2101510 Rev. AG
Page 6–1
6.0 TROUBLESHOOTING
6.1 Overview
As an aid to troubleshooting the NGC, this chapter will provide troubleshooting
guidelines for the various subsystems of the NGC. Some of these procedures will
differ slightly from other Totalflow products because the communications, power
charger/source and other I/O are contained in a separate enclosure rather than
within the NGC enclosure.
Some of the procedures are based on tests performed on the NGC termination
panel and others are based on tests performed on components located in a
separate enclosure. Determine which of these procedures correspond to the
particular unit. If using equipment other than the Totalflow enclosure, refer to the
manufacturer’s procedures for troubleshooting their equipment.
Do not open or remove covers, including the PCCU local
communications cover, unless the area is known to be non-
hazardous, including the internal volume of the enclosure.
6.1.1
Troubleshooting Support
If troubleshooting instructions do not lead to a resolution and assistance is
required, contact the Totalflow service department.
USA: (800) 442–3097 or International: 001–918-338-4880
6.1.2
Getting Started
Using
, determine which section to use.