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A P P E N D I C E S
TROUBLESHOOTING
If you experience trouble with the projector, refer to
the following information. If the problem persists, please
contact your local reseller or service centre.
PROBLEM
No image appears on the screen
n
Ensure all the cables and power connections are correctly and
securely connected as described in the “Installation” section.
n
Ensure the pins of connectors are not crooked or broken.
n
Check if the projection lamp has been securely installed.
Please refer to the “Replacing the lamp” section.
n
Make sure you have removed the lens cap and
the projector is switched on.
n
Ensure that the “Hide” feature is not enabled.
PROBLEM
Partial, scrolling or incorrectly displayed image
n
Press the “Re-Sync” button on the Remote Control or the Control Panel.
n
If you use a PC:
If the resolution of your computer is higher than 1024 x 768.
Follow the steps outlined below to reset the resolution.
For Windows 3.x:
1
In the Windows Program Manager, click the
“Windows Setup” icon in the Main group.
2
Verify that your display resolution setting is
less than or equal to 1024 x 768.
For Windows 95,98,2000,XP:
1
Open “My Computer” icon, the “Control Panel” folder,
and then double click on the “Display” icon.
2
Select the “Setting” tab.
3
In the “Desktop Area” you will find the resolution setting. Verify that the
resolution setting is less than or equal to 1024 x 768 resolution.
If the projector is still not projecting the whole image, you will also need to
change the monitor display you are using. Refer to the following steps.
4
Follow the above steps 1-2. Click on the “Advanced Properties” button.
5
Select the “Change” button under the “Monitor” tab .
6
Click on “Show all devices”. Then select “Standard monitor
types” under the “Manufacturers” box ; choose the
resolution mode you need under the “Models” box.
7
Verify that the resolution setting of the monitor display is less
than or equal to 1024 x 768.
If you are using a Notebook PC:
1
You are required to implement the above steps of
resolution setting of the computer first.
2
Switch the Notebook PC display to the “external
display only” or “CRT only” mode.
If you experience difficulty in changing resolutions or your
monitor freezes, restart all the equipment and the projector.
