Aastra Dialog 4422 IP Office, User Manual

Page: 120 / 151

Services Reserved for Attendants
MD Evolution – Dialog 4422 IP Office 120
System General Call Forward
In relation to your facility’s connection to the ISDN network, your
specific rights as an attendant include the ability to program a system
general call forward.
This call forward is an immediate call forward that is directly
managed at the ISDN network level.
It is applicable to all incoming calls for your facility, which will
system-
atically be directed to the external number that was defined. This
then includes both general calls as well as those received through
DID (Direct Inward Dialling), destined for internal users who now
may not be contacted at all.
In comparison, a night call forward activated when your facility
transitions to night mode applies to your facility’s general calls, but
does not affect the internal users’ ability to be contacted through
their DID numbers.
To program a general call forward for your facility, when your
attendant position is idle, and your general calls acceptance status
is active:
61
*
z
Dial the prefix “61” that corresponds to the immediate call
forward service, followed by the character “*”.
FWD NO
#
z
Next, dial the external number for the recipient of the
facility’s call forward, followed by “#”.
This number may contain up to 18 digits. It should be dialled without
the “0” public network access prefix, since the system will
automat-
ically take it into account.
Â
Next, press the Loudspeaker key on your extension to
confirm what you entered.
A confirmation that the service was accepted is provided both
visually and audibly; the “Accepted Service” message is displayed
on the screen, and the service acceptance tone is played.
í
Next, press the C (Clear or Erase) key on your extension to
end this programming.
Your extension returns to idle status.
The system general call forward that you have just defined is effective
immediately. This change in status will be indicated on your idle
attendant position screen with the letters “SF” on the second line.
15:49 05 jun 2008
number: 61*xxxxxxxxxx#