Aastra DT412, User Manual

Page: 95 / 166

95 MD Evolution – Cordless DT412 / DT422 / DT432
Group Services
Group Services
Most of the time, you will be working as a team - within a
department, for example. Your extension offers you different
additional services designed specifically for working as a team.
First of all, it provides the option of supervising your colleagues'
extensions, thus ensuring comprehensive call coverage. You may
also call a colleague or intercept calls for each other.
Secondly, your extension may also be part of a hunt group - within
your department or another department - that calling parties may
call whenever they need to, not just to contact you personally, but
to contact someone within your department.
Your extension provides a simplified call pick-up service within a
hunt group. It also offers you the option of managing your own
participation in this service within the group. This is also referred to
as the In/Out status management within a group.
If you have been designated as the supervisor of a hunt group, you
have the ability to open and close the hunt group according to your
department's business hours.
Finally, while it's not really a group service, you also have access to
a personal group, which is designed for grouping various
extensions that may be assigned to you - for example, your DT4X2
extension, and another phone. It could be your Mobile Extension
(See section “ Mobile Extension Service ” on page 102). Different
services are then provided for you to process your calls as
efficiently as possible within a personal group.