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10-84
CELL-DYN
®
3200 System Operator’s Manual
9140181H—October 2001
Troubleshooting and Diagnostics
Tables for Instrument Conditions and Messages
Section 10
Table 10.3 Sample-Related Fault Conditions
Each message is followed by one of the abbreviations shown below indicating
where that message appears on the screen:
BL — Bulletin Line
SB — Status Box
Information for each message is listed in order from the most likely cause of the
message to the least likely cause of the message. Therefore, always troubleshoot
a problem in this order.
Sampling Error — Incomplete Aspiration
/BL
SAMPLING ERR
is displayed on the RUN screen (and
SAMPLING ERR
is
printed) to the right of the MCHC result.
“
SAMPLING ERR
” is printed on all reports.
Results may look like background counts.
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. The blood sensor system did not
detect a sufficient amount of sample
at the expected time following
aspiration.
1. Check the sample tube to be sure it
contains a sufficient quantity of
blood. Verify that the sample
contains no clots.
2. Clean the Open Sample Probe or the
Closed Sample Needle as directed in
Unclogging the Open Sample
Aspiration Probe
or
Unclogging the
Closed Sample Aspiration Needle
to remove any obstructions.
3. Clean the Shear Valve as directed in
4. Clean the Y valve as directed in
Nonscheduled Maintenance
Procedures
.
5. Contact your Abbott Hematology
Customer Support Center.