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Troubleshooting
16
Troubleshooting
If you need support with CARY Base, refer to
on the last
page of this user manual or go to
.
Problem
Cause
Solution
A set reminder does
not go off.
The device is not switched
on.
See the instructions in
The reminder volume is set
to 0.
Increase the reminder volume,
see
The clock shows
the wrong time.
The clock is not
synchronized.
Connect to the Internet.
Set the time manually, see
The display
brightness is too
strong during the
night.
The Dark background
setting is not turned on.
Turn on Dark background, see
The screen lights up
too early.
The day intervals are not set
as preferred.
Change the day intervals, see
I cannot record a
message for an
activity.
The Play text at alarm
setting is set to
On
.
Set Play text at alarm to
Off
in
the activity.
I cannot check for
updates.
CARY Base is not
connected to the Internet.
Connect to the Internet, see
The product does
not operate
correctly.
Turn off CARY Base and start it
again, see
Do a factory restore, see
Restore CARY Base to factory
settings
Contact support.