CELL-DYN
®
3200 System Operator’s Manual
10-47
9140181H—October 2001
Section 10
Troubleshooting and Diagnostics
Data acquisition overlap
/BL
The error may occur when several tasks are requested in rapid sequence. For
example, print data log, transmit result, sample processing, print ticket, print
report, etc.
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. The timing of communication
between the Analyzer and the
System Software is incorrect.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the
[INITIALIZATION]
key on the
second
DIAGNOSTICS
MENU
screen.
Continue processing samples.
3. If the fault recurs, contact your
Abbott Hematology Customer
Support Center.
List mode data phase error
/BL
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. The order of the data received for
display on the screen was incorrect.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the
[INITIALIZATION]
key on the
second
DIAGNOSTICS
MENU
screen.
Continue processing samples.
3. If the fault recurs, contact your
Abbott Hematology Customer
Support Center.
Message acknowledgment time out
/BL
– – – - Probable Cause – – – –
– – – - Corrective Action – – –
1. Communication between the
Analyzer and the Data Module did
not occur when expected.
1. Record what happened when the
message was displayed.
2. Initialize the Analyzer by pressing
the
[INITIALIZATION]
key on the
second
DIAGNOSTIC MENU
screen.
Continue processing samples.
If the fault
recurs, contact your
Abbott Hematology Customer
Support Center.
Table 10.2 General Fault Conditions (Continued)
