Acer A4K2008 Series User Manual Download

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Acer DLP Projector

H6815/E8615/HE-4K15/

GM835/VH-736//

H6815ABD/H6815BD/H6815+/

H6815A/H6822BD/A4K2008/

H6830BD/E8630/HE-4K30/

GM835Z/VH-736Z/

H/H6831BD/

/H6830/A4K2111

Series User's Guide

Acer Projector User's Guide

Original Issue: 11/2020

Summary of Contents for A4K2008 Series

Page 1: ...H6815BD H6815ABD H6815BD H6815 H6815A H6822BD A4K2008 H6830BD E8630 HE 4K30 GM835Z VH 736Z H6830BDZ H6831BD H6830BD H6830 A4K2111 Series User s Guide Copyright 2020 Acer Incorporated All Rights Reserved Acer Projector User s Guide Original Issue 11 2020 ...

Page 2: ...pect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your projector All correspondence concerning your unit should include the serial ...

Page 3: ...wer outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and ope...

Page 4: ... outlet strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before insertin...

Page 5: ... a qualified technician to restore the product to normal condition Warning For safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the lamp is on The bri...

Page 6: ...s open the lens shutter or remove the lens cap when the projector is on Do not block the projector lens with any object when the projector is under operation as this could cause the object to become heated and deformed or even cause a fire To temporarily turn off the lamp press HIDE on the remote control Do not operate lamps beyond the rated lamp life It could cause it to break on rare occasions C...

Page 7: ...sh when discarding To minimize pollution and ensure utmost protection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http www acer group com public Sustainability index htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside this product contain mer...

Page 8: ...r unit Warning Do not look into the projector s lens when the lamp is on The bright light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain or moisture Please do not open or disassemble the product as this may cause electric shock The product will detect the life of the lamp itself Please contact your local dealer or Acer service center for changing...

Page 9: ...rojector 7 Turning the Projector On Off 9 Turning On the Projector 9 Turning Off the Projector 10 Adjusting the Projected Image 11 Adjusting the Height of the Projected Image 11 How to Get a Preferred Image Size by Adjusting Distance and Zoom 12 User Controls 14 Installation Menu 14 Onscreen Display OSD Menus 15 Color 16 Image 19 Setting 22 Management 24 Audio 26 3D 27 Language 27 Acer Splash Down...

Page 10: ...Appendices 31 Troubleshooting 31 LED Alarm Definition Listing 35 Ceiling Mount Installation 36 Specifications 39 Compatibility Modes 42 Regulations and safety notices 44 ...

Page 11: ...on will be reduced and the contrast of the image will also be enhanced ExtremeEco The projector will decrease the power consumption of the lamp by up to 70 when no input signal can be detected for 15 minutes Acer EcoProjection Technology delivers Intelligent power management approach and physical efficiency improvement Advanced keystone correction delivers optimum presentations Multi language Onsc...

Page 12: ...ately if any thing is missing Note The package content may differ by regions Projector Power cord VGA cable Optional HDMI cable Optional Security card Optional Remote control Quick start guide AAA Battery x 2 Carrying case Optional WirelessHD dongle kit MWIHD1 Optional WirelessCAST Optional WirelessProjection Kit Optional DC 5V IN MH L HD MI ...

Page 13: ... 3 Power key and Power indicator LED 6 IR remote sensor Description Description 1 HDMI connector s 6 DC 5V output service 2 HDMI connector audio return 7 Power socket 3 S PDIF port 8 Kensington lock port 4 RS232 connector 9 Tilt adjusting wheel 5 Audio output connector 1 4 5 3 6 2 8 1 2 4 3 5 6 7 8 9 1 4 5 6 Note Connector interface is subject to model s specifications ...

Page 14: ...Off section 5 ENTER Confirms your selection of items 6 BACK Cancels your selection or goes back to previous page 7 TEMP Temperature indicator LED 8 SOURCE Changes the active source 9 Four directional selection keys Selects items or makes adjustments to your selection 10 MENU Launches the Onscreen Display OSD menu returns to the previous step for the OSD menu operation or exits the OSD menu 1 7 8 3...

Page 15: ...rojection Four directional selection keys Selects items or makes adjustments to your selection ENTER Confirms your selection of items Play Pause 5 BACK Cancels your selection or goes back to previous page Stop 6 FREEZE To pause the screen image 7 VGA To change source to VGA This connection supports analog RGB and YPbPr 480i 480p 576i 576p 720p 1080i 1080p 1 5 2 6 3 4 7 8 9 8 10 11 12 13 17 16 19 1...

Page 16: ...D menu for adjusting 3D settings 13 SOURCE Changes the active source 14 MODE Chooses a display mode 15 MENU Launches the Onscreen Display OSD menu or exits the OSD menu 16 HIDE Press HIDE to hide screen image press again to display the image 17 HDMI MHL To change source to HDMI or MHL for the model with HDMI or MHL connector 18 ZOOM IN ZOOM OUT Zooms the projector display in or out 19 VIDEO To cha...

Page 17: ...ing Started Connecting the Projector 1 R L HDTV adapter RCA 5 7 2 2 11 4 4 4 10 12 13 6 7 9 8 2 15 14 3 Video Output Display Speakers Smart devices Note Connector interface is subject to model s specifications Screen ...

Page 18: ...le with the projector Description Description 1 Power cord 9 RS232 cable 2 Audio cable 10 Wireless dongle 3 S PDIF audio cable 11 WirelessHD dongle 4 HDMI MHL cable 12 Wired remote control 5 VGA to component video HDTV adapter 13 RJ45 cable 6 VGA cable 14 USB cable 7 3 RCA component cable 15 12V DC cable 8 Composite video cable ...

Page 19: ... turn blue 3 Turn on your source computer notebook video player etc The projector will detect your source automatically when it is the first time you turn on the projector or the Source Selection function is Auto If the screen displays No Signal please make sure the signal cables are securely connected If you connect to multiple sources at the same time use SOURCE on the control panel or remote co...

Page 20: ...process 3 Once the system has finished cooling the LED Power indicator will stop blinking and turn solid red to indicate standby mode 4 It is now safe to unplug the power cord Warning indicators Projector Overheated Lamp will automatically turn off soon This onscreen message indicates that the projector has overheated The lamp will automatically turn off the projector will automatically shut down ...

Page 21: ...r is equipped with elevator feet for adjusting the image height To raise the image 1 Use the front Tilt adjusting wheel to raise the image to the desired height and angle To lower the image 1 Use the front Tilt adjusting wheel to lower the image to the desired height and angle Tilt adjusting wheel ...

Page 22: ...ccordingly Desired Image Size Distance m Top cm Diagonal inch A W cm x H cm Max zoom B Min zoom C From base to top of image D 30 66 x 37 1 1 39 40 89 x 50 1 3 1 5 52 50 111 x 62 1 7 1 8 65 60 133 x 75 2 0 2 2 78 70 155 x 87 2 3 2 6 92 80 177 x 100 2 7 2 9 105 90 199 x 112 3 0 3 3 118 100 221 x 125 3 3 3 7 131 120 266 x 149 4 0 4 4 157 150 332 x 187 5 0 5 5 196 180 398 x 224 6 0 6 6 235 200 443 x 2...

Page 23: ... zoom C From base to top of image D 30 66 x 37 0 7 1 0 41 40 89 x 50 1 0 1 3 55 50 111 x 62 1 2 1 6 68 60 133 x 75 1 5 1 9 82 70 155 x 87 1 7 2 3 96 80 177 x 100 2 0 2 6 110 90 199 x 112 2 2 2 9 123 100 221 x 125 2 5 3 2 137 120 266 x 149 3 0 3 9 164 150 332 x 187 3 7 4 8 205 180 398 x 224 4 5 5 8 247 200 443 x 249 5 0 6 5 274 250 553 x 311 6 2 8 1 342 300 664 x 374 7 5 9 7 411 Desired distance He...

Page 24: ... installation and maintenance 3 The background pattern acts as a guide to adjusting the calibration and alignment settings such as screen size and distance focus and more Note The OSD screenshot is for reference only and may differ from the actual design 4 The Installation menu includes several options Use the up and down arrow keys to select an option the left and right arrow keys to adjust selec...

Page 25: ...em press to enter a submenu for feature setting Use to select the desired item and adjust the settings by using Select the next item to be adjusted in the submenu and adjust as described above Press MENU on the control panel or remote control the screen will return to the main menu To exit the OSD menu press MENU on the control panel or remote control again It will close and the projector will aut...

Page 26: ...tent Game For game content Game Dark For game content in a dark environment Game Bright For game content in a bright environment Football For football game EcoPro For extending lamp life DICOM SIM For DICOM format files in simulation mode and not for actual diagnosis ISF Day ISF Night Only available when ISF is enabled Education For education environment User 1 User 2 User 3 Memorize user s settin...

Page 27: ...video image from black and white to fully saturated colors Press to decrease the amount of color in the image Press to increase the amount of color in the image Tint Adjusts the color balance of red and green Press to increase the amount of green in the image Press to increase the amount of red in the image Color Temperature Adjusts the color temperature At higher color temperatures the screen loo...

Page 28: ...is feature is On by default White Peaking Increases the brightness of whites that are near 100 Video sources only Film Mode Sets the image optimized to 24 frame True Film mode for more realistic cadence of film playback during motion sequences ISF This menu is password protected and only accessible by authorized calibrators The ISF Imaging Science Foundation has developed carefully crafted industr...

Page 29: ...cal pixels Full for WXGA 1080p WUXGA models The image will be displayed making full use of the horizontal and vertical pixels 4 3 The image will be scaled to fit the screen and displayed using a 4 3 ratio 16 9 The image will be scaled to fit the screen and displayed using a 16 9 ratio L Box for WXGA 1080p WUXGA models Keeps the original signal aspect ratio and zooms in by 1 333 times H V Keystone ...

Page 30: ...e function is to configure the geometric distortion of the projector s images when the images are projected onto screens which have a kind of uneven surface such as a cylinder a spherical shape etc Enable Keystone and corner correction functions will not be available when Warping is enabled Control Method Allows you to select a preferred control method for warping adjustment Warping Adj This funct...

Page 31: ...r display error Auto Automatically adjusts the color range by information from the player Limited Range Processes the input image as limited color range data Full Range Processes the input image as full color range data HDMI Scan Info Adjusts the overscan ratio of the HDMI image on screen Auto Automatically adjusts the overscan ratio by information from the player Underscan Always no overscan on t...

Page 32: ...startup screen of your Acer projector User Use the picture you transfer to the projector See Acer Splash Downloader for how to transfer the picture USB Mode Switch Control When selected you can use the page up page down function via the USB port Firmware can also be updated via the USB port for service personnel Adaptor When selected the USB port can only output power for Chromecast 4 Source Selec...

Page 33: ...nput to output latency and helps create a seamless experience This function is only available for certain input timings After turned on performing Auto Keystone or adjusting the following settings will deactivate this function Aspect ratio Keystone H Position V Position Frequency HDMI Scan Info Digital Zoom When Display Mode is Game Dark or Game Bright this function will be automatically turned on...

Page 34: ...o turn off the projector with fan cooling process by pressing the power button twice Instant Resume Enables you to restart the projector immediately within 2 minutes after turning it off Auto Shutdown Minutes The projector will automatically shut down while there is no signal input detected after the time you set Menu Display Time Seconds 5 15 30 Chooses the length of time the OSD menu will remain...

Page 35: ...urned on To disable Full Lock function press and hold POWER on the control panel for 7 seconds and the Control Panel Lock will be set to Off When the projector is in standby mode press and hold POWER on the control panel for 7 seconds to turn the projector on and the Control Panel Lock will be set to Off Lamp Lamp Hour Elapse Displays the lamp s elapsed operating time in hours Lamp Reminding Choos...

Page 36: ... adjust the notification volume when turning the projector on off Alarm Volume Select this function to adjust the volume of any warning notifications Audio Output You can select the audio output from internal or external speakers To enjoy Audio Return sound effect make sure to turn on the eARC ARC function from your soundbar as well Audio Return supports multi audio outputs including 2 0 5 1 7 1 a...

Page 37: ...d HQFS format file or DVD with corresponding SW player Off Turns off the 3D mode 3D Format If the 3D content is not displayed correctly you can select a 3D format that suits the 3D content you are viewing and obtain the best result 24P 3D Choose 96Hz or 144Hz for 24p 3D 3D L R Invert If you see a discrete or overlapping image while wearing DLP 3D glasses you may need to execute Invert to get best ...

Page 38: ...ng the Acer Splash Downloader 1 Entering download mode Long press the POWER and MENU buttons on the control panel simultaneously while plugging in the power cord until the LED indicator lights up red Maximum image size 3 Mbytes Maximum image resolution 1920 x 1200 Recommended Native resolution Minimum image resolution 800 x 600 Maximum color bits 24 bits Image format BMP JPG PNG Supported operatio...

Page 39: ...ote Some of the following OSD settings may not be available Please refer to the actual OSD of your projector First select the native resolution for the projector by adjusting PJ Native Resolution and decide if you want the image to be displayed full screen or in its original aspect ratio Press LoadImage and choose an image from your computer If the image is loaded successfully the tool status will...

Page 40: ...mage to the projector Press Download to start downloading the image to the projector Note If Unknown is shown in the Manufacture or Device ID field the projector is not in a status suitable for download Go back to step 1 and try again After the image is downloaded successfully the projector will automatically shut down enter standby mode and the Startup Screen function in the OSD menu will be set ...

Page 41: ...C For an incorrectly displayed image Open My Computer Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080 Click the Advanced Properties button If the problem still appears change the monitor display you are using and follow the steps below Verify that the resolution setting is ...

Page 42: ... flickering Change the display color setting on your computer 6 Image has vertical flickering bar Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Adjust the focus ring on the projector lens Make sure the projection screen is within the required distance Refer to the How to Get a Preferred Image Size by Adjusting Distance...

Page 43: ... Projection Mode Image Projection Location on the OSD and adjust the projection direction Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnecting power Make sure that the control panel lock function is disabled 2 Lamp burns out or makes a popping sound When the lamp reaches th...

Page 44: ... operating temperature and must be allowed to cool down before it is used Replace the lamp the lamp is about to reach its maximum lifetime Prepare to replace it soon Fan Fail Lamp will automatically turn off soon Projector Overheated Lamp will automatically turn off soon Lamp is approaching the end of its useful life in full power operation Replacement suggested ...

Page 45: ...ower cord plugged in V Power on V Lamp retry Quick flashing Turning off Cooling state Quick flashing Turning off Cooling completed V Firmware download V V V Acer splash download V V V Error Thermal failure V V Error Fan lock failure V Quick flashing Error Lamp breakdown V V Error Color wheel failure V Quick flashing ...

Page 46: ...w 1 Drill four holes into a solid structurally sound part of the ceiling and secure the mount base 2 Choose the length combination based on actual environment CM 01S doesn t include Type 2 and Type 3 3 Type 1 For the standard size use three bracket screws to mount the projector to the ceiling mount bracket Type 1 Type 2 Type 3 ...

Page 47: ... that you keep a reasonable space between the bracket and the projector to allow for proper heat distribution 4 Connect the main body connector to the projector bracket illustration 1 and then screw up four screws illustration 2 5 Adjust the angle and positioning as necessary Type 1 Type 2 Type 3 Illustration 1 Illustration 2 360 ...

Page 48: ...38 English Screw Type B Washer Type Diameter mm Length mm Large Small 4 25 V V 65 89 173 55 113 54 96 9 322 18 109 71 93 81 46 82 Unit mm ...

Page 49: ... billion colors Digital zoom 0 8 2 X Weight Approximate 2 6 kg 5 73 lbs Dimensions W x D x H 322 x 225 x 93 8 mm 12 7 x 8 6 x 3 7 322 x 225 x 109 7 mm 12 7 x 8 6 x 4 3 with tilt adjusting wheels Power supply Universal AC input 100 240 V input frequency 50 60 Hz Operating temperature 0ºC to 40ºC 32ºF to 104ºF Standard package contents AC power cord x 1 Remote control x 1 Battery x 2 for the remote ...

Page 50: ...can rate 24 120 Hz Keystone correction 40 Degrees Vertical Manual Auto Audio 3W speaker x 1 Power consumption Standard mode 270 W 100 VAC ECO mode 210 W 100 VAC Standby mode 0 5 W Resolution Native 3840 x 2160 Maximum 3840 x 2160 Aspect ratio Auto 4 3 16 9 Full L Box Projection lens F 1 94 2 12 f 11 9 mm 15 5 mm 1 1 3 Manual Zoom and Manual Focus Projection screen size diagonal 50 300 127 cm 762 c...

Page 51: ... E8615 HE 4K15 GM835 VH 736 H6815BD H6815ABD H6815BD H6815 H6815A H6822BD H6830BD E8630 HE 4K30 GM835Z VH 736Z H6830BDZ H6831BD H6830BD H6830 Power socket V V DC 5V OUT SERVICE V V VGA IN 1 VGA IN 2 VGA OUT RS232 V V AUDIO IN AUDIO OUT V V HDMI 1 V V HDMI 2 V HDMI 2 AUDIO RETURN V S PDIF V VIDEO ...

Page 52: ...6 476 XGA_75 75 029 60 023 XGA_120 119 804 98 958 SXGA_75 1152 x 864 75 67 5 SXGA_85 84 99 77 094 SXGA_60 1280 x 1024 60 02 63 981 SXGA_72 72 76 97 SXGA_75 75 025 79 976 SXGA_85 85 024 91 146 QuadVGA_75 1280 x 960 75 75 SXGA _60 1400 x 1050 59 978 65 317 UXGA_60 1600 x 1200 60 75 Mac G4 640 x 480 60Hz 59 94 31 469 MAC13 640 x 480 67Hz 66 667 35 Mac G4 800 x 600 60Hz 60 317 37 879 Mac G4 1024 x 768...

Page 53: ... x 2160 24 54 3840 x 2160_25 25 56 25 3840 x 2160_30 30 67 5 3840 x 2160_50 50 112 5 3840 x 2160_60 60 135 Mode Resolution V Frequency Hz H Frequency KHz 480i 720 x 480 1440 x 480 60 15 73 480p 720 x 480 60 31 47 576i 720 x 576 1440 x 576 50 15 63 576p 720 x 576 50 31 25 720p 1280 x 720 60 45 00 720p 1280 x 720 50 37 50 1080i 1920 x 1080 60 33 75 1080i 1920 x 1080 50 28 13 1080p 1920 x 1080 60 67 ...

Page 54: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified...

Page 55: ... and or Bluetooth modules Canada Low power license exempt radio communication devices RSS 247 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device b Operation in 2 4 GHz band To prevent radio interference to the license...

Page 56: ...5024 2010 A1 2015 EN 61000 3 2 2014 EN 55035 2017 A11 2020 LVD Directive 2014 35 EU EN 62368 1 2014 A11 2017 RoHS Directive 2011 65 EU EN 50581 2012 ErP Directive 2009 125 EC Regulation EU No 617 2013 Regulation EC No 1275 2008 EN 50564 2011 Regulation EU No 2019 1782 EN 50563 2011 We Acer Incorporated hereby declare under our sole responsibility that the product described above is in conformity w...

Page 57: ...cept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product DLP Projector Model Number A4K2008 A4K2111 SKU Number H6815 E8615 HE 4K15 GM835 VH 736 H6815BD H6815ABD H6815BD H6815 H6815A H6830BD E8630 HE 4K30 GM835Z VH 736Z H6830BDZ H6831BD H6830BD H6830 series Name of Responsible Party...

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