Acer AR320 F2 Service Manual Download

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Acer AR320F2

Service

Guide

PART NO.:

PRINTED IN TAIWAN

Summary of Contents for AR320 F2

Page 1: ...Acer AR320F2 Service Guide PART NO PRINTED IN TAIWAN ...

Page 2: ... made on Acer AR320 service guide Date Chapter Updates Copyright Copyright 2009 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permi...

Page 3: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...evices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuit...

Page 5: ...S III TABLE OF CONTENTS 1 MECHANICAL COMPONENTS 5 SYSTEM COMPONENTS 11 SYSTEM SPECIFICATIONS 12 Hardware specification 12 Environmental specification 16 Mechanical specification 17 Power supply specification 18 APPEARANCE OF SYSTEM 20 Front view 20 Rear view 21 Internal Component 22 Switch and LED Indicators Introduction 23 Front Panel LED Description 23 Hard Disk Drive Sequence LED Description 24...

Page 6: ...Install the expansion card 34 Hard Disk Drive Installation Removal 35 Power supply installation Removal 36 Install a hot swap power supply module 36 System Fan Installation Removal 37 CABLE ROUTING 39 Cable Routing image 39 BIOS SETUP 40 Main Menu 42 Advanced Menu 43 Processor Configuration 44 Memory Configuration 46 Chipset Configuration 47 ACPI Settings 48 SATA SAS Configuration 49 PCI Configura...

Page 7: ...signing a Hot Spare Drive 68 LSI onboard SATA RAID configuration 68 Set RAID Controller in Legacy Mode 68 Set RAID Controller in Legacy Mode 68 Enabling LSI Onboard SATA RAID 68 Entering LSI onboard SATA RAID BIOS Utility 69 Loading Factory default setting 69 Creating a RAID Volume 69 Initializing a RAID Volume 69 Assigning a Hot Spare Drive 70 Saving and Exiting Onboard RAID Configuration Utility...

Page 8: ...t Setting 72 Creating a RAID Volume 72 Initializing a RAID Volume 73 Assigning a Hot Spare Drive 73 TROUBLESHOOTING 74 Error Symptoms List 74 BMC Event and iKVM Event Troubleshooting 77 BIOS BEEP CODES 79 BIOS Beep Codes Table 79 PEI Beep Codes 79 DXE Beep Codes 79 BIOS Recovery Instruction 80 BIOS POST ERROR MESSAGES LIST 82 BIOS POST error message list 82 PEI Phase 82 DXE Phase 83 UNDETERMINED P...

Page 9: ...5 Mechanical Components Item Photo Part number Chassis HS R8000 001 With Fixed Power HS R8000 002 With Redundant Power Power Supply Fixed PY 4000G 002 Power Supply Redund ant PY 4000G 003 ...

Page 10: ...6 Mylar 47 R80S2 001 Fan Duct 42 R6J0L 001 Fan Cage 42 R6J0L 002 USB Cable 700mm M B to front I O board 50 R6J0L 001 SAS SA TA signal mini SAS to mini SAS cable B P to M B or B P to SAS CA 31400 016 ...

Page 11: ...US signal Cable B P to M B CA 31400 016 Cable IDC 26P 490mm front LED SW signal M B to front I O board 50 R6J0L 002 Case Open Cable 50 R310L 001 Cable for slim SATA ODD 390mm CA R6J00 001 Front I O board 55 R6J0L 001 ...

Page 12: ... Board MB R800A 001 Hot plug hard drive back plane board TA 35400 012 Riser Card TA R6J00 001 System fan kit 40 40 2 8 HI 30900 0 20 System fan kit 40 40 5 6 HI 30900 0 21 Hard Drive Carrier TC 32900 005 FXN ...

Page 13: ...9 Hard Drive Dummy TC 31300 010 FXN CPU Heat Sink HI 30900 0 18 Slide Rail Kit TC 30800 012 TC 30800 015 ...

Page 14: ...10 ...

Page 15: ...11 System components Item Description 1 Top cover 2 Hard drive blank 3 Main board 4 System fans 5 Power supply cage 6 Heat sink 7 System fan duct 8 PCIe Riser Cage ...

Page 16: ...grated in ASPEED AST2150A2 32MB DDR2 memory I O subsystem Two PCIe X8 slots from PCIe X16 riser card Memory Four DDR III slots 32 GB maximum system memory 8 GB in each of the four DIMM slots Interleaving mode supported Media storage Four 3 5 inch bays for hot plug SAS SATA drives I O ports Front panel Two USB ports Rear panel Video port serial port six USB ports two embedded NIC ports one Manageme...

Page 17: ...A Two DIMMs interleaving DIMM 1A and DIMM 2A Four DIMMs full memory configuration Memory controller Integrated in CPU DIMM specifications Size Speed Type 1 GB 2 GB 4GB and 8GB 1066 1333 1600 MHz DDR3 1066 1333 1600 unbuffered ECC DIMM Processor General processor specifications Item Description Manufacturing technology 32nm Thermal design power 95W Socket type LGA1155 ...

Page 18: ...ernal Clock Frequency BLK 100 MHz Bus core ratio Core Max Ratio Limit 34 Core Min Ratio Limit 9 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Intel Smart cache size 3 MB 3 MB Cores Threads 2 4 2 4 Memory Controller Frequency Up to 1333 MHz Up to 1333 MHz Core stepping D 2 Q 0 CPUID string 0x206A7 0x206A7 Thermal specification 65 W 65 W Lithography 32 nm 32 nm ...

Page 19: ...Ratio Limit 16 Core Max Ratio Limit 34 Core Min Ratio Limit 16 Core Max Ratio Limit 33 Core Min Ratio Limit 16 Core Max Ratio Limit 32 Core Min Ratio Limit 16 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Core Max Ratio Limit 31 Core Min Ratio Limit 16 Intel Smart cache size 8 MB 8 MB 8 MB 8 MB 6 MB 6 MB Cores Threads 4 8 4 8 4 8 4 8 4 8 4 8 Memory Controller Frequency Up to 1333 MHz Up to 1333 ...

Page 20: ...de Operating SATA Mode Idle SATA Mode Operating 43dBA 5 6 BA 49dBA 6 1 BA 40dBA 5 1 BA 44dBA 5 7 BA All temperature ratings shown are for sea level An altitude derating of 1 XC per 300 m 1 8 XF per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 XC 113 XF Altitude maximum for storage corresponds to a press...

Page 21: ...ended System board dimensions Length Width 304 8mm 243 84mm System Dimensions Height Depth Width 43 6 mm 638mm 444mm Server weight maximum configuration approximate Basic configuration excluding the keyboard and mouse Fully loaded configuration including the keyboard mouse and kits 12 7KG 10 3KG ...

Page 22: ... Weight approximate 0 88kg 1 94 lb Input requirements Rated input voltage Normal line voltage 100 127 VAC 6 5A 200 240 VAC 3 0A 115 VAC 230 VAC Line frequency 47 63 Hz Rated input current Load 6A at 100 127 VAC 3A at 220 240 VAC Inrush current No damage Power supply output power Rated steady state power Maximum peak power 400W 400W Operating conditions Temperature Humidity non condensing 0 50 C 41...

Page 23: ...nput voltage Normal line voltage 100 127 VAC 6 5A 200 240 VAC 3 0A 115 VAC 230 VAC Line frequency 47 63 Hz Rated input current Load 6 5A at 100 127 VAC 3 0A at 200 240 VAC Inrush current No damage Power supply output power Rated steady state power Maximum peak power 360W at 100 127VAC 400W at 200 240VAC 360W at 100 127VAC 400W at 200 240VAC Operating conditions Temperature Humidity non condensing ...

Page 24: ...on status 5 LAN2 activity indicator Indicates the system network 2 connection status 6 System ID indicator System ID indicator 7 System ID fault indicator Unit identification ID switch indicator and indicates the status of the system 8 System ID button System identification button 9 System Power button The main power button 10 Optical drive bay 11 Hot plug HDD activity indicator Indicates the stat...

Page 25: ...ects to serial devices 4 Monitor port Connects to monitors 5 10 100 1000M LAN port 1 2 Connects to an Internet or intranet network 6 USB 2 0 ports Connects to USB devices 7 10 100 iKVM LAN port Connect to an Internet or intranet network For server management use 8 System ID button System identification button 9 PCIe slot covers Protects to an Internet or intranet network ...

Page 26: ...22 Internal Component Item Description 1 Power module bay 2 Fan duct 3 PCIe slot cage 4 System fans 5 Release sliders for the HDD cages 6 Release sliders for the ODD cages ...

Page 27: ...id on Link between system and network or no access Green Blink Network access Off Disconnect Idle 4 LAN2 Activity Green Solid on Link between system and network or no access Green Blink Network access Off Disconnect Idle 5 System ID Blue Solid On System identification is active Off System identification is disabled 6 System Status Green Solid on Running or normal operation Amber Solid on Critical ...

Page 28: ...ion For USB_LAN1 USB_LAN2 Only Indicator Color Status Description 1 Network speed Left Amber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access 2 Network connection Right Amber On Active network link Amber Blinking Ongoing network data activity Off Off line network For USB_LANM Only Indicator Color Status Description 1 Network speed Left Green On 10 10...

Page 29: ...25 System Block Diagram ...

Page 30: ...therboard Placement and Jumper Setting Motherboard Component This section provides general information on changing jumper settings as well as specific jumper configuration for individual boards in the system ...

Page 31: ... slot 11 DIMM2B DDR3 DIMM slot 12 DIMM1A DDR3 DIMM slot 13 DIMM1B DDR3 DIMM slot 14 CPU_FAN CPU fan cable connector 15 CPU1 Processor socket 16 IPMB IPMB header for IPMI card 17 BPB_SMBUS Backplane board system management bus SMBUS connector 18 CASE_OPEN Chassis intrusion header 19 TPM_TCM TPM module connector 20 CLR_PWD Clear BIOS password jumper 1 2 Close Set Administrator Password Default 2 3 C...

Page 32: ...PCH chipset 29 BIOS_RCVR BIOS recovery jumper 1 2 Close Normal operation Default 2 3 Close BIOS recovery mode 30 USB1 Front USB 1 cable connector 31 BAT Battery 32 COM2 Connects to serial port 33 BMC_ROM1 BMC ROM 34 PCI16X PCI E x16 slot 35 U8 BMC controller ...

Page 33: ...maintenance and troubleshooting To disassemble the Acer AR320 F2 Server please pay attention to each section s instruction and tools needed NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 34: ...30 Chassis Cover Removal and Installation Removing the top cover 1 Press the top cover release button located oh the edge of server 2 Slide the top cover toward the rear of the chassis to disengage it ...

Page 35: ...ocessor make sure to back up all important system files Handle the processor and the HSF assembly carefully Damage to either may prevent the system from functioning properly NOTE A long nosed screwdriver is needed to remove install the HSF assembly 1 Release then lift up the load lever 2 Open the retention plate to expose the socket body 3 Insert the CPU with the correct orientation 4 Close the re...

Page 36: ...a long nosed screwdriver to loosen the four heat sink screws 2 Lift the heat sink away from the mainboard 3 Lay down the heat sink in an upright position with the thermal patch facing upward Do not let the thermal patch touch the work surface ...

Page 37: ...ty used can differ with each slot Installation step 1 Insert the DIMM memory module vertically into the DIMM slot and push it down 2 Close the plastic clip at both edges of the DIMM slots to lock the DIMM module NOTE DIMM must be populated in order starting from DIMM1 socket For dual channel operation DIMMs must be installed in matched pairs 3 Reverse the installation steps when you wish to remove...

Page 38: ...rew Make sure that the card is properly seated NOTE Do not discard the slot cover If the expansion card is removed in the future the slot cover must be reinstalled to maintain proper system cooling NOTE Remove the expansion card from its protective packaging handling it by the edges 3 Attach the expansion slot card on the riser bracket and secure it with screws 4 Insert the card into the selected ...

Page 39: ...lank out of the drive bay 3 Slide hard disk into blank 4 Secure the HDD with four screws Make sure the HDD is seated securely in the HDD blank 5 Connect the necessary power cable To connect power cable Firstly remove the HDD carrier Note Make sure that the drive is properly inserted before pushing the handle back until it clicks into Place ...

Page 40: ...nstall a hot swap power supply module 1 Remove the four securing screws 2 Slide toward and lift to remove the power supply module from the system 3 To install a new power supply module please reverse the installation step 1and 2 4 After replacing a power supply module connect the necessary cables Note Number indicates the power supply installation sequence ...

Page 41: ...all the system fan 1 Disconnect all necessary cable connections 2 Lift the system fan out of the system 3 Reverse the step above to install the system fan Below illustrated is the location of system fan Please follow the below instruction to connect the respective system fan cable ...

Page 42: ... Yellow Brown FAN_1A FAN3 CN1 Black Red Yellow Brown FAN_3A FAN3 CN2 Grey Red Black White FAN_3B FAN4 CN1 Black Red Yellow Brown FAN_4A FAN4 CN2 Grey Red Black White FAN_4B FAN5 Black Red Yellow Brown FAN_5A FAN6 Black Red Yellow Brown FAN_6A System Fan Cable Color and Pin Definition ...

Page 43: ...Cable Routing image No Suggest Cable No Suggest Cable 1 SAS Cable 8708EM2 2 Power cable 3 USB cable 4 Front panel board cable 5 SATA cable onboard SATA to ODD 6 SMBus cable 7 Case open intrusion cable 8 System fan cable ...

Page 44: ...edefining the communication ports to prevent any conflicts When modifying the power management configuration When changing the password or making other changes to the security setup When a configuration error is detected by the system and you are prompted Run Setup message to make changes to the BIOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad Ask qualified techn...

Page 45: ...y Left and Right arrow keys Move between selections on the menu bar Up and Down arrow keys Move the cursor to the field you want PgUp and PgDn keys Move the cursor to the previous and next page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor the last page of a multiple page menu and keys Select a value for the currently selected field only...

Page 46: ... build date Processor CPU Type Core Frequency Count Technical specifications for the installed processor Memory Size Total size of system memory detected during POST System Date Set the date following the weekday month day year format System Time Set the system time following the hour minute second format ...

Page 47: ...43 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components Select a submenu item then press Enter to access the related submenu screen ...

Page 48: ...ows a single platform to run multiple operating systems in independent partitions Enabled Disabled Intel AES NI Support Intel Advanced Encryption Standard Instructions Intel Advanced Encryption Standard Instructions AES NI is a symmetric block cipher that encrypts decrypts data through several rounds AES NI can be used to accelerate the performance of an implementation of AES by 3 to 10x over a co...

Page 49: ...bled CPU C3 Report Enable Disable C3 Report Enabled Disabled CPU C6 Report Enable Disable C6 Report Enabled Disabled Package C State Limit Configure state for the C State package limit C0 C1 C6 C7 No Limit Hardware Prefetcher Select whether to enable the speculative prefetch unit of the processor Enabled Disabled Adjacent Cache Line Prefetch When enabled cache lines are fetched in pairs When disab...

Page 50: ...Total size of system memory detected during POST DIMM Information 1A 1B 2A 2B Status The size of memory installed on each of the DDR3 slots Memory Retest Select whether to delete the historical memory data log System memory will be retested on the next boot up Yes No ...

Page 51: ...Enable Disable Intel VD d Technology function Enabled Disabled Intel TXT Technology Enable Disable Intel TXT Technology function Enabled Disabled ME Subsystem Configuration Press Enter for advanced configuration ME Subsystem Enable Disable ME Subsystem function Enabled Disabled ...

Page 52: ...tings Parameter Description Option HPET Support High Precision Event Timer Enable Disable HPET Support Enabled Disabled WHEA Support Windows Hardware Error Architecture Enable Disable WHEA Support Enabled Disabled ...

Page 53: ...49 SATA SAS Configuration ...

Page 54: ...RAID setup utility at boot time You can find more information on AHCI in the SATA AHCI Mode BIOS feature When set to RAID the SATA controller enables both its RAID and AHCI functions You will be allowed to access the RAID setup utility at boot time IDE RAID ACHI RAID Mode This item will prompt when the SATA mode is set to RAID Select the desired RAID mode Intel RAID LSI RAID SATA Port 0 1 2 3 4 5 ...

Page 55: ...aphics Select the primary video device that that the BIOS will use for output Add On Onboard Onboard LAN1 Controller When enabled the system will enable the onboard LAN devices Enabled Disabled Onboard LAN1 I O ROM Select whether to enable the selected onboard LAN device When enabled device expansion ROM will be initialized Enabled Disabled Onboard LAN1 I O ROM Option Select whether to enable the ...

Page 56: ...on normally Enabled Disabled Legacy USB Support Enables or disables support for legacy USB devices Enabled Disabled Port 60 64 Emulation Enable I O port 60h 64h emulation support This should be enabled for the complete USB Keyboard Legacy support for non USB aware OS Enabled Disabled Mass Storage Reset Timeout Define USB Mass Storage Device Start Unit command timeout 10 sec 20sec 30 sec 40sec ...

Page 57: ...ation for the serial port Enabled Disabled Device Settings Displays Serial Port 1 2 device setting information Change Settings Change Serial Port 1 2 device settings When set to Auto allows the server s BIOS or OS to select a configuration Auto IO 3F8 IRQ 4 IO 3F8h IRQ 3 4 5 6 7 10 11 12 IO 2F8h IRQ 3 4 5 6 7 10 11 12 IO 3E8h IRQ 3 4 5 6 7 10 11 12 IO 2E8h IRQ 3 4 5 6 7 10 11 12 ...

Page 58: ...d Enabled Disabled Restore on AC Power Loss Defines the power state to resume to after a sys tem shutdown that is due to an interruption in AC power When set to Last State the system will return to the active power state prior to shutdown When set to Stay Off the system remains off after power shutdown Last State Stay Off Power On ASPM Support Enable Disable Active State Power Management support E...

Page 59: ...s Even parity bi is 0 if the num of 1 s in the data bits is even Odd parity bit is0if num of 1 s the data bits is odd Mark parity bit is always 1 Space Parity bit is always 0 Mark and Space Parity do not allow for error detection None Even Odd Mark Space Stop Bits Stop bits indicate the end of a serial data packet A start bit indicates the beginning The standard setting is 1 stop bit Communication...

Page 60: ...ode enabled only text will be send This is to capture Terminal data Enabled Disabled Resolution 100x31 Enables or disables extended terminal resolution Enabled Disabled Legacy OS Redirection Resolution On Legacy OS the number of Rows and Columns supported redirection 80x24 80X25 ...

Page 61: ...the server To enable or disable this field an Administrator password must first be set Parameter Description Option Administrator Password StatusThis parameter indicates whether a Administrator Password has been assigned Not Installed Enabled User Password Status This parameter indicates whether a user pass word has been assigned Not Installed Enabled Set Administrator Password Press Enter to conf...

Page 62: ...Select Enabled to activate TPM State function Enabled Disabled TPM Operation Schedule TPM operation None Enable Take Ownership Disable Ownership Current TPM Status Information Display current TPM status information ...

Page 63: ...ect a password parameter Set Administrator Password or Set User Password then press Enter 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the modified password and close the Setup Utility Removing a System Password 1 Use the up down keys to select a password ...

Page 64: ...cription Option System Information Displays basic system ID information as well as BIOS version Press Enter to access the related submenu Event Log Configuration Displays Event Log advanced settings Press Enter to access the related submenu ...

Page 65: ... BMC related settings through the BMC port When set to Shared Mode you can configure the BMC related settings through the NIC2 port Shared NIC Mode When set to Failover Mode you can configure the BMC related settings through the BMC or NIC2 port Backup Mode Dedicated Shared Failover BMC IP Address Source Configure BMC IP Address Source Static DHCP IP Address Determine IP Address IP Subnet Mask Det...

Page 66: ...62 Event Log Configuration ...

Page 67: ...s for erasing Smbios Event Log Erasing is done prior to any logging activation during reset No Yes next reset Yes every reset When Log is Full Choose options for reactions to a full Smbios Event Log Do Nothing Erase immediately Log OEM Codes Enable or Disable the logging of EFI Status Codes as OEM Codes Enabled Disabled Convert OEM Codes Enable or disable the converting of EFI Status Codes to Stan...

Page 68: ...Enter to configure the boot priority Removable Disk Drive Priority Press Enter to configure the boot priority Network Device Priority Press Enter to configure the boot priority Quiet Boot Enable or disable the quick boot function to speed up the system boot up process to shorten the wait ing time for entering the operating system and to deliver greater efficiency for daily use Enabled Disabled Boo...

Page 69: ... an error message if the drive s specified is not bootable Parameter Description Option Built in EFI Shell Press Enter to boot to Built in EFI Shell IBA GE Slot 00CB v1365 Press Enter to configure the device as the boot up drive IBA GE Slot 0300 v1365 Press Enter to configure the device as the boot up drive ...

Page 70: ...cel Discard Changes Discards all changes made in the BIOS setup Yes Cancel Load Default Settings Loads the default settings for all BIOS setup parameters Setup Defaults are quite demanding in terms of resources consumption If you are using low speed memory chips or other kinds of low performance components and you choose to load these settings the system might not function properly Yes Cancel Save...

Page 71: ...etup Utility 3 Please select Advanced 4 Please select SATA Configuration 5 You might see below information SATA Controller Enabled SATA Mode AHCI Mode 6 Please change SATA Mode from AHCI Mode to RAID Mode SATA Mode RAID Mode 7 Please confirm SATA SW RAID Option is Intel RAID 8 Please press F10 to save the setting before exit from BIOS Setup Entering Intel onboard SATA RAID BIOS Utility Please pres...

Page 72: ...he hot spare drive with the Intel onboard SATA RAID utility in operating system LSI onboard SATA RAID configuration Set RAID Controller in Legacy Mode NOTE Currently LSI onboard SATA RAID only supports Legacy mode Please change PCI ROM Priority setting from EFI Compatible ROM to Legacy ROM in BIOS Setup PCI ROM Priority Legacy ROM Set RAID Controller in Legacy Mode NOTE Currently LSI onboard SATA ...

Page 73: ...D Volume 1 Select Configuration from Management Menu 2 Select New Configuration from the Configuration menu and select YES to continue An array selection window displays the devices connected to the current controller 3 Press the arrow keys to choose specific physical drives and press spacebar to associate the selected drive with the current array The indicator for selected drive change from READY...

Page 74: ...ving and Exiting Onboard RAID Configuration Utility 1 When RAID configuration initialization and assigning hot spare are completed press Esc in the Management Menu and select YES to exit the Software RAID Configuration Utility 2 Press Ctrl Alt Del to reboot the server 3 Now you can start to install OS MegaRAID SAS 9240 4I 9260 8I RAID Configuration Set RAID Controller in EFI Mode or Legacy Mode 1 ...

Page 75: ...boot the server Creating a RAID Volume 1 Launch the configuration menu 2 Select Configuration Wizard in left panel 3 Select New Configuration and click on Next 4 Select Manual Configuration and click on Next 5 Hold the Ctrl key and select the drives that you want to add into the array After you selecting the drives click on Add to Array 6 Click on Accept DG and then click on Next 7 Select the arra...

Page 76: ...ROM Priority setting from EFI Compatible ROM to Legacy ROM in BIOS Setup PCI ROM Priority Legacy ROM Entering RAID BIOS Utility Please press CTRL C when you see the RAID BIOS during POST After POST finished the Adapter Selection page will show on the screen Loading Factory Default Setting 1 Please press Alt N to launch Global Properties 2 Select Restore Defaults please press Enter 3 Press ESC sele...

Page 77: ...er 2 Select RAID Properties and press Enter 3 Select View Existing Array and press Enter 4 Select Manage Array and press Enter 5 Select Manage Hot Spares and press Enter 6 Move selection to Hot Spr and press 7 Press C to commit changes 8 Select Save changes then exit this menu and press Enter 9 Press ESC 4 times and select Exit the configuration Utility and Reboot Press Enter ...

Page 78: ...led properly and the contact leads are clean before diagnosing any system problems Memory test failed 1 See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works but fails to enter power saving mode when the Power Management Mode is set to Enabled 1 Enter BIOS...

Page 79: ...M drive except power cable then press eject button to try to unload the disk 2 CD DVD ROM drive power 3 CD DVD ROM drive CD DVD ROM drive does not read and there are no messages are displayed 1 CD may have dirt or foreign material on it Check with a known good disc 2 Ensure the CD DVD ROM driver is installed properly 3 CD DVD ROM drive CD DVD ROM drive can play audio CD but no sound output 1 Ensur...

Page 80: ...er Supply Pressing power switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the AC LINK in BIOS Setup of Boot Configuration is not set to Stay off 2 Power switch cable assembly Pressing power switch does not turn on the system 1 Ensure the power override switch situated at the back of the machine just above the connector for the p...

Page 81: ...on board power regulator voltage abnormal Please check the power connector is connected properly If the issue occurs please replace power supply P3V_BAT System on board power regulator voltage abnormal Please check the power connector is connected properly If the issue occurs please replace power supply PSU01 System on board power regulator voltage abnormal Please check the power connector is conn...

Page 82: ... case is opened Please check the system case and replace the system case Please ensure the case is firmly closed Watchdog If system cannot enter the operating system within 6 minutes system will automatically reset and reboot POST CODE Determine the bios error code Please check the BIOS error code table Memory The system will start thermal trip if DIMM event occurs Almost full Determine the BMC ev...

Page 83: ...not found 3 DXE Core Firmware Volume was not found 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available DXE Beep Codes of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not available 5 No Console Output Devices are found 5 No Console Input Devices are found 6 Flash update is failed 7 Reset protocol is not available 8 Platform PCI resource requirements c...

Page 84: ...k can be used to restore the BIOS to a working state To restore your BIOS please follow the instructions listed below Recovery Instruction 1 Change xxx ROM to amiboot rom 2 Copy amiboot rom and AFUDOS exe to USB diskette 3 Setting BIOS Recovery jump to enabled status 4 Boot into BIOS recovery 5 Run Proceed with flash update ...

Page 85: ...81 6 BIOS update ...

Page 86: ... CPU post memory initialization is started 0x33 CPU post memory initialization Cache initialization 0x34 CPU post memory initialization Application Processor s AP initialization 0x35 CPU post memory initialization Boot Strap Processor BSP selection 0x36 CPU post memory initialization System Management Mode SMM initialization 0x37 Post Memory North Bridge initialization is started 0x38 Post Memory ...

Page 87: ...n of the South Bridge Runtime Services 0x63 CPU DXE initialization is started 0x64 CPU DXE initialization CPU module specific 0x65 CPU DXE initialization CPU module specific 0x66 CPU DXE initialization CPU module specific 0x67 CPU DXE initialization CPU module specific 0x68 PCI host bridge initialization 0x69 North Bridge DXE initialization is started 0x6A North Bridge DXE SMM initialization is st...

Page 88: ...w 0xAB Setup Input Wait 0xAC Reserved for ASL see ASL Status Codes section below 0xAD Ready To Boot event 0xAE Legacy Boot event 0xAF Exit Boot Services event 0xB0 Runtime Set Virtual Address MAP Begin 0xB1 Runtime Set Virtual Address MAP End 0xB2 Legacy Option ROM Initialization 0xB3 System Reset 0xB4 USB hot plug 0xB5 PCI bus hot plug 0xB6 Clean up of NVRAM 0xB7 Configuration Reset reset of NVRA...

Page 89: ...e isolated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Check all cables and connectors for proper installation 9 If the jumpers switches and voltage settings are correct remove or disconnect the following one at a time 10 Non Acer devices External devices...

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