Operational Features
41-001343-02 REV05 – 07.2014
5-184
Park/Pick Up Static and Programmable Configuration
The IP phones (including the CT handsets) have a park and pickup call feature that allows you to park a call and pickup a
call when required. Administrators can configure call park and pickup using a static configuration (for 8 and 11-Line LCD
phones) or by using a programmable configuration (3-Line, and 8 and 11-Line LCD phones).
Administrators can use configuration files or the Aastra Web UI to configure a park/pickup static or programmable config-
uration. Users can make changes to customize the label and the state of the park/pick up keys using the Web UI.
The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
The following paragraphs describe the static and programmable configuration of the call park and pickup feature.
Park/Pickup Static Configuration
The static method configures park and pickup on a global basis for all supported IP phones. You can use the configuration
files or the Aastra Web UI to configure a park/pickup static configuration. In the configuration files, you use the following
parameters to statically configure park/pickup: “
sprecode
” and “
pickupsprecode
”.
In the Aastra Web UI, you use the following fields at
Basic Settings -> Preferences
to configure park/pickup statically:
•
Park Call
•
Pick Up Parked Call
How it Displays on the Phone
On the phone UI, the static configuration method displays the following:
•
When a call comes in and you pickup the handset, the default label of “Park” displays on the first screen of the phone UI.
•
After pressing the “Park” softkey to park the call, the default label of “Pickup” displays on the first screen of the phone
UI.
The values you enter for the Park/Pickup feature are dependant on your type of server. The following table provides the
values you enter for the “
sprecode”
and “
pickupsprecode”
parameters (configuration files), or "
Park Call
" and "
Pickup
Parked Call
" fields (Aastra Web UI).
Notes:
•
The 8 and 11-LCD phones accept both methods of configuration, however to avoid redundancy, Aastra recommends
you configure either a static configuration or a programmable configuration.
•
When using the IP phones with the BroadSoft BroadWorks call manager, an enhanced park/pickup configuration
method is also available to be used. For more details see
“Enhanced Park/Pickup Configuration Method (BroadSoft
Note:
On the 6739i, you can configure Park/Pickup softkeys using the IP Phone UI also. For more information, see the
Aastra
Model 6739i IP Phone User Guide
.
Note:
This feature does not work when the “collapsed context user softkey screen” parameter is enabled (see
Softkey Positions for Busy States”
Notes:
On the 6757i CT handset, pressing
Ï
displays the “Park” and “Pickup” labels.