Aastra OpenPhone 71 User Manual Download Page 1

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OpenPhone 71, 73, 75

on the Communications Systems
OpenCom 100 and OpenCom X300

User Guide

Summary of Contents for OpenPhone 71

Page 1: ...OpenPhone 71 73 75 on the Communications Systems OpenCom 100 and OpenCom X300 User Guide...

Page 2: ...es additional notes and tips on the product We hope you enjoy using OpenPhone OpenCom 100 and OpenCom X300 Product Families This user guide applies to the OpenCom 100 and OpenCom X300 product fam ilie...

Page 3: ...17 1 2 8 Info Key 18 1 2 9 Hands Free Open Listening Key 18 1 2 10 Muting Key 19 1 2 11 Disconnect Key 19 1 2 12 Headset Key 19 1 2 13 Enquiry Key 19 1 2 14 Plus Minus Key 19 1 2 15 ESC Key 20 1 2 16...

Page 4: ...nternal and External Call Numbers 45 2 2 2 Signalling on the Call Keys 46 2 2 3 Calls in the Call waiting Queue 46 2 2 4 Block Dialling Automatic Dialling 47 2 2 5 Muting 48 2 2 6 Call charge Display...

Page 5: ...nsferring an Internal External Call to an Internal Subscriber 66 2 5 3 Transferring an External Call to an External Subscriber 67 2 5 4 MenuCard Subscr Subscriber on hold 68 2 5 5 Internal External Th...

Page 6: ...uration and Query 95 5 4 Setting up an Internet Connection from Remote ISP Trigger Call 96 6 Features and MenuCards 97 6 1 How to Set Features 97 6 2 Main menu 98 6 2 1 MenuCard Main Menu 98 6 2 2 Men...

Page 7: ...a Destination 121 6 4 2 Programming Features 122 6 4 3 Stacking or Linking Functions 124 7 Appendix 127 7 1 Notes on disposal 127 7 2 Declarations of Conformity 128 7 3 Tones and Ringer Signals 128 7...

Page 8: ...6...

Page 9: ...as IP telephones OpenPhone 73 IP and OpenPhone 75 IP These telephones have the same func tionality as the standard system telephones All of the functions described in this guide are also available for...

Page 10: ...ther information about any system features described in this user guide please read the Glossary which comes with your communications system You Need Authorisation Most of the features mentioned in th...

Page 11: ...de You can also contact a headset manufacturer of your own choice of course Use a shielded CAT 5 Ethernet cable STP cable Shielded Twisted Pair cable to connect an IP telephone to a Local Area Networ...

Page 12: ...pedestals out press them in slightly a To replace them press the ped estals in slightly a and push them back in b The pedestals lock into place in the notches There are four positions of inclination p...

Page 13: ...all drill two holes at 120 mm distance apart Insert 6 mm screws in the holes Make sure their heads protrude 2 5 to 3 mm from the wall and mount the telephone onto the screws 1 2 Key Assignments Some o...

Page 14: ...ESC OK 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ R i Programmable keys Call Key Call key 1 Plus Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muti...

Page 15: ...K 0 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ R ABC C i Programmable keys Call Key Call key 1 Plus Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muti...

Page 16: ...ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ R ABC C i ESC OK Programmable keys Call Key Call key 1 Plus Minus key C key MenuCard key ABC key Redial key Enquiry key Headset key Disconnect key Muti...

Page 17: ...external number It is possible to assign several external call numbers to the key If you wish to make a call lifting the handset seizes the key and the line you can immediately dial an internal or ext...

Page 18: ...m features and destination call numbers yourself directly on the programmable keys of the device that have not been set by the system adminis trator See the chapters on Programming Features starting o...

Page 19: ...he display Short key press A selection of features that can be used in the current device status e g during a call is shown Long key press The MenuCard for the main menu with all available settings is...

Page 20: ...aker The illuminated LED of the key indicates that hands free telephoning is activated The LED flashes when open listening s activated Situation By pressing the key You receive a call You accept the c...

Page 21: ...d when a call is made via the headset It is also possible to enable a second person to listen in on a call over a connected headset while you are telephoning over the handset To enable press the heads...

Page 22: ...p If you have already used the plus minus key to open a menu to set the display contrast or the volume your current setting will automatically be applied after three seconds without your using the OK...

Page 23: ...ges according to the time group then it is possible that the interface lock of your telephone will be cancelled Please consult your system administrator if you have any questions about your authorisat...

Page 24: ...ee also Call Key of the Telephone Call Key 1 starting on page 15 the text on this key can also be changed The key labelling also appears in the display on the keypad extension KeyExtension 75D Labelli...

Page 25: ...and on the OpenPhone 75 also the second line of the display shows additional current information When the telephone is idle you can see the user s name as assigned to the device in the Configurator o...

Page 26: ...annotation texts are displayed During an enquiry call you will see the number of the enquiry call you dialled On the OpenPhone 75 the second info line is used to display connection information also yo...

Page 27: ...programmed programmed name Key lines on the OpenPhone 73 4 Call key during call state call number if transmitted or the name of the caller if listed in the telephone book 5 Function key programmed na...

Page 28: ...eys Please refer to the explanations in the section entitled Key Assignments on page 11 The top line of a MenuCard contains the name of the menu or that of the selected feature The lines below it cont...

Page 29: ...nuCard key M x Depends on the device s status x Main menu 98 Info key i x Info current messages 119 x Active features 119 ABC key A x Telephone book 113 x Language setting display 23 Redial key W x x...

Page 30: ...eactivated The plus minus key lets you toggle between the on off states while the OK key moves you to the next item in the setting window OK key O Pressing this key confirms your selection or setting...

Page 31: ...move the cursor and display the digits that were previously not visible The digits on the right will then disappear from the display field Inputs are always made to the immediate left of the cursor p...

Page 32: ...key switches your entry to lower case mode The lower case mode remains in effect until you long press a key again If the text passages are more than one line long line breaks are made automati cally a...

Page 33: ...that have been saved in the MenuCards remain intact when you exit the menu 1 4 Keypad Extensions With a keypad extension you can extend your system telephone OpenPhone 73 73 IP and OpenPhone 75 75 IP...

Page 34: ...n the chapter Connecting the Keypad Extension Keypad extension with the features connectable to a sys tem telephone KeyExtension 73P 36 keys with LED indicator Labelling on label strips OpenPhone 73 O...

Page 35: ...n 73P offers only one level 1 4 3 Labelling a Key on the Keypad Extension Paper strips are used for labelling the key on the KeyExtension 73P keypad extension The keys are either labelled with the def...

Page 36: ...ress headset key and Zenter the call number The call number is dialled LED of the key Kis illuminated or gpress call key and Zenter the call number and when necessary L press hands free open listening...

Page 37: ...ress headset key Listening in over the headset is now activated LED of the key K flashes End Listening in K Press headset key LED of the key K is off You are telephoning over the headset and want to l...

Page 38: ...ese requirements please refer to our website at www Aas tra DeTeWe de You can also contact a headset manufacturer of your own choice of course You are telephoning over the handset open lis tening is s...

Page 39: ...r telephone has at least one call key via which you can call or may be called On the display this key is labelled with the internal call number under which internal callers can reach you The internal...

Page 40: ...an external call number The system administrator will inform you what this code is the default setting upon delivery is the code digit 0 Internal call numbers are also entered differently for automati...

Page 41: ...um bers External line seizure automatic or manual and authorisation for dialling external numbers ranked according to local national or international calls can be defined in the Configurator menu User...

Page 42: ...om X300 has an entry for this call number the name of the caller will be shown instead of their number Redialling the last call number dialled W Press redial key H Pick up handset Redial a particular...

Page 43: ...Administrator System Settings for the Call List The Configurator Menu User Manager User groups is where you define whether the call list saves only external only internal or all calls Settings manage...

Page 44: ...ternal call number The first caller is placed on hold and you now may speak with the second caller You may switch back and forth between calls speaking alter natively with both callers To alternate be...

Page 45: ...Settings for Transferring Calls You can define the length of time after which a user trying to transfer a call is called back in the Configurator menu PBX Configuration System Timer Setting Timeout o...

Page 46: ...e telephone conversation press the hands free open listening key By switching on the loudspeaker you may continue your call in hands free mode L h Keeping the hands free open listening key depressed r...

Page 47: ...ey s with the internal number Example of the assignment of internal and external call numbers The above example shows that the system s external call numbers are first stored in the OpenCom 100 OpenCo...

Page 48: ...he queue are put through in order of priority baby calls door calls VIP calls other internal and external calls irrespective of the order in which they came in Calls that have been in the queue for to...

Page 49: ...ettings you can enter all call numbers and correct or add digits to them if necessary without lifting the handset see MenuCard Phone Settings starting on page 107 The number is displayed in the Info l...

Page 50: ...rd Phone Settings starting on page 107 2 2 7 Adjusting the Volume with the Plus Minus Key Use the plus minus key to adjust the volume of the loudspeaker in hands free open listening mode the volume of...

Page 51: ...off press the hands free open listening key L To switch to hands free mode long press the hands free open listening key and replace the handset Then release the hands free open listening key P H Selec...

Page 52: ...gnalling In the connection state your telephone is automatically set to VF voice frequency signalling You can use this for example to query an answering machine or a voice mailbox 2 2 12 Keypad Dialli...

Page 53: ...ll i e on a call by call basis then before making the call select LCR off from one of the MenuCards described in the section entitled MenuCard Selection in the Idle State This is only necessary if LCR...

Page 54: ...d in the system configuration by the system administrator CNIP Feature CNIP is an abbreviation for Calling Name Identification Presentation In addition to the call number the name configured by the ca...

Page 55: ...all for any other telephone To do this enter the call number of the other telephone If the other telephone is already in the call state e g an answering machine is in announcement mode you pick up the...

Page 56: ...ystem settings Transmit number For the following call your call number will be presented to the called subscriber This menu item is dependent on the system settings LCR off This switches off the LCR f...

Page 57: ...lift the handset your telephone is set to automatic line seizure If you hear an internal dialling tone when you lift the handset your telephone is set to manual line seizure You will find a represen...

Page 58: ...tion requires that the headset is switched on see page 108 Z Dial the line seizure code digit presetting 0 and then the external call number H Lift the handset your call key is seized and or g Press t...

Page 59: ...can also use a manually entered routing code to record your call charge data for private and business external calls separately The default route External line is always present and cannot be deleted...

Page 60: ...ed If the Route state function is programmed and you press this key briefly the routing code will be dialled accordingly e g 0 If all lines in the trunk groups or the route are busy the LED on the pro...

Page 61: ...led subscriber puts down the handset Parked calls are recorded in a list on the system terminal Users can accept the calls from the list in whichever order they wish enabling them to unpark specific c...

Page 62: ...can be saved in your network operator s exchange if this service is enabled The function is also pos sible if the caller has already hung up Hints on Booking Numbers Entering a booking number during...

Page 63: ...a busy internal subscriber not possible for hunt group numbers Pick up select You accept a call for any other telephone To do this enter the number of that telephone If the other terminal is already i...

Page 64: ...be configured to which no tel ephone and no subscriber are assigned virtual numbers The system adminis trator can forward a virtual number to another internal number the number of your telephone for e...

Page 65: ...delay after which calls are automati cally connected in the 5 Auto call Answer sub menu of the Calls MenuCard 2 4 3 Calls During a Conversation On the Same Call Key or g Press the call key to which t...

Page 66: ...use the Deflect call function if your user group is authorised to forward calls to internal and or external destinations G You are speaking on the telephone hear the call waiting tone and see the cal...

Page 67: ...ions Door opener This activates the door opener 2 4 6 Voicebox Queries There are various ways of listening to the messages in your voicebox via OpenVoice from a telephone whose number is not assigned...

Page 68: ...unk calls with the line seizure code digit e g 0 see page 54 or g Press another call key to place an enquiry call with a team member The original call is put on hold while you are consulting with the...

Page 69: ...cifies whether callers continue to hear music on hold on recall or whether they hear the ringing tone again 2 5 3 Transferring an External Call to an External Subscriber An external call can only be t...

Page 70: ...call You can park one or more calls and make other phone calls in the meantime see MenuCard Conversation starting on page 59 Door opener This activates the door opener 2 5 5 Internal External Three P...

Page 71: ...the conference Transfer This removes you from the conference while the two other partici pants remain connected End conference This ends the conference Toggle This breaks up the conference and you can...

Page 72: ...he handset Elapsed and active appointment calls are displayed in the Info Men uCard 2 6 2 Baby Call You can save an internal or external telephone number in the menu item Baby call of the MenuCard Pro...

Page 73: ...ystem terminals is terminated If the called subscriber is a member of a user group for which Intercom protection is active no announcements are made to that subscriber s call number responding to an a...

Page 74: ...call H When you hear the signal on your telephone lift the handset The other subscriber will be called H Lift the handset M Press the MenuCard key P To open the door select the Door opener menu item i...

Page 75: ...speak with visitors H 1 0 1 In an enquiry call G R 1 0 1 If you are operating a DoorLine entrance intercom use the following code pro cedure to speak with a visitor H 1 0 2 In an enquiry call G R 1 0...

Page 76: ...the Telephone Book 2 7 1 The Telephone Book Approximately 2 000 entries can be saved in your communications system s tele phone book This number includes the centrally administered telephone book the...

Page 77: ...sing the arrow keys you can scroll through the list and select the desired name If there is more than one telephone number under the selected name e g an office number and a private number you can sel...

Page 78: ...fice Mobile or Private Confirm your selection with the OK key and Dial or by lifting the handset 2 7 3 Speed Dialling All central telephone book entries can also be selected by two digit or three digi...

Page 79: ...page 63 Select the Phone Book menu item 1 New entry You can add the phone number to a phone book 2 Add You can add the phone number to an existing phone book entry Add Phone Number as New Phone Book...

Page 80: ...s select the list item Suppress number and press the OK key P O To save the phone book entry select the Save menu item and press the OK key P O Select 2 Add and press the OK key P O Personal Central C...

Page 81: ...edit lists etc as you usually do All these settings are always saved along with your user interface and placed in the communication system database Which System Phones Can I Use This function is supp...

Page 82: ...n on the OpenPhone 73 and on the OpenPhone 75 the No field will appear on the OpenPhone 71 Z P Under No enter your internal call number and under PIN enter your user PIN If necessary the system admini...

Page 83: ...onfigure the OpenCTI 50 so that when you launch the program you are automatically logged in to a system telephone This program also offers logging out of a system phone For more details please refer t...

Page 84: ...ort breaks or hear an echo This depends on the transmission quality of the line and is not due to your tele phone functioning improperly If your telephone is being connected to the line or the connect...

Page 85: ...er Ethernet If your company network does not supply Power over Ethernet the telephone will require a separate power supply via an additional AC adapter plug product code 4516000 in Britain operate onl...

Page 86: ...and some examples of how they are used please refer to the chapter entitled Team Functions in the Installation and Com missioning guide For information on the display texts please refer to the chapter...

Page 87: ...seize them separately g To call another team member simply press their team key g The busy key tells you the current status of a team member s telephone enabling you to react correspondingly The LED o...

Page 88: ...the team member are shown alternately in the display You can accept a call for another team member by pressing the appropriate team key on your telephone You can put the accepted call through to the...

Page 89: ...on hold are indicated by the LED flashing slowly on your telephone While the call is on hold you can make an enquiry call to another member in the team and transfer the call The following is a brief d...

Page 90: ...a call key e g the trunk key with the telephone number 11 g h Press the Hold feature key to put the call on hold Put the handset on the hook On the team telephones with the telephone number 11 pro gra...

Page 91: ...he configuration refer to the online help of the OpenCom 100 OpenCom X300 4 2 1 MenuCard Trunk Key g Long press the trunk key for a moment then select 1 Modify text You will see the text currently ass...

Page 92: ...signalling to this key is to be Optical acoustic Optical only or Acoustic after delay If you select Acoustic after delay specify the number of seconds after which your tele phone is to ring 5 Call pro...

Page 93: ...only or for external calls only If call protection has been activated this team key will only indicate calls by means of a visual signal even if they are made from a direct call key 4 Ring tone You ca...

Page 94: ...ramming the Call Keys 92 4 2 4 Direct call Key When a direct call key is long pressed no MenuCard is displayed A direct call key is configured exclusively via the Configurator of the OpenCom 100 OpenC...

Page 95: ...to function All the owners of voiceboxes can also call their voiceboxes from external tele phones if they are authorised to do so They can remotely access and edit their messages as well as modify th...

Page 96: ...internal call number via which the dialling is to be performed In the case of remote con trolled dialling there is no check on authorisation Least Cost Routing LCR is used with remote dialling provid...

Page 97: ...not deactivated this function in the Configurator PBX Configuration System Settings menu The external call is subsequently ended Note The procedure is aborted if there is a pause of longer than 60 se...

Page 98: ...era tionof OpenVoice please refer to the add on guide Open Voice The Voicemail System in the OpenCom 100 and OpenCom X300 Communications Systems 5 4 Setting up an Internet Connection from Remote ISP T...

Page 99: ...grammed Keys Almost all features can be assigned to your telephone s programmed keys then called up by pressing the key or by switching the function on or off see Programming Features starting on page...

Page 100: ...types of call forwarding you can program on your telephone The system administrator can also program a type of call forwarding which analyses callers numbers SCF Selective Call For warding This could...

Page 101: ...ded in your call lists If a caller is listed in the system s telephone book the caller s name is displayed instead of the telephone number A call when busy is indicated by the handset symbol Door call...

Page 102: ...ee also Add Phone Numbers to Telephone Book from Lists or during a Call starting on page 77 Forward You can forward the message to another voicebox with or without a comment Enter the phone number of...

Page 103: ...which you want to activate or deactivate the hunt group If this key is assigned to several hunt group numbers select a specific hunt group number or select the option All if the setting is to be activ...

Page 104: ...iately for external callers to one number and call forwarding After Delay for internal callers to another number The system administrator specifies the period of time in seconds after which a call is...

Page 105: ...he menu if more than one trunk key is configured on your telephone In this case you can configure call forwarding for each trunk key individually Select the key to which the internal telephone number...

Page 106: ...s are available and which names they are listed under in the menu depends on the type of entrance intercom you have Consult your system administrator if you have questions about the configuration of t...

Page 107: ...source telephone by switching off Divert phone If the Follow Me function is active all the telephone numbers of the other tele phone are forwarded immediately with the exception of hunt group numbers...

Page 108: ...o be reminded of the appointment for a Single Date enter the date in Date selecting Mo Fr Sa Su or select Every day Activate the appointment with On When you receive an appointment call your telephone...

Page 109: ...erent volumes and melodies to distinguish between four different types of incoming call 1 External calls 2 Internal calls 3 VIP call 4 Door call You can use the 1 Volume and 2 Melody individually for...

Page 110: ...djust the volume of the headset and the microphone to six different levels using menu items 2 Receiver vol and 3 Sender vol Use the plus minus keys to adjust the volume or enter a number between 0 5 8...

Page 111: ...of the user groups configu ration Calls from direct call keys are only signalled visually on this trunk key Note This type of call protection is only activated on the tel ephone on which it was set If...

Page 112: ...tor and you are logged in as user on the system telephone you can use this menu item to log out For more information on this function please refer to the chapter entitled Hot Desking Your Telephone Go...

Page 113: ...ouncements are made to this person s telephone number 2 Door opener This activates the door opener 3 Phone book Opens the telephone book see page 77 4 Note Note a telephone number and name or dial a p...

Page 114: ...hone in the handset or in the telephone On Off 5 Hold Hold is a team function The caller is put on hold and can now be transferred to another member of the team see also the section on Holding and Tra...

Page 115: ...rd you can add edit and delete entries in your personal telephone book If your system administrator has assigned you or the user group you belong to the necessary authorisation you can also edit the c...

Page 116: ...ng number Abbrev no to one or more telephone numbers in the telephone book entry Select Abbrev no and press OK to confirm In the MenuCard Abbrev no select the Office Mobile or Private number and press...

Page 117: ...automat ically suppressed whenever you dial these numbers from the telephone book Select Suppress number and press the OK key to confirm In the Suppress number Men uCard select the telephone number Of...

Page 118: ...rewind 5 pause and 6 fast forward to control message playback You can add the entry to a Phone book or to an existing entry Please see Add Phone Numbers to Telephone Book from Lists or during a Call...

Page 119: ...nuCard Central Settings In this MenuCard you can define rules and settings for your system s time man agement You can only invoke this MenuCard if your system administrator has con figured the Time co...

Page 120: ...s of the currently active time group 2 Date Time The date and time are taken from the exchange with the first external outgoing call If your network operator does not transmit this infor mation you ca...

Page 121: ...u group Messages 6 Charges See Main menu menu group Phone settings 7 Active features See the following MenuCard 6 3 2 MenuCard Active Features This MenuCard gives you an overview of the active feature...

Page 122: ...rmation please refer to the section on MenuCard Team Key starting on page 91 6 3 5 MenuCard Busy Key This MenuCard can be used to quickly configuration the features of a call key which has been progra...

Page 123: ...Programming a Destination g Long press the programmable key then select P O Select Dest and press OK Z O Text Enter a name then press OK Z Dest Enter the number External numbers Enter the number direc...

Page 124: ...itched on when the key s LED lights up If the pro grammed function conflicts with the your phone s current settings a menu will open when you press the relevant feature key You can use this menu to ac...

Page 125: ...call waiting protection for a single call key Call waiting protection key the LED goes out If you now press the feature KEY a menu opens in which you can activate or deactivate the function The Call w...

Page 126: ...o combine complex system telephone settings on a single feature key You can program more functions in a Link than you can on a single feature key A concrete setting for a function can be saved in a li...

Page 127: ...nctions of the link are active switched on You can use a key programmed as a Link as follows g Long press the programmed key then select P O Stack or Link and press OK Z O Text to label the key If you...

Page 128: ...ng Entries in a Stack Link You can change or delete individual entries in a stack or a link without deleting all the programming on the key Deleting a Programmed Feature Key Stack Link g Long press th...

Page 129: ...waste to be disposed of and the amount of hazardous substances from electrical and electronic equipment in waste The product that you have purchased was developed in line with the current state of the...

Page 130: ...Web site at http www Aastra DeTeWe de 7 3 Tones and Ringer Signals Audio Signals Ring tone Internal busy tone Internal dialling tone External dialling tone continuous tone Positive acknowledgement to...

Page 131: ...Answer Calls 2 1 Divert phone 2 Divert key 3 Divert MSN 4 Divert door 5 Remote divert 6 Follow me Call div 3 1 Short messages 2 E Mail 3 Appointments 4 Messenger Messages 4 1 Volume 2 Ring tone 4 Mes...

Page 132: ...icebox 102 Call key Signalling 46 Call key of the telephone 15 Call lists 99 Call number Suppress 111 Call numbers Blocked 50 Unblocked 50 Call protection 18 90 91 119 Device phone 108 Call signalling...

Page 133: ...lls 73 ESC Key 20 F Feature keys 122 Linking 124 Stacking 124 Follow me 105 H Hands free mode 49 Hands free open listening key 18 Headset 33 82 108 Block Dialling and Headset Operation 47 Calling an e...

Page 134: ...ard Active features 119 Busy 61 Busy key 91 Call 65 Call forwarding 102 Call waiting 64 Calls 98 99 Central settings 117 Conference 69 Connections 110 Conversation 59 Hotel 99 116 Info 119 Main menu 9...

Page 135: ...afety precautions 8 Speed dialling 76 Stack feature keys 124 Substitution 89 T Tele secretary 62 Telephone book see Phone book Telephone lock 109 Telephone number OpenVoice 95 Restricting display of 5...

Page 136: ...Index 134 Notes...

Page 137: ...Index 135 Notes...

Page 138: ...Index 136 Notes...

Page 139: ......

Page 140: ...DeTeWe Systems GmbH Zeughofstra e 1 D 10997 Berlin www Aastra DeTeWe de As of October 2006 Subject to changes...

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Summary of Contents for OpenPhone 71

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Aastra OpenPhone 71, User Manual, Page: 1 / 140

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Summary of Contents for OpenPhone 71

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