During the call
25
Placing the party on hold and resuming the call on the same
phone
The call is set up with a party and you want to put it on hold to resume it later on the same
phone:
Placing a party on hold and resuming the call on another phone
The call is set up with a party and you want to continue the conversation on another phone
located in another office:
1 - Press the
R
key.
-> Your party is put on hold and hears beeps or music-on-hold.
2 - Press the interactive
Recover
key to resume the conversation
with your party.
Note:
The hold function can be programmed on a programmable
key. If you use this function regularly, consult your system
operator who will get it programmed.
Press the
Park
key.
-> The phone returns to standby. Your party is put on hold and
hears beeps or music-on-hold.
On the second phone:
1 - Press the interactive
Pick-up
key
2 - Next, press the interactive
Park
key.
Note:
If this phone has no interactive keys, press successively the
# 7 0
keys.
3 - Dial the number of the first phone to resume the conversation
with your party.
-> If the call on hold is not resumed within a given time, it is routed
to the operator.
Recover
Park
Pick-up
Park
