ABB ABB-Welcome Product Manual Download Page 1

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2TMD041600D0041

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31.07.2018

Product manual

ABB-Welcome

83342-500 IP gateway

Summary of Contents for ABB-Welcome

Page 1: ...2TMD041600D0041 31 07 2018 Product manual ABB Welcome 83342 500 IP gateway...

Page 2: ...lcome IP Gateway 12 8 1 1 System requirements 12 8 1 2 IP Gateway start up 13 8 1 3 Manual configuration 18 8 1 4 Setup of the mobile devices with IP Gateway 19 8 2 Website setting 24 8 2 1 Network in...

Page 3: ...es page 55 9 5 3 History page 56 9 5 4 Setting 57 9 5 5 Call from outdoor station 58 9 5 6 Call from indoor station guard unit 59 9 5 7 Call from apartment doorbell 60 9 5 8 New version notice 61 9 6...

Page 4: ...p this manual in a safe place If you pass the device on also pass on this manual along with it ABB accepts no liability for any failure to observe the instructions in this manual 2 Safety Warning Elec...

Page 5: ...3 Target groups and qualifications Installation commissioning and maintenance of the product must only be carried out by trained and properly qualified electrical installers The electrical installers...

Page 6: ...4 1 ABB devices All packaging materials and devices from ABB bear the markings and test seals for proper disposal Always dispose of the packing materials and electric devices and their components via...

Page 7: ...ows use of the Busch ComfortTouch as door communication indoor station and a Welcome app The product connects to the MyBuildings portal It can be used to configure other Welcome products using a web b...

Page 8: ...al 2TMD041600D0041 8 6 Technical data Designation Value Operating temperature 25 C 55 C Protection IP 20 Single wire clamps 2 x 0 28 mm 2 x 0 75 mm Fine wire clamps 2 x 0 28 mm 2 x 0 75 mm Bus input v...

Page 9: ...ge and experience Incorrect installation endangers your life and that of the user of the electrical system Incorrect installation can cause serious damage to property e g due to fire The minimum neces...

Page 10: ...r and other power supplies to avoid interference Do not install the wires of the system bus together with 100 240 V wires Do not use common cables for the connecting wires of the door openers and wire...

Page 11: ...Mounting Installation Product manual 2TMD041600D0041 11 7 3 Mounting The MDRC must only be installed on mounting rails according to DIN EN 500022 The MDRC is latched onto the mounting rail...

Page 12: ...on As tenants As tenants the following come into question for operation with the IP gateway Tablet PC or similar device with an iOS or Android operating system for the installation of the app with an...

Page 13: ...ter that is part of the same network as the gateway that is to be configured For the initial startup of the IP gateway a few basic settings need to be made in this user interface Commissioning can be...

Page 14: ...in the router The IP gateway is connected to the router by a LAN cable The PC is connected to to the router by a LAN cable The IP gateway is connected and ready for operation 1 Open Windows Explorer 2...

Page 15: ...operties appear instead Copy the displayed IP address e g 192 168 0 180 and enter it manually into the browser s address bar If the IP Gateway icon can t be found you could check the Windows firewall...

Page 16: ...r The IP gateway is connected to the router by a LAN cable The PC is connected to the router by a LAN cable The IP gateway is connected and ready for operation 1 Link the external device in a common n...

Page 17: ...ddresses Copy the IP address of the device IP gateway Note Get the The IP address of IP Gateway directly from the attached devices lists for example 192 168 1 2 5 Enter the IP address of the gateway d...

Page 18: ...button 6 In the next window select the list item Internet Protocol version 4 TCP IPv4 3 7 Click the Properties button 4 The Properties window for Internet protocol version 4 TCP IPv4 opens 8 Select th...

Page 19: ...ep 1 Registering and logging into MyBuildings portal 1 Open page https mybuildings abb com register yourself as new user 2 Input the username password and mailbox to receive your active link 3 Read an...

Page 20: ...e IP gateway in menu Portal Login enter your data for access to the MyBuildings portal and the name of the IP gateway Click the login button to connect the IP gateway with the portal Step 3 Installing...

Page 21: ...1 21 Step 4 Coupling the IP gateway and Welcome app 1 Smart phone Open the Welcome APP input the user name and password click the Setting Manage IPGW 2 Smart phone Choose correct IP gateway click Pair...

Page 22: ...Commissioning Product manual 2TMD041600D0041 22 3 IPGW On APP management page Click Handle select permission on Permission setting page then click Save...

Page 23: ...4 IPGW Input integrity code which is displayed on smart phone click Confirm If the code is correct IPGW will pop up a window to display Paired successfully and then display the status as Paried On sm...

Page 24: ...he IP address is the address for accessing the connected IP gateway You need this address to log into the configuration interface Portal client information Display the connection status between IP gat...

Page 25: ...evice is to automatically obtain an IP address Static IP address Please note that the IP address of the gateway does not change when a static address is assigned A static IP address only needs to be a...

Page 26: ...Note Up to 4 terminal devices including smart phone Tablet and Busch ComfortTouch can be connected with one IP Gateway inside one apartment Default outdoor station The address of the default outdoor...

Page 27: ...is configuration page Current password Enter the password previously used New password Enter your new password Confirm new password Enter your new password again Note You can only change the password...

Page 28: ...Commissioning Product manual 2TMD041600D0041 28 8 2 5 Device settings All outdoor stations to be connected to the IP gateway max 9 must be listed in the Device settings...

Page 29: ...e name e g for incoming calls appears on the display of the mobile device or Busch ComfortTouch Assign intuitive names e g Front door Permission Whether the option to automatically record images snaps...

Page 30: ...indoor station 1 250 Name The device name e g for incoming calls appears on the display of the mobile device or Busch ComfortTouch Assign intuitive names e g 0601 Call type Different intercom type nee...

Page 31: ...Commissioning Product manual 2TMD041600D0041 31 3 Guard unit Name The device name e g for incoming calls appears on the display of the mobile device or Busch ComfortTouch Assign intuitive names...

Page 32: ...of the indoor station 1 199 Name The device name e g for incoming calls appears on the display of the mobile device or Busch ComfortTouch Assign intuitive names e g Front door Activation of relay actu...

Page 33: ...interface in Mode 4 4 cameras working associated with IS 001 IS 001 can surveil camera 01 camera 02 camera 03 camera 04 Add a IP Gateway together with IS 001 after register the APP the camera lists c...

Page 34: ...he username password and mailbox to receive your active link 3 Read and accept both of the items 4 Click the Register button 5 Activate your user account by your mailbox 6 Login the user name and pass...

Page 35: ...duct manual 2TMD041600D0041 35 8 2 7 APP Management Modify Click the Modify button to change your settings The current settings appear and can be modified Delete Click the Delete button to remove a us...

Page 36: ...er the IP address of the Busch ComfortTouch in the ComfortTouch 2 x address field 4 Create a configuration project in IPP 2 4 for the Busch ComfortTouch Door communication application page 5 Enter the...

Page 37: ...he series 3 x You can create up to three new users and administer your user settings on this configuration page ID The ID is the sequential number of the user User name All assigned accounts are displ...

Page 38: ...different roles can be created Password Enter the required password of the new user in the Password input field Confirm Enter the required password of the new user again in the Confirm input field No...

Page 39: ...e being a door call Unlock Specify if the door can be opened by ComfortTouch or not Save new user Click the Save button and the new user is saved Modify Click the Modify button to change your personal...

Page 40: ...roduct manual 2TMD041600D0041 40 8 2 9 Import Export configuration Note The option to create and replace an IP gateway configuration file is for service purposes For details please contact your electr...

Page 41: ...ur device if necessary 1 Get the latest software from your electrical installer 2 Log into the Web Interface of the IP Gateway with the username admin and the associated password 3 Open menu item firm...

Page 42: ...ve NTP servers will be connected automatically one by one pool ntp org default one time nist gov ntp apple com time windows com time a nist gov 3 Set the time zone for your location 4 Save your entrie...

Page 43: ...n about the hardware and software components of the IP gateway and is required for service purposes or error diagnostics Note Before updating the firmware always check if the update bears a date more...

Page 44: ...onfiguration interface at any time Reset button If you have entered incorrect data in the input fields click the Reset button to clear all your entries All input fields are cleared and you can enter y...

Page 45: ...by the device Language The default language is English and clicking the flag can select other languages User name Enter the values in the User name and Password input fields default values User name a...

Page 46: ...to Security Login button The http connection is insecure Please use IP Gateway in home network no port forwarding or port mapping to avoid being attacked and hacked And it is recommended to use Switc...

Page 47: ...eset Note If you forget your user name and password you can reset the IP gateway back to its factory settings The Reset button is located on the front of the IP gateway behind a flap Performing the re...

Page 48: ...one IP Gateway the computer or laptop can configure all parameters configured by telehpone 1 Enter the homepage No Function 1 The default language is English and clicking the flag can select other lan...

Page 49: ...2TMD041600D0041 49 2 Start searching the device No Function 1 Click Refresh to search all existed Telephone Gateway 2 Click Exact Search to search the targeted Telephone Gateway Telephone Gateway numb...

Page 50: ...Operation Product manual 2TMD041600D0041 50 3 The result of seaching is displayed as follows 4 Select a Telephone Gateway device in the list and input the password Default password 1234...

Page 51: ...Installer can select Yes or No from Existed according to actual installation If Yes is selected all parameters on its right can be edited If No is selected all parameters on its right is deleted which...

Page 52: ...he file contains a JSON datastructure To create a propper import file export an example at first to have a template for the necessary structure 16 Click Reset Send and a double confirmation window wil...

Page 53: ...ownload the ABB Welcome app from Google Play or the Apple App Store directly by entering keyword ABB Welcome 1 Install the Welcome app on your smartphone or tablet PC 2 Open the app and enter your dat...

Page 54: ...ore than one IP Gateway paired with the APP you could click drop down box to choose the desired IP Gateway to control 2 Network status Internal External Not connect 3 SOS Press this icon to send an al...

Page 55: ...ion Product manual 2TMD041600D0041 55 9 5 2 Favorites page 1 Add the list Click button select the favorite function click Done to save 2 Delete the list Press the bar and drag to the left Then click D...

Page 56: ...Click the snapshot to show the details Incoming call Outgoing call Missing call 2 Delete the history Hold the bar and slide to the left Then click Delete 3 Add to blacklist Select one record Only the...

Page 57: ...one If this function is activated the ringtone will ring 30 s during the calling 3 Mange IPGW This function is to pair mobile APP with IP Gateway 4 Click Blacklist Hold the bar and slide to the left T...

Page 58: ...to be set by IP gateway 3 Press this icon to control designated switch actuator The function needs to be activated through IP Gateway setting firstly 4 Press this icon to reject the call 5 Double cli...

Page 59: ...unit No Function 1 Press this icon to accept the call 2 This function is disable in this case 3 Press this icon to control designated switch actuator The function needs to be activated through IP Gat...

Page 60: ...Operation Product manual 2TMD041600D0041 60 9 5 7 Call from apartment doorbell When the level pushbutton is pressed a message will pop up on mobile to inform you...

Page 61: ...Operation Product manual 2TMD041600D0041 61 9 5 8 New version notice If there is a new firmware a window will be popped up to remind the upgrading...

Page 62: ...Busch Welcome system directly via the IP gateway 1 Create a user e g ComfortTouch1 in the IP gateway See section Create new user 2 Create a configuration project in IPP 3 x for the Busch ComfortTouch...

Page 63: ...ntain any appropriate measures such as but not limited to the installation of firewalls application of authentication measures encryption of data installation of anti virus programs etc to protect the...

Page 64: ...specifications agreed to at the time of ordering apply to all orders ABB accepts no responsibility for possible errors or incompleteness in this document We reserve all rights to this document and th...

Page 65: ...e No 16 Y Dudullu Istanbul T 90 216 528 2281 F 90 216 528 2945 ABB KSA Electrical Industries Co Ltd P O Box 325841 Riyadh 11371 T 966 1 1484 5600 F 966 1 1206 7609 ABB Thailand Ltd 161 1 SG Tower 1st...

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