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EXTENSA 700/710 Notebook

Service Guide

CSD Web: csd.acer.com.tw

EX700/710 Service CD Kit 

PART No. 6M.48469.001

Service Guide files and updates are available on Acer 
Intranet and CSD database on Lotus Notes.

More detail information, please refer to Service CD kit.

700SG.fm  Page 1  Monday, June 8, 1998  1:24 PM

Summary of Contents for 710TE - Extensa - PII 233 MHz

Page 1: ... acer com tw EX700 710 Service CD Kit PART No 6M 48469 001 Service Guide files and updates are available on Acer Intranet and CSD database on Lotus Notes More detail information please refer to Service CD kit 700SG fm Page 1 Monday June 8 1998 1 24 PM ...

Page 2: ...escribed in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further Acer Incorporated reserves the right to revise this publication and to ...

Page 3: ...floppy drive High capacity Enhanced IDE removable hard disk Lithium Ion battery pack Heuristic power management system with standby and hibernation power saving modes Multimedia PCI based 16 bit high fidelity stereo audio with 3 D sound and wavetable synthesizer Built in dual speakers S video output Ultra slim high speed CD ROM drive Connectivity High speed fax data modem port Fast infrared wirele...

Page 4: ...Ergonomically centered touchpad pointing device Expansion CardBus PC card formerly PCMCIA slots two type II I or one type III with ZV Zoomed Video port support Mini docking station option for one step connect disconnect from peripherals Upgradeable memory and hard disk 700SG 1 fm Page 2 Monday June 8 1998 6 38 PM ...

Page 5: ...nd the BIOS setup utility Icon Function Description Power Lights when the computer is on Standby Lights when the computer enters Standby mode Media Activity Lights when the floppy drive hard disk or CD ROM drive or other media bay module is active Battery Charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Num Lock Lights when Numeric Lock is activated Hot ...

Page 6: ...or if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad on off Turns the internal touchpad on and off Fn F8 Speaker on off Turns the speakers on and off mutes the sound Fn Contrast up Increases the screen contrast available only for models with SCC displays Fn Contrast down Decre...

Page 7: ...touchpad if necessary Activating Hot Keys When activating hot keys press and hold the first key Fn before pressing the other key in the hot key combination Fn H Turbo mode on off Toggles turbo mode on and off With turbo mode off power management is maximized Hot Key Icon Function Description 700SG 1 fm Page 5 Monday June 8 1998 6 38 PM ...

Page 8: ...gnment Channel Default setting mode Remarks NMI System errors IRQ0 System timer Edge IRQ1 Keyboard Edge IRQ2 cascade Edge IRQ3 Modem COM1 can be disable Edge Dynamically programmable IRQ4 Infrared Edge Dynamically programmable IRQ5 SoundBlaster Audio PCI device level PCI interrupt sharing IRQ6 Floppy Edge IRQ7 Printer Edge Dynamically programmable IRQ8 Real time clock Edge IRQ9 SCI for ACPI OS PCI...

Page 9: ... 1 048 04B Timer2 060 06E Keyboard controller 8742 chip select 070 071 Real time clock and NMI mask 080 08F DMA page register 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 1F0 1F7 Hard disk select 220 22F Audio option 230 23F Audio option 240 24F Audio option 250 25F Audio option 278 27F Parallel port 3 2E8 2EF COM4 2F8 2FF COM2 378 37A Parallel port 2 3BC 3BE paraller port 1 3B4 3B5 3BA...

Page 10: ... Deschutes Intel Pentium II architecture 16KB instruction cache and 16 KB data cache MMX Quick Start for low power CPU package IMM module 512KB L2 cache CPU core voltage 1 8V CPU I O voltage 2 5V BIOS Item Specification BIOS vendor Phoenix BIOS Version V1 0 R00M2F BIOS ROM type ROM BIOS ROM size 256KB BIOS package 32 PIn PLCC Support protocol PCI 2 1 APM 1 2 DMI 2 00 1 E IDE ACPI 1 0 ESCD 1 03 ANS...

Page 11: ...mbinations Slot 1 Slot 2 Total Memory 0 0 0 0 16MB 16MB 0 32MB 32MB 0 64MB 64MB 16MB 16MB 32MB 16MB 32MB 48MB 16MB 64MB 80MB 16MB 128MB 144MB 32MB 32MB 64MB 32MB 64MB 96MB 32MB 128MB 160MB 64MB 64MB 128MB Second Level Cache Item Specification Cache controller MTXC Tag RAm location IMM Tag RAM size 32K 8x1 Tag RAM voltage 3 3V SRAM type PBSRAM SRAM size 256K 512K SRAM location IMM SRAM configuratio...

Page 12: ...3 3 Volts ZV port support Y N Yes Graph interface ISA VESA PCI PCI bus Max resolution LCD 1024x768 64K colors True Color Max resolution Ext CRT 1024x768 64K colors True Color External CRT Resolutions Modes Resolution CRT Refresh Rate Simultaneous on TFT LCD CRT only Simultaneous SVGA 640x480x256 60 75 85 60 Y 640x480x64K 60 75 85 60 Y 640x480x16M 60 75 85 60 Y 800x600x256 60 75 85 60 Y 800X600X64K...

Page 13: ...port controller NS PC97338 Number of serial ports 1 16550 UART support Yes Connector type 9 pin D type Location Rear side Serial port function control Enable disable by BIOS Setup Selectable serial port via BIOS Setup 3F8h 2F8h 3E8h 2E8h Disabled Selectable serial port IRQ via BIOS Setup IRQ3 IRQ4 IRQ10 IRQ11 FIR Item Specification Vendor model name IBM31T1100 Input power supply voltage 5V Transfe...

Page 14: ...tion Right side Sampling rate 44 1 KHz Internal microphone Yes on the left higher corner of LCD panel Internal speaker Quantity Yes 2 pieces on both hinge sides MPU 401 UART support Yes PCMCIA Item Specification PCMCIA controller TI PCI1250A PCMCIA voltage controller TI TP2206 Supported card type Type II Type III Number of slots Two Type II or one type III Access location Right side ZV Zoomed Vide...

Page 15: ...ows 95 keys Yes Internal external keyboard work simultaneously Yes FDD Item Specification Vendor model name D353F3 MISUMI Floppy Disk Specifications Media recognition 2DD 720K 2HD 1 2M 3mode 2HD 1 44M Sectors track 9 15 18 Tracks 80 80 80 Data transfer rate Kbit s 250 300 500 500 Rotational speed RPM 300 360 360 300 Read write heads 2 Encoding method MFM Power Requirement Input Voltage V 5 10 HDD ...

Page 16: ... 6 4 10 4 6 46 10 4 Data transfer rate host buffer Mbytes s 16 6 33 3 16 6 33 3 16 6 33 3 DC Power Requirements Voltage tolerance 5 5 5 5 5 5 CD ROM Item Specification Vendor Model Name KMEUJDA150L 24X Performance Specification Speed KB sec 2100 ave speed 3600 max Access time ms 150 Typ Buffer memory KB 128 Interface Enhanced IDE compatible Applicable disc format CD DA CD ROM CD ROM XA except ADPC...

Page 17: ...level V 11 41V Battery Lower 2 level V 10 94V Battery Low 3 level V 9 9V Charge Current Backgound charge charge even system is still operative Constant power 30W Normal charge charge while system is not operative Constant power 45W Charging Protection Maximum temperature protection 60 DC DC Converter Item Specification Vendor model name Ambit T62 085 C 00 Input voltage Vdc 8 21 Output rating 5V 3 ...

Page 18: ...00 Input voltage V 7 3 min 22 max Input current mA 700 max Output voltage Vrms no load 1300 min 155 1600 max Output voltage frequency kHz 40 min 65 max Output current mArms T62 087 C 00 0 7 5 9 min 1 0 6 5 typ 1 3 7 1 max Output current mArms T62 086 C 00 0 6 5 4 min 1 0 6 0 typ 1 4 6 6 max LCD Item Specification Vendor model name Hitachi SX31S002 IBM ITSV50D2 Hitachi TX34D62 Mechanical Specificat...

Page 19: ...Requirements nominal voltages Vrms 90 270 Frequency variation range Hz 47 63 Maximum input current A 90Vac full load 1 5A Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac 60Hz and 230Vac 50Hz respectively Efficiency It should provide an efficiency of 83 minimum when measured at maximum load under 115V 60Hz 230Vac 60Hz Output Ratings C...

Page 20: ...air discharge Dielectric withstand voltage Primary to secondary 3000 Vac or 4242 Vdc 10mA for 1 second Leakage current 0 25 mA maximum 254 Vac 60Hz Regulatory Requirements Internal filter meets FCC class B requirements USA VDE 243 1991 class B requirements German CISPR 22 Class B requirements Scandinavia VCCI class II requirements Japan AC Adapter Item Specification 700SG 1 fm Page 18 Monday June ...

Page 21: ...options Create a bootable diskette C Sys A Copy flash utility new versions BIOS to the diskette then boot from diskette driver A plash 700 40 rom mode 3 Note mode 3 set DMI value to system To activate the Setup Utility press F2 during POST while the Extensa logo is being displayed System Utility C h a p t e r 2 700SG 2 fm Page 1 Monday June 8 1998 1 26 PM ...

Page 22: ...ed it becomes the boot display otherwise the computer LCD is the boot display When set to Both the computer outputs to both the computer BIOS Setup Utility Main Advanced Security Power Saving Exit System Time System Data Floppy Disk A Hard Disk 0 CD ROM ATAPI Device Boot Device Priority Speaker Boot Display Device Mic In Lin in System memory Video Memory CPU Type CPU Speed VGA BIOS Version BIOS Ve...

Page 23: ... Disk 0 Submenu Type Sets the hard disk type Options Auto User or NoneMulti Sector Transfers BIOS Setup Utility Main Hard Disk 0 3253MB Item Specific Help Type Cylinders Heads Sectors Track Maximum Capacity Auto 6304 16 63 3253MB F1 Help Select Item Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select Sub Menu F10 Save and Exit 700SG 2 fm Page 3 Monday June 8 1998 1 26 PM ...

Page 24: ... Sets the operation mode of the parallel port Options ECP Bi directional or Output only BIOS Setup Utility Main Advanced Security Power Saving Exit Setup Warning Setting items on this menu to incorrect values may cause your system to malfunction Serial Port Base I O address Interrupt Parallel Port Mode Base I O address Interrupt Enabled 3F8 IRQ 4 Enabled ECP 378 IRQ 7 F1 Help Select Item Change Va...

Page 25: ... to enter this password to continue operation Options Disabled or Enabled Password on boot Enables password entry on boot Password on boot When enabled the computer prompts you for a password when the computer boots up Options Enabled or Disabled Password check during resume When enabled the computer prompts you for a password when the computer resumes from standby or hibernation mode Options Disa...

Page 26: ...ry low on battery power the computer will enter hibernation mode if PhDISK is installed and the hibernation file is valid Options Enabled or Disabled Resume On Alarm When enabled and the system resume date and time are valid the computer resumes wakes up at the set time and date Options Disabled or Enabled BIOS Setup Utility Main Advanced Security Power Saving Exit Heuristic Power Management Displ...

Page 27: ... disables warning beeps during a battery low condition Options Enabled or Disabled Exit Save Change Exit Saves any changes made exits the Setup utility and reboots Discard Changes Exit Discards any changes made exits the Setup utility and reboots BIOS Setup Utility Main Advanced Security Power Saving Exit Save Change Exit Discard Changes Exit Get Default Values Load Previous value Save Changes F1 ...

Page 28: ...e maximum power conservation and maximum performance at the same time Power management methods used by most computers are timer based You set inactivity time out values for the display hard disk and other devices The computer then sleeps when these time outs elapse The problem with this is that no two users are alike Each of us has his or her own habits when using the computer which makes timer ba...

Page 29: ...power if there is no activity within the period of time specified by the computer s HPM unit for these devices These include audio serial ports floppy drive and parallel port Standby Mode The computer consumes very low power in Standby mode Data remain intact in the system memory until the battery is drained There is one necessary condition for the computer to enter Standby mode Heuristic Power Ma...

Page 30: ... this information and resumes where you left off upon leaving Hibernation mode There are two necessary conditions for the computer to enter Hibernation mode The Hibernation file created by PhDISK must be present and valid See PhDISK on page 73 Heuristic Power Management must be set to ENABLED In this situation there are four ways to enter Hibernation mode Pressing the Hibernation hot key Fn F4 If ...

Page 31: ... Hibernation mode if the resume timer is set and matched The computer also resumes via the network if the Wake On LAN parameter is enabled Note Do not change any devices such as add memory or swap hard disks when the computer is in Hibernation mode 700SG 2 fm Page 11 Monday June 8 1998 1 26 PM ...

Page 32: ...grading performance For more information about APM under Windows 95 refer to your Windows 95 user s manual Note If you enable heuristic power management in Setup without APM installed and enabled true by default the system time and date do not display the correct settings after the computer returns to normal operation from Standby or Hibernation mode To update the time and date reboot the computer...

Page 33: ...pgrade your memory You can find PhDISK in the windows command directory The program accepts the following parameters Syntax PHDISK options where options CREATE FILE or PARTITION creates the hibernation file or partition DELETE FILE or PARTITION deletes the hibernation file or partition INFO displays information on the hibernation file or partition REFORMAT PARTITION reformats the existing hibernat...

Page 34: ...2 14 EXTENSA 700 710 Service Guide 700SG 2 fm Page 14 Monday June 8 1998 1 26 PM ...

Page 35: ...tick The flowchart on the following page gives a clearer and more graphic representation off the entire disassembly sequence Please refer to it from time to time together with the screw list below For a more detailed disassembly procedure please refer to the Service CD kit The screws for the different components vary in size During the disassembly process group the screws together with the corresp...

Page 36: ... a in B o a r d ID E B o a rd D C D C C h a r g e r B o a r d P C M C IA S o c k e r In te r n a l M ic p h o n e L E D B o a rd L C D U n it a n d In v e rt e r B o a r d A x 1 H x 3 C x 2 G x 5 on the bac k I x 2 on the ba c k G x 1 o n the top E x 1 on the top H x 2 on th e top J x 4 L E D C a b le L C D F P C C a b le H x 1 J x 4 L x 3 J x 4 H x 1 C x 2 J x 2 SCRE W LIST A M2 x4L B Z N NY LOK ...

Page 37: ...a flat bladed screwdriver to push out the locks at both sides of the DIMM socket 4 Remove the DIMM module Disassembling the modem board 1 Remove the modem board by removing the screw 2 Pull out the cover gently 3 Remove the modem board using a flat bladed screwdriver 4 Reconnect the modem board to CN26 CN27 on the mainboard 700SG 3 fm Page 3 Monday June 8 1998 11 01 AM ...

Page 38: ... Disassembling the hard disk drive 1 To disassemble the hard disk module remove the 2 screws on both sides of the hard disk drive 2 Separate the hard disk drive from its bezel 3 Remove the hard disk drive from it s shield plate 4 Disconnect the hard disk cable from the hard disk drive 5 To re connect the hard disk cable be sure that the 1st pin is aligned up as indicated 700SG 3 fm Page 4 Monday J...

Page 39: ...slide the battery compartment cover into its place Disassembling the CD ROM drive 1 Push the CD ROM drive locker forward and carefully pull out the CD ROM module 2 To disassemble the CD ROM module remove the 2 screws from both sides of the CD ROM module and the screw on the CD ROM chassis 3 Remove the CD ROM drive from the CD ROM chassis 4 Disconnect the cable of the CD ROM drive 700SG 3 fm Page 5...

Page 40: ...ver to release the latches 3 Lift the cover to remove 4 Replace the middle cover 5 The latches of the middle cover and the upper case must be matched then place it into position 6 Pull the keyboard up and outward to expose the keyboard connector at CN22 7 The keyboard can be removed by releasing this connector 700SG 3 fm Page 6 Monday June 8 1998 11 01 AM ...

Page 41: ...he motherboard at CN12 4 Disconnect the internal microphone power cable on CN9 of the main board 5 Remove the 2 screws at the base and at the back of the lower case 6 Carefully detach the display from the main unit Removing the heat sink 1 To detach the upper case first remove the 2 screws from the heatsink 2 Lift out the heat sink 700SG 3 fm Page 7 Monday June 8 1998 11 01 AM ...

Page 42: ...left channel speaker at CN8 and the right channel speaker at CN10 from the main board TouchPad bracket disassembly procedure 1 Remove the 4 screws of the touch pad cover 2 Detach the touch pad cover from the left and right side latches then remove the touch pad cover 3 Disconnect the touch pad cable from the touch pad board 4 Remove the touch pad board from the upper case 5 Remove the right channe...

Page 43: ... sink 3 Lift the MMO CPU module up and remove 4 Disconnect the IMM CPU module at U22 5 Disconnect the SIR Lens assembly from the lower case Disassembling the fan 1 Disconnect the fan power cable at CN23 from the main board 2 Remove the screw of the IMM shield 3 Lift the IMM shield 4 Remove the 2 screws from the fan and separate the fan from the IMM shield 700SG 3 fm Page 9 Monday June 8 1998 11 01...

Page 44: ...nnect the DC DC charger board from the main board at CN24 and CN21 3 Remove the IDE card from the main board at CN30 4 Remove the 4 screws on the PCMCIA card 5 Lift the PCMCIA card from the main board at CN16 6 This completes the disassembly procedure of the lower case 700SG 3 fm Page 10 Monday June 8 1998 11 01 AM ...

Page 45: ...ated at either side of the LED board 5 Lift off the LED board from the display 6 Remove the 2 screws which secure the inverter board 7 Remove the 4 screws from the LCD 8 Detach the LCD and inverter board from the display panel 9 Remove the inverter board by disconnecting the FPC cable and the LCD power cable 10 Remove the FPC cable from the display 700SG 3 fm Page 11 Monday June 8 1998 11 01 AM ...

Page 46: ...3 12 EXTENSA 700 710 Service Guide 700SG 3 fm Page 12 Monday June 8 1998 11 01 AM ...

Page 47: ...ilure The power indicator does not go on or stay on Power Systems Checkout POST does not complete No beep or error codes are indicated Symptom to Spare Part Index and then use the No Beep Symptoms table POST beeps but no error codes are displayed Symptom to Spare Part Index and then use the Beep Symptoms table POST detected an error and displayed numeric error codes Symptom to Spare Part Index and...

Page 48: ...the internal diskette drive reseat the connector on the Main board If the error still remains 1 Reseat the diskette drive 2 Replace the diskette driver cable 3 Replace the diskette 4 Replace the IDE board 5 Replace the Main board CD ROM Driver Test Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can ...

Page 49: ...lem do the following one at a time to correct the problem Do not replace a nondefective Spare Part 1 Reseat the keyboard cables 2 Replace the keyboard 3 Replace the Main board The following auxiliary input devices are supported for this computer Numeric keypad External keyboard with keyboard mouse cable If any of these devices do not work reseat the cable connector and repeat the failing operation...

Page 50: ... Program 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window Note Make sure that the DIMM is fully installed into the connector A loose connection can cause an error 8 32 40 32 8 40 16 32 48 32 16 48 32 32 64 64 0 64 8 64 72 64 8 72 16 64 80 64 16 80 32 64 96 64 32 96 64 64 128 Slot 1 MB Slot 2 MB Total Memory MB 700SG 4 fm P...

Page 51: ...ct a power problem see the appropriate power supply checkout in the following list Checking the AC Adapter Checking Operational Charging Checking the Battery Pack Checking the AC Adapter You are here because the computer fails only when the AC Adapter is used If the power problem occurs only when the port replicator is used replace the port replicator If the power on indicator does not turn on che...

Page 52: ...g If the battery status indicator does not turn on remove the battery pack and let it return to room temperature Reinstall the battery pack If the charge indicator still does not turn on replace the battery pack If the charge indicator still does not turn on replace the Main board Then reinstall the battery pack If the reinstalled battery pack is not charged go to the next section Checking the Bat...

Page 53: ... when a slight steady pressure is applied to the TouchPad pointer This symptom is not a hardware problem No service actions are necessary if the pointer movement stops in a short period of time If a click button problem or the pointing stick problem occurs do the following 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program 2 Go to the dia...

Page 54: ... the BIOS can display Most of them occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured Following the list are explanations of the messages and remedies for reported problem Note If the system fails after you make changes in the Setup menus reset the computer ...

Page 55: ...n board 0270 Real time clock error 1 Backup battery RTC 2 Run SETUP to reconfigure System then reboot system 3 Main board 0280 Previous boot incomplete Default configuration used 1 Run Load Setup Defaults in BIOS Setup Utility 2 Backup battery RTC 3 Main board 0281 Memory size found by POST differed from CMOS 1 Run Load Setup Defaults in BIOS Setup Utility 2 DIMM 3 Main board 02B0 Diskette driver ...

Page 56: ... Failing Bits nnnn 1 DIMM 2 BIOS ROM 3 Main board Fixed Disk n 1 None Invalid System Configuration Data 1 BIOS ROM 2 Main board I O device IRQ conflict 1 Run Load Setup Defaults in BIOS Setup Utility 2 Backup battery RTC 3 Main board Operating system not found 1 Enter Setup and see if fixed disk and drive A are properly identified 2 Diskette Driver 3 Hard Disk 4 Main board No Beep Symptoms Symptom...

Page 57: ...D connector 2 Keyboard if control is from the keyboard 3 LCD inverter ID 4 LCD FPC Cable 5 LCD inverter 6 LCD 7 Main board LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed 1 Reseat the LCD connector 2 LCD inverter ID 3 LCD FPC Cable 4 LCD inverter 5 LCD 6 Main board LCD has extra horizontal or vertical lines displayed 1 LCD inverter ID 2 LCD inverter 3 LCD FPC Ca...

Page 58: ...ill not power off 1 DC DC Charge board 2 Main board Battery can t be charge 1 Battery 2 DC DC Charge board 3 IDE board 4 Main board PCMCIA Related Symptoms Symptom Error Spare Part Action in Sequence System cannot detect the PCMCIA 1 PCMCIA slots assembly 2 Main board Memory Related Symptoms Symptom Error Spare Part Action in Sequence Memory count size appears different from actual size 1 Enter BI...

Page 59: ... 90 1 Remove battery pack and let it cool for 2 hours 2 Refresh battery continue use battery until power off then charge battery 3 Battery 4 DC DC charge board 5 Main board System configuration does not match the installed devices 1 Enter BIOS Utility to execute load setup default settings then reboot system 2 Reseat CD ROM DVD module System hangs intermittently 1 Hard Disk CD ROM DVD drive connec...

Page 60: ... do not isolate nondefective Spare Part Note Verify that all attached devices are supported by the computer Note Verify that the power supply being used at the time of the failure is operating correctly See Power Systems Checkout 1 Power off the computer 2 Visually check them for damage If any problems are found replace the Spare Part 3 Remove or disconnect all of the following devices a Non Acer ...

Page 61: ...rogram execution process Note Make sure the new ID code you choose corresponds with the LCD brand and type If you write a wrong ID into inverter just reboot and re execute the program and input the correct ID code 2 Restart computer the new LCD should work normally Note If LCD cannot display after change ID code make sure you write the correct ID code or try reseating the LCD FPC cable connectors ...

Page 62: ...ult SysInfo Option and Exit The Diag option lets you select testing items and times The following screen appears when you select Diag from the main menu This screen allows you to specify the number of tests to perform The options are as follows Manual Test Performs a single test and Manual checks the selected test items in sequence PQA Vx_x xx xx xx Diag Resoult SysInfo Option Exit PQA Vx_x xx xx ...

Page 63: ...m to another Press Space to enable or disable the item Press Enter to view the available suboptions of each selected item Press Esc to close the close the submenu PQA Vx_x xx xx xx Diag Resoult SysInfo Option Exit Diag MANUAL TEST AUTO TEST TEST COUNT VALUE 1 9999 1 PQA Vx_x xx xx xx Diag Resoult SysInfo Option Exit Diag MANUAL TEST AUTO TEST Test Items Sytem Board Memory Keyboard Video Parallel P...

Page 64: ...p battery error Backup battery 1XXX CPU or Main board error 1 Reload BIOS default setting 2 CPU 3 Main board 2XXX Memory error 1 Reseat CPU IMM module 2 DIMM 3 Main board 3XXX Keyboard error 1 Reseat Keyboard 2 Keyboard 3 Main board 4XXX Video error 1 Main board 5XXX Parallel Port error 1 Main board 6XXX Serial port or Main board error 1 Main board 7XXX Diskette drive error 1 Diskette drive 2 Main...

Page 65: ... CN18 PS2 mouse GF1 Debug Board CN17 FDD Conector CN19 HDD Conector CN22 Keyboard Connector CN21 CN24 DC DC Charger board Connector CN23 Fan Connector CN14 USB Connector JK2 S Terminal Connector SW1 BIOS Off On Off Acer OEM 1 Off On Off On Off On Keyboard English Japanese European 2 3 Jumpers and Connectors C h a p t e r 5 700SG 5 fm Page 1 Thursday May 28 1998 3 42 PM ...

Page 66: ...5 2 EXTENSA 700 710 Service Guide BottoM View CN30 IDE Board Conector 700SG 5 fm Page 2 Thursday May 28 1998 3 42 PM ...

Page 67: ...APTER ADT 90 264V ADP 60HB700 25 10064 011 BATTERY COVER 1 COVER BATTERY PC 42 47A17 001 1 ASSY BTY PACK LI ION LIP848NLA 60 47A01 001 CD ROM 1 700 CD ROM MODULE 6M 47A01 001 Spare Parts List C h a p t e r 6 700SG 6 fm Page 1 Monday June 8 1998 1 19 PM ...

Page 68: ...S 700 60 47A02 001 CPU 1 IC CPU TILLAMOOK 200M 512K1 8V 01 TLLAM K0A 1 IC CPU TILLAMOOK 233M 512K1 8V 01 TLLAM N3A 1 IC CPU TILLAMOOK 266M 512K1 8V 01 TLLAM Q60 1 IC CPU INT MOBILE PII 233 IMM 01 I0MP2 N30 1 IC CPU INT MOBILE PII 266 IMM 01 I0MP2 Q60 DIMM Picture Level Description Part No 700SG 6 fm Page 2 Monday June 8 1998 1 19 PM ...

Page 69: ... 1 SO DIM 253509 10 64MB NEC 72 25359 00N 1 DIMM KMM466S424AT F0 100NS 32M 72 46424 04E 1 SO DIMM M5M4V16S30BTP 10 16MB 72 54163 00N 1 SO DIMM M5M4V64S40ATP 10L 32MB 72 54644 00N DIMM DOOR 1 ASSY DIMM DOOR 700 60 47A05 001 FDD MODULE 1 ASSY FDD MODULE 700 6M 47A02 001 Picture Level Description Part No 700SG 6 fm Page 3 Monday June 8 1998 1 19 PM ...

Page 70: ...20 MF357H 56 01082 011 2 BRACKET FDD SECC T 0 8 33 47A03 001 2 CABLE ASSEMBLY FPC FDD 700 50 47A04 001 HDD MODULE 1 700DX HDD MODULE 2G 6M 47A03 001 1 710T HDD MODULE 3G 6M 47A03 011 1 711TE HDD MODULE 4GB 6M 47A03 021 Picture Level Description Part No 700SG 6 fm Page 4 Monday June 8 1998 1 19 PM ...

Page 71: ...95 001 2 HDD 4090MB IBM DTCA24090 IDE 56 02834 071 2 CABLE ASSEMBLY FPC HDD 2 5 700 50 47A01 001 2 ASSY HDD SHIELD PLT 700 60 47A03 001 2 ASSY HDD BZL 700 60 47A04 001 HEAT SINK 1 HEAT SINK UP AL T 08 34 47A09 001 Picture Level Description Part No 700SG 6 fm Page 5 Monday June 8 1998 1 19 PM ...

Page 72: ... 1 ASSY HINGE 12 1 TFT DSTN 700DX 710T 6M 47A04 001 1 ASSY HINGE 13 3 TFT 711TE 6M 47A04 011 HINGE COVER 1 CAP HINGE R PC 42 47A14 001 1 CAP HINGE CAP L PC 42 47A15 001 INVERTER 1 INVERTER T62 086 C 700 19 21030 181 1 INVERTER T62 087 C 700 19 21030 191 Picture Level Description Part No 700SG 6 fm Page 6 Monday June 8 1998 1 19 PM ...

Page 73: ... 85A0G 91 78S07 00G 1 NSK 84A0H 91 78S07 00H 1 NSK 88A0J 91 78S07 00J 1 NSK 84A0K 91 78S07 00K 1 NSK 85A0N 91 78S07 00N 1 NSK 85A0P 91 78S07 00P 1 NSK 84A0R 91 78S07 00R 1 NSK 85A0S 91 78S07 00S 1 NSK 85A0T 91 78S07 00T LCD MODULE 12 1 DSTN 700DX 1 700DX LCD MODULE DSTN 12 1 6M 47A05 001 1 MICROPHONE Acer 700DX 6M 47A08 001 Picture Level Description Part No 700SG 6 fm Page 7 Monday June 8 1998 1 1...

Page 74: ...0 43A01 081 2 RUBBER LCD CUSHION SILICON 050 47 46930 011 2 C A 15P 2C 100MM LED AN700 50 47A09 001 2 EXTENSA 700 LED BOARD 55 47A03 001 2 LCD SX31S002 12 1 DSTN SVGA HI 56 0747A 031 Picture Level Description Part No 700SG 6 fm Page 8 Monday June 8 1998 1 19 PM ...

Page 75: ... ASSY LCD PNL HIT12 1 DSTN 700 60 47A08 031 2 ASSY LCD BZL 12 1 700 60 47A09 021 LCD MODULE 12 1 TFT 710T 1 710T LCD MODULE TFT 12 1 6M 47A05 011 1 MICROPHONE Acer 700DX 6M 47A08 001 Picture Level Description Part No 700SG 6 fm Page 9 Monday June 8 1998 1 19 PM ...

Page 76: ... 40 43A01 081 2 RUBBER LCD CUSHION SILICON 050 47 46930 011 2 C A 15P 2C 100MM LED AN700 50 47A09 001 2 EXTENSA 700 LED BOARD 55 47A03 001 2 LCD ITSV50D1 12 1 55 5 700 56 0742A 031 Picture Level Description Part No 700SG 6 fm Page 10 Monday June 8 1998 1 19 PM ...

Page 77: ... PNL IBM12 1 700 60 47A08 021 2 ASSY LCD BZL 12 1 700 60 47A09 021 LVDS BOARD 13 3 711TE 1 EXTENSA 700 LVDS BOARD 55 47A05 001 LCD MODULE 13 3 TFT 711TE 1 711TE LCD MODULE TFT 13 3 6M 47A05 021 Picture Level Description Part No 700SG 6 fm Page 11 Monday June 8 1998 1 19 PM ...

Page 78: ...DX 6M 47A08 001 2 MYLAR FOR HINGE PC 390 40 43A01 081 2 RUBBER LCD CUSHION SILICON 050 47 46930 011 2 C A 15P 2C 100MM LED AN700 50 47A09 001 2 EXTENSA 700 LED BOARD 55 47A03 001 Picture Level Description Part No 700SG 6 fm Page 12 Monday June 8 1998 1 19 PM ...

Page 79: ...7A 001 2 ASSY LCD FPC HIT13 1TFT 700A 60 47A07 091 2 ASSY LCD PNL HIT13 3 TFT 700 60 47A08 001 2 ASSY LCD BZL 13 3 700 60 47A09 001 LOWER CASE 1 ASSY LOW CASE 700 60 47A14 002 Picture Level Description Part No 700SG 6 fm Page 13 Monday June 8 1998 1 19 PM ...

Page 80: ...01 MAINBOARD 1 EXTENSA 700 MAIN BOARD 55 47A01 001 2 DC DC CHARG T62 085 C 700 19 21030 171 2 EXTENSA 700 IDE TRANSFER BOARD 55 47A04 001 2 BTY LI 3V CR1220 36MAH 23 20004 091 MIDDLE COVER Picture Level Description Part No 700SG 6 fm Page 14 Monday June 8 1998 1 19 PM ...

Page 81: ...D 1 SSY MMO SHLD 700 60 47A13 002 1 FAN 30 30 10 UDQFB3E65F0A WIRE 23 10033 001 MODEM 1 MODEM 56K CSI AC 5614BMC 365 54 09011 131 MODEM DOOR 1 ASSY MODEM DOOR 700 60 47A06 001 Picture Level Description Part No 700SG 6 fm Page 15 Monday June 8 1998 1 19 PM ...

Page 82: ...48406 161 1 PLT NAME 710 PC AN700 40 48406 201 POWER CORD 1 CORD SPT 2 18 2C 7A125V1830MM 27 01618 001 SCRW PACK 700 SCRW 6M 47A07 001 SIR LENS ASSY 1 ASSY SIR LENS 700 60 47A10 001 TOUCHPAD 1 CABLE ASSEMBLY FPC TOUCHPAD700 50 47A03 001 Picture Level Description Part No 700SG 6 fm Page 16 Monday June 8 1998 1 19 PM ...

Page 83: ... LEVEL 2 Stands for subassemblies of FRUs and CRUs which are for component level service repair use 1 TOUCH PAD SYNAPTICS TM4 220 56 1748A 001 1 ASSY TOUCH PAD 700 60 47A12 001 1 ASSY UPPER CASE 700 60 47A15 003 1 SPK 1W 3520 7CC W CABLE 700DX 6M 47A09 001 Picture Level Description Part No 700SG 6 fm Page 17 Monday June 8 1998 1 19 PM ...

Page 84: ...6 18 EXTENSA 700 710 Service Guide 700SG 6 fm Page 18 Monday June 8 1998 1 19 PM ...

Page 85: ... 200 32MB 2 1GB Li Ion 700T 12 1 TFT PII 233 32MB 2 1GB Li Ion 710DX 12 1 SCC PII 233 32MB 2 1GB Li Ion 710T 12 1 TFT PII 233 32MB 3 2GB Li Ion 710TE 13 3 TFT PII 233 32MB 4GB Li Ion 711TE 13 3 TFT PII 266 64MB 4G Li Ion Model Definition A p p e n d i x A 700SG A fm Page 1 Wednesday May 27 1998 11 23 AM ...

Page 86: ...A 2 EXTENSA 700 710 Service Guide 700SG A fm Page 2 Wednesday May 27 1998 11 23 AM ...

Page 87: ...30TX 82371AB PIIX4E Intel 440TX 82371AB PIIX4E System BIOS 1 0 R01 36 Flash ROM MXIC 28F002 IDE Include by 82371AB PIIX4 SIO NS 97338 KBC Mitsubishi M38867 VGA NeoMagic NM2160B PCMCIA Ctrl TI 1250A Audio ESS Mastero II Keyboard Internal Keyboard Mouse Interface PS 2 Mouse LCD TFT 1024x768 TFT 800x600 STN800x600 S P S Delta Electronics Inc Model ADP 60BB Rev D Compatibility Test A p p e n d i x B 7...

Page 88: ...Traveling software Pass Diagnostic test Env Application name Version Vendor Test result Windows 95 QAplus WIN R7 1 Diagsoft Pass Note When select test memory will cause the program error and the program will be closed CD title Class CD name Test result Education Great cities of world Pass Encyclopedia Pass Microsoft bookshelf 96 Pass Micro cinemania 96 Pass Microsoft Encarta 96 Pass Microsoft home...

Page 89: ...n Pass Music highlights Pass Game Diabb Pass KKND Pass Tomb raider Pass Mercer mayer s just grandma and me Pass Total annihilation Pass Microsoft golf Pass Virtua fighter 2 pass Zoombini Pass Video CD 1 x 2 0 Karaok CD Pass ovies CDs Pass CD title Class CD name Test result 700SG b fm Page 3 Wednesday May 27 1998 11 34 AM ...

Page 90: ...ng Pass ATA flash card FL16M5VA 16MB Viking Pass SCSI Card Model name Vendor Test result APA 460 slim SCSI Adaptec Pass APA 1480 SCSI Adaptec Pass CD ROM Model name Vendor Test result KXL D740 x4 SCSI Panasonic Pass ZV Card Model name Vendor Test result Margi Margi Pass FujiFilm Fuji Pass Floppy disk drive Device Name Bus type Vendor Test result D353F3 internal FDD 3 5 1 44MB Mitsumi Pass Hard dis...

Page 91: ...crosoft Pass Microsoft Intellimouse PS 2 Microsoft Cursor crazy Acer S 34 PS 2 mouse PS 2 Acer Pass Logitech PS 2 mouse PS 2 Logitech Pass Addonics PRO 5 Serial Addonics Pass Microsoft home mouse serial Serial Microsoft Pass Internal TouchPad TouchPad Synaptics Pass ECP EPP and printer Device name Type Vendor Test result LaserJet 5MP Laser HP Pass LaserJet 6MP Laser ECP HP Pass Canon BJ 200 Bubble...

Page 92: ...h Pass Genius NICHE USB Mouse Mouse KYE Pass Note cursor can t be moved when resume from standby mode Acer 6511 M Keyboard API Pass Note Windows key application key system hot key and LED can t work well Mini Dock Device name Type Vendor Test result Acer Link 100 Base T Intel Pass Acer Link Cardbus slot TI Pass Monitor Device name Type Vendor Test result 700SG b fm Page 6 Wednesday May 27 1998 11 ...

Page 93: ...adapter v v v v Xircom credit card Ethernet adapter IIPS v v v v Xircom credit card Ethernet 10 100 CE3 10 100 v v v v CardBus Card 3Com fast Etherlink XL 3C575 TX v v v v Xircom CardBus Ethernet 10 100 Card BUs v v v v TOSHIBA CardBus 100Base TX Card Bus v v v v Intel EtherExpress PRO 100 modile adapter 32 Bit Card Bus v v v v Ethernet Modem combo Card 3Com 3C562C 3C563C EtherLink III 336 modem P...

Page 94: ...epInTouch card 14 4 datd 14 4 fax Driver installed Phone Dialer Hyper Terminal Dial Up Networking ActionTec DataLink 56K fax modem K56flex Apollo FM560 fax modem K56flex D Link DM 336 WinConnect 33 6 fax Modem Hayes OPTMA 288 V 34 FAX Hayes OPTIMA 366 V 34 FAX for PCMCIA Lasat credit 288 fax medem Megahertz XJ3288R modem Megahertz XJ CC4288 modem Motorola XJ 4336 33 6 PC card modem PCMCIA Ethernet...

Page 95: ...562 3Com Etherlink III LAN 336 modem 3C562C 3C563C Megahertz CC XJEM3288 multifunction card Motorola maniner 28 8 modem fax LAN adapter Olicom GoCard combo Eth modem 336 Olicom GoCard combo TRN modem 336 Xicom creadit card etherner modem II CEM2 Xircom creadit card ethernet modem 28 8 PS CEM 28 Xircom credit card ethernet modem 33 6 CEM33 Olicom OC 2232 GoCard Token Ring modem 336 CIS 56K fax mode...

Page 96: ...odel Name Vendor Test result Laser shot B406GII Canon Pass PCMCIA Adapter Test Model Name Vendor Windows95 Fast SCSI IBM Pass TDKLan LAK CD021 TDK Pass IBM ethernet card II IBM Pass SFM020W flash memory 20MB TDK Pass VIPER 170E VIPER Pass 700SG b fm Page 10 Wednesday May 27 1998 11 34 AM ...

Page 97: ...5 HPLaserJet5MP HP Pass HPLaserJet6MP HP Pass Monitor Model Name Vendor Windows95 AcerView 56e Acer Pass AcerView 76ie Acer Pass MAG DX15F MAG Pass NEC MultiSync XE15 NEC Pass Mouse Model Name Vendor Windows95 PS 2 Mouse Microsoft Pass 700SG b fm Page 11 Wednesday May 27 1998 11 34 AM ...

Page 98: ...B 12 EXTENSA 700 710 Service Guide 700SG b fm Page 12 Wednesday May 27 1998 11 34 AM ...

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