9-22
Troubleshooting
9.4.4
Bleach Cleaning
If reagent pack contamination is suspected, use this procedure to decontaminate the analyzer and
reagent tubing before attaching a new reagent pack. Soak Cleaning should be performed first to resolve
any high values or blanks.
This process requires distilled water (380 ml) and bleach (20 ml regular strength or 12 ml concen-
trated).
1.
From the Home screen, select
Maintenance > Cleaning > Bleaching
.
2.
Follow the on-screen directions.
The analyzer drains the remaining fluids from inside the analyzer, then draws in the bleach
solution. It then performs a soak for ten minutes. The bleach is then drained, and distilled
water is pulled into the analyzer to soak for six minutes. The distilled water is then drained
and the analyzer is ready for a new reagent pack to be installed.
9.5 Printer Troubleshooting
The analyzer can print to its built-in printer (on top of the unit) or to certain external USB printers. Use
these suggestions to solve problems with either printer.
9.5.1
Built-in Printer
If the analyzer’s built-in printer is not printing, check the following in this order:
1.
Is the lid closed properly? If the light is blinking, one side of the printer lid may not have
snapped shut.
2.
Is the paper roll inserted correctly? Make sure to lower the paper roll in with the paper com-
ing up the front from the bottom of the roll. Pull 1 or 2 inches of paper out and snap the lid
closed. If the paper is inserted upside down, the paper will feed but will be blank.
3.
If the paper is inserted, but it is not rolling properly, open the printer lid and clean the roller
with a lint-free tissue to remove any debris.
4.
If nothing prints and the analyzer was previously connected to an external printer, from the
Home screen select
Settings > Printer
, then set
Device
to built-in. If a USB cable is still
attached to the external printer, disconnect the cable from the analyzer.
CAUTION:
Call Abaxis Technical Support before performing a Bleach
Cleaning.
Summary of Contents for VetScan HM5
Page 1: ...Operator s Manual ...
Page 2: ......
Page 4: ...1 2 ...
Page 6: ...1 4 ...
Page 26: ...2 10 Installing the VetScan HM5 ...
Page 38: ...3 12 Settings ...
Page 50: ...4 12 Running a Sample ...
Page 64: ...5 14 Quality Control and Calibration ...
Page 80: ...6 16 Maintenance Service ...
Page 88: ...8 4 Shutdown ...
Page 112: ...9 24 Troubleshooting ...
Page 126: ...A 10 Introduction to Veterinary Hematology ...
Page 136: ...B 10 Operating Principles ...
Page 154: ...D 16 Veterinary Case Studies ...
Page 163: ......