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If you’ve read this owner’s manual and consulted the Troubleshooting section 

and still have problems, please visit our Web site at www.aastra.com, or call

1-800-574-1611 for technical assistance.

© Aastra Telecom Inc. 2007  41-001158-00 Rev 01

Summary of Contents for 55I

Page 1: ...55i IP Phone Installation Guide 41 001158 00 Rev 01 ...

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Page 3: ...distribute transcribe translate or reduce to electronic medium or machine readable form or language derive source code with out the express written consent of the Seller and its Suppliers or dissemi nate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and it...

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Page 5: ...10 Connecting a Handset or Headset 12 Desk or Wall Installation 13 Inserting the Key Card on your Phone 15 Customizing your phone 16 Accessing Your Options via the Phone UI 16 Accessing Your Options via the Aastra Web UI 17 Other Phone Features 22 Adjusting the Volume 22 Status Lights LEDs 22 Call Timer 23 Softkeys 23 Programmable Keys 23 Line Call Appearance Keys 24 Using a Headset with your Tele...

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Page 7: ...ilt in two port 10 100 Ethernet switch lets you share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or service provider Requirements The 55i IP Phone requires the following environment SIP based IP PBX system or netwo...

Page 8: ...m This guide complements the SIP IP phone Aastra 53i 55i 57i 57i CT Administrator Guide and the Aastra Model 55i User Guide SIP IP Phone Aastra 53i 55i 57i 57i CT Administrator Guide is designed for network administrators system administrators developers and partners who need information on installing this product on an IP network Aastra Model 55i IP Phone User Guide explains the most commonly use...

Page 9: ...ries Not Included Wall Mount DrillingTemplate asdassa asdadsda Telephone Handset Power Ethernet Handset Telephone Base Desk Legs 55i Installation Guide Wall Mount Drilling Template Adapter Cable Screws and Anchors for Wall Mounting Cord Programmable Key Card Additional Ethernet Cable PoE Power over Ethernet Inline Power Injector category 5 5e straight through cable Model 536EM Expansion Module Mod...

Page 10: ...t use this PoE inline power injector to power other devices The Model 536 Expansion Module 536EM and Model 560 Expansion Module 560EM attach to the right side of the 55i phone Model 536EM provides 36 additional softkeys for the phone Model 560EM provides 60 additional softkeys For more information about the expansion modules see the section Model 536 Expansion Modules 536EM on page page 25 ...

Page 11: ...keys with LEDs High quality speakerphone HAC handset Navigational keys 8 line LCD screen Keypad Goodbye key Options key Hold key Redial Key Volume control Speakerphone headset toggle key Mute key 4 call appearance lines Message waiting lamp 6 dynamic context sensitive softkeys ...

Page 12: ...key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker See Adjusting the Volume on page 22 for more information Line Call Appearance key Connects you to a line or call The Aastra 55i IP phone supports up to 4 line keys Handsfree key Activat...

Page 13: ...through 4 are assigned as Services Directory Callers List and Intercom respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions The following are the default functions for the programmable keys on the 55i IP phone 1 SERVICES Accesses enhanced features and services such as XML applications and voicemail provided by third part...

Page 14: ...m Administrator Direct or Shared Network Connection The phone can be set up as a direct network connection to the Ethernet wall jack or as a shared network connection as a pass through if connecting a computer or another network device Direct Network Connection Located at the top of the phone are two fully switched 10 100 Mbps Ethernet cable ports The port marked with LAN is used to connect the ph...

Page 15: ...nto the network jack on the network device for which you are sharing the network connection Note The PC jack on the 55i does not supply inline power onto other network devices All Ethernet cables used must be minimum category 5 5e straight through cables such as the cable provided with your phone Ethernet Cables Other Network Devices Network Jack if Inline power provided do not install the power a...

Page 16: ...vides 802 3af compliant in line power the phone is powered through the network 1 On the top of your phone connect the Ethernet cable provided with your phone into the network port marked with LAN 2 Plug the other end of the Ethernet cable directly into the network jack on the wall Ethernet Cable Network Jack if Inline power provided To Network ...

Page 17: ...rk jack marked as indicated in the illustration below 3 On the PoE power supply connect an additional Ethernet cable into the network port as indicated in the illustration below 4 Plug the other end of the Ethernet Cable into the network jack on the wall 5 Plug the PoE power injector into a power outlet Note You should connect the power supply to a surge protector or power bar All Ethernet cables ...

Page 18: ...until it clicks into place Then route the handset cord through the groove as shown in the illustration below Attach the handset to the other end of the handset cord Headset Optional Turn the phone over and locate the headset jack marked f Insert the headset cord into the jack until it clicks into place Then route the headset cord through the groove as shown in the above illustration To Handset To ...

Page 19: ...ere are three pair of leg slots on each corner of the phone each leg uses two pairs 1 2 or 2 3 giving two leg positions designating different viewing angles Furthermore the legs can be reversed which offer two additional viewing angles For a higher viewing angle use the second and third slots from the top For a lower viewing angle use the first and second slots from the top Then push the stand tow...

Page 20: ...l anchors Both the screws and wall anchors are included with your phone Place the wall mount holes on the phone over the screw heads on the wall and pull down to lock the phone in Note You may wish to purchase a short Ethernet cable from a local supplier for a wall installation Also if 802 3af compliant in line power is not provided on your network and you are installing the 55i on a wall using a ...

Page 21: ...r plastic lens from the top front panel of the telephone by gently pressing down on the lens and sliding upward 2 Place the card into the programmable key card slot on the top front panel of the telephone using the indentation of the plastic for alignment 3 With one hand holding the label card in place gently slide the clear plastic lens into the slots at the top of the programmable key panel ...

Page 22: ...the Option 3 Press the Show softkey the button or press the digit number of the corresponding option to select an option 4 Use the softkeys to change a selected option 5 Press the Done softkey at any time to exit the option and save the change 6 Press the Cancel softkey the button or the N button at any time to exit without saving changes Phone Option Access from Phone UI Access from Aastra Web UI...

Page 23: ...e into the address field If the browser is using HTTP the following redirect screen displays fol lowed by the Security Alert window This process redirects HTTP to use HTTPS for a more secure connection 2 Click YES to accept the certificate 3 At the prompt enter your username and password and click The Network Status window displays for the IP phone you are access ing Note For a user the default us...

Page 24: ... Time and Date Use these options to set the local time on the phone Depending upon the configuration time set here may be overwritten by the time on your phone system If you are having problems with this contact your Network Administrator Time Server TalktoyourNetworkAdministrator before making changes to this option If the Time Server option is enabled the display shows the IP address where the p...

Page 25: ... list or by entering the country code i e CA US then pick from the time zone list for that country Daylight Savings This option allows you to specify daylight savings Set Ring Tone Tone Set Use these options to set the preference of ring tone and call progress tones for your phone Ring Tone Press the Change softkey to select one of the five ring tones or silent Use the volume bar to increase or de...

Page 26: ...ethods to provide maximum flexibility in handling calls There are four audio mode options to choose from Audio Mode Option Description Speaker This is the default setting Calls can be made or received using the handset or handsfree speakerphone In handset audio mode pressing the button on the phone switches to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset H...

Page 27: ... details Phone Status This option allows you to View your network status including your phone s IP and MAC address View your firmware version Restart your phone There is also a system administrator level only option to reset the phone to factory default settings See your system administrator for details User Password Use this option to change your user password Valid values for entering a password...

Page 28: ...ensure headset audio mode is set The headset will remain at this volume until it is adjusted again To adjust the speaker volume press the volume button while the speaker is activated activate the speaker by pressing ensure handsfree speakerphone audio mode is set The speaker will remain at this volume until it is adjusted again Status Lights LEDs The speaker LED beside the key and the Message Wait...

Page 29: ...the front panel These are keys that you can set to perform specific functions and access enhanced services provided by third parties for example XML applications Other services include accessing Directory and Call Logs By default keys 1 through 4 are assigned as Services Directory Callers List and Intercom respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be ...

Page 30: ...e Contact your telephone equipment retailer or distributor to purchase a compatible headset A non amplified headset is required Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Note For best headset performance Aastra recommends non amplified headset equipped with modular connector Making and Receiving Calls using a Headset 1...

Page 31: ... LED for indicating call status The 536EM provides a paper label for convenient key labeling Additional 536EM modules up to 3 total modules can be piggy backed to an existing module providing an additional 108 softkeys to the phone You connect the additional modules to the right side of an existing module The following figure illustrates the addition of multiple 536EM modules on the 55i IP Phone Y...

Page 32: ... RJ 45 connector Connecting the Expansion Modules to Your Phone Use the following procedure to connect the 536EM to your 55i IP phone 1 Turn your phone over to show the bottom of the phone 2 Turn the expanstion module over to show the bottom of the module 3 Connect one end of the RJ 45 cable to the RJ 45 port on the back of your phone as indicated in the illustration below 536EM 560EM Back of Expa...

Page 33: ... over both units to sit face up on the desk with the expansion mod ule sitting flush against the right side of the phone Note Install additional modules as applicable using additional RJ 45 cables You must attach any additional module to the right side of an existing module piggy backed as shown in the following illustration For more information about setting the softkeys see the Aastra Model 55i ...

Page 34: ...blank Ensure that power is being provided to your phone If your Network does not provide Inline power over Ethernet you can obtain an additional accessory the a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 10 for details Why can I only see 4 options when the installer or user guide says there are more ...

Page 35: ...s on page 23 or refer to your Aastra Model 55i IP Phone User Guide e for more information What is a programmable key There are 6 top hard keys programmable up to 6 functions located at the top of the front panel These are keys that you can set to perform specific functions and access enhanced services provided by third parties for example XML applications See the section Programmable Keys on page ...

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Page 37: ...al or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or ...

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Page 39: ...dset 12 headset mode 20 headset making and receiving calls with 24 headset speaker mode 20 I indicator light 22 Inline Power Not Provided 11 Inline Power Provided 10 Install on the Desk 13 Install on the Wall 14 Installation 6 Installation and Setup 8 Intercom key 7 Introduction 1 31 K Key Description 5 L language 18 lights or LEDs MWI 22 speaker 22 status 22 locking the phone 21 M message waiting...

Page 40: ...IP Phone Installation Guide T time setting format 19 setting time 19 setting time server 18 setting time zone 19 tone set setting 19 troubleshooting solutions 28 U user password 21 V volume adjusting 22 W Warranty 31 Web UI using 17 ...

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Page 42: ...is owner s manual and consulted the Troubleshooting section and still have problems please visit our Web site at www aastra com or call 1 800 574 1611 for technical assistance Aastra Telecom Inc 2007 41 001158 00 Rev 01 ...

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