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Managing Calls

149

41-001451-00 REV00 – 07.2011

DND in Phone Mode (Default)

DND in Custom Mode

In the above example, Screenname1 and 3 have DND ON as indicated by a check mark (



). Screenname2 has DND off as

indicated by an

X

. The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts, respectively.

Call Forward Account-Based Configuration

Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination.

On the 6735i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone.
You can set a CFWD mode using the Aastra Web UI at the path,

Basic Settings->Preferences->General->Call Forward

Key Mode

:

Account

(default),

Phone

, and

Custom

. CFWD performs according to the mode you set.

You can configure CFWD using the Aastra Web UI at the path,

Basic Settings->Account Configuration

,

OR

you can con-

figure CFWD using the IP Phone UI at the path,

Options->Call Forward

.

1.

Press the DND key to toggle DND ON or OFF for all accounts on the phone. Toggling to ON enables DND on all
accounts on the phone. Toggling to OFF disables DND on all accounts on the phone. Use the RIGHT and LEFT arrow
keys to scroll through each account. Use the RIGHT and LEFT arrow keys to scroll through each account.

In the above example, toggling Screenname1 to DND ON, enabled DND for Screenname2 and 3 also.

Note:

Enabling DND in “Phone” mode toggles all accounts on the phone to DND ON.

1.

Press the

DND

key on the phone. The screen displays a list of the accounts on the phone and allows you to enable/dis-

able a specific account or all accounts. Use the UP and DOWN arrow keys to scroll through the accounts.

2.

You use the

CHANGE

key to enable or disable DND for a specific account selected.

3.

Press

DONE

to save the change.

Tues Jan1 10:00am

Services
Dir
Callers
L1

- DND

Screenname1

DND On

Tues Jan1 10:00am

Services
Dir
Callers
L2

- DND

Screenname2

Tues Jan1 10:00am

Services
Dir
Callers
L3

- DND

Screenname3

DND On

DND On

Indicates

Indicates

DND On

DND Off

Services
Dir
Callers

- Change
- All On
- All Off

1. Screenname1
2. Screenname2
3. Screenname3

DND

Cancel -

Done -

X

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Summary of Contents for 6735i

Page 1: ...Aastra Model 6735i IP Phone User Guide Release 3 2 2 41 001451 00 REV00 07 2011 ...

Page 2: ...e translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are s...

Page 3: ...rk Disconnected 5 Idle Screen 6 IP Phone Keys 10 Key Panel 10 Key Descriptions 11 Keypad Keys 13 Methods for Customizing Your Phone 14 Phone Options via the IP Phone UI 14 Phone Options via the Aastra Web UI 16 Phone Status 20 Phone Status via IP Phone UI 20 Finding Your Phone s IP Address 21 Phone Status via the Aastra Web UI 22 Customizing Your Phone 24 Ring Tones and Tone Sets 24 Contrast Level...

Page 4: ...g Speed Dial Keys 67 Do not Disturb DND Key 69 Busy Lamp Field BLF Key 71 BLF List Key 72 Automatic Call Distribution ACD Key for Sylantro Servers 75 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers 79 XML Key 83 Flash Key 89 Sprecode Key 90 Park Pickup Keys 91 Last Call Return lcr Key Sylantro Servers only 94 Call Forward Key 95 BLF Xfer 96 Speed Dial Xfer 98 Speed Dial Conf 100 S...

Page 5: ...alls 122 Placing a Call on Hold 122 Transferring Calls 123 Conferencing Calls 125 Ending Calls 129 Managing Calls 130 Directory List 130 Callers List 140 Account Configuration DND and Call Forwarding 145 Missed Calls Indicator 162 Voicemail 163 Additional Features 164 Star Codes 164 Suppress DTMF Playback 164 Display DTMF Digits 166 Play Call Waiting Tone 167 Call Waiting Tone Period 168 Stuttered...

Page 6: ...Customizable Callers List Key and Services Key 187 Autodial Hotline and Warmline 188 Centralized Conferencing 188 Answer and Ignore Softkeys for XML Applications 189 XML Softkey for Special Characters in XML Applications 189 Playing a WAV File On Your Phone 189 Using the Keypad During Active XML Applications 190 Key Redirection 190 XML Applications and Off Hook Interaction 191 XML Override for a L...

Page 7: ... M675i Expansion Modules 196 Using the Expansion Modules 198 Troubleshooting Solutions 200 Limited Warranty Warranty 1 Exclusions Warranty 1 Warranty Repair Services Warranty 1 After Warranty Service Warranty 1 Appendix A Time Zone Codes A 1 Index Index 1 ...

Page 8: ...ctions and basic options list customization This Installation Guide is included in the box with your phone Aastra 6735i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user This User Guide can be downloaded from www aastratelecom com Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide Describes how to set the 6735i phone up on the netwo...

Page 9: ...orks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from the phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is avail able as an optional accessory from Aas...

Page 10: ...you may see when the phone is first plugged in or when it is restarted Plugging in and Starting the Phone The 6735i automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone The phone displays the following startup screens Checking for Firmware DHCP waiting for IP ...

Page 11: ...ere loaded to your phone by your System Administrator the following screen displays during startup Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or installing ...

Page 12: ... screens and then displays the Idle screen Network Connected Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen Network DSP SIP Done L1 John Smith Sat Jan 1 12 18am Idle Screen L1 John Smith Sat Jan 1 12 18am Network Connected ...

Page 13: ...system or network Administrator for assistance Idle Screen When the phone has successfully updated the configuration and connected to the network the phone displays the Idle State screen The idle screen is shown whenever your phone is not in use The Idle State screen lists your name SIP screen name and day date and time In the above screen the L1 indicates John Smith is configured on Line 1 Note I...

Page 14: ...ls on page 122 Managing Calls on page 130 Idle Screen With Softkeys Programmable Keys Configured If you or your Administrator have configured softkey functions on your phone the labels for those functions display on the screen Programmable key functions top keys do not display on the LCD For example in the following illustration Home and Office were configured as speed dial keys on the bottom set ...

Page 15: ... For more information on your system s star codes please refer to the documentation for the voicemail system you are using Screen Display After Picking Up the Handset When you pickup the handset the screen displays as follows This screen displays the following keys located on the bottom left of the screen Dial Conf Conference Xfer Transfer These keys are static and cannot be changed A More softkey...

Page 16: ...ndset a More displays for you to view additional softkeys You can press the More softkey to toggle between the first and second screens to display all configured softkeys Note The bottom set of 6 softkeys map to the current state based configurable softkeys L1 John Smith Dial Conf Xfer More Idle Screen After Handset Pickup After Pressing More L1 John Smith Sat Jan 1 12 18am Home LCR Office John Ma...

Page 17: ...how they help you make and manage your calls and caller information Images of the symbol keys and the symbol hardware platform are used throughout this document 6735i Handset Four 5 Line Call Appearance Keys High Quality Speakerphone Speakerphone Headset Key Message Waiting Lamp Mute Key Goodbye Key Navigation Keys Options Key Keypad Hold Key LCD Screen Redial Key Volume Control Softkeys ...

Page 18: ...key Connects you to a line or call The Aastra 6735i IP phone sup ports up to 4 line keys Handsfree key Activates Handsfree for making and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the micro...

Page 19: ... the Callers List which lists the last 200 calls received 4 INTERCOM Automatically connects with a remote extension for outgoing calls and answers incoming intercom calls 5 NONENo assigned function 6 NONENo assigned function The following softkeys display when you pick up the handset DIAL After entering a phone number from the keypad you can press the Dial softkey to immediately dial the number CO...

Page 20: ...l Key on page 61 Press the keys associated with a called Interactive Voice Response IVR system Keypad Key Description 0 Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text this key enters A with one press B with two presses and C with three presses 3 DEF Dials 3 When entering text this key enters D with one press E with two presses and F with three presses 4...

Page 21: ...ber Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Daylight Savings Time Format Date Format Time Server Time Ser...

Page 22: ...Administrator Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Live Dialpad 4 Set Audio Audio Mode Headset Mic Vol 3 Phone Status 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Me...

Page 23: ... Aastra Web UI you need to know your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 21 Using the Aastra Web UI Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter The following logon screen displays 2 At the prompt enter your username and password and click OK Note For a user the defa...

Page 24: ...ethods for Customizing Your Phone 17 41 001451 00 REV00 07 2011 The Network Status window displays for the IP phone you are accessing 3 You can logout of the Aastra Web UI at any time by clicking Log Off ...

Page 25: ...ervices Directory Callers List and Intercom respectively You can configure any of the six keys with the functions identified in the list below Available Functions for Softkeys and Programmable Keys Keypad Speed Dial Allows you to assign a speed dial number to a specific digit on the phone s keypad for speed dialing purposes Expansion Module Allows you to configure an additional 36 softkeys with a ...

Page 26: ...ring Active Calls Call Hold Reminder Call Waiting Tone Period Preferred Line Preferred Line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode This category also allows you to configure Incoming Intercom Call Settings Group Paging RTP Settings Ring Tones global and per line basis Time and Date Settings Language Settings Account Confi...

Page 27: ...r phone s IP and MAC address Local Area Network LAN port information PC Port information if PC link exists Firmware version Error messages from the last reboot or startup Use the following procedure to view the status of your phone using the IP Phone UI The option you select displays to the LCD Use the 5 and 2 keys to scroll the through the LCD display IP Phone UI 1 Press on the phone to enter the...

Page 28: ... s IP address IP Phone UI 1 Press to enter the Options List 2 Scroll to Phone Status and press Select 3 Scroll to IP MAC Addresses and press Select The IP address of your 6735i IP phone displays in the IP Address field Options List Done Select 1 Call Forward 2 Preferences 3 Phone Status 4 User Password Phone Status Done Select 1 IP MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Message...

Page 29: ...e Negotiation Speed and Duplex setting for the LAN and PC ports MAC Address Hardware Information Firmware Information SIP Account status123 SIP Account Status The IP Phones show the SIP registration status on the IP Phone s Network Status screen in the Aastra Web UI Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press Enter 2 In the Usern...

Page 30: ...ys on accounts when registration fails with the SIP proxy server Example SIP Account Status Line SIP Account Status Backup Registrar Used 1 9057604603 anasipproxy aastra com 5060 Registered Yes where Account Number is 1 SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes Line SIP Account Status Backup Registrar Used 4 9057604601 anasippro...

Page 31: ...g tones a user can select from to set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web UI Global...

Page 32: ...tone busy tone congestion tones call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phone Global configuration only IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Tone...

Page 33: ...sareAustralia Europe France Germany Italy UK Mexico Brazil Malaysia Russia andUS DefaultisUS 3 Select a value from the Global Ring Tone field Note See the Ring Tones Table on page 24 for valid values For per line configuration 4 In the Ring Tone section select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tones Table on page 24 for valid values ...

Page 34: ...l You can set the contrast level using the IP Phone UI only Setting Contrast Level IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Contrast Level 5 Use the 3 and 4 navigation buttons to increase or decrease the intensity of contrast lighting on the LCD 6 Press Done to save your selection Display 1 Contrast Level 2 Backlight Done Select Done...

Page 35: ...the backlighting after a period of inactivity the idle period is user definable under the Advanced softkey when you select the Auto mode In Auto mode the backlight turns on with a key press or state change on the phone Setting the Backlight IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Backlight 5 Use the 5 and 2 navigation buttons to sel...

Page 36: ...number Availability of feature dependant on your phone system or service provider You can enable disable the live dialpad using the IP Phone UI only 7 If you selected Auto press the Advanced softkey 8 Usingthekeypad entertheamountofsecondsyouwantthephonetostaybacklitwhenthephoneisidle Validvalues are 1 to 120 seconds 2 minutes Default is 10 seconds When this period of time is reached the phone tur...

Page 37: ...abling Live Dialpad IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad 4 Use the Change softkey to turn the live dialpad ON or OFF 5 Press Done to save your setting Live Dialpad Done Cancel Change Live Dialpad is OFF ...

Page 38: ...ree speakerphone In Speaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the button on the phone To switch from the headset to the handset lift the handset Speaker Headset Incoming calls are sent to the handsfree speakerphone first wh...

Page 39: ... Speaker Headset Headset Speaker 6 Press Done to save your setting 7 Select Headset Mic Volume 8 Select the Low Medium or High volume level Default is Medium 9 Press Done to save your selection Audio Mode Done Cancel Speaker Headset Speaker Headset Headset Speaker Set Audio Done Select 1 Audio Mode 2 Headset Mic Volume Headset Mic Volume Done Cancel Low Medium High ...

Page 40: ...ng the Aastra Web UI IP Phone UI Note The time and time format you configure display on the phone s idle screen 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time 5 Using the keys on the keypad enter a time to set on the IP phone Use the Backspace key to move back a space and delete a character Use the AM PM softkey to specify either AM or ...

Page 41: ...ave the setting 7 Select Time Format 8 Using the Change softkey set the Time Format to either a 12 hour format or a 24 hour format Valid values are 12h and 24h Default is 12h 9 Press Done to save the Time Format you selected Time Format Done Change Time Format 12h Cancel ...

Page 42: ...and Date 3 Select Set Date 4 Using the keys on the keypad enter a date to set on the IP phone Use the Backspace key to move back a space and delete a character 5 Press Done to save the setting 6 Select Date Format Time and Date Done Select 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Set Date Done Backspace Enter Date y m d 2000 01 02 Cancel ...

Page 43: ... Jan 2 Valid values are Sun Jan 2 Default 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 8 Press Done to save the Date Format Date Format Done Sun Jan 2 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan 2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000 Cancel ...

Page 44: ...f the Time Zones values available on the IP Phone see Appendix A Time Zone Codes 5 Press Done to save the Time Zone setting 1 Select Preferences 2 Select Time and Date 3 Select Daylight Savings Time and Date Done Select 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Done Cancel Time Zone US Aleutain US Central US Eastern US Hawaii United States Time ...

Page 45: ...atic Valid values are OFF 30 min summertime 1h summertime Automatic Default 5 Press Done to save the Daylight Savings value you selected 1 Select Preferences 2 Select Time and Date 3 Select Time Server 4 Select from Time Server 1 Time Server 2 or Time Server 3 5 Enable the time server if required using the Enable key Note The default for Time Servers is Enabled Done Cancel Off 30 min summertime 1h...

Page 46: ...r Use the Backspace key to move back a space and delete a character Use the Dot softkey to enter dots within the IP address or domain name Use the 123 softkey to toggle between entering numbers and entering letters 7 Press Done to save the time server setting Time Server 1 Done Backspace Dot 123 Time Server Address 0 0 0 0 Cancel Disable ...

Page 47: ...your phone Default is WWW MMM DD Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY MMM DD DD MMM YYYY WWW DD MMM DD MMM DD MM YYYY Note The date and date format you configure display on the phone s idle screen 4 In the NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled 5 In the Time Server 1 Time S...

Page 48: ... the Aastra Web UI Use the following procedure to specify which language to use for the IP Phone UI Note All languages may not be available for selection The available languages are dependant on the language packs cur rently loaded to the IP phone IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Language 4 Select Screen Language The current language setting ...

Page 49: ...o enter text and characters on the 6735i Aastra Web UI Note You must have the language pack s already loaded to your phone in order to use them For more information about loading language packs see your System Administrator 1 Click on Basic Settings Preferences Language Settings 2 Inthe WebpageLanguage field selectalanguagetoapplytotheAastraWebUI TheIPphonesupportsthefollowing languages English de...

Page 50: ...TUV8 tuv8 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀÂÇÁÅÆ abc2àâçáåæ 3 DEF3ÉÈÊË def3éèêë 4 GHI4ÎÏ ghi4îï 5 JKL5 jkl5 6 MNO6ÑÓÒÔÖ mno6ñóòôö 7 PQRS7 pqrs7 8 TUV8 tuv8úùûü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÇ abc2áàç 3 DEF3ÉÈ def3éè 4 GHI4ÏÍ ghi4ïí 5 JKL5 jkl5 6 MNO6ÑÓÒ mno6ñóò 7 PQRS7 pq...

Page 51: ...TUV8Ü tuv8ü 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÀCÇ abc2àcç 3 DEF3ÉÈË def3éèë 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6ÓÒ mno6óò 7 PQRS7 pqrs7 8 TUV8Ù tuv8ù 9 WXYZ9 wxyz9 SPACE SPACE Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 ABC2ÁÀÂÃÇ abc2áàâãç 3 DEF3ÉÊ def3éê 4 GHI4Í ghi4í 5 JKL5 jkl5 6 MNO6ÓÔÕ mno6óôõ 7 PQRS7 pqrs7 8 TUV8ÚÜ tuv...

Page 52: ...rcase Characters Lowercase Characters 0 0 0 1 1 _ 1 _ 2 АБВГ2ABC aбвг2abc 3 ДЕЁЖЭ3DEF Дeëжз3def 4 ИЙКЛ4GHI ийкл4ghi 5 МНОП5JKL мноп5jkl 6 РСТУ6MNO рсту6mno 7 ФХЦЧ7PQRS7 фхЧч7pqrs 8 ШЩЪЫ8TUV шщъы8tuv 9 ЬЗЮЯ9WXYZ ьзюя9wxyz SPACE SPACE IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences Language 1 Screen Language 2 Input Language Select Done Preferences 1 Tones 2 Contrast ...

Page 53: ...u have selected an input language Aastra Web UI 1 Click on Basic Settings Preferences Language Settings 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI Valid values are English default Français French Español Spanish Deutsch German Italiano Italian Português Portugu...

Page 54: ...5i includes support for ISO 8859 2 Latin2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 6735i IP Phone ...

Page 55: ...owed Default password is an empty string field is blank IP Phone UI Note If required use the following keys while entering a password Backspace softkey moves cursor back a space and deletes characters Clear softkey clears entire field of all characters Quit softkey cancels the password changing process without saving 1 Press on the phone to enter the Options List 2 Select User Password and press S...

Page 56: ...eld enter the new user password 4 In the Password Confirm field enter the new user password again 5 Click Save Settings Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Aastra Web UI 1 Click on Operation Phone Lock 2 In the Reset User Password field click Reset Th...

Page 57: ...one Lock Key on page 109 In the Aastra Web UI the Operation Phone Lock path also allows you to perform the following Reset a user password Clicking on the Reset button in the Reset User Password field displays a screen that allows you to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emer gency dial plan i...

Page 58: ...ock The message Phone is locked displays 1 Press on the phone to enter the Options List 2 At the prompt To unlock the phone enter your user password and press Enter The phone unlocks Aastra Web UI 1 Click on Operation Phone Lock Lock the Phone 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operatio...

Page 59: ...ergency dial plan using the Aastra Web UI Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area Reference For more advanced options you can set on your phone see Additional Features on page 164 Note Contact your local phone service provider for available emergency numbers in your area Emergency Number Descr...

Page 60: ...The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone auto matically selects a line for you When you have more than one call you can use the left and right navigation buttons 3 and 4 to scroll left and right to the different call information Icons 3 and 4 appear if there is call information either left right or both sides of the cur ren...

Page 61: ...about expansion modules see Model M670i and M675i Expansion Modules on page 196 Key Function Description None Indicates no setting for the key Line Indicates the key is configured for line use Speed Dial Indicates the key is configured for speed dial use You can also configure a prefix for a speed dial number Do Not Disturb Indicates the key is configured for do not disturb on the phone Busy Lamp ...

Page 62: ...LF function or you can use it as a transfer key to transfer calls Speed Dial Xfer Indicates the key is configured as a simplified speed dial key and a transfer key You can use this key to perform speed dial functions or you can use it as a transfer key to trans fer calls Speed Dial Conf Indicates the key is configured as a speed dial key and a conference key You can use this key to speed dial from...

Page 63: ...e line is in use or the line is set as Do Not Disturb Softkey Type Default States None All states disabled Line idle connected incoming outgoing busy Speed Dial idle connected incoming outgoing busy DND idle connected incoming outgoing busy BLF idle connected incoming outgoing busy BLF List idle connected incoming outgoing busy Auto Call Distribution ACD idle Directed Call Pickup DCP Group Call Pi...

Page 64: ...pear in the first available position on the LCD display For example if softkeys 1 through 20 are set to None and you set softkey 12 as the following Type speed dial Label LAB Value 3456 after saving the settings the LAB label actually appears in position 1 of the LCD A softkey function of none does not display on the idle screen at all Services idle connected incoming outgoing busy Directory idle ...

Page 65: ...and Softkeys 41 001451 00 REV00 07 2011 58 The following illustrations show the configuration of Key 12 and how that key displays on the phone L1 John Smith Sat Jan 1 12 18am LAB Key 12 displays in softkey position 1 on the phone ...

Page 66: ...oftkeys or programmable keys If all line call appearances have been set up between two different numbers a total of 8 lines can be configured This means that when all line call appearances are in use 1 call is connected while the rest are on hold No further outgo ing or incoming calls can be made until one of the line call appearances becomes available John Smith Sat Jan 1 12 18am 1 L5 L6 L7 L8 L9...

Page 67: ...ocedure to set a key to function as a line The procedure shows the softkey screens as an example Note In some situations such as during a conference call the line call appearance softkeys may overwrite some of the con text dependent softkeys In this case instead of the Previous and Next softkeys up or down icons 5 and 2appear on the display By using the 5 and 2 navigation keys you can access the s...

Page 68: ...cify a preset string of numbers followed by a that the phone dials auto matically after pressing the speed dial key You can use this feature for numbers that contain long prefixes For example if you had the following speed dial configuration in the Aastra Web UI Key 1 Type speed dial Label Europe Office Value 1234567 Line 2 then after you press key 1 on the phone the prefix number displays on the ...

Page 69: ... displays Note You can press the Cancel softkey at anytime during the speed dial programming to cancel and not save the speed dial information 2 In the Enter Name field enter a name to apply to the speed dial key Use the keypad keys to enter the name Continue to press the keypad keys to access the next letter for that key i e press 2 three times to access C Press 4 to move to the next space or wai...

Page 70: ...s the Change key or press the 4 key to select another line 5 Press the Save softkey to save the speed dial information to the speed dial key you selected Note To delete or remove a speed dial configuration from the phone you can press the Remove key IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences and press Select 3 Select Speed Dial Edit and press Select The followi...

Page 71: ...pace between letters press 4 To backspace and erase a mistake press the Back space softkey Note The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all sub sequent letters in the word If necessary use the ABC 4 softkey to specify uppercase letters or lowercase letters when entering the name You can enter up to 16 letters in the Enter Name f...

Page 72: ... you selected Note To delete or remove a speed dial configuration from the phone you can press the Remove key Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Speed Dial to apply to the key 4 In the Label field enter a label to apply to this key...

Page 73: ...the Type field select Speed Dial to apply to the key 14 M675i In the Label field enter a label to apply to this key 15 In the Value field enter the phone number extension or speed dial prefix to apply to this key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 16 In the Line field select a line to apply to this key Valid values are 1...

Page 74: ...te 4 Press a speed dial key you want to edit The speed dial edit screen displays Notes 1 If a number on the keypad is setup as a speed dial key pressing the applicable number in the speed dial editing process also displays the speed dial edit screen The edit screen allows you to change the Speed Dial Number and Line setting 2 If you press a key that is NOT setup as a speed dial key the phone displ...

Page 75: ...tion Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N 2 Select the key configured for speed dial 3 In the Value field edit the phone number extension or speed dial prefix to apply to this hard key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 In the Line field select a line for whi...

Page 76: ...e shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected You can set DND on the keys using the Aastra Web UI only DND is not configurable from the IP phone UI Aastra Web UI 1 Click on Operation Keypad Speed Dial 2 Select from Digit 1 through Digit 9 3 In the input box edit the phone number extension or speed dial prefix for this Digit ...

Page 77: ...ion Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Do Not Disturb to apply to the key 4 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Do Not Disturb to apply to the key Expansion Module Keys 7 Select from Key 1 through Key 36 M...

Page 78: ...user is on an active call a small telephone icon is shown with the handset off hook Configuring a BLF Key Use the following procedure to set a key to function as BLF The procedure shows the softkey screens as an example Note The BLF setting is applicable to the Asterisk server only Note You can also use a BLF configured key to dial out Contact your System Administrator for more information Aastra ...

Page 79: ... the key LEDs illuminate either flashing solid or turn off depending on the state of those exten sions Programmable Keys 8 Select from Key 1 through Key 6 9 In the Value field enter the phone number or extension you want to monitor 10 In the Line field select a line for which to apply this key Valid values are global 1 through 9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Se...

Page 80: ...d page for your particular user For example my480i blf list as broadworks com The value of the BLF List URI parameter must match the list name con figured Otherwise no values display on the 6735i screen and the feature is disabled Use the following procedure to set a key to function as BLF List The procedure shows the softkey screens as an exam ple Aastra Web UI 1 Click on Operation Softkeys and X...

Page 81: ...this key Valid values are global 1 through 9 Note The Value field is not required The BroadWorks BLF List name is configured in the BLF List URI field instead 9 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6735i blf list as broadworks com Note Contact your System Administrator for the BLF Li...

Page 82: ... unavaila ble to receive a call from the queue After creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available softkey displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s...

Page 83: ... Select from Key 1 through Key 20 3 In the Type field select Auto call distribution 4 In the Label field enter a label to apply to this ACD key 5 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 6 In the state fields check enable or uncheck disable the idle state for this softkey Programmable Keys Note It is recommended you configure no more than a ...

Page 84: ...one ACD LED Table This LED changes when you log into the phone queue and are available to take calls The LED changes again when you are busy with an active call The table below shows the status of the LED as they may appear on your IP phone Using the ACD Key Use the following procedure to log into a phone queue from your IP phone Phone Model Status Logged In and Available Status Unavailable Logged...

Page 85: ...ly change the state to Available in order to start receiving calls 7 To temporarily stop receiving calls press the press the Unavailable softkey If you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs You use the IP Phone UI to manually switch the...

Page 86: ...is connected to the call If multiple incoming calls are received simultaneously the Operator press the GCP softkey selects an extension from a list and presses the Pickup softkey to answer the call Configuring Directed Call Pickup DCP Key for Sylantro Servers Use the following procedure to configure Directed Call Pickup on the 6735i IP Phone The procedure shows the softkey screens as an example No...

Page 87: ...ou want to intercept when you press this softkey For example 2200 13 M675i In the Label field enter a label to apply to this Directed Call Pickup key 14 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are global 1 through 9 15 Click Save Settings Aastra Web UI Note A ring group must be configured on the Sylantro Server in order for a GCP key...

Page 88: ...ect the line for which to apply the Directed Call Pickup configuration Valid values are global 1 through 9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 12 In the Value field specify the extension you want to intercept when you press this softkey For example group callpickup 13 M675i In the Label field enter a label to apply to this Group...

Page 89: ...the call If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls 2 Use the 5 and 2 keys to scroll through the list to select an extension 3 Press the Pickup Key for the extension you select The call is answered 1 If any of the monitored group of extensions receives a call press the GCP Key The call is answered If the monitored group of...

Page 90: ...ons Expansion Module you can assign a key the type XML You must also specify an XML URI and a Services label using the following XML fields XML Application URI XML Application Title The XML Application URI is the URI loaded by your phone The phone performs an HTTP GET Contact your System Administrator for the applicable XML URI to enter in the XML Application URI field The XML Application Title is...

Page 91: ...state fields check enable or uncheck disable the states you want to apply to this softkey 6 In the XML Application URI field enter an application URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 7 Inthe XMLApplicationTitle field enterthetitleoftheservice ThistitleappearsintheServicesMenuafterpressing the Services key If multiple XML...

Page 92: ...isplays after pressing the Services key Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Services 14 M675i In the Label field enter a label for the Services key 15 In the XML Application URI field enter an application URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Appl...

Page 93: ...N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select XML 4 In the Label field enter a label to apply to this key 5 In the Value field enter a URI s to apply to this key Note Contact your System Administrator for the appropriate value s to enter in the Value field 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey 7 In the XML Appl...

Page 94: ...heservice Thistitleappearsonthephone sLCDafterpressing theXMLkey IfmultipleXMLapplicationsarespecifiedintheXMLApplicationURIfield alistofapplicationsdisplays after pressing the XML key Expansion Module Keys 14 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 15 In the Type field select XML 16 In the Value field enter a URI s to apply to this key Note Contact your Sy...

Page 95: ...ervices select a service to display the information for that customized service Message services display to the screen after pressing the softkey or programmable key For user input services follow the prompts as appropriate 4 To exit from the Services menu press the Services key again 1 Press the XML key on the 6735i phone A Custom Features screen displays or the title you specified 2 Use the 5 an...

Page 96: ...dure shows the softkey screen as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Flash 4 In the Label field enter a label to display on the phone for the key Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field sel...

Page 97: ...nd XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Sprecode 4 In the Label field enter a label to display on the IP phone for this key 5 In the Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System A...

Page 98: ...l of the park pick up keys using the Web UI Configuring Park Pickup Keys Use the following procedure to configure park pickup on the 6735i phone 12 M675i In the Label field enter a label to display on the IP phone for this key 13 In the Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System Administrator 14...

Page 99: ... The Value and Line fields are configured by the Administrator 18 Click Save Settings 19 Click on Reset then click Restart to restart the IP phone and apply the changes Expansion Module Keys 20 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 21 In the Type field select Park 22 M675i In the Label field enter a label to display on the IP phone for this key 23 In the ...

Page 100: ...ounces the extension number where the call has been parked Once the call is parked press the key to complete parking For BroadWorks Server After you hear the greeting from the Call Park server enter the extension where you want to park the call For Sylantro Server Enter the extension number where you want to park the call followed by key For ININ Server Enter the extension number where you want to...

Page 101: ...a Last Call Return Key Use the following procedure to configure a Last Call Return key on the 6735i IP Phone The procedure shows the softkey screen as an example Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Last Call Return 4 In the Line fie...

Page 102: ...call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 149 Configuring a Call Forward Key 10 In the Type field select Last Call Return 11 In the Line field select the line you want to apply to this key Valid values are 1 through 9 12 Click Save Settings Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Op...

Page 103: ... focused line is in the Connected state pressing the BLF Xfer key transfers the call to the extension uncondi tionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again BLF Xfer and Call Forward When the focused line is in the...

Page 104: ...ough 9 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 7 Select from Key 1 through Key 6 8 In the Type field select BLF Xfer 9 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 10 In the Line field select the line for which you want to use the key functionality Valid values are ...

Page 105: ... to go offhook and dial the pre defined extension Speed Dial Xfer and Blind Transfer When the phone is connected to a call pressing the Speed Dial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by press ing the line key again Speed Dial Xfer and Call Forward When the phone i...

Page 106: ...d values are global 1 through 9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 8 Select from Key 1 through Key 6 9 In the Type field select Speed Dial Xfer 10 In the Value field enter the speed dial extension or the extension to transfer calls to for example 5551212 11 In the Line field select the line for which you want to use ...

Page 107: ...to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speed dial if required The message Ringing displays below the number when the far end is ring ing The message Conf Unavailable briefly displays when a conference is already in progress The active call is not put on hold when the speed dial number is dialed Configuring a Speed Dial Conf Key 16 In the Lin...

Page 108: ...d select Speed Dial Conf 10 In the Value field enter the speed dial extension or the extension to add to the conference for example 5551212 11 In the Line field select the line for which you want to use the key functionality Valid values are global 1 through 9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Speed...

Page 109: ... and provided by your System Administrator through the diverse web based lan guage of XML Availability of these services depends on your phone system or service provider Reference For more information about XML Caller List Directory and Voicemail see the following XML Key on page 83 Callers List on page 140 Directory List on page 130 Voicemail on page 163 Note Other than the Services Menu you can ...

Page 110: ...Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Services 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Services Expansion Module Keys 8 Select ...

Page 111: ...rectory List feature allows you to store frequently used names and numbers on the phone You can also dial directly from a directory entry You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory List to your PC if required using the Aastra Web UI Referen...

Page 112: ...Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Directory 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Directory Expansion Module Keys 8 Selec...

Page 113: ...ored log of your incoming calls You can use the Callers List key to access a list of callers that called your phone Reference For more information about the Callers List see Callers List on page 140 Note Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Callers List Key This allows you to configure the C...

Page 114: ...Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Callers List 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Callers List Expansion Module Keys 8...

Page 115: ...ing intercom call Reference For more information about the Intercom key see Using Intercom on page 118 Configuring an Intercom Key Use the following procedure to configure a Callers List key on the 6735i IP Phone The procedure shows the programma ble key screen as an example Aastra Web UI Note By default the Intercom key is Key 4 on the Programmable keys 1 Click on Operation Softkeys and XML or Cl...

Page 116: ...heck enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Intercom Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Intercom 10 M675i In the Label field enter a label to apply to this key 11 Click Save Settings Aastra We...

Page 117: ...ormation about Group Paging and how it works and to specify multicast addresses see Group RTP Paging receives RTP streams on page 183 5 In the Type field select Phone Lock from the list of options Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select Phone Lock from the list of options 8 Click Save Settings Note You can ...

Page 118: ...dresses parameter at the path Basic Settings Preferences Group Paging RTP Settings For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 Programmable Keys 7 Select from Key 1 through Key 6 8 In the Type field select Paging 9 In the Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initia...

Page 119: ...ou must also configure the Paging Listen Addresses parameter at the path Basic Settings Preferences Group Paging RTP Settings For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 16 Click Save Settings to save your changes IP Phone UI Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming...

Page 120: ... None Key Use the following procedure to configure a None key on the 6735i IP Phone The procedure shows the softkey screen as an example Note If you enable global DND on the phone the incoming multicast RTP session is dropped Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key ...

Page 121: ...re to configure an Empty softkey on the 6735i phone Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Empty 4 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 t...

Page 122: ... the softkey screen as an exam ple The key function is deleted from the IP phone memory Aastra Web UI 1 Click on Operation Softkeys and XML or Click on Operation Programmable Keys or Click on Operation Expansion Module N Softkeys Programmable Keys Expansion Module Keys 2 Choose the key you want to delete from the phone 3 In the Type field select none 4 Click Save Settings ...

Page 123: ...picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as digits are pressed Pre dialing a Number You can also make a call by pre dialling a number Pre dialling lets you view a number before you dial Use the Backsp...

Page 124: ...r RJ22 jack on the back of the phone Contact your telephone equip ment retailer or distributor to purchase a compatible headset Advanced Volume Controls for the Headset Mic On the 6735i there are 3 options for the headset microphone volume For more information about the headset micro phone see Headset Mic Volume on page 31 To change this volume IP Phone UI Note Customers should read and observe al...

Page 125: ...r an incoming call Depending on the audio mode selected from the options menu a dial tone or an incoming call is received on either the headset or the handsfree speaker phone 4 Press the key to end the call IP Phone UI 1 Press the Icom key 2 Enter the extension number of the person you wish to intercom or the BLF key for that extension 3 After a beep tone your phone automatically connects with the...

Page 126: ...f auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Play Warning Tone Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line Allow Barge In Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call IP Phone UI Press to...

Page 127: ...one The speaker light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press Note The redial list is available during active calls It also stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Note You cannot delete individual entries in the Redial List IP Phone UI 1 Press 2 Press the Delete ...

Page 128: ... Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen dis plays a voicemail icon along with the number of waiting messages if you have unheard messages example x4 IP Phone UI For handsfree operation press or ...

Page 129: ... to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone When on Hold To let your caller know that they are still on hold music plays softly if this has been set up for your system The call line appearance light for the line you are on remains solid to indicate that you are still connected IP Phone UI 1 Connect to the call i...

Page 130: ...Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call To do this simply complete the transfer immediately after you have entered the number The call goes directly to the extension or outside line you transferred to If the party you are transferring the call to does not answer the transferred call rings back to your...

Page 131: ...e phone The following is the Call Transferred screen on the 6735i phone 1 Connect to Party 1 if not already connected Party 1 is the party you want to transfer 2 Press the Transfer key You should hear a dial tone as a second line opens up 3 Press a line call appearance button followed by the extension number or the outside number to Party 2 This is the Party for which you want to transfer Party 1 ...

Page 132: ...elf in a conference call This is called Local Conferencing and is the default method of conferencing on the 6735i Using Local Conferencing Use the following procedure to create a conference call using local conferencing Use the following illustration as a refer ence Note Your System Administrator can set your Conference key to speed dial a specific number Contact your System Admin istrator for mor...

Page 133: ...mber of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference press the Conf key once more Note You can use 2 and 5 to scroll through and see the nu...

Page 134: ...on page 126 Note You can have an unlimited number of parties in a conference dependent on the limitations of the server 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the Speakerphone Key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can ...

Page 135: ...if available of the parties in the conference call When a name is displayed pressing 4 drops the displayed party from the call Note The 6735i is limited to 9 conferences a single conference each on lines 1 through 9 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers on page 127 2 When you are fini...

Page 136: ...call you first need to connect or reconnect to the call if not already connected for example if your caller is on hold Press or the line call appearance button of the active call to end the call If connected through the handset you can also place the handset back on hook to end the call 5 PresstheLineKeythathastheactiveconference Forexample Line1andLine2bothhaveactiveconferences Pressing Line 1 jo...

Page 137: ...ist The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 6735i Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry On the 6735i you access the Directory by pressing Key 2 which is the Directory key Accessing Your Directory U...

Page 138: ...st 1 Press the Directory Key The directory displays the number of entries in your list If the Directory list is empty Directory Empty Use Save to add displays The following is an example of the Directory List Header screen with 97 entries in the List 2 You can access entries by pressing 2 and 5 to scroll through the list 3 Tosearchforanentrybyname pressthedialpadnumbercorrespondingtothefirstletter...

Page 139: ...UI You can add names using the abc softkey You can add numbers up to 7 numbers per name using the numbers on the phone s keypad Use the Backspace softkey when required Use the Save softkey when you are finished adding the name and number s You can exit from Screen 1 at any time without saving by pressing the Cancel softkey Note Use the 2 and 5 keys to toggle between Screen 1 and Screen 2 Directory...

Page 140: ...3 indicates this is the last number entry for the name You can add a label or URI using the abc softkey Or you can populate the Label field with a pre defined label Office Home Cell Pager by pressing the Label softkey Use the Backspace softkey when required Use the Save softkey when you are finished adding the Label You can exit from Screen 2 at any time without saving by pressing the Cancel softk...

Page 141: ...er into the one position So the first screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The following example illustrates the new arrangement of Steve Smith s number Note The Office label moves to the second position and the Home label moves to the last position 905 760 9999 Line 1 Dial Add Nu...

Page 142: ...Delete specific numbers and labels from a single entry Delete all entries in the Directory List IP Phone UI 1 Scroll to a name or number in the Directory List 2 Press Delete The following screen displays 3 Press Yes to delete the directory entry name number label and line from the Directory List 4 Press Cancel to cancel the delete function 783 444 5555 Line 1 Dial Add Number Delete Change Quit 001...

Page 143: ... to the entry 2 Press Delete The following screen displays 3 Press Number to delete only a specific number associated with a name 4 Press Entries to delete the entire directory entry name all numbers labels and lines associated with the name from the Directory List 5 Press Cancel to cancel the delete function 1 Press the Directory key 2 At the Directory List top screen press DeleteList Save from t...

Page 144: ... label from the Redial List to the Directory List using the following procedure Use the following illustration as a reference IP Phone UI 1 Press the Callers List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The entry is saved in the Directory List IP Phone UI 1 Press the Redial List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The ...

Page 145: ...in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application The file displays the name phone number and line number for each Directory entry Note Your System Administrator can populate your IP phone Directory List with server directory files Contact your System Administrator fo...

Page 146: ...ur computer where you want to download the Directory List and click SAVE The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List IP Phone UI 1 Press the Services key on the phone to display the Services menu and select Directory List or Press the Directory softkey default key is key 2 on the Top Keys 2 Use the 2 and 5 keys to scroll...

Page 147: ... have been added to the list since you last checked it Caller s List Screen Display You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers When ...

Page 148: ...s a missed call The OFF receiver indicates the call came in and was answered 3 To delete all entries in the Callers list press the Delete softkey at the Callers List header To delete a line item from the Callers List select the line item you want to delete and press the Delete softkey 4 To cancel a delete function press the 2 or the 5 Scroll keys 5 To save a line item to a softkey for speed dialin...

Page 149: ...ller List does not save changes Editing in the Callers List is generally used if you plan to call the number and need to add a prefix IP Phone UI 1 Press the Callers List Key 2 Press2and5tofindtheentryyouwanttoedit Press2toviewthemostrecentcall or5toseetheoldestcallonyourlist 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press 4 To erase one digit to ...

Page 150: ...wnloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI When you download the Callers List the phone stores the callerlist csv file to your computer in comma separated value CSV format IP Phone UI 1 Press the Callers List Key 2 Use 2 and 5 keys to find the item you want to delete 3 Press the Delete softkey 4 Press the Delete softkey ag...

Page 151: ...n Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI Aastra Web UI 1 Click on Operation Directory 2 In the Callers List field click on Save As A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Callers List and click SAVE The callerslist csv file downloads to your comput...

Page 152: ...one You can set three modes for DND using the Aastra Web UI at the path Basic Settings Preferences General DND Key Mode Account Phone default and Custom DND performs according to the mode you set You can then configure a DND key for the phone or for an expansion module using the Aastra Web UI at the path Oper ation Softkeys Keys and XML or Operation Programmable Keys You can enable and disable DND...

Page 153: ...sing the Aastra Web UI Key LED Behavior for All Modes MWI LED Behavior for All Modes DND keyLED RED if current account in focus has DND ON DND key LED OFF when current account in focus has DND disabled MWI LED ON if current account in focus has DND ON MWI LED OFF if current account in focus has DND OFF Note If you make changes to the configuration for DND via the IP Phone UI you must refresh the A...

Page 154: ... if you change the DND Key Mode to phone all accounts synchronize to the current set ting of Account 1 3 Click Save Settings The changes takes affect immediately without a reboot 4 Click on Basic Settings Account Configuration 5 For each account enable DND by placing a check mark in the box Disable DND by unchecking the box Notes 1 If you selected Account or Custom mode in step 2 you can enable di...

Page 155: ... If there is no DND key configured or if it is removed DND is disabled on the IP Phone 2 If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Using the Aastra Web UI if you change the DND key mode to phone all accounts synchronize to the current setting of Account 1 1 With the account in focus on the IP Phone ...

Page 156: ...s the DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account Use the RIGHT and LEFT arrow keys to scroll through each account In the above example toggling Screenname1 to DND ON enabled DND for Screenname2 and 3 al...

Page 157: ...figure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No Answer for each account independently or all accounts On the 6735i you can set all accounts to All On All Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey You can enable different CFWD rules modes independently for example you can set differe...

Page 158: ...ion Expansion Module Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Call Forward from the list of options 4 optional If required enable or disable the applicable states for the Call Forward key Idle Connected Incoming Outgoing and or Busy Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Call Forward from the list of options Expansion Module Key...

Page 159: ...eb UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account...

Page 160: ... account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for each account Notes 1 If you selected Account mode in step 5 you can enable disable each account or all accounts as applicable You can enter different phone number for each en...

Page 161: ...ccounts synchronize to Account 1 17 Click Save Settings The changes takes affect immediately without a reboot Notes 1 If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone UI at the path Options Call Forward 2 If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Ph...

Page 162: ...n answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Disables all CFWD states for the current account in focus All On Enables all CFWD states for the current account in focus CopytoAll...

Page 163: ...if required to delete characters 7 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then...

Page 164: ...les CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Key Disables all CFWD modes Al...

Page 165: ...gs to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 7 Press DONE in the CFWD State Screen to save all changes 8 Press DONE in the CFWD Mode Screen to save all changes Note...

Page 166: ...t an account using the UP and DOWN arrow keys You can also use the following keys if required All Off Key Disables CFWD for all accounts on the phone All On Key Enables CFWD for all accounts on the phone CopytoAll Key Copies all settings for the account you select to all other accounts on the Call Forward Account screen For example if you have the cursor pointing at Screenname1 and you press the C...

Page 167: ...orwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Key Disables a...

Page 168: ...N arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 Whenthephonereceivesanincomingcall andcallforwardisconfiguredonthephone thephoneringsthenumber of times you specify in the No Rings screen and then forwards the call 9 Press DONE in the CFWD State screen to sav...

Page 169: ...number New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the number New Calls indicator clears Use the following illustration as a reference IP Phone UI 1 Press Callers List key on the phone or Press the Services key and select Callers List from the menu 2 ...

Page 170: ... and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail From a selected item in the Voicemail list you can also lift the handset go offhook to make an outgoing call using the voicemai...

Page 171: ...a reg ular telephone Suppress DTMF Playback A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys When suppression of DTMF playback is disabled and you press a softkey the IP phone dials the stored number and dis plays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone ...

Page 172: ...edure to configure suppression of DTMF playback Aastra Web UI Note Suppress DTMF Playback is enabled by default 1 Click on Basic Settings Preferences 2 Go to the General section 3 The Suppress DTMF Playback field is enabled by default To disable this field uncheck the box 4 Click Save Settings to save your settings ...

Page 173: ... frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad softkey or programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Display DTMF Digits parameter using the Aastra Web UI Configuring Display of DTMF Digits...

Page 174: ...u can configure this feature using the Aastra Web UI Configuring Call Waiting Tone Use the following procedures to configure a call waiting tone on the IP phone Aastra Web UI Note Play Call Waiting Tone is enabled by default 1 Click on Basic Settings Preferences General 2 The Play Call Waiting Tone field is enabled by default To disable this field uncheck the box 3 Click Save Settings to save your...

Page 175: ...isable this feature in the Aastra Web UI Configuring Call Waiting Tone Period Use the following procedure to configure Call Waiting Tone Period Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call comes in Default is 0 seconds 3 Whenenabled th...

Page 176: ...igure this feature using the Aastra Web UI Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phone Aastra Web UI Note Stuttered Dial Tone is enabled by default 1 Click on Basic Settings Preferences General 2 The Stuttered Dial Tone field is enabled by default To disable this field uncheck the box 3 Click Save Settings to save your settings ...

Page 177: ...ministrator has set a value for this feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support Use the following procedures to configure an XML beep on the IP phone Aastra Web UI Note XML Beep Support is...

Page 178: ... active call hangs up and there is still a call on hold You can enable or disable this feature using the Call Hold Reminder During Active Calls in the Aastra Web UI Configuring Call Hold Reminder During Active Calls Use the following procedure to configure Call Hold Reminder During Active Calls on the IP phone Note Call Hold Reminder During Active Calls is disabled by default Aastra Web UI 1 Click...

Page 179: ...ally for the single call on hold When disabled no reminder ring splash is audible You can enable or disable this feature using the Call Hold Reminder parameter in the Aastra Web UI Configuring Call Hold Reminder Use the following procedure to configure Call Hold Reminder on the IP phone Note Call Hold Reminder is disabled by default Aastra Web UI 1 Click on Basic Settings Preferences General 2 The...

Page 180: ...al The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aas tra Web UI applies to the phone immediately Configuring Status Scroll Delay Use the following procedures to specify a status scroll delay on the IP phone Aastra Web UI 1 Click on Basic Settings Preferences Gener...

Page 181: ...our dialing is never interrupted regardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Con ference the incoming calls always go to an available line other than the one you are using for dialing and the incoming call s line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you are d...

Page 182: ...ng Call Interrupts Dialing on the IP Phone Aastra Web UI Note Incoming Call Interrupts Dialing is disabled by default 1 Click on Basic Settings Preferences General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click Save Settings to save your settings ...

Page 183: ...You can turn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI Aastra Web UI Note Switch Focus to Ringing Line is en...

Page 184: ...ng calls the phone switches back immediately after the call ends transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers blf The phone switches back immediately after the call ends park The phone switches back immediately after the call ends voicemail...

Page 185: ...ameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the phone displays a softkey 1 as Answer and softkey 2 as Ignore Aastra Web UI 1 Click on Basic Settings Preferences General 2 In the Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on th...

Page 186: ... Click Save Settings to save your settings IP Phone UI IF THEN Goodbye Key Cancels Incoming Call is enabled AND a second call comes in while you are on an active call press the Goodbye key to reject the second incoming call Goodbye Key Cancels Incoming Call is disabled AND a second call comes in while you are on an active call press the Goodbye key to hang up on the active call so you can answer t...

Page 187: ...e phone lines 1 through 9 You configure the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone Aastra Web UI Note Message Waiting Indicator Line parameter is set to ALL lines by default 1 Click on Basic Settings Preferences General 2 The Message Waiting...

Page 188: ... default Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call The Allow Barge In parameter controls this feature When you enable the this parameter which is the default value an incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the intercom call When you di...

Page 189: ...ettings 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note If the Auto Answer field is not checked disabled the phone rejects the incoming intercom call and sends a busy signal to the caller 3 The Microphone Mute field is enabled by default The microphone is muted on the...

Page 190: ...arameter is enabled the RTP multicast call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to the first multicast session and the second multicast session is ignored The behavior for the incom ing calls in this case is also based on the setting for the Allow ...

Page 191: ...account on the server does not have this functionality enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones Your Administrator can enable disable this feature if required Contact your System Administrator for more information Keys States and LED Behavior There are two call states on the phones that support SCA bridging Bridge ...

Page 192: ...all Empty blinking circle Flashing Red N A N A Active Empty circle Solid Red Sold Circle Solid Red Held Reverse empty blinking circle Slow Flashing Red Sold Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Bridge active Empty circle Solid Red Sold Circle Solid Red Bridge held Reverse empty blinking circle Slow Flashing Red Sold Cir...

Page 193: ...ate Call Line Key Pressed Non Call Line Key Pressed Idle N A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge active Hold Bridge Bridge held Retrieve Bridge ...

Page 194: ...one that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the server to direct calls com ing into phone B which has voicemail configured to be forwarded to phone C When phone A calls phone B the server forwards the call to phone C With the Missed Call Summary Subscription enabled phone B receives notification from the server ...

Page 195: ...his feature on your phone before you can use centralized conferencing Centralized Conferencing allows you to perform the following Conference two active calls together into a conference call When on an active conference call invite another party into the call Create simultaneous conference calls on the same IP phone Sylantro servers only For example a user at extension 2005 could create two confer...

Page 196: ...strator can create an XML softkey to access these symbols Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need Contact your System Administrator for more information Playing a WAV File On Your Phone If enabled by your Administrator the 6735i IP Phone can play a WAV file A WAV file is an audio file format standa...

Page 197: ...erence Conf and Intercom Icom key features and the Voicemail option feature rather then accessing them from the phone side By default the server side keys function the same as the phone side key features Contact your System Administrator for more information about this feature Options Key If enabled by your Administrator the Services Menu on the 6735i IP Phone can be redirected to an XML script Th...

Page 198: ...tion is sent to the phone This feature also allows you to still use programmable keys softkeys expansion module keys applicable to the XML applica tion even though the phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey or programmable key pressed by the u...

Page 199: ...wnloads the user profile IP Phone UI when Broadsoft CMS is Enabled When the Broadsoft CMS feature is enabled on the IP Phone the following screens display Diverting Calls from Your Phone Your Administrator can enable disable a feature on your phone that allows incoming calls to be diverted to another phone if required When an outgoing call from your phone is being diverted to another destination i...

Page 200: ...ult the following example shows the behavior when call destination is also enabled More L1 Answer Ignore 464 Tim 462 L1 464 Via Mark More Answer Ignore Xfer More L1 Cancel Conf 462 Roger 464 L1 462 Diverting User Busy Xfer More Cancel Conf Tim s Phone x462 Roger s Phone x464 diverted to 8 and 11 Line LCD Display Tim 463 calls Mark s phone which is busy Roger 464 receives the incoming call from Tim...

Page 201: ...one Notes When both call diversion and call destination are enabled the information displays to the phone s screens in the fol lowing order Screen 1 Caller info Screen 2 Call destination Screen 3 Call diversion IF THEN 1 line active and far end disconnects the line in focus displays disconnected screen plays busy tone displays Call Terminated message on the screen the line not in focus plays busy ...

Page 202: ...nd the disconnected screen is displaying on the line in focus the disconnected screen no longer displays on the line in focus A phone application is NOT in focus busy tone plays no disconnected screen displays When the phone application in focus on screen stops busy tone plays disconnected screen displays Note This indication of terminated calls feature does not affect parked calls on the phone or...

Page 203: ... softkeys in each column totaling 36 keys on the keypad Each key provides an LED for indicating call status The M670i provides a paper label for convenient key labeling Model M675i The M675i provides 10 softkeys in each column totaling 20 keys on the keypad The M675i also provides 3 keys at the bottom left of the unit These keys represent Page 1 Page 2 and Page 3 of the LCD display The M675i has 2...

Page 204: ...P Phone Reference For more information about configuring the expansion module keys with these functions see the Softkeys and Pro grammable Keys on page 54 None Pickup Line Last Call Return lcr Speed Dial Call Forward Do Not Disturb DND BLF Xfer Busy Lamp Field BLF Speed Dial Xfer BLF List Speed Dial Conf Auto Call Distribution ACD Directory Directed Call Pickup Callers List Extensible Markup Langu...

Page 205: ...Expansion Module Press the softkey you want to use when applicable M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format The function keys on the bottom left of the Mod ule allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3 L...

Page 206: ...ed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone For a procedure on creating a speed dial key see Press and Hold to Create a Speed Dial applicable to programmable keys softkeys keypad keys expansion module keys on page 62 Note Your System Administrator can customize the headings on each M...

Page 207: ...e Installation and Setup section in the Aastra 6735i Installation Guide provided with your phone Why doesn t my phone ring Check the ring volume on your phone It may be turned down or turned off To adjust the ringer volume setting press the volume button when the phone is on hook and idle For more information refer to the Adjusting Volume section in the Aastra 6735i Installation Guide provided wit...

Page 208: ...hone UI 1 Press on the phone to enter the Options List 2 Select User Password and press Enter 3 Enter the current user password and press Enter 4 Enter the new user password and press Enter 5 Re enter the new user password and press Enter A message Password Changed displays on the screen Aastra Web UI 1 Click on Operation User Password 2 In the Current Password field enter the current user passwor...

Page 209: ... Sends the RTP Stream on page 110 Use the following procedures to lock an IP phone and prevent it from being used or configured IP Phone UI 1 Press the button on the phone to enter the Option List 2 Use the 2 key to scroll down the list of options to Phone Status and press the 4 key to select 3 Press the 2 key to scroll to the Restart Phone option 4 Press the 4 key to confirm and restart the phone...

Page 210: ...wing message displays Phone is locked 1 Press on the phone to enter the Options List 2 Enter your user password and press Enter The phone unlocks Aastra Web UI 1 Click on Operation Phone Lock 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the following message Phone is locked 1 Click on Operation Phone Lock 2 In the Unlock the Phone field click Unlock The phone u...

Page 211: ...consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or househ...

Page 212: ...asmania AU Melbourne AU Sydney AU Broken Hill AU Brisbane AU Lindeman AU Adelaide AU Darwin AU Perth AW Aruba AZ Baku CET GST AST AST CET AST ART BST CET LHS EST EST EST CST EST EST CST CST WST AST AZT BA Sarajevo BB Barbados BE Brussels BG Sofia BM Bermuda BO La Paz BR Noronha BR Belem BR Fortaleza BR Recife BR Araguaina BR Maceio BR Sao Paulo BR Cuiaba BR Porto Velho BR Boa Vista BR Manaus BR Ei...

Page 213: ...enhagen DM Dominica DO Santo Domingo CET CET AST AST EE Tallinn ES Madrid ES Canary EET CET WET FI Helsinki FJ Fiji FK Stanley FO Faeroe FR Paris EET NZT FKS WET CET GB London GB Belfast GD Grenada GE Tbilisi GF Cayenne GI Gibraltar GP Guadeloupe GR Athens GS South Georgia GT Guatemala GU Guam GY Guyana GMT GMT AST GET GFT CET AST EET GST CST CST GYT HK Hong Kong HN Tegucigalpa HR Zagreb HT Port a...

Page 214: ...lo NR Nauru NU Niue NZ Auckland NZ Chatham CST CET CET NRT NUT NZS CHA OM Muscat GST PA Panama PE Lima PL Warsaw PR Puerto Rico PT Lisbon PT Madeira PT Azores PY Asuncion EST PES CET AST WET WET AZO PYS RO Bucharest RU Kaliningrad RU Moscow RU Samara RU Yekaterinburg RU Omsk RU Novosibirsk RU Krasnoyarsk RU Irkutsk RU Yakutsk RU Vladivostok RU Sakhalin RU Magadan RU Kamchatka RU Anadyr EET EET MSK...

Page 215: ...11 A 4 TR Istanbul TT Port of Spain TW Taipei EET AST CST UA Kiev US Eastern US Central US Mountain US Pacific US Alaska US Aleutian US Hawaii UY Montevideo EET EST CST MST PST AKS HAS HST UYS VA Vatican CET YU Belgrade CET Time Zone Name Time Zone Code ...

Page 216: ...ceiving 121 calls ending 129 calls transferring 123 conferencing ending 129 transfer remaining parties 129 conferencing calls 125 conferencing centralized 188 contrast level setting 27 D DCP key 79 deleting a key 115 dial plan emergency 52 dial tones stuttered 169 dialing pre dialling a number 116 dialing a number 116 dialpad live 29 Directory key 104 directory key softkey for 105 directory list 1...

Page 217: ...lume headset 31 missed call summary subscription 187 missed calls indicator accessing and clearing 162 overview 162 multiple line call appearances 53 N network disconnected 5 no service 200 None key 113 O on hold calls 122 options setting via the phone UI 14 setting via the Web UI 16 P Paging key 110 paging softkeys for 111 Park key 91 park pickup using on the IP phone 93 password resetting user s...

Page 218: ...IP address 200 handset not working 200 locking unlocking phone 202 no dial tone 200 no ring 200 no speakerphone 200 phone displays Bad Encrypted Config 201 phone displays No Service 200 restarting the phone 202 using services 200 VM message light not working 200 U user password 48 V voicemail 121 163 W warning tone for Intercom 181 warranty limited 1 Web UI using 16 X XML application title 83 XML ...

Page 219: ...and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom Inc will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2011 Aastra Technologies Limited www aastra com ...

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