Troubleshooting Solutions
41-001343-02 REV05 – 07.2014
9-15
How do I set the IP phone to factory default?
IP Phone UI
1.
Press
on the phone to enter the Options List.
2.
Select
Administrator Menu
and enter your Administrator Password (default is
22222
).
3.
Select
Factory Default.
4.
For 3-Line LCD Displays:
The “
Restore Defaults?
” prompt displays.
Press
#
to confirm.
For 8 and 11-Line LCD Phones
The “
Reset phone to factory defaults?
” prompt displays.
Press
Default
to confirm.
For the 6739i:
1.
Press
on the phone to enter the Options List.
2.
Press
Advanced
and enter your Administrator password using the pop-up keyboard that displays. (Default is
22222
).
3.
Press
Reset
.
The “
Reset Configuration?
” prompt displays.
4.
Press
Factory Default
.
The phone immediately sets the phone to factory defaults and automatically restarts the phone.
For the 6867i:
1.
Press
on the phone to enter the Options List.
2.
Press the Advanced softkey and enter your Administrator password using the keypad keys. (Default is
22222
).
3.
Select
Reset
.
The “
Reset Configuration?
” prompt displays.
4.
Select
Factory Default
.
The “
Factory Default?
” prompt displays.
5.
Select
Yes
or press the
Reset
softkey to factory default the phone.
The phone immediately sets the phone to factory defaults and automatically restarts the phone.
