB Connector X SW1 Wirele...

Page 15: ...uction of ports allow you to connect peripheral devices as you would with a desktop PC Front View Icon Item Description 1 Display screen Also called LCD liquid crystal display displays computer output 2 Power button Turns on the computer power ...

Page 16: ...uttons left and right The left and right buttons function like the left and right mouse buttons 7 Palmrest Comfortable support area for your hands when you use the computer 8 Lock indicators LEDs light emitting diodes that show the status of the lock keys 9 Speaker Outputs sound 10 Status in dicators LEDs light emitting diodes that show the status of the computer and its functions and components 1...

Page 17: ...headphones 2 Microphone in jack Ejects the disc from the optical drive 3 Volume control slider Adjust the volume level 4 Security keylock Connects to a Kensington compatible computer security lock 5 PC Card eject buttons Eject the selected PC Card from its slot 6 PC Card slots Accepts one Type III or two Type II I PC Cards ...

Page 18: ...drive Depending on your model CD ROM drive reads CDs DVD ROM drive reads CDs and DVDs DVD CD RW combo drive reads CDs and DVDs and writes to CD Rs and CD RWs 5 Optical drive eject button Ejects the disc from the optical drive 6 Optical drive emergency eject hole Ejects the disc from the optical drive when the comuter is turned off There is an emergency eject hole on the optical drive Simply insert...

Page 19: ...et 10 100 based network 3 Modem jack Connects a phone line only for models with an internal fax data modem 4 Parallel portModem jack Connects to a parallel device e g parallel printer 5 Parallel port Connects to a display monitor 6 External display port Connects t to a display device with S video input 7 DC in jack Connects to the AC adapter ...

Page 20: ...Description 1 Hard disk bay Houses the computer s hard disk 2 Battery bay Houses the computer s battery pack 3 Battery release latch Slide and hold to unlatch the battery pack 4 Memory compartment Houses the computer s memory upgrade slot ...

Page 21: ...l of the computer The status LCD displays icons that show the status of the ocmpouter and its components Icon Function Description A Lock indicators Caps lock Caps Lock is activated Num lock Numeric Lock for embedded keypad is activated Scroll lock Scroll Lock is activated B Status indicators Power Lights when the computer is on AC power Computer is running on AC power ...

Page 22: ...abled Use the wireless networking switch to enable or disable this feature See Right view on page 6 for the location for the location of this switch Optical drive activity Optical drive CD or DVD is being accessed C Audio DJ mode indicators Media Player Audio DJ to Microsoft Media Player is set CD Audio DJ is set to CD playback Icon Function Description ...

Page 23: ... Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn Scroll Lk When Scroll Lock is on the screen moves one line up or down when you press w and y respectively Scroll Lock does not work with s...

Page 24: ...rol mode Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Hold j while typing numbers Cursor control keys on embedded keypad Hold j while using cursor control keys Use cursor control keys in a normal manner Main keyboard keys Hold Fn while typing letters on embedded keypad Also hold down j for capital letters Hold Fn while tping letters on embe...

Page 25: ...o key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j Windows logo key M Undoes Minimize All R Displays Run dialog box Application key Opens the applications context menu same as right click ...

Page 26: ...nction Description Fn Esc Speaker toggle Turns the speakers on and off Fn n Standby Puts the computer in standby mode Fn o Hibernation Puts the computer in hibernation mode Fn p Display toggle Switches display output between the display screen external monitor if connected and both the display screen and extenral monitor Fn q Brightness up Increases the screen birghtness Fn r Brightness down Decre...

Page 27: ...Chapter 1 21 Keyboard Ergonomics Located below the keyboard the wide and curved palm rest is ergonomically desinged to provide you with a very comfortable place to rest your hands while you type ...

Page 28: ... the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The Function Left Button Righ Button Tap Execute Click twice quickly Tap twice at the same speed as double clicking the mouse bu...

Page 29: ...Chapter 1 23 touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness ...

Page 30: ...aunch keys that can used to launch applications NOTE To configure the launch keys and the applications they launch This computer s all in one design Icon Item Description 1 WWW By default launches your Internet browser 2 Application Launches a set application ...

Page 31: ...Cache Item Specification Cache controller Built in CPU Cache size 256KB 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel Brockdale 82845 Standard memory size 128 256MB DIMM socket number 2 sockets 2 banks One is on the top and the other is on the button Supports memo...

Page 32: ...dem protocol V 90 MDC Modem connector type RJ11 Modem connector location Rear side Floppy Disk Drive Interface Item Specification Vendor model name Mitsumi D353G Floppy Disk Specifications Media recognition 2DD 720KB 2HD 1 2MB 3 mode 2HD 1 44MB Sectors track 9 15 18 Tracks 80 80 80 Rotational speed RPM 300 360 300 Read write heads 2 Encoding method MFM FM Power Requirement Input Voltage V 5V 10 Ha...

Page 33: ... 5V DC 5 5V DC 5 5V DC 5 DVD ROM Interface Item Specification Vendor model name Toshiba SD C2502 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Data Buffer Capacity 128 KBytes Interface IDE ATAPI Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border CD CD DA CD E G CD MIDI CD...

Page 34: ...o Interface Item Specification Chip vendor ATI Chip name M6 P Chip voltage Core 3 3V Supports ZV Zoomed Video port No Video Resolutions Mode for both LCD and CRT Resolution 16 bits High color 32 bits True color 800x600 Yes Yes 1024x768 Yes Yes 1152x864 Yes Yes 1280x1024 Yes Yes 1400x1050 SXGA panel only Yes Yes 1600x1200 Yes Yes Parallel Port Item Specification Parallel port controller FDC47N227 N...

Page 35: ...ication PCMCIA controller PCI142 Supports card type Type III II Number of slots One type III or Two type II Access location Left panel Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes IRQ11 System Board Major Chips Item Controller System core logic Intel ICH2 Super I O controller LPC 47N227 Audio controller Crystal 4299 AC 97 codes Video controller ATI M6 P Hard disk drive c...

Page 36: ...Item Specification Vendor model name Sony Battery Type Li ion Pack capacity 57Wh Cell voltage 3 7V cell Number of battery cell 12 Package configuration 4 cells in series 3 series in parallel Package voltage 14 8v LCD Inverter Specification This inverter is designed to light up the CCFL of LCD for Aspire 1400 notebook It should be supported the following LCD panels No Supplier Model Type 1 LG LP150...

Page 37: ...WR 9 14 8 21 V 2 Input current Iin 0 33 A 3 Lamp current IL 2 7 6 6 mA Note 1 4 Frequency f 50 55 60KHz KHz Note 2 5 Output power Pout 4 5 W 6 Efficiency η 80 7 Starting voltage Vs 1500 V 8 Starting time Tvs 1 2 Sec 9 Dispoff 2 8 3 3 3 6 V Backlight on off signal 0 0 5 0 8 V Low level 10 Limited lamp maximum current DAC BRIG 0 3 3 V Note 1 11 PWM signal Note 4 INV_PW M 142 150 158 Hz PWM signal fr...

Page 38: ...ess than 36dB at 10cm distance Thermal All components on inverter board should follow below rules 1 Component using conditions component stress must be within component specification including voltage rating current rating temperature etc 2 Component temperature shold follow below T 30 degree C at 25 35 degree C Component temperature should be less than 70 degree C inside system at 35 degree C Ele...

Page 39: ... 230Vac 50Hz respectively Efficiency It should provide an efficiency of 83 minimum when measured at maximum load under 115V 60Hz Output Ratings CV mode DC output voltage 18 8V 20 0V including the effects of line voltage variation load current ripple and noise Noise Ripple 300mvp pmax 20MHz bandwidth for resistor load Output current 0 A min 4 74 A max Output Ratings CC mode DC output voltage 18 8 2...

Page 40: ...ng 5 35 C Non operating 20 65 C Non operating 20 65 C storage package Humidity Operating 20 to 80 RH non condensing Non operating 20 to 90 RH non condensing unpacked Non operating 20 to 90 RH non condensing storage package Vibration Operating unpacked 5 500Hz 1 0G Non operating unpacked 50 500Hz 2 16G Mechanical Specification Item Specification Dimensions 329mm W x 279mm D x 42 3 52 8mm H for 14 1...

Page 41: ... DMA controller 1 061 System speaker 070 071 Real time clock and NMI mask 080 08F DMA page register 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 0F0 0FF Numeric data processor 170 177 2nd EIDE device CD ROM select 1F0 1F7 1st EIDE device hard drive select 220 22F Audio 240 24F Audio optional 278 27F Parallel port 3 378 37A Paraller port 1 3B0 3BB 3C0 3DF Video Controller 3F0h 3F7 Standa...

Page 42: ...s Controller Intel Network Connection and Modem IRQ12 PS 2 Mouse IRQ13 Numeric data processor IRQ14 Ultra ATA storage Controller Primary IDE controller IRQ15 Ultra ATA storage Controller Secondary IDE channel CD ROM drive DMA Channel Assignment DMA Channel Function Hardware 00 Free 01 SMC IrCC 02 Standard Floppy Disk Controller 03 Free 04 DMA controller IRQ Assignment Map Interrupt Channel Functio...

Page 43: ...hers Boot and Exit Follow these instructions To choose a menu use the cursor left right keys zx To choose a parameter use the cursor up down keys wy To change the value of a parameter press p or q A plus sign indicates the item has sub items Press e to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing t You ...

Page 44: ...e Format MM DD YYYY month day year System Date Floppy Drive Shows floppy drive type information 1 44MB 3 1 2 If there exists floppy drive Not installed If there is no floppy drive Hard Disk Shows the hard disk information with the manufacturer and model name Quiet Boot Determines the way the system boots up Shows the high capacity disc drive installed Options Enabled or Disabled Power on display D...

Page 45: ...echnical support this data helps our service personnel know more about your computer Extended Memory Reports the memory size of the extended memory with an integer in the system and 32 Bit SMI will occupy 0 5MB Note Extended memory size Total memory size 1MB 0 5M BIOS Ver Product Name Shows the system BIOS version Parameter Description Format Options ...

Page 46: ...rd Drive only Disabled Disables the integrated local bus IDE adapter using options Note Depending on your operating system disabling an unused device may help free system resources for other devices FDD controller Enables or disables the floppy disk controller Enabled or Disabled Infrared Port FIR Enables or disables the system s Infrared port Enabled or Disabled Base I O address Sets the I O addr...

Page 47: ...i directional or Normal Base I O address Sets the I O address for the parallel port 378 278 3BC Note When Mode is selected as EPP mode 3BC will not be available Interrupt Set the interrupt for the parallel port IRQ7or IRQ5 DMA channel Set the DMA channel for the paralle port DMA1 DMA0 DMA3 Note This field is hdden if Mode is not ECP Legacy USB Support Eeable or disable support for Legacy Universal...

Page 48: ... dealer to reset it Setting a Password Follow these steps Parameter Description Option User Password Supervisor Password Shows the setting of the user password supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the Supervisor password When ...

Page 49: ...er can type password in field of enter new password and re enter password in field of confirm new password for verification If verification OK the supervisor password is set complete after user press enter User can see the following message If verification fail then user will see the following message 5 Press e After setting the password the computer sets the User Password Supervisor Password para...

Page 50: ...y Changing a Password 1 Use the w and y keys to highlight the Set User Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password paramete...

Page 51: ... parameter settings Parameter Description Options Low Battery Alarm Determines whether or not the system will alarm when the battery power is low Enabled or Disabled Panel Close Alarm Determines whether or not the system will alarm when the display cover is closed Enabled or Disabled System Beep Determines whether or not the system will emit a beep on boot up Disabled or Enabled ...

Page 52: ...omputer attempts to boot from the removable device e g floppy drive If unsuccessful the system goes to the next device in the list The removable devices include the diskette drive in module bay the onboard hard disk drive and the CD ROM in module bay Hard Drive The computer attempts to boot from the hard disk If unsuccessful the system goes to the next device in the list CD ROM DVD Drive The compu...

Page 53: ...e parameters in this screen Parameter Description Exit Saving Changes Saves changes made and exits the BIOS Setup Utility same as u Exit Discarding Changes Discards changes made and exits the BIOS Setup Utility Load Setup Defaults Loads default settings for all parameters same as t Discard Changes Discards changes made Save Changes Save changes made ...

Page 54: ...able diskette 3 Then boot the system from the bootable diskette The Phlash utility has auto execution function System Diagnostic Diskette IMPORTANT 1 The diagnostics program we use for Aspire 1400 is not exactly the same as PQA Product Quality Assurance the diagnostic program we used to employ in other model The system diagnostic utilities is provided by Acer Headquarters You can utilize it as a b...

Page 55: ... network boot Download the ASSY PACK test program image If you see the message below display on the screen then the image download is complete 2 Parallel Port Test Insert PIO loopback to parallel port then run PIO exe for testing 3 RTC FDD Test Insert diskette to floppy disk drive then run Compalt exe for t test 4 Configuration check for each SKU ...

Page 56: ... configuration check fails the test program will pause and show the error configuration 5 Touch pad USB Mouse Test Run FATMOUSE exe to check the touch pad function Then plug in USB mouse to check its functions Move the cursor to X 0 Y 0 and click left and right buttons as the test is complete The test program will go to next item 6 Video mode Test LCD CRT swithc Run SS_PIXS exe and check the R G B...

Page 57: ...Chapter 2 51 7 Direct Button Test Run the BUTTON exe to test Audio DJ controls ...

Page 58: ...he fan to see if the fan works or not 9 CD ROM and Audio Test Insert test CD to CD ROM drive Then run Compalt exe to check CD ROM function If you hear sounds from left right speakers press p to next item If you hear sounds from left right speakers then press P to pass this test item ...

Page 59: ...wn to test each key s function If the test is pass then press b Break to continue next test 11 Caps Scroll Number Lock LED Indicator Test Press keyboard Caps Lock Num Lk Fn Scroll Lk to check LED indicator 12 Syscard Test Carbus 32bit Insert two pieces of Syscard Card bus into PCMCIA slots then run TESTCB exe for testing ...

Page 60: ...54 Chapter 2 13 Battery Charge Test Insert AC adapter to the sytem then run 591NEW2 exe for testing ...

Page 61: ...ctive mat for preventing electrostatic discharge Philips screw driver Flat blade screwdriver Tweezers Nut screwdriver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 Machin...

Page 62: ... from the system 3 Remove the battery pack 4 The two screws that secure the power board LS 1257 on the upper case are M2 5x4 Please make sure you use the right screws Otherwise other screws that are too long may damage the main board as you secure the power board to the upper case NOTE Aspire 1400 uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar befo...

Page 63: ... assembly frame in that order Start Battery HDD Module Antenna Covers Disconnect FDD FPC FDD Module Stripe Cover Ex2 Ex1 RAM Door Ex4 Optical Drive Ex1 Ex2 EMI Bar Disconnect coaxial cable LCD Module Main Unit Please see next page Optical Panel FDD FPC Panasoni Ex2 MIT GX2 Ax2 Jx4 HDD Drive HDD EMI Plate Jx2 Disconenct Keyboard FFC Ex2 LCD Bezel Ex2 Wireless LAN Card Optical Bracket Keyboard HDD C...

Page 64: ...ic Upper Logic Lower Speakers Ex2 Main Board Heatsink Optical Bracket PCMCIA Slot D sub Bracket Modem Card Fan Hx3 Ex2 Ex4 Hx4 Ix4 Ax4 CPU CPU Support Bracket CPU Support Plate Ex4 Ex3 Ex4 LCD Hinge Saddles EMI Shielding Ex5 LED Board Assy Touchpad Bracket Touchpad Touchpad FFC FDD FFC Touchpad 22pins FFC LED Board FFC LED Bracket LED Board Disconnect LED board FFC Disconnect touchpad FFC Ex2 Touc...

Page 65: ...Chapter 3 59 Removing the Battery Pack 1 Slide the battery latch to the left 2 Then remove the battery ...

Page 66: ...ure the HDD module 2 Then take the HDD module away 3 Disconnect the FDD FPC Then turn out the screw that secure the FDD module Push the FDD module out 4 Turn out the four screws on the RAM door Then remove the RAM door 5 Next remove the screw that secure the optical drive Push and take the optical drive away ...

Page 67: ...el One on each side 5 Then remove the two screws on the button panel One on the left and the other on the right 6 Remove the screw that secure the EMI bar Then remove the EMI bar 7 Disconnect the coaxial cable connector 8 Then you can remove the entire LCD module Removing the Power Board and the Keyboard 1 Remove the two screws holding the power board Then remove the power board 2 Turn out the two...

Page 68: ...4 Turn out one screw on the rear panel 5 Then remove the two one on each side screws on the button pane 6 Remove the 5 screw on the right panel 7 Then separate the logic upper from the logic lower Disassembling the logic upper 1 Turn out the seven holding the right and the hinge saddles Then remove the hinge saddles 2 Remove the five screws that secure the EMI shielding Then remove the EMI shieldi...

Page 69: ...LED board from the bracket 7 Disconnect the LED board FFC 8 Disconnect touchpad FFC from the touchpad 9 Slide the touchpad bracket to left then remove the touchpad bracket Then you can remove the touchpad with touchpad FFC from the upper case 10 Disconnect the touchpad FFC 11 Remove the screw that holds the touchpad board 12 Take away the touchpad board from the upper case 13 Disconnect LED 22 pin...

Page 70: ... two screws that secure the main board 6 Next take out the main board from the lower case 7 Turn out the four screws on the main board Then remove the optical bracket 8 Turn out the two screws that secure the modem card 9 Then turn over the modem card and disconnect the modem card cable 10 Remove the four screws and take the heatsink away 11 Release the CPU lock with a tool and remove the CPU from...

Page 71: ... support plate and CPU support bracket Then remove these two parts from the main board 14 Turn out the four screws holding the PCMCIA slot and remove it 15 Remove the four screwlock holding the D sub bracket to the main board Then remove the D sub bracket ...

Page 72: ...Then remove the LCD from the LCD panel 6 Unfasten the kapton on LCD FPC then disconnect the LCD FPC and remove it 7 Disconnect the LCD inverter cable Then remove the LCD inverter 8 Release the kapton that fastens the LCD coaxial cable Disconnect the coaxial cable from the LCD 9 Turn out the eight screws holding the LCD brackets And then remove the LCD brackets 10 Remove the four screws that secure...

Page 73: ...k drive connector Disassembling the Floppy Disk Drive Module 1 Release the kapton that fastens the FDD FPC then disconnect the floppy disk drive FFC 2 Unscrew the two screw holding the FDD door One on each side 3 Use a tool a tip of a pen or an uncurved paper clipper to release the FDD door lock on one side then the other And you can remove the FDD door Disassembling the Optical Drive Module 1 Uns...

Page 74: ...68 Chapter 3 ...

Page 75: ...mponents all components appear normal 4 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 71 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 73 Undetermined Problems on page 81 POST detects an error...

Page 76: ...connect the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test d...

Page 77: ...t work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the doagmpstotics program please refer to System Diagnostic Diskette on page 48 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the inst...

Page 78: ...ight up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the mo...

Page 79: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 81 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 80: ... nnnn Shadow RAM test failed Main board 0231 System RAM Failed at offset nnnn System RAM test failed Main board 0232 Extended RAM Failed at offset nnnn Extended RAM test failed Main board 0250 System battery is dead Replace and run SETUP CMOS clock battery needs to be replaced Replace the battery and run BIOS Setup Utility to reconfigure system time then reboot system 0251 System CMOS checksum bad...

Page 81: ... BIOS Setup Utility and verify the parameters try loading the default settings then save and restart the computer RTC battery Main board Failing Bits nnnn Memery test failed DIMM BIOS ROM Main board Invalid System Configuration Data Error with NVRAM CMOS data Enter the BIOS Setup Utility and verify the parameters try loading the default settings then save and restart your computer Main board I O d...

Page 82: ...er source battery pack and power adapter See Power System Check on page 71 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD Main board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD Main board No beep power on indicator turns on and a blinking ...

Page 83: ...ter LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 71 Battery pack Power ada...

Page 84: ...if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the LCD LCD cover switch Main board The system doesn t resume from hibernation mo...

Page 85: ...re well connected Press Fn F5 three times slowly LCD FPC LCD inverter LCD USB does not work correctly See System Diagnostic Diskette on page 48 Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer Main board Keyboard Touchpad Related Symptoms Symptom ...

Page 86: ...c discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the main board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 87: ...ailure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards 4 Power on the computer 5 Determine if the problem has...

Page 88: ... 48 VPD Checksum Error Reboot the system and then restest with this diskette BIOS Update Program Error Turn off the power and restart the system System Error Make sure this AFlash BIOS diskette for this model Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery and reboot system ...

Page 89: ...Chapter 5 83 Top View Jumper and Connector Locations Chapter 5 ...

Page 90: ... Microphone Jack I JP8 Earphones Jack J JP7 JP9 Speaker Connector K JP10 Main Board to Touch Pad Board FFC connector L JP11 Main Board to Touch Pad Board FPC Connector M JP12 JP12 Keyboard Connector Setting Switch 1 NONE Switch 2 STAND BY Switch 3 HIBERNATE Switch 4 ON OFF BUTTON SW2 Setting POWER BUTTON ON SYSTEM ON OFF SYSTEM OFF ...

Page 91: ...Chapter 5 85 Bottom View ...

Page 92: ... CRT Connector N JP16 S Video Connector O JP17 Fan Connector P JP18 M B to USB Board Connector Q JP19 LAN Modem Connector R JP20 MINI PCI Connector S JP21 MDC Module Connector T JP23 SODIMM Connector U JP25 CDROM Connector V JP26 PCMCIA Connector W JP27 USB Connector ...

Page 93: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

Page 94: ...88 Chapter 6 Exploded Diagram THE SYSTEM ...

Page 95: ...Chapter 6 89 LOGIC UPPER ASSY Aspire 1400 Series ...

Page 96: ...90 Chapter 6 LCD 14 1 Model Name Aspire 1400 Series ...

Page 97: ...Chapter 6 91 LCD 15 Aspire 1400 Series ...

Page 98: ...r we put only DVD ASSY exploded diagram as your referance Please also refer to the FRU list below for more information on different models and part numbers This diagram only explains the relevent location for each part The part on the exploded diagrams may be different from its actual looks Aspire 1400 Series 02 ...

Page 99: ...Chapter 6 93 FDD ASSY HDD W O HDD ASSY 02 02 ...

Page 100: ...SSY LCD MODULE 15 0 SXGA HITACHI 6M A02V5 025 ASSY LCD MODULE 15 0 UXGA IBM 6M A02V5 026 001 LCD 14 1 and LCD 15 LCD 14 1 TFT XGA UB141X03 AU LK A0205 001 LCD 14 1 TFT XGA LTN141XF L05 SAMSUNG LK A0206 001 LCD 15 0 TFT XG AU AB150XN01 LK A0205 002 LCD 15 0 TFT XGA HSD150PX11 B HANNSTAR LK A0207 001 014 LCD 14 1 and LCD 15 LCD INVERTER 19 A02V5 001 009 LCD 14 1 and LCD 15 LCD BRACKET L 14 33 A02V5 ...

Page 101: ...LE 15 XGA HANNSTAR 50 A02V5 011 COAXIAL CABLE 15 SXGA CPT 50 A02V5 012 COAXIAL CABLE 15 SXGA HANNSTAR 50 A02V5 013 COAXIAL CABLE 15 SXGA HITACHI 50 A02V5 014 COAXIAL CABLE 15 UXGA IBM 50 A02V5 015 NS LCD HINGE ASSEMBLY L R 6K A02V5 001 PCMCIA Slot PC Card slot NS PCMCIA SLOT 21 A02V5 001 FDD Floppy Disk Drive FDD ASSY FDD MODULE MITSUMI 6M A02V5 011 FDD MODULE PANASONIC 6M A02V5 012 FDD 1 44MB SLI...

Page 102: ... RW COMBO MODULE TEAC 6M A02V5 010 001 DVD ASSY w o optical lock on the exploded diagram DVD ROM 8X TOSHIBA SD C2502 KV 00801 001 DVD ROM 8X MKE SR 8176 KV 00802 001 DVD ROM 8X QSI SDR 081 KV 00803 001 DVD RW COMBO 8X TOSHIBA SDR21202 HKV 0210 001 DVD RW COMBO 8X TEAC DW 28E 085 KO 00802 001 Cables 016 Logic Upper FFC LED 20 PIN CABLE FFC TOUCHPAD TO LED BOARD 50 A02V5 001 015 Logic Upper FFC TOUC...

Page 103: ...001 POWER CORD DANISH 27 A02V5 002 POWER CORD ITALIAN 27 A02V5 003 POWER CORD PRC 27 A02V5 004 POWER CORD SWISS 27 A02V5 005 POWER CORD UK 27 A02V5 006 POWER CORD US 27 A02V5 007 003 HDD W O HDD ASSY HDD CONNECTOR 22 A02V5 002 Boards POWER BOARD 55 A02V5 002 252 Logic Upper LED BOARD 55 A02V5 003 253 Logic Upper TOUCHPAD BOARD 56 A02V5 001 Picture No Partname And Description Part Number ...

Page 104: ...NY Traditional Chiese KB A0203 005 AS1400 KEYBOARD CHICONY Czech KB A0203 014 AS1400 KEYBOARD CHICONY Danish KB A0203 017 AS1400 KEYBOARD CHICONY French KB A0203 006 AS1400 KEYBOARD CHICONY German KB A0203 003 AS1400 KEYBOARD CHICONY Hungaian KB A0203 015 AS1400 KEYBOARD CHICONY Italian KB A0203 004 AS1400 KEYBOARD CHICONY Norway KB A0203 016 AS1400 KEYBOARD CHICONY Portuguese KB A0203 009 AS1400 ...

Page 105: ...se Cover Bracket Assembly NS MIDDLE COVER 42 A02V5 001 309 The System DIMM COVER 42 A02V5 002 NS HEATSINK COVER 42 A02V5 003 301 The System LOWER CASE W O SPEAKER INCLUDING BATTER LATCH NOB SPRING 60 A02V5 001 003 Logic Upper UPPER CASE 60 A02V5 002 001 Logic Upper EMI SHIELDING 31 A02V5 001 314 The System OPTICAL BRACKET 33 A02V5 001 Picture No Partname And Description Part Number ...

Page 106: ...KET 33 A02V5 005 312 The System CPU SUPPORT BRACKET 33 A02V5 006 006 Logic Upper HINGE SADDLE R Note The image includes right and left hinge saddles 34 A02V5 001 007 Logic Upper HINGE SADDLE L Note The image includes right and left hinge saddles 34 A02V5 002 NS BATTERY LATCH 42 A02V5 004 NS BATTERY LATCH KNOB V42 A02V5 005 Picture No Partname And Description Part Number ...

Page 107: ...ER L Note The image includes the right and left antenna covers 42 A02V5 007 001 HDD W O HDD ASSY HDD CARRIER 42 A02V5 020 005 HDD W O HDD ASSY HDD EMI PLATE 34 A02V5 004 003 DVD ASSY OPTICAL LOCK 22 A02V5 001 Others 001 The System SPEAKER ASSY R L 6K A02V5 002 018 Logic Upper TOUCHPAD BACK SIDE 31 A02V5 002 Picture No Partname And Description Part Number ...

Page 108: ...T 86 A02V5 001 SCREW M1 7X2 5L 86 A02V5 002 SCREW TPB 2 0X4 86 A02V5 003 SCREW M2 5X3 86 A02V5 004 307 The System SCREW M2 5X4 86 A02V5 005 SCREW M2 5X8 86 A02V5 006 SCREW M2X3 86 A02V5 007 308 The System SCREW M2X4 86 A02V5 008 SCREW M2X6 86 A02V5 009 002 HDD ASSY SCREW M3X3 86 A02V5 010 SCREW TPB 1 7X3 5 86 A02V5 011 Picture No Partname And Description Part Number ...

Page 109: ...Chapter 6 103 ...

Page 110: ...e internal optical drive As to display The Aspire 1400 integrates ATI MOBILITY RADEON graphics accelerator with 16MB of DDR video memory In addition to 14 1 15 0 TFT color LCD supporting XGA resolution of 1024x7698 32 bits colors Aspire 1400 also has 4x AGP support and is suitable LCD and CRT display plus DualView support It has a hardware 3D graphics engine and an MPEG 2 DVD hardware assisted cap...

Page 111: ...CRT display capability DualView support Hardware 3D graphics engine MPEG 2 DVD hardware assisted capability 20GB or larger Ultra DMA 100 HDD 1 44 3 5 FDD and 8x DVD ROM or 8x DVD 24x 8 8 24 CD RW combo drive 87Wh Li ion battery pack 3 hour battery life3 9 hour charge in use Power management system Four Audio DJ music CD control buttons for play pause stop eject previous track and next track Keyboa...

Page 112: ...Appendix A 106 ...

Page 113: ...d under Windows XP environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate a 550 Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 114: ...yboard I O USB Belkin Express Bus F5U001 HUB IOMega USB 100ZIP I O USB Printer EPSON Stylus Color 740 I O USB Mouse Logitech M S35 Maxxtro MUS6U Microsoft Intel Mouse Explorer Power Ring Elastic PM4D I O USB Speaker Panasonic EAB MPC57USB I O USB Camera Intel PC Camera Pro Pack I O USB ZIP IOMEGA ZIP100 I O USB HUB BELKIN Express Bus 4Port USB HUB D LINK DU H4 USB HUB I O USB FDD TEAC YE DATA I O ...

Page 115: ... updates Software utilities Schematics Spare parts lists Chips TABs Technical Announcement Bulletin The service repair section provides you with downloadable information on Troubleshooting guides Tooling box information Repair instructions for specific models Basic repair guidelines Debug cards for Acer s latest models For these purposes we have included an Acrobat File to facilitate the problem f...

Page 116: ...110 Appendix C ...

Page 117: ...c 29 CPU core voltage 25 package 25 type 25 D DIMM Combinations 26 external 60 removing 60 Disassembly Battery Pack 58 CD ROM DVD ROM Module 62 Floppy Disk Drive 66 Machine 55 Procedure Flowchart 57 Display 5 DVD ROM Interface 27 E Error Symptom to Spare Part Index 73 External CD ROM Drive Check 70 External Diskette Drive Check 70 F Features 3 features 105 Flash Utility 48 Floppy Disk removing the...

Page 118: ...29 PCMCIA 29 Power System Check 71 Battery Pack 72 Processor 25 R RMA 87 RTC 29 S Second Level Cache 25 Super I O 29 System Block Diagram 5 System Check Procedures 70 System Diagnostic Diskette 48 System Memory 25 System Specifications Features 105 System Utilities 37 System Utility Diskette 48 T Temperature 34 Test Compatible Components 107 Touchpad Check 72 Troubleshooting 69 U Undetermined Prob...

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