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Hardware Setup 

2-15 

(13). Floppy and IDE Disk Drive Connectors 

     

     

       

The FDC1 connector connects up to two floppy drives with a 34-wire, 2-connector floppy cable. Connect 
the single end at the longer length of ribbon cable to the FDC1 on the board, the two connectors on the 
other end to the floppy disk drives connector. Generally you need only one floppy disk drive in your 
system. 

NOTE:

 The red line on the ribbon cable must be aligned with pin-1 on both the FDC1 port and the floppy 

connector. 

Each of the IDE port connects up to two IDE drives at 
Ultra ATA/100 mode by one 40-pin, 80-conductor, and 
3-connector Ultra ATA/66 ribbon cables. 

Connect the single end (blue connector) at the longer 
length of ribbon cable to the IDE port of this board, the 
other two ends (gray and black connector) at the shorter 
length of the ribbon cable to the connectors of your hard 
drives. 

NOTE:

 Make sure to configure the “Master” and “Slave” 

relation before connecting two drives by one single ribbon 
cable. The red line on the ribbon cable must be aligned with pin-1 on both the IDE port and the hard-drive 
connector. 

For models “

AX8-3

rd

 Eye

” and “

AX8

”, a third IDE port is supported 

via [

IDE3

] connector, making “

RAID 0

”, “

RAID 1

”, “

RAID 0+1

”, 

and “

JBOD

” services possible via the combination of connectors 

[

SATA3

], [

SATA4

], and [

IDE3

] besides their regular SATA and 

PATA connection. 

User’s Manual 

Summary of Contents for AX8 Series

Page 1: ...AX8 Series AX8 3rd Eye AX8 AX8 V AMD Athlon 64 FX System Board Socket 939 User s Manual 4200 0431 01 Rev 1 00 ...

Page 2: ...al or consequential damages arising from any defect or error in this manual or product Product names appearing in this manual are for identification purpose only and trademarks and product names or brand names appearing in this document are the property of their respective owners This document contains materials protected under International Copyright Laws All rights reserved No part of this manua...

Page 3: ...itional IEEE1394 Port Headers AX8 3rd Eye AX8 2 11 8 Front Panel Audio Connection Header 2 12 9 Internal Audio Connectors 2 13 10 GURU Clock Connection Header 2 13 11 PCI Express x16 Slot 2 14 12 PCI Express x1 Slots 2 14 13 Floppy and IDE Disk Drive Connectors 2 15 14 POST Code Display 2 16 15 Serial ATA Connectors 2 17 16 Status Indicators 2 17 17 Back Panel Connectors 2 18 Chapter 3 BIOS Setup ...

Page 4: ... Driver B 1 Appendix C Install LAN Driver C 1 Appendix D Install VIA USB 2 0 Driver D 1 Appendix E Install VIA South Bridge SATA RAID Driver E 1 Appendix F Install AMD Athlon 64 Processor Driver F 1 Appendix G Install ABIT µGuru Utility G 1 Appendix H POST Code Definition H 1 Appendix I Troubleshooting Need Assistance I 1 Appendix J How to Get Technical Support J 1 AX8 Series ...

Page 5: ...s PCI Express X16 graphics delivers up to 8GB s bandwidth 5 SATA RAID Supports SATA RAID 0 1 Connectors SATA1 SATA2 6 Second SATA RAID AX8 3rd Eye AX8 Supports SATA RAID 0 1 Connectors SATA3 SATA4 Supports SATA RAID 0 1 0 1 Connectors SATA1 SATA4 Supports RAID 0 1 JBOD Connector IDE3 Supports RAID JBOD Connectors SATA1 SATA4 and IDE3 7 Gigabit LAN Onboard Gigabit PCI Ethernet Controller 8 IEEE 139...

Page 6: ...r 1x Parallel port connector 1x S PDIF In connector AX8 3rd Eye AX8 1x S PDIF Out connector AX8 3rd Eye AX8 1x AUDIO1 connector Rear Left Rear Right Center Subwoofer 1x AUDIO2 connector Mic In Line In Front Left Front Right 4x USB 2 0 Connectors 1x IEEE 1394 Connector AX8 3rd Eye AX8 1x RJ 45 LAN Connector 13 Miscellaneous ATX form factor 305 x 245 mm 14 Order Information Model Features AX8 3rd Ey...

Page 7: ...Introduction 1 3 1 2 Layout Diagram User s Manual ...

Page 8: ...1 4 Chapter 1 AX8 Series ...

Page 9: ...he best way to attach the board is to use with studs Only if you are unable to do this should you attach the board with spacers Line up the holes on the board with the mounting holes on the chassis If the holes line up and there are screw holes you can attach the board with studs If the holes line up and there are only slots you can only attach with spacers Take the tip of the spacers and insert t...

Page 10: ...op the processor with its pin side down into the CPU socket Do not use extra force to insert CPU it only fits in one direction Close the CPU release lever 3 Align the Backplate Standoffs with the mounting holes on motherboard Position the backplate onto motherboard 4 Place the Retention Frame onto the motherboard and align it with the Backplate Standoffs 5 Place heatsink on top of CPU and make sur...

Page 11: ...mum DRAM Speed Single rank N A Empty N A DDR400 Double rank N A Empty N A DDR400 Empty N A Single rank N A DDR400 Empty N A Double rank N A DDR400 Single rank N A Single rank N A DDR400 Single rank N A Double rank N A DDR400 Double rank N A Single rank N A DDR400 64 bits Single Channel Double rank N A Double rank N A DDR333 Single rank Single rank Empty Empty DDR400 Double rank Double rank Empty E...

Page 12: ...g or removing memory modules 1 Locate the DIMM slot on the board 2 Hold two edges of the DIMM module carefully keep away of touching its connectors 3 Align the notch key on the module with the rib on the slot 4 Firmly press the module into the slots until the ejector tabs at both sides of the slot automatically snaps into the mounting notch Do not force the DIMM module in with extra force as the D...

Page 13: ... removing any peripheral or component Failing to so may cause severe damage to your motherboard and or peripherals Plug in the AC power cord only after you have carefully checked everything ATX Power Input Connectors 1 This motherboard provides two power connectors to connect to an ATX12V power supply NOTE It is recommended to connect to a power supply with 350W 20A 5VDC capacity at least for heav...

Page 14: ...e cooling fans installed in your system CPUFAN1 CPU Fan Power Connector NBFAN1 Chipset Fan Power Connector SYSFAN1 System Fan Power Connector AUXFAN1 Auxiliary Fan Power Connector WARNING These fan connectors are not jumpers DO NOT place jumper caps on these connectors AX8 Series ...

Page 15: ...o clear the CMOS memory Pin 1 2 shorted default Normal operation Pin 2 3 shorted Clear CMOS memory WARNING Turn the power off first including the 5V standby power before clearing the CMOS memory Failing to do so may cause your system to work abnormally or malfunction User s Manual ...

Page 16: ...rd Mouse port Pin 1 2 shorted Disable wake up function support at Keyboard Mouse port USB PWR1 Pin 2 3 shorted default Enable wake up function support at USB1 port Pin 1 2 shorted Disable wake up function support at USB1 port USB PWR2 Pin 2 3 shorted default Enable wake up function support at USB2 port Pin 1 2 shorted Disable wake up function support at USB2 port AX8 Series ...

Page 17: ...ation will only cause the LED not lighting but a wrong connection of the switches could cause system malfunction HLED Pin 1 3 Connects to the HDD LED cable of chassis front panel RST Pin 5 7 Connects to the Reset Switch cable of chassis front panel SPKR Pin 13 15 17 19 Connects to the System Speaker cable of chassis SLED Pin 2 4 Connects to the Suspend LED cable if there is one of chassis front pa...

Page 18: ...s These headers each provide 2 additional USB 2 0 ports connection through an USB cable designed for USB 2 0 specifications Pin Pin Assignment Pin Pin Assignment 1 VCC 2 VCC 3 Data 0 4 Data 1 5 Data 0 6 Data 1 7 Ground 8 Ground 10 NC AX8 Series ...

Page 19: ...rt Headers AX8 3rd Eye AX8 7 This header provides one additional IEEE1394 port connection through an extension cable and bracket Pin Pin Assignment Pin Pin Assignment 1 TPA0 2 TPA0 3 GND 4 GND 5 TPB0 6 TPB0 7 12V 8 12V 9 NC 10 GND User s Manual ...

Page 20: ... front panel by the extension cable provided with the chassis To use the audio connector at rear panel disconnect the extension cable attach the jumpers back at pin 5 6 and pin 9 10 default setting Pin Pin Assignment Pin Pin Assignment 1 Audio Mic 2 Ground 3 Audio Mic Bias 4 VCC 5 Speaker Out Right Channel 6 Speaker Out Right Channel Return 7 X 8 NC 9 Speaker Out Left Channel 10 Speaker Out Left C...

Page 21: ...Internal Audio Connectors These connectors connect to the audio output of internal CD ROM drive or add on card GURU Clock Connection Header 10 This header is reserved for connecting ABIT s exclusive GURU Clock User s Manual ...

Page 22: ...pter 2 11 PCI Express x16 Slot This slot is used to attach the next generation of graphics architecture PCI Express x1 Slots 12 These slots are used to attach the next generation of I O architecture AX8 Series ...

Page 23: ... pin 80 conductor and 3 connector Ultra ATA 66 ribbon cables Connect the single end blue connector at the longer length of ribbon cable to the IDE port of this board the other two ends gray and black connector at the shorter length of the ribbon cable to the connectors of your hard drives NOTE Make sure to configure the Master and Slave relation before connecting two drives by one single ribbon ca...

Page 24: ... memory presence test is an important checkpoint and its POST Code is C1 When the BIOS execute any POST item it will write the corresponding POST Code into the address 80h If the POST passes the BIOS will process the next POST item and write the next POST Code into the address 80h If the POST fails we can check the POST Code in address 80h to find out where the problem lies This LED device also di...

Page 25: ...nectors SATA1 and SATA2 provide RAID 0 or RAID 1 service besides their regular SATA connection For models AX8 3rd Eye and AX8 additional RAID 0 1 and JBOD services are provided further 16 Status Indicators LED1 5VSB This LED lights up when the power supply is connected with power source LED2 VCC This LED lights up when the system power is on User s Manual ...

Page 26: ... 3rd Eye AX8 AUDIO1 R L R R Rear Left Rear Right Connects to the rear left and rear right channel in the 5 1 channel audio system Cen Sub Center Subwoofer Connects to the center and subwoofer channel in the 5 1 channel audio system AUDIO2 Mic In Connects to the plug from external microphone Line In Connects to the line out from external audio sources F L F R Front Left Front Right Connects to the ...

Page 27: ...message disappears before you respond restart the system by pressing Ctrl Alt Del keys or by pressing the Reset button on computer chassis Only when it failed by these two methods can you restart the system by powering it off and then back on After pressing Del key the main menu screen appears NOTE In order to increase system stability and performance our engineering staffs are constantly improvin...

Page 28: ...emory module functioning system hangs hard disk drive data lose abnormal functioning of the VGA card or abnormal functioning with other add on cards Using non specification settings for your CPU is not the intention of this explanation These should be used for engineering testing not for normal applications There will be no guaranty for the settings beyond specification any damage of any component...

Page 29: ...ges manually CPU Core Voltage This item selects the CPU core voltage DDR SDRAM Voltage This item selects the voltage for DRAM slot DDR Ref Offset Voltage This item selects the offset of reference voltage for DRAM slot NB Voltage This item selects the NB voltage SB Voltage This item selects the SB voltage HyperTransport Voltage This item selects the voltage for LDT Bus F8 OC On The Fly function key...

Page 30: ...bmenu These items display the power cycle statistics for each element Back to µGuru Utility Setup Menu Use key to switch from OC Guru setup menu to ABIT EQ setup menu ABIT EQ Beep Control This item allows you to enable or disable ABIT EQ Beep Control function AX8 Series ...

Page 31: ...emperature limit the system would shutdown automatically Shutdown Temp This items sets the temperature that would shutdown the system automatically in order to prevent system overheats Beep Enable Use Space key to enable warning beeps function Once the system has detected that the CPU System PWM s temperature exceeded the beep temperature limit warning beeps will sound Beep Temp This item selects ...

Page 32: ...e of corresponding element is higher lower than the high low limit the system would automatically shutdown Beep Enable Use Space key to enable warning beeps function If the voltage of corresponding element is higher lower than the high low limit warning beeps will sound High Low Limit These items set the high and low voltage limit NOTE The value of high limit must be set above the one of low limit...

Page 33: ...to enable system shutdown function Once the system has detected that the fan speed is lower than the low limit value system will shutdown automatically Beep Enable Use Space key to enable warning beeps function If the fan speed is lower than the low limit value warning beeps will sound Low Limit These items set the low limit of fan speed NOTE Only the fans with 3 pin plugs provide the speed monito...

Page 34: ...rature and voltage high low limit Reference Temperature These items display the CPU NB System temperature Control Temp High Low These items set the high and low temperature limit that you want to do the fan speed control DC Fan Voltage High Low These items set the high and low voltage limit that you want to provide the fan with NOTE The value of high limit must be set above the one of low limit AX...

Page 35: ...the current date in the format of Month Date and Year Time hh mm ss This item sets the time you specify usually the current time in the format of Hour Minute and Second IDE Channel 1 Master Slave IDE Channel 2 Master Slave Click Enter key to enter its submenu IDE HDD Auto Detection This item allows you to detect the parameters of IDE drives by pressing Enter key The parameters will be shown on the...

Page 36: ...Cylinder This item configures the numbers of cylinders Head This item configures the numbers of read write heads Precomp This item displays the number of cylinders at which to change the write timing Landing Zone This item displays the number of cylinders specified as the landing zone for the read write heads Sector This item configures the numbers of sectors per track Back to Standard CMOS Featur...

Page 37: ...ed All But Keyboard The system boot will stop for all errors except a keyboard error All But Diskette The system boot will stop for all errors except a diskette error All But Disk Key The system boot will stop for all errors except a diskette or keyboard error Base Memory This item displays the amount of base memory installed in the system The value of the base memory is typically 640K for system ...

Page 38: ...s submenu Press or to select a device Press to move it up press to move it down the list Press ESC to exit this menu Network Boot Priority This item selects the booting priority for Networking devices connected in your system Press Enter key to enter its submenu Press or to select a device Press to move it up press to move it down the list Press ESC to exit this menu First Boot Device Second Boot ...

Page 39: ...t up the system But by doing this you will have to reset all previously set options MPS Version Ctrl For OS This item specifies which version of MPS Multi Processor Specification this motherboard will use The options are 1 1 and 1 4 The default setting is 1 4 If you use an older OS for dual processor executing please set this option to 1 1 OS Select For DRAM 64MB This item allows you to access the...

Page 40: ... Chipset Features DRAM Configuration Click Enter key to enter its submenu Leave these items to their default settings LDT PCI Bus Control Click Enter key to enter its submenu Leave these items to their default settings AX8 Series ...

Page 41: ... selects the VLink Mode Init Display First This item selects which slot to initialize first on system boot up System BIOS Cacheable This item decides the system BIOS to be cacheable on system boot up CPU Extra Info Show This item decides to show the CPU operating speed on system boot up User s Manual ...

Page 42: ... or Enabled The default setting is Enabled The onboard IDE drive interfaces supports IDE prefetching for faster drive accesses If you install a primary and or secondary add in IDE interface set this field to Disabled if the interface does not support prefetching Onboard IDE 1 IDE 2 Controller This item allows you to enable or disable the primary and secondary IDE controller Select Disabled if you ...

Page 43: ...ystem does not support any USB device in DOS environment KB MS The system supports USB legacy keyboard and mouse does not support USB storage devices ON The system supports USB legacy keyboard mouse and storage devices The following options will be available to configure by selecting KB MS USB Keyboard Support This item allows you to select Enabled for using USB keyboard in DOS environment or Disa...

Page 44: ...ntroller LAN Boot ROM This item enables or disables the Boot ROM on LAN controller Onboard RAID ROM This item allows you to use the boot ROM of onboard Serial ATA RAID to boot up system Onboard 1394 Controller This option enables or disables the onboard IEEE 1394 controller Back to Integrated Peripherals Setup Menu SuperIO Device Click Enter key to enter its submenu AX8 Series ...

Page 45: ...llel Port Sets the I O address and IRQ of the onboard parallel port Four options are available Disabled 378 IRQ7 278 IRQ5 3BC IRQ7 Default setting is 378 IRQ7 Parallell Port Mode Four options are available SPP EPP ECP ECP EPP EPP Mode Select Two options are available EPP1 7 EPP1 9 When the mode selected for the parallel port mode is EPP the two EPP version options are available ECP Mode Use DMA Tw...

Page 46: ...e available Auto Yes No The default setting is Auto This item can let you choose when S3 resume active the VGA BIOS need to be initiative or not Restore On AC Power Loss This item selects the system action after an AC power failure Power Off When power returns after an AC power failure the system s power remains off You must press the Power button to power on the system Power On When power returns...

Page 47: ...wer on the system Mouse Right Double click the mouse right button to power on the system Any KEY Use any keyboard keys to power on the system Button Only Use only the power button to power on the system Keyboard 98 Use the power on button on the Keyboard 98 compatible keyboard to power on the system KB Power ON Password This item sets the password required in order to power on your computer NOTE D...

Page 48: ...Disabled or Enabled The default setting is Disabled When set to Enabled any event affecting from Modem Ring will awaken a system that has powered down RTC Alarm Resume Two options are available Disabled or Enabled The default setting is Disabled When set to Enabled you can set the date and time at which the RTC real time clock alarm awakens the system from Suspend mode Date of Month Resume Time hh...

Page 49: ...long each PCI device can hold the bus before another takes over When set to higher values every PCI device can conduct transactions for a longer time and thus improve the effective PCI bandwidth For better PCI performance you should set the item to higher values PIRQ_1 Use IRQ No PIRQ_8 Use IRQ No This item specifies the IRQ number manually or automatically for the devices installed on PCI slots M...

Page 50: ...oads the BIOS default values that are factory settings for optimal performance system operations 3 10 Set Password This option protects the BIOS configuration or restricts access to the computer itself 3 11 Save Exit Setup This option saves your selections and exits the BIOS setup menu 3 12 Exit Without Saving This option exits the BIOS setup menu without saving any change AX8 Series ...

Page 51: ...em For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA 4in1 Driver The following screen appears 1 Click ...

Page 52: ...A 2 Appendix A Click Next 6 7 Choose Yes I want to restart my computer now and click OK to complete setup AX8 Series ...

Page 53: ...atically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click Audio Driver The following screen appears 1 Click Next 2 Choose Yes I want to restart my computer now and click Finish to complete setup 3 After the system restarted a shortcut icon appears at the right corner of ...

Page 54: ...B 2 Appendix B B 2 Appendix B AX8 Series AX8 Series ...

Page 55: ...s on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click LAN Driver The following screen appears Click OK to exit the installation 1 User s Manual ...

Page 56: ...C 2 Appendix C AX8 Series ...

Page 57: ...ocedures and screen shots in this section are based on Windows 2000 operating system For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your...

Page 58: ...D 2 Appendix D D 2 Appendix D AX8 Series AX8 Series ...

Page 59: ...g system For those of other OS please follow its on screen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click VIA South Bridge SATA RAID Driver or VIA SATA R...

Page 60: ...E 2 Appendix E Click Next 4 5 Click Continue Anyway 6 Click Continue Anyway Click Continue Anyway 7 Click Continue Anyway 8 Click Continue Anyway 9 AX8 Series ...

Page 61: ...e Anyway 11 Click Continue Anyway 12 Click Continue Anyway Click Next 13 14 Choose Yes I want to restart my computer now and click Finish to complete setup 15 After the system restarted a shortcut icon appears at the right corner of Windows task bar User s Manual ...

Page 62: ...E 4 Appendix E 16 This is the VIA RAID Tool configuration menu For more information on how to operate please refer to the Help menu AX8 Series ...

Page 63: ...tion program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to Drivers tab Click AMD Athlon 64 Processor Driver The following screen appears NOTE For Windows 2000 operating system this AMD Athlon 64 Processor Driver button will be replaced by AMD Cool n Quiet Software 1 Click...

Page 64: ...F 2 Appendix F Click Next 6 Click Finish 7 Click Yes to restart your system 8 AX8 Series ...

Page 65: ...creen instruction Insert the Driver Utility CD into CD ROM drive it should execute the installation program automatically If not double click the execution file at the main directory of this CD to enter the installation menu After entering the installation menu move your curser to ABIT Utility tab Click ABIT uGuru The following screen appears 1 Click Next 2 Click Next Click Finish to complete setu...

Page 66: ...G 2 Appendix G G 2 Appendix G AX8 Series AX8 Series ...

Page 67: ...terface optional 2 Auto detect ports for keyboard mouse followed by a port interface swap optional 3 Reset keyboard for Winbond 977 series Super I O chips 0E Test F000h segment shadow to see whether it is R W able or not If test fails keep beeping the speaker 10 Auto detect flash type to load appropriate flash R W codes into the run time area in F000 for ESCD DMI support 12 Use walking 1 s algorit...

Page 68: ...t according to CMOS setup Example onboard IDE controller 4 Measure CPU speed 2B Invoke Video BIOS 2D 1 Initialize double byte language font Optional 2 Put information on screen display including Award title CPU type CPU speed full screen logo 33 Reset keyboard if Early_Reset_KB is defined e g Winbond 977 series Super I O chips See also POST 63 35 Test DMA Channel 0 37 Test DMA Channel 1 39 Test DM...

Page 69: ...ard COM ports if the corresponding item in Setup is set to AUTO 6F 1 Initialize floppy controller 2 Set up floppy related fields in 40 hardware 75 Detect install all IDE devices HDD LS120 ZIP CDROM 76 Optional Feature Enter AWDFLASH EXE if AWDFLASH is found in floppy drive ALT F2 is pressed 77 Detect serial ports parallel ports 7A Detect install co processor 7C Init HDD write protect 7F Switch bac...

Page 70: ... Enable L2 cache 2 Program Daylight Saving 3 Program boot up speed 4 Chipset final initialization 5 Power management final initialization 6 Clear screen display summary table 7 Program K6 write allocation 8 Program P6 class write combining 95 Update keyboard LED typematic rate 96 1 Build MP table 2 Build update ESCD 3 Set CMOS century to 20h or 19h 4 Load CMOS time into DOS timer tick 5 Build MSIR...

Page 71: ...D VDDA 2 5V voltage ready 8 D GMCHVTT voltage ready 8 E Check CPU fan speed 8 F Assert all power ready 9 0 Complete uGuru initial process AWARD BIOS take over booting job Power Off Sequence 9 1 Start power off sequence 9 2 De Assert all power 9 3 Se Assert power on 9 4 De Assert LDT Bus power 9 5 De Assert PWM for CPU core voltage 9 6 De Assert CPU core voltage 9 7 Check CPU core voltage 9 8 De As...

Page 72: ...H 6 Appendix H AX8 Series ...

Page 73: ...cover the hardware default status and then make the motherboard working again No need to bother returning the motherboard to where you bought from or go through an RMA process Step 1 Switch off the power supply unit and then switch it on again after one minute If there is no power switch on the power supply unit disconnect its power cord for one minute and then connect it back Press and hold the I...

Page 74: ...y to start the system each time you insert a card until the system will not start Keep the VGA card and the interface card that caused the problem inserted on the motherboard remove any other cards or peripheral and start again If you still cannot start note the information related to both cards in the add on Card space provided and don t forget to indicate the motherboard model version BIOS ident...

Page 75: ...ster Example In the HDD space check the box in the Brand space write Seagate in the Specifications space write ST31621A 1 6GB 8 CD ROM Drive Indicate the brand and specifications of your CD ROM drive Specify if it uses IDE1 or IDE2 and check in case you give no indication we will consider that your CD ROM is IDE2 Master Example In the CD ROM drive space check the box in the Brand space write Mitsu...

Page 76: ...me Phone Number Contact Person Fax Number E mail Address Model BIOS ID Motherboard Model No DRIVER REV OS Application Hardware Name Brand Specifications CPU HDD IDE1 IDE2 CD ROM Drive IDE1 IDE2 System Memory ADD ON CARD Problem Description AX8 Series ...

Page 77: ...ts have the best quality and compatibility In case you need service or technical support please understand the constraint we have and always check with the reseller who sold the product to you first To expedite service we recommend that you follow the procedures outlined below before contacting us With your help we can meet our commitment to provide the best service to the greatest number of ABIT ...

Page 78: ...tegrated and sold the system to you They should know best what your system configuration is and your problem They should have reasonable return or refund policies How they serve you is also a good reference for your next purchase 6 Contacting ABIT If you feel that you need to contact ABIT directly you can send email to the ABIT technical support department First please contact the support team for...

Page 79: ...any and Benelux Belgium Netherlands Luxembourg France Italy Spain Portugal Greece Denmark Norway Sweden Finland and Switzerland AMOR Computer B V ABIT s European Office Jan van Riebeeckweg 15 5928LG Venlo The Netherlands Tel 31 77 3204428 Fax 31 77 3204420 Sales sales abit nl Web Site http www abit nl Austria Czech Romania Bulgaria Slovakia Croatia Bosnia Serbia and Macedonia Asguard Computer Ges ...

Page 80: ...ently it is likely that you have a defective component Please contact the reseller from whom you bought the product You should be able to get RMA service there 8 Reporting Compatibility Problems to ABIT Because of tremendous number of email messages we receive every day we are forced to give greater weight to certain types of messages than to others For this reason any compatibility problem that i...

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