Aastra Dialog 4422 IP Office, User Manual

Page: 86 / 151

Group Services
MD Evolution – Dialog 4422 IP Office 86
Opening/Closing a Hunt Group
You may be designated as a supervisor for one or several hunt
groups, regardless of whether or not you are a member of it (them).
This is established by a right that is assigned specifically to you by
your system administrator.
In relation to this (these) hunt group(s) for which you are in charge,
it is your responsibility to open and close traffic for each one,
according to its members’ business hours.
To open or close traffic to a hunt group, from an idle extension:
GRP. IN/OUT
z
Dial the prefix to open/close hunt groups.
This varies from one facility to another.
GROUP NO
z
Next, dial the internal number for the involved hunt group.
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Press the Loudspeaker key on your extension.
A confirmation that the service was accepted is provided both
visually and audibly; the “Accepted Service” message is displayed
on the screen, and the service acceptance tone is played.
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Press your extension’s “C” key to end this service.
If the hunt group was previously open to traffic, it then progresses
to a closed status, and will no longer accept calls.
Calls to this group will then be directed to an overflow extension or
group, or a dissuasion message that may be pre-defined in terms
of each group’s configuration.
On the other hand, if the hunt group was previously closed to traffic,
it then progresses to an open status, and will now accept calls.
When your primary group is closed, its status is represented on
each member’s idle extension with a “C” displayed on the second
line of the screen.
Rx IN/OUT
Notes:
From any extension, the sequence <GRP. IN/OUT.>
<GROUP NO> may be saved on the extension’s repertory
keys. In this case, opening and closing each involved hunt
group is indicated by the status of the corresponding key’s
LED: if it is off, the group is closed; if it is on, the group is
open.
Only a supervisor may manage this open or closed group
status by pressing the corresponding key.
15:49 05 jun 2008
CS
405
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